we have be use we new Zojirushi about twice a week for over month now , and it have be everything we be look for in a rice cooker . no more under-cooked or over-cooked rice for meal ! Edit : I have revise this down to 4 star due to the cord retraction mechanism . after use the cooker for about a month , the cord often will not retract and have to be store with the cord hang out . I would say we can get it to retract about once in 10 attempt , and the one time it work it no longer retract fully .