I buy this think it would take up so much less space on my counter top than the other model I have in mind . I get home to use it and be so disappointed until I read a comment someone else make about a review . it do sputter and spit and shoot rice water on my counter and the rice seem to stick-the trick be to add a little butter or oil of you choice and a little salt . now it work like a charm ! I usually add liquid and butter first , then the rice . I start it up a hour or two before I want to actually eat the rice , or even longer . I have let it run for 3-4 hour before . it keep the rice nice and warm all that time . I use this about every day-we love rice and I just start a gluten free diet so I be eat more rice instead of noodle . I be glad I check the review after the initial disappointment . this one be a keeper .