it work fine except that the rice on the bottom of the insert bowl get overcooked\/burned . nothing I have do prevent it . when the light for the cooking cycle go out , I have be right there to get out the rice and it be still burn . I have try shut it off earlier in the cycle but that be hard to figure out because different rice take different time to cook . besides , I do not want to have to do that - that be why I buy a rice cooker . sometimes the rice water boil over . that be a mess . I think it have to do with the type of rice and if you be make 3 cup . another negative point be that there be a little cup that come with the cooker that you be suppose to use to measure rice . make a mental note that it be a 2\/3 cup measurement . if you lose the little cup -lrb- which be likely to happen in we home -rrb- you 'll still be able to use the machine . the rice that be not burn be great . Rice be nice and firm . machine easy to use .