System administrator
Cable installation engineer
Company: Datagroup
жовтень. 2020 г. - травень 2021 г. · 7 місяців.

• Connecting packages 
• Connecting subscribers to the network in the private sector and apartment buildings


Help Desk Specialist
Company: React
жовтень. 2021 г. - грудень 2021 г. · 3 місяця

• Working with CRM accounts(Bitrix24)
• Working with Active Directory 
• Understanding and experience of the principles of operation of the IP-telephone industry 
• Knowledge of PC at a high level (modular replacement of components, cleaning, prevention)
• Experience in setting up network equipment
• Experience in laying and crimping patch cords


Information Technology Specialist 
Company: SMS CLUB 
липень 2022 г. - грудень. 2022 г. · 5 місяців

• Consulting clients regarding the company's services from three types of communication: phone, chat, tickets; 
• Solving technical tasks regarding service performance received from customers; - Moderation of incoming traffic; 
• Monitoring the quality of traffic delivery; 
• Solving problems with the delivery of messages that were detected through the monitoring system; 
• Implementation of the connecting function by transferring incoming information from customers within the company by recording requests, tasks for employees of other departments
• Providing advisory assistance to clients with connection to our service (API integration)
• Working with Putty


Information Technology Engineer
Company: Creative Quarter · 9 місяців
лютий 2022 г. - квітень. 2022 г.(Скорочення штату із-за війни)
грудень 2022 г. - ?(Відновили в посаді)

• Working with incidents and requests in Jira and Slack 
• Support and consulting for CQ residents and CQ Team 
• Installing and configuring software 
• Carrying out an inventory and maintaining the asset up to date 
• Diagnose network issues - Organization and maintenance of order in IT Stock 
• Troubleshoot software and hardware issues remotely and locally 
• User account management in internal systems 
• Managing access rights in the Access Control System 
• Video and Audio Conference systems support
Навички та досягнення:
• Knowledge TCP/IP protocols
• Experience and understanding of API integration, Putty,
• Understanding the principles of Linux/Bash(Ubuntu, Kali Linux)
• Understanding the principles of PostgreSQL
• Knowledge and understanding of how the upper layers of the OSI model support the network.
applications.
• Knowledge and understanding of Jira and Slack
• Knowledge OSI model
• Setting routers to enable end-to-end connectivity between remote 
devices
• Setting a small network with security best practices
• Experience in setting up and maintaining communication equipment
• Setting switches and end devices to provide access to local and 
remote network resources.

Ліцензії та сертифікати: 
CCNAv7: Introduction to Networks
Навички та досягнення:
• Knowledge TCP/IP protocols
• Experience and understanding of API integration, Putty,
• Understanding the principles of Linux/Bash(Ubuntu, Kali Linux)
• Understanding the principles of PostgreSQL
• Knowledge and understanding of how the upper layers of the OSI model support the network.
applications.
• Knowledge and understanding of Jira and Slack
• Knowledge OSI model
• Setting routers to enable end-to-end connectivity between remote 
devices
• Setting a small network with security best practices
• Experience in setting up and maintaining communication equipment
• Setting switches and end devices to provide access to local and 
remote network resources.

Ліцензії та сертифікати: 
CCNAv7: Introduction to Networks
Cable installation engineer
Company: Datagroup
жовтень. 2020 г. - травень 2021 г. · 7 місяців.

• Connecting packages 
• Connecting subscribers to the network in the private sector and apartment buildings


Help Desk Specialist
Company: React
жовтень. 2021 г. - грудень 2021 г. · 3 місяця

• Working with CRM accounts(Bitrix24)
• Working with Active Directory 
• Understanding and experience of the principles of operation of the IP-telephone industry 
• Knowledge of PC at a high level (modular replacement of components, cleaning, prevention)
• Experience in setting up network equipment
• Experience in laying and crimping patch cords


Information Technology Specialist 
Company: SMS CLUB 
липень 2022 г. - грудень. 2022 г. · 5 місяців

• Consulting clients regarding the company's services from three types of communication: phone, chat, tickets; 
• Solving technical tasks regarding service performance received from customers; - Moderation of incoming traffic; 
• Monitoring the quality of traffic delivery; 
• Solving problems with the delivery of messages that were detected through the monitoring system; 
• Implementation of the connecting function by transferring incoming information from customers within the company by recording requests, tasks for employees of other departments
• Providing advisory assistance to clients with connection to our service (API integration)
• Working with Putty


Information Technology Engineer
Company: Creative Quarter · 9 місяців
лютий 2022 г. - квітень. 2022 г.(Скорочення штату із-за війни)
грудень 2022 г. - ?(Відновили в посаді)

• Working with incidents and requests in Jira and Slack 
• Support and consulting for CQ residents and CQ Team 
• Installing and configuring software 
• Carrying out an inventory and maintaining the asset up to date 
• Diagnose network issues - Organization and maintenance of order in IT Stock 
• Troubleshoot software and hardware issues remotely and locally 
• User account management in internal systems 
• Managing access rights in the Access Control System 
• Video and Audio Conference systems support
