 TITLE: How Does Identity Theft Happen? CONTENT: Email and Text Messages\n-----------------------\nPhishing scams aren't new, but they're getting harder and harder to spot. These scams come in the form of an email or text and attempt to get you to share personal information.\nThese messages often:\n*   Don't address you by name\n*   Require immediate action\n*   Threaten you with a frozen account or other negative consequence\n*   Have a suspicious sender address\n*   Include spelling and grammar errors\n*   Include attachments\n*   Request information the institution they're posing as already has\n*   Share vague information; for example, \"your Visa card\" instead of \"your Chase Sapphire Preferred® Card\"\nEmail platforms such as Gmail try to send these messages to your spam folder automatically. But some can still slip through the cracks. Keep an eye out for these red flags every time you receive an email. And if you're not sure about something, call the institution directly to confirm that it's not a scam. END