it be probably a little bigger than what I have expect or need , but who know when you might actually need 20 cup of rice . it also have a couple of nice feature that I do not expect . there be a steam condensate catcher on the back of the unit so that when you open the lid , it do not all run down the back of the unit . it detach easily for cleaning . also , mine come with a rice paddle so do not bother purchase a extra one because it be include . the cord be fairly long ... about 4 foot so that help with versatility in appliance placement . the first batch of rice I make be a brown , red , and long grain wild rice mix . it probably could have use just a touch extra water or perhaps I over fill the rice measurement cup . the brown and red rice be perfect but the long grain wild rice could have use a extra few minute or some extra water . probably a pitfall of mix different type of rice and not a shortcoming of the machine . the only drawback that I see be that the `` steam '' tray be make of plastic . I would have hope they would make it out of metal like the main rice compartment but I be more of a grill fan than a steamer fan so I probably will not use it anyway . all in all , pretty happy with the unit so far . Pretty much agree with the other positive review . the negative review about the capacity be a strange one . it yield up to 20 cup of cook rice from 10 cup of dry rice ... hope that clear up any confusion . enjoy and happy rice make !