CUT TO: Manager's Office Kate Costas, the new station manager, is still moving into her office. Everyone at her last station was scared to death of her. Finally, I would like you to start giving priority to the juicier calls. Frasier looks at Roz.
Plan: A: New station manager; Q: What is Kate Costas' job title? A: KACL Kate Costas; Q: Who is the new station manager at KACL? A: Mercedes Ruehl; Q: Who plays Kate Costas? A: a reputation; Q: What does Kate Costas have for being a fearsome perfectionist? A: her last radio station; Q: Where was Kate Costas afraid of? A: Frasier; Q: Who refuses Kate Costas' demands to change his show? A: various sensationalist ways; Q: How does Kate Costas want to change Frasier's show? A: priority; Q: What does Kate Costas want Frasier to give to "juicier calls"? A: His show; Q: What is moved to the graveyard shift as a result of Kate Costas's demands? A: Roz; Q: Who is bitterly resentful of Kate Costas? Summary: New station manager at KACL Kate Costas (Mercedes Ruehl) has a reputation for being a fearsome perfectionist, and everyone at her last radio station was afraid of her. Frasier refuses her demands to change his show in various sensationalist ways (such as themed shows and giving priority to "juicier calls"). His show is moved to the graveyard shift as a result, spoiling his sleep patterns and making Roz bitterly resentful.