I start have problem with this rice cooker right after Amazon 's 30 day return policy expire in December , 2010 . first it start spit liquid out the vent all over the counter . I call the company and they say return it under the one-year warranty . they say to send it in along with $ 12 to cover return shipping . I could expect a retun in 2-4 week . what kind of warranty be this . I take it to the Post Office and they say it would cost $ 12.50 to send it from il to CA . that total $ 24.50 for a warranty fix for a cooker that cost I $ 28 ! and I have to wait 2-4 week after they receive it from I to get it back ! I have be just use it as be for the last couple of month by set it over the sink to catch the mess , but now it do not work at all . I will purchase another from a different company . be sure to read aroma 's warranty before purchase anything from they . they warranty be not even woth as much as they rice cooker