Check that out. I cannot work with Jim anymore. I love this place... and it pains me to see all of the negativity festering... [sighs] Okay, today we are going to get everything out of these files and into the open, where it can be resolved. It was not pretty. Jim: Dwight tried to kiss me. Jim: I'm the one who complained about you. Michael: Uh... [reading]"Does she have to plan her wedding on office time? Michael: What do you know about conflict resolution? [SCENE_BREAK]
Michael: Someone complained that the men's room is "whites only". [SCENE_BREAK]
Toby: Actually, I have a separate folder for complaints against Michael. [gets up and leaves]
[SCENE_BREAK]
Pam: Hey, Angela.
Plan: A: Michael; Q: Who reads the complaints out loud? A: Toby; Q: Who keeps files of employee complaints? A: old conflicts; Q: What does Michael's reading bring up? A: Dwight's conflict resolution meeting; Q: What meeting does Jim have with Dwight? A: his work situation; Q: What does Jim have an epiphany about? A: Pam; Q: Who is trying to figure out who complained about her wedding planning? Summary: Michael learns that Toby keeps files detailing all of the complaints employees have had against each other. Angry that the disputes have not been resolved, Michael reads them out loud, which brings up old conflicts and leaves the employees bitter and angry. Dwight's conflict resolution meeting with Jim causes the latter to have an epiphany about his work situation. Angered that someone complained about her wedding planning, Pam tries to figure out who it was.