Senior Customer Support Representative+Mentoring
On the position of the Senior Customer Support representative (+Mentoring) my responsibilities are:
Maintaining communication with customers, consultation about the services
and assistance throughout the whole way of the customer with the
company, sales; organisation and monitoring the work processes of
the team, managing the shifts, conducting training of the team
members and their performances reviews.

I have been working as a Consecutive interpreter for different events such as Furniture of Ukraine Business Expo, Tez Tour Hotels Exhibition (Both bilateral interpretation), Trading Forum (Meeting of the representatives of the Chamber of Commerce and Industry Antwerp-Waasland with those of the Kyiv Chamber of Commerce and Industry and some Ukrainian IT-companies.); and as a Freelance Translator (e.g. Translation of the website from Ukrainian to English)
Нові знання та навички, можливість горизонтального розвитку в компанії, без нічних змін.
Перейшла з недосвідченого саппортера на найвищу посаду в ланці за пів року.
Перейшла з недосвідченого саппортера на найвищу посаду в ланці за пів року.
On the position of the Senior Customer Support representative (+Mentoring) my responsibilities are:
Maintaining communication with customers, consultation about the services
and assistance throughout the whole way of the customer with the
company, sales; organisation and monitoring the work processes of
the team, managing the shifts, conducting training of the team
members and their performances reviews.

I have been working as a Consecutive interpreter for different events such as Furniture of Ukraine Business Expo, Tez Tour Hotels Exhibition (Both bilateral interpretation), Trading Forum (Meeting of the representatives of the Chamber of Commerce and Industry Antwerp-Waasland with those of the Kyiv Chamber of Commerce and Industry and some Ukrainian IT-companies.); and as a Freelance Translator (e.g. Translation of the website from Ukrainian to English)
Нові знання та навички, можливість горизонтального розвитку в компанії, без нічних змін.