IT Support/System administrator
Technical support specialist
CONCERN KHLIBPROM, Lviv
Apr 2017 - Jul 2017

Lead Technical Support Engineer
Lviv City Council, Lviv
Jul 2017 - Present

Knowledge and experience working with Windows 10,11, MacOS
Experience with Active Directory, monitoring tools (Zabbix, PRTG)
Basic knowledge of Azure
Installation and configuration of basic and accounting software
Basic understanding of network protocols and services
Repair of computer equipment
Skills in LAN cabling/switching
Connection and administration of video surveillance systems (Dahua, Hikvision,Imou)
Providing online broadcasts of various events (CamStreamer App, ZOOM, Open Broadcaster
Software)
Good organizational, documentation and communication skills
Soft Skills: can‑do attitude, adaptability, honesty, taking ownership in what I do, open mind, and
friendliness


На даний момент займаюсь тех підтримкою користувачі (1500 користувачів), від базового пз до блокового ремонту ноутбука чи пк. Почали переходити на Azure AD

Technical support specialist
CONCERN KHLIBPROM, Lviv
Apr 2017 - Jul 2017

Lead Technical Support Engineer
Lviv City Council, Lviv
Jul 2017 - Present

Knowledge and experience working with Windows 10,11, MacOS
Experience with Active Directory, monitoring tools (Zabbix, PRTG)
Basic knowledge of Azure
Installation and configuration of basic and accounting software
Basic understanding of network protocols and services
Repair of computer equipment
Skills in LAN cabling/switching
Connection and administration of video surveillance systems (Dahua, Hikvision,Imou)
Providing online broadcasts of various events (CamStreamer App, ZOOM, Open Broadcaster
Software)
Good organizational, documentation and communication skills
Soft Skills: can‑do attitude, adaptability, honesty, taking ownership in what I do, open mind, and
friendliness


На даний момент займаюсь тех підтримкою користувачі (1500 користувачів), від базового пз до блокового ремонту ноутбука чи пк. Почали переходити на Azure AD
