I purchase a different sony about 5 month ago as a open box item from circuit city . -lrb- I 'll get to this one in a minute -rrb- when we get it home it accept a CD then decide not to give it back . then it refuse more cd 's . when you would turn the unit on the elevator would go up and down relentlessly and refuse to stop . argh , we take it in to send for repair -lrb- we buy the extend warranty -rrb- . 6 week later we find out it have to be send to Sony . 3 week later , sony say it have physical damage . when it be return it have new damage . somewhere in ship it be damage and due to that they refuse to fix it ! Circuit City make good -lrb- they note any physical damage prior to shipping and there have be none -rrb- and replace it with this dav-fc8 . for a couple of month it have work great . we forget about the old one until this last week when I try to put a dvd in and it loudly reject it . then the elevator do the up and down thing . argh , again . well , hopefully they do not damage it in shipping again and it will be fix this time . well , this be too much of a coincidence for we . we be officially unimpressed with the Sony dream Systems . do not get I wrong , we love Sony , we should own stock with how much we own of theirs just to get some money back out of we investment . the only thing leave in we house that be not Sony be we television . even we alarm clock be a Sony . we be so sure of Sony product that we last camcorder , we opt to not purchase the warranty from best buy . no trouble and we do not expect any . the dream system seem to have that corner .