Technical Writer
- Розумію специфіку IT (більше 3 років досвіду в IT support)
- Вмію структурувати інформацію
- Чітко і доступно подаю меседжі
- Люблю роботу з текстом
- Пройшла курс на Udemy "Technical Writing для початківців" від Ярослави Качан
- Проходила курси копірайтингу та SMM

****Support Specialist / Data Analyst
Ciklum, Lviv (2019 - current time)

- Performing a visual inspection of the images coming from fields
- Finding any defects of each tree
- Reporting about issues

****Data administrator
StartUs Insights, Vienna remote (2017 - 2018)

- Managing and maintain data sets
- Cleaning and updating data accumulated
- Improving data management operations
- Content management
- Data analysis

****Business Development Manager
REDSTONE, Lviv (2016)

- Marketing research
- Developing quotes and proposals
- Identifying the decision-makers
- Аscertain needs of potential customers
- Set up meetings between client decision makers and company's leaders
- Participate in pricing the solution
- Working on platforms: Upwork, Freelancehunt, Guru, Freelance

****Technical Support Engineer / Account Manager
Etaximo, Kyiv (2014 - 2015)

- Communication with customers
- Processing of customer requests
- Researching technical issues
- Finding client-focused solutions based on customer needs
- Forecasting and tracking of customer indicators
- Building and maintaining strong, long-lasting customer relationships
- Identify new sales

- Розумію специфіку IT (більше 3 років досвіду в IT support)
- Вмію структурувати інформацію
- Чітко і доступно подаю меседжі
- Люблю роботу з текстом
- Пройшла курс на Udemy "Technical Writing для початківців" від Ярослави Качан
- Проходила курси копірайтингу та SMM

****Support Specialist / Data Analyst
Ciklum, Lviv (2019 - current time)

- Performing a visual inspection of the images coming from fields
- Finding any defects of each tree
- Reporting about issues

****Data administrator
StartUs Insights, Vienna remote (2017 - 2018)

- Managing and maintain data sets
- Cleaning and updating data accumulated
- Improving data management operations
- Content management
- Data analysis

****Business Development Manager
REDSTONE, Lviv (2016)

- Marketing research
- Developing quotes and proposals
- Identifying the decision-makers
- Аscertain needs of potential customers
- Set up meetings between client decision makers and company's leaders
- Participate in pricing the solution
- Working on platforms: Upwork, Freelancehunt, Guru, Freelance

****Technical Support Engineer / Account Manager
Etaximo, Kyiv (2014 - 2015)

- Communication with customers
- Processing of customer requests
- Researching technical issues
- Finding client-focused solutions based on customer needs
- Forecasting and tracking of customer indicators
- Building and maintaining strong, long-lasting customer relationships
- Identify new sales
