Technical Support
Support System Administrator (2019 - present)
Company profile: hosting provider
- Administration, configuration, network monitoring equipment
- Server configuration
- Build client servers
- Consulting and technical support for clients  over the phone, tickets
- Testing functionality of user's panel after updates by developers

Account Manager (2017-2019)
Company profile: domain name registrar, hosting provider
- Consulting clients on domain name registration, hosting
- Assistance with settings of domain names
- Helped with filling knowledge base of the sites imena.ua
and mirohost.net
Хочу навчатись дізнаватись щось нове, та й розвиватись по мірі здобування досвіду, люблю порядок. Вже немає бажання спілкуватись з клієнтами по телефону/листуватись, краще допомагати на етапі створення продукту :)
- experience with using different operation systems: Windows, Linux (Debian based), MacOS
- basic knowledge MySQL, HTML, CSS, Apache, Nginx 
- experience with virtualization of Linux systems - OpenVZ and LXDC
- knowledge of software development life cycle and methodologies ( Waterfall, Agile: SCRUM, Kanban)
- basic knowledge of networking (TCP/IP, OSI, network hardware and software)
- basic knowledge of: quality assurance and software development processes, methodologies of manual application testing, test design and test planning
- experience with using Jira, TestRail, Mantis, DevTools
- experience with using different operation systems: Windows, Linux (Debian based), MacOS
- basic knowledge MySQL, HTML, CSS, Apache, Nginx 
- experience with virtualization of Linux systems - OpenVZ and LXDC
- knowledge of software development life cycle and methodologies ( Waterfall, Agile: SCRUM, Kanban)
- basic knowledge of networking (TCP/IP, OSI, network hardware and software)
- basic knowledge of: quality assurance and software development processes, methodologies of manual application testing, test design and test planning
- experience with using Jira, TestRail, Mantis, DevTools
Support System Administrator (2019 - present)
Company profile: hosting provider
- Administration, configuration, network monitoring equipment
- Server configuration
- Build client servers
- Consulting and technical support for clients  over the phone, tickets
- Testing functionality of user's panel after updates by developers

Account Manager (2017-2019)
Company profile: domain name registrar, hosting provider
- Consulting clients on domain name registration, hosting
- Assistance with settings of domain names
- Helped with filling knowledge base of the sites imena.ua
and mirohost.net
Хочу навчатись дізнаватись щось нове, та й розвиватись по мірі здобування досвіду, люблю порядок. Вже немає бажання спілкуватись з клієнтами по телефону/листуватись, краще допомагати на етапі створення продукту :)