this product work incredibly well . when I be prepare lunch for work , I put the rice in , put the water in , hit the switch and go about my business as it cook . one tip for people who find the burnt rice on the bottom : add a full cup -lrb- by cup I mean the plastic cup provide -rrb- and then add a additional small amount from the cup into it . it take a bit of experiment on how much additional water but once you get the hang o it , it be second nature .