I get this rice cooker a few month ago and be so far quite pleased . I use to cook rice only very rarely because it be a pain in the butt to do so on a stovetop -lrb- at least in my opinion it be -rrb- . now I cook rice and quinoa regularly and the result be always excellent . for white rice , this cooker do a amazing job with no thought whatsoever . for brown rice the result be a little trickier and seem to rely very heavily on the quality of the rice you use . the amount of water you use , to a very fine and surprising degree , also make a huge difference on the brown rice . water level be key with this , I have find . the instruction do state that one should vary the water level depend on the environment you live in and the moisture level of the rice you be cooking . I have find I actually have to consistently put less water than the measurement line call for , and it take I a little while to realize this . if you pay close attention , you 'll have no problem . I have find , like other reviewer have state , that -lrb- especially with brown rice -rrb- let the rice soak for awhile before cooking make a huge difference . if you have a regular schedule and can use the timer feature , that be a great idea . otherwise , if you be plan ahead -lrb- not my strong suit -rrb- then you can plan properly to build in soak time . once learn the in and out of this cooker -lrb- and it be really pretty straightforward -rrb- , it be easy to end up with amazing rice every time . this be my first rice cooker and I buy it on the recommendation of friend ... I now recommend it to you !