I buy this cooker a couple of year ago . I do not use it a lot because it seem unable to know when the rice be do and always overcook it . I have a cheap rice cooker before this and the Sanyo do no better because I have to keep check to see if the rice be do . then the inner lid warped and when I try to get a replacement the two third party part distributor on the Sanyo website say the part be not available , it have be on back order for month with no estimated time of shipping . there be no email or phone number for customer support on the Sanyo website -- no one to complain to or get more information from . it be a dead end which mean I have to buy another rice cooker when I have probably only ever use this one maybe two dozen time . very expensive rice . I be feed up with Sanyo .