The Colonnade Hotel is a great place to stay and highly recommended. A comfortable and unique atmosphere. The hotel is situated centrally in Boston for activities. It is in close proximity to a number of locales, such as a T connection and the Hynes Convention Centre. The rooms in this hotel are really comfortable with nice features such as feather pillows and comforter. The television was however on the small side. The hotel's staff are fantastic, from arrival to departure. They are helpful and a good face for the hotel. The front desk staff, the concierge Jerry Good and the doorman Norman Maines are of particular note. The restaurant, Brasserie Jo is excellent with delicious food. The hotel has a gym that is usable for guests.
On a recent extended visit to Boston (2+ weeks), we were lucky enough to stay at the Colonnade Hotel. This hotel is head and shoulders above other area hotels! The rooms are decorated with a quiet sophistication that is very comfortable (feather pillows and comforter, wool throw blanket), and every person we encountered on the staff - from housekeeping to the front desk - was helpful, courteous, and kind. The attached restaurant, Brasserie Jo, not only has very delicious food and a charming atmosphere, but also some of the best service we have encountered anywhere. As a whole, the service in the hotel was exceptional, and we want to thank in particular the front desk staff, concierge Jerry Good, and doorman Norman Maines. This hotel is superb in every respect, we could not recommend it more highly - we would never think of staying anywhere else in Boston.
[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 44]], "text": "The Colonnade Hotel is a great place to stay"}, "review": {"tkn_id": [[13, 33], [145, 151]], "idx": [[49, 158], [732, 769]], "text": "we were lucky enough to stay at the Colonnade Hotel. This hotel is head and shoulders above other area hotels ... This hotel is superb in every respect"}}, {"summary": {"tkn_id": [[0, 3], [10, 11]], "idx": [[0, 22], [49, 67]], "text": "The Colonnade Hotel is ... highly recommended"}, "review": {"tkn_id": [[13, 33], [153, 159]], "idx": [[49, 158], [771, 808]], "text": "we were lucky enough to stay at the Colonnade Hotel. This hotel is head and shoulders above other area hotels ... we could not recommend it more highly"}}, {"summary": {"tkn_id": [[13, 14], [17, 17]], "idx": [[69, 82], [94, 104]], "text": "A comfortable ... atmosphere"}, "review": {"tkn_id": [[35, 36], [45, 46]], "idx": [[160, 169], [220, 236]], "text": "The rooms ... very comfortable"}}, {"summary": {"tkn_id": [[51, 68]], "idx": [[269, 373]], "text": "The rooms in this hotel are really comfortable with nice features such as feather pillows and comforter."}, "review": {"tkn_id": [[35, 37], [45, 56]], "idx": [[160, 173], [220, 288]], "text": "The rooms are ... very comfortable (feather pillows and comforter, wool throw blanket)"}}, {"summary": {"tkn_id": [[78, 83]], "idx": [[420, 451]], "text": "The hotel's staff are fantastic"}, "review": {"tkn_id": [[58, 80], [125, 143]], "idx": [[290, 407], [630, 730]], "text": "and every person we encountered on the staff - from housekeeping to the front desk - was helpful, courteous, and kind ... we want to thank in particular the front desk staff, concierge Jerry Good, and doorman Norman Maines"}}, {"summary": {"tkn_id": [[90, 92]], "idx": [[480, 496]], "text": "They are helpful"}, "review": {"tkn_id": [[58, 66], [74, 75]], "idx": [[290, 336], [375, 386]], "text": "and every person we encountered on the staff - ... was helpful"}}, {"summary": {"tkn_id": [[101, 118]], "idx": [[528, 627]], "text": "The front desk staff, the concierge Jerry Good and the doorman Norman Maines are of particular note"}, "review": {"tkn_id": [[125, 143]], "idx": [[630, 730]], "text": "we want to thank in particular the front desk staff, concierge Jerry Good, and doorman Norman Maines"}}, {"summary": {"tkn_id": [[120, 129]], "idx": [[629, 690]], "text": "The restaurant, Brasserie Jo is excellent with delicious food"}, "review": {"tkn_id": [[82, 110]], "idx": [[409, 570]], "text": "The attached restaurant, Brasserie Jo, not only has very delicious food and a charming atmosphere, but also some of the best service we have encountered anywhere"}}]
The service was outstanding from check-in to check-out. The room service was outstanding, along with the guys up front, class act. The location is so nice and very easy to move around the City. So many great places to eat around the hotel. Nice size gym on the 5th floor with several carido machines. The Colonnade made my first stay in Boston a unique one and i will be back with my family. I felt very safe at all times and i felt like i was in the center of all activity with that location.
[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 67]], "text": "The Colonnade Hotel is a great place to stay and highly recommended"}, "review": {"tkn_id": [[65, 80]], "idx": [[301, 375]], "text": "The Colonnade made my first stay in Boston a unique one and i will be back"}}, {"summary": {"tkn_id": [[16, 17]], "idx": [[87, 104]], "text": "unique atmosphere"}, "review": {"tkn_id": [[65, 68], [70, 70], [74, 74]], "idx": [[301, 322], [329, 333], [346, 352]], "text": "The Colonnade made my ... stay ... unique"}}, {"summary": {"tkn_id": [[19, 27]], "idx": [[106, 162]], "text": "The hotel is situated centrally in Boston for activities"}, "review": {"tkn_id": [[29, 31], [36, 51]], "idx": [[131, 146], [164, 238]], "text": "The location is ... easy to move around the City. So many great places to eat around the hotel"}}, {"summary": {"tkn_id": [[78, 88]], "idx": [[420, 478]], "text": "The hotel's staff are fantastic, from arrival to departure"}, "review": {"tkn_id": [[0, 11]], "idx": [[0, 54]], "text": "The service was outstanding from check-in to check-out"}}, {"summary": {"tkn_id": [[90, 99]], "idx": [[480, 526]], "text": "They are helpful and a good face for the hotel"}, "review": {"tkn_id": [[0, 11]], "idx": [[0, 54]], "text": "The service was outstanding from check-in to check-out"}}, {"summary": {"tkn_id": [[131, 140]], "idx": [[692, 737]], "text": "The hotel has a gym that is usable for guests"}, "review": {"tkn_id": [[53, 55]], "idx": [[240, 253]], "text": "Nice size gym"}}]
I stayed here for a wedding. While the wedding party was treated well, I was often treated poorly and spoken to as if I were trespassing on the property. The room was average and the shower was VERY bad. The water pressure was painful and I felt that the shower head was going to fall off. The TV was the smallest hotel TV I have ever seen. Upon checkout, the front desk left me on hold for a long time to answer a simple question. I would not recommend this hotel to anyone.
[{"summary": {"tkn_id": [[4, 8]], "idx": [[23, 44]], "text": "a great place to stay"}, "review": {"tkn_id": [[15, 19], [32, 35]], "idx": [[71, 97], [154, 174]], "text": "I was often treated poorly ... The room was average"}}, {"summary": {"tkn_id": [[2, 3], [10, 12]], "idx": [[14, 22], [49, 68]], "text": "Hotel is ... highly recommended."}, "review": {"tkn_id": [[93, 100]], "idx": [[432, 474]], "text": "I would not recommend this hotel to anyone"}}, {"summary": {"tkn_id": [[13, 14], [17, 17]], "idx": [[69, 82], [94, 104]], "text": "A comfortable ... atmosphere"}, "review": {"tkn_id": [[16, 30], [43, 47]], "idx": [[73, 152], [204, 234]], "text": "was often treated poorly and spoken to as if I were trespassing on the property ... The water pressure was painful"}}, {"summary": {"tkn_id": [[51, 58]], "idx": [[269, 315]], "text": "The rooms in this hotel are really comfortable"}, "review": {"tkn_id": [[32, 35], [43, 47], [61, 71]], "idx": [[154, 174], [204, 234], [290, 339]], "text": "The room was average ... The water pressure was painful ... The TV was the smallest hotel TV I have ever seen"}}, {"summary": {"tkn_id": [[69, 76]], "idx": [[374, 418]], "text": "The television was however on the small side"}, "review": {"tkn_id": [[61, 71]], "idx": [[290, 339]], "text": "The TV was the smallest hotel TV I have ever seen"}}, {"summary": {"tkn_id": [[78, 88]], "idx": [[420, 478]], "text": "The hotel's staff are fantastic, from arrival to departure"}, "review": {"tkn_id": [[15, 30], [73, 86]], "idx": [[71, 152], [341, 402]], "text": "I was often treated poorly and spoken to as if I were trespassing on the property ... Upon checkout, the front desk left me on hold for a long time"}}, {"summary": {"tkn_id": [[90, 99]], "idx": [[480, 526]], "text": "They are helpful and a good face for the hotel"}, "review": {"tkn_id": [[16, 30], [73, 91]], "idx": [[73, 152], [341, 430]], "text": "was often treated poorly and spoken to as if I were trespassing on the property ... Upon checkout, the front desk left me on hold for a long time to answer a simple question"}}]
My husband and I first stayed here for our wedding weekend and enjoyed it so much we returned for our first anniversary. The rooms are spacious, clean, and very comfortable-ditto the bathrooms. The staff are polite, courteous, a thoughtful-we even received a fruit and cheese plate in honor of our anniversary. We also love the location-within walking distance to Back Bay and the South End-both great walking neighborhoods. And the T is right out front if you're going further afield.
[{"summary": {"tkn_id": [[51, 58]], "idx": [[269, 315]], "text": "The rooms in this hotel are really comfortable"}, "review": {"tkn_id": [[23, 25], [31, 32]], "idx": [[121, 134], [156, 172]], "text": "The rooms are ... very comfortable"}}, {"summary": {"tkn_id": [[78, 89]], "idx": [[420, 479]], "text": "The hotel's staff are fantastic, from arrival to departure."}, "review": {"tkn_id": [[38, 46]], "idx": [[194, 239]], "text": "The staff are polite, courteous, a thoughtful"}}]
Let's make this simple from the very first greeting from Norman Maines the exceptional greeter/doorman/guest advocate my entre stay this was an exceptional experience. With Norman setting the standard each and every time I entered and exited it was not surprising to find the entire team above the norm and the rooms and service to match. This is one boutique that gets it and knows how imortant the selection of team mebers is.
[{"summary": {"tkn_id": [[0, 0], [2, 8]], "idx": [[0, 3], [14, 44]], "text": "The ... Hotel is a great place to stay"}, "review": {"tkn_id": [[21, 28]], "idx": [[118, 166]], "text": "my entre stay this was an exceptional experience"}}, {"summary": {"tkn_id": [[78, 88]], "idx": [[420, 478]], "text": "The hotel's staff are fantastic, from arrival to departure"}, "review": {"tkn_id": [[30, 54]], "idx": [[168, 302]], "text": "With Norman setting the standard each and every time I entered and exited it was not surprising to find the entire team above the norm"}}, {"summary": {"tkn_id": [[111, 118]], "idx": [[579, 627]], "text": "the doorman Norman Maines are of particular note"}, "review": {"tkn_id": [[11, 17]], "idx": [[57, 102]], "text": "Norman Maines the exceptional greeter/doorman"}}]
We had a great week in Boston staying at the Colonnade. It was very clean and comfortable and the bathroom was excellent. The hotel staff were very helpful and polite, especially Norman. If I visited Boston again, I would definately stay at the Colonnade Hotel and would recommend it to my friends.
[{"summary": {"tkn_id": [[11, 11]], "idx": [[56, 67]], "text": "recommended"}, "review": {"tkn_id": [[51, 56]], "idx": [[265, 297]], "text": "would recommend it to my friends"}}, {"summary": {"tkn_id": [[13, 14], [17, 17]], "idx": [[69, 82], [94, 104]], "text": "A comfortable ... atmosphere"}, "review": {"tkn_id": [[12, 13], [17, 17]], "idx": [[56, 62], [78, 89]], "text": "It was ... comfortable"}}, {"summary": {"tkn_id": [[79, 83]], "idx": [[424, 451]], "text": "hotel's staff are fantastic"}, "review": {"tkn_id": [[24, 31]], "idx": [[122, 166]], "text": "The hotel staff were very helpful and polite"}}, {"summary": {"tkn_id": [[90, 92]], "idx": [[480, 496]], "text": "They are helpful"}, "review": {"tkn_id": [[26, 27], [29, 29]], "idx": [[132, 142], [148, 155]], "text": "staff were ... helpful"}}]
I stayed at the Colonnade for four nights for a recent conference. It is immediately adjacent to numerous things: a T connection, two fair-sized shopping plazas, several restaurants, and the Hynes Convention Center. Further, the staff was super friendly and super helpful. Thanks!
[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 44]], "text": "The Colonnade Hotel is a great place to stay"}, "review": {"tkn_id": [[0, 4], [13, 19]], "idx": [[0, 25], [67, 112]], "text": "I stayed at the Colonnade ... It is immediately adjacent to numerous things"}}, {"summary": {"tkn_id": [[0, 11]], "idx": [[0, 67]], "text": "The Colonnade Hotel is a great place to stay and highly recommended"}, "review": {"tkn_id": [[43, 50]], "idx": [[225, 271]], "text": "the staff was super friendly and super helpful"}}, {"summary": {"tkn_id": [[19, 27]], "idx": [[106, 162]], "text": "The hotel is situated centrally in Boston for activities"}, "review": {"tkn_id": [[13, 17], [29, 39]], "idx": [[67, 96], [145, 214]], "text": "It is immediately adjacent to ... shopping plazas, several restaurants, and the Hynes Convention Center"}}, {"summary": {"tkn_id": [[29, 49]], "idx": [[164, 267]], "text": "It is in close proximity to a number of locales, such as a T connection and the Hynes Convention Centre"}, "review": {"tkn_id": [[13, 17], [21, 23], [35, 39]], "idx": [[67, 96], [114, 128], [183, 214]], "text": "It is immediately adjacent to ... a T connection ... and the Hynes Convention Center"}}, {"summary": {"tkn_id": [[78, 83]], "idx": [[420, 451]], "text": "The hotel's staff are fantastic"}, "review": {"tkn_id": [[43, 50]], "idx": [[225, 271]], "text": "the staff was super friendly and super helpful"}}, {"summary": {"tkn_id": [[90, 99]], "idx": [[480, 526]], "text": "They are helpful and a good face for the hotel"}, "review": {"tkn_id": [[43, 50]], "idx": [[225, 271]], "text": "the staff was super friendly and super helpful"}}]
In Boston for a graduation and combined leisure trip. The Colonnade was very comfortable, convenient and friendly. Highly recommend and would go back. Restaurant excellent.
[{"summary": {"tkn_id": [[10, 11]], "idx": [[49, 67]], "text": "highly recommended"}, "review": {"tkn_id": [[20, 21]], "idx": [[115, 131]], "text": "Highly recommend"}}, {"summary": {"tkn_id": [[0, 8]], "idx": [[0, 44]], "text": "The Colonnade Hotel is a great place to stay"}, "review": {"tkn_id": [[10, 18]], "idx": [[54, 113]], "text": "The Colonnade was very comfortable, convenient and friendly"}}, {"summary": {"tkn_id": [[14, 14], [17, 17]], "idx": [[71, 82], [94, 104]], "text": "comfortable ... atmosphere"}, "review": {"tkn_id": [[11, 14]], "idx": [[58, 88]], "text": "Colonnade was very comfortable"}}, {"summary": {"tkn_id": [[52, 58]], "idx": [[273, 315]], "text": "rooms in this hotel are really comfortable"}, "review": {"tkn_id": [[11, 14]], "idx": [[58, 88]], "text": "Colonnade was very comfortable"}}, {"summary": {"tkn_id": [[120, 121], [125, 126]], "idx": [[629, 643], [658, 670]], "text": "The restaurant ... is excellent"}, "review": {"tkn_id": [[27, 28]], "idx": [[151, 171]], "text": "Restaurant excellent"}}]