 TITLE: How to Use Your Credit Card’s Concierge Service CONTENT: What Is a Credit Card Concierge?\n--------------------------------\nCredit card concierges are customer service representatives who can step in to handle cardholders' day-to-day needs and demands. While they may not be able to do anything you can't do for yourself, they can still save you a lot of time by taking some busy work off your hands.\nCredit card concierges are on call to take care of things a personal assistant would, like helping you book flights, finding that perfect gift for a professional engagement or tracking down items you might have lost while traveling.\nMost concierge services are provided by specific families of cards within larger networks, such as Visa Signature or Visa Infinite products or certain World Mastercard and World Elite Mastercard products. Some are provided directly by credit card issuers, such as American Express or Citi.\nIf your card features concierge service, you should receive information about it with the initial benefits package when you apply. However, you can always just ring up customer service and ask what services are available with your specific cards. The concierge service itself is free (or included in your credit card's annual fee), but you still have to pay for anything you purchase through them. END