I order one of these and receive it a couple of day later . the packaging be not very impressive and the unit look like it have be open , return , and resell to I . I pull it out of the box and the first thing I notice be that the unit itself and its `` case '' seem to be make of very flimsy plastic . I plug the thing it and blah ! I be able to type two character before it die . so , I call the company , get a rma number and ship it back to they . a week later , I get my new unit . same unprofessional packaging , and this time the `` case '' be miss . while that be irritating , I figure I could call and get a new case . unfortunately , this new unit , while I could indeed type with it , have uneven pressure on all of the key , the case still seem really flimsy , and the usb plug fall like it be about to fall apart every time I plug or unplug it from the computer . I decide to return the item and get my money back . I call and talk to the CEO , who seem a nice enough woman . she tell I to send it back and FAX she the courier 's receipt as I have do before and she would refund my money . I send it back . fax the receipt as request and wait . no refund . call several time . no refund . finally , after two or three month , I get ahold of the CEO lady again -lrb- whatever she name be -rrb- and ask about my refund . she claim that they have never receive either of the unit I have send back and that they could not refund my money . after call the courier and track down the package and get information on who have sign for the package -lrb- one of the signature belong to the CEO -rrb- , I call she back and fax she this new information . finally , after a brief argument in which she say , `` well , we do not have they so I can not give you a refund '' and I say , `` I have proof that you receive they . what you do with they after that be none of my concern '' , she finally relent and give I my money back . I think the construction of these unit be very poor and the customer service be worse . I would steer clear of this company if I be you .