Delivery manager
Project manager, Agile metodology
- Communications with clients, identify their needs (via emails);
- Organizing team work around the required task (Jira).
- Status reporting for customer side;
- Creating tasks in backlog, making bug-reports;
- Quality control.

Technical support specialist 
- Communication with clients through chats and ticket-system (Zendesk);
- Solving current user problems;
- Control of payments and refunds if needed;
- Knowledge of the site functionality, transferring information about bugs and breakdowns to developers.

Real estate agent
- Communication and problem-solving;
- Creating a presentation of the apartment, taking photo;
- Managing and verifying client’s documents, checking it’s originality;
- Advertising an object in different sites;
- Leading my client to a final deal.
- Keep to communicate with client for years.

Education:
STATE UNIVERSITY OF TELECOMMUNICATIONS 
Department of Information and Cyber Security
2011-2017;
GENIUS MARKETING
Project Management
2020;
SKILLUP
Manual QA Engineer
2021.
Intermediate+ English;
Knowledge of: Project Life Cycle, PM Metologies, QA documents,  HTML, CSS, SQL;
Experience with Jira,  Smartsheet, Zenhub/Github, Zendesk, Trello, Asana,  Google Docs, Chrome devtools


Взагалі люблю бути корисною,  особливо коли бачу спільні позитивні результати роботи. Немає проблем з освоєнням нових програм, інструментів чи додатків.
Intermediate+ English;
Knowledge of: Project Life Cycle, PM Metologies, QA documents,  HTML, CSS, SQL;
Experience with Jira,  Smartsheet, Zenhub/Github, Zendesk, Trello, Asana,  Google Docs, Chrome devtools


Взагалі люблю бути корисною,  особливо коли бачу спільні позитивні результати роботи. Немає проблем з освоєнням нових програм, інструментів чи додатків.
Project manager, Agile metodology
- Communications with clients, identify their needs (via emails);
- Organizing team work around the required task (Jira).
- Status reporting for customer side;
- Creating tasks in backlog, making bug-reports;
- Quality control.

Technical support specialist 
- Communication with clients through chats and ticket-system (Zendesk);
- Solving current user problems;
- Control of payments and refunds if needed;
- Knowledge of the site functionality, transferring information about bugs and breakdowns to developers.

Real estate agent
- Communication and problem-solving;
- Creating a presentation of the apartment, taking photo;
- Managing and verifying client’s documents, checking it’s originality;
- Advertising an object in different sites;
- Leading my client to a final deal.
- Keep to communicate with client for years.

Education:
STATE UNIVERSITY OF TELECOMMUNICATIONS 
Department of Information and Cyber Security
2011-2017;
GENIUS MARKETING
Project Management
2020;
SKILLUP
Manual QA Engineer
2021.
