love this product !! I use it the first time for brown rice , which be a pain to cook in my old steamer . it turn out perfectly . I especially love the delay start feature , because we host minor league baseball player during the summer and I can set it to start before we leave for the game and it be on warm when I return to finish up they dinner . they eat really late ! it be super easy to clean and operate it be a breeze . so happy I purchase this . have not use it to steam veggy yet , but soon ...