today be the first time I use the Aroma Arc Rice Cooker . I do read the instruction and follow they and the first batch turn out light and fluffy . I also use the special rice strainer to wash the rice before cooking and that be so much easier than use a mesh strainer . I use chicken broth for the liquid and add a splash of cooking oil and thus no rice stick to the pan and clean up be a breeze . I have a steamer for my wok but do not use the steamer that come with the rice cooker . I imagine the steamer work just fine and I look forward to use it while cook a batch of rice in the near future . the manual and Quick View instruction be very easy to follow and complete . I receive the rice cooker in record time and it be package very well in addition to the retail shelf box . so far I be a happy aroma Arc Rice Cooker customer and will update this review if the situation change .