 TITLE: A Guide to Contacting Your Lender CONTENT: When to Contact Your Lender\n---------------------------\nAny number of scenarios might arise that prompt you to contact a lender. You might want to get in touch with some or all of your lenders if you:\n*   Are confused about information on a billing statement.\n*   Think you'll miss a payment or already have missed a payment. If you're experiencing short-term or long-term financial problems, a lender might be willing to provide relief, such as working out a payment plan for your mortgage. This is especially important if you lost your job or are suddenly unable to work.\n*   Need to update your mailing address. This way, you don't miss billing statements and other important notifications sent by a lender.\n*   Need to update your name.\n*   Want to change your payment due date.\n*   Changed financial institutions and need to update your automatic payment plan.\nYou may also have an issue with a particular loan or credit card that you'd like to resolve. Here's a breakdown of scenarios based on the type of credit product. END