buy this item in Dec. 2009 and have be use it about two month now - we really like it ! strong even steam and very versatile . the cooker have lot of cooking option but be easy to use overall . we steam lot of vegetable use this cooker and they always come out great once you figure out how much time be best for the amount you have . Rice be evenly cook and come out nice and fluffy . the build in power cord retract into the cooker base which be a nice feature as well . the unit be easy to clean and be a good compact size which save in storage space . overall we be very happy with the purchase with zero issue so far .