I give this product a year before I go out and get another black and Decker Handy Steamer to replace this . this rice cooker be really a rice `` boiler '' and it only cook small amount of white rice and spit starch out the hole in the top when it do . brown rice turn into crunchy inedible pellet or burn on the bottom . I could never figure out how to get the brown rice to cook for the length of time specify in the product manual because there be no timer feature on this and the product be somehow suppose to magically determine what kind of rice you be cooking . Wild rice be also inedible . the handle on the top be awkward to use with a potholder . get the Black and Decker Handy Steamer instead of this . Rice will come out very fluffy and moist and fully cook .