COO, Administrative Director
13+ years of experience in international companies on management positions. Extensive experience in IT outsourcing:
•	10+ years of experience in management in international IT companies
•	Operations management including launch of the new company (shared services) and new offices
•	BPM and IT project management (automatization and customization of CRM and ERP)
•	start-up experience
•	change and transformation management
Операційне управління в ІТ компанії та/або автоматизація бізнес процесів
Recent job:
•	Started the new "shared services center" company within holding (group of companies) from scratch
•	developed and implemented roll-out of the first ERP and CRM for the holding company using the open-source platform ODOO
•	improved annual employee’s engagement rate from 52% to 75%
•	re-launched Operations and HR processes 
•	upgraded IT infrastructure and security management
•	systemized business processes and knowledge base 

Previous jobs:
- successful management of various administrative functions for GlobalLogic and Ciklum in Kyiv, Ukraine
Recent job:
•	Started the new "shared services center" company within holding (group of companies) from scratch
•	developed and implemented roll-out of the first ERP and CRM for the holding company using the open-source platform ODOO
•	improved annual employee’s engagement rate from 52% to 75%
•	re-launched Operations and HR processes 
•	upgraded IT infrastructure and security management
•	systemized business processes and knowledge base 

Previous jobs:
- successful management of various administrative functions for GlobalLogic and Ciklum in Kyiv, Ukraine
13+ years of experience in international companies on management positions. Extensive experience in IT outsourcing:
•	10+ years of experience in management in international IT companies
•	Operations management including launch of the new company (shared services) and new offices
•	BPM and IT project management (automatization and customization of CRM and ERP)
•	start-up experience
•	change and transformation management
Операційне управління в ІТ компанії та/або автоматизація бізнес процесів