the Aroma Rice Cooker arc-998 be the only rice cooker I will ever need . my boyfriend and I have be research rice cooker for a while now , and end up purchase this one since it be on sale at target for $ 25.00 . we be rice lover but have never use a rice cooker or cook rice on we own before . we use short grain white Hitomebore rice -lrb- extra sticky japanese rice commonly use in sushi and rice ball -rrb- and the rice come out absolutely perfect the first time we use it ! it be the best rice we have ever have , and that be quite a accomplishment since we often go to japanese and chinese restaurant . it do not stick or scorch at all , which be a surprise consider all the previous user review for this product . my point be , if we can cook rice for we first time use EXTRA STICKY rice and have it come out perfect , than there be absolutelly nothing wrong with this cooker . I believe that those who have have the rice burn be not properly wash it before cook it . Rice be naturally starchy , and if the excess starch be not properly wash off before cooking , then it can result in burning and scorching . my only advice to those people be to properly wash you rice until the water run almost clear and not milky anymore .