title: improving business process quality through exception understanding , prediction , and prevention fabio casati , daniela grigori , umeshwar dayal , ming-chien shan vldb 2001. authors: nan. venue: nan. year: nan
title: improving business process quality through exception understanding , prediction , and prevention daniela grigori , fabio casati , umeshwar dayal , ming-chien shan 2001. authors: nan. venue: very large data bases. year: nan