The sub shop isn't going to win any awards soon but has reasonably priced, decent food. The staff and customer service all depend on the time of day. Their bread to meat ratio is not close to being equal. The highlight of the menu are the fries/chips and the turkey sub. Overall the place is clean and well kept but nothing to write home about.
Rude service. When I asked about why their delivery area was so small (I live 8 minutes away), the employee said 'We don't care.' They probably put the same effort into the stuff they call food. I would avoid this place. It would not surprise me if the employees were doing nasty things to the food before serving it.
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Ordered a roast beef from this location at about 12: 15 I asked them to hold on delivery until 1: 00pm. I thought when you ask for hold on delivery that's also a hold on making the sandwich. Nothing but the onions and crispy chips saved this sandwich.
[{"summary": {"tkn_id": [[19, 30]], "idx": [[88, 148]], "text": "The staff and customer service all depend on the time of day"}, "review": {"tkn_id": [[24, 41]], "idx": [[104, 189]], "text": "I thought when you ask for hold on delivery that's also a hold on making the sandwich"}}, {"summary": {"tkn_id": [[44, 57]], "idx": [[205, 269]], "text": "The highlight of the menu are the fries/chips and the turkey sub"}, "review": {"tkn_id": [[43, 52]], "idx": [[191, 250]], "text": "Nothing but the onions and crispy chips saved this sandwich"}}]
Too bad-they had excellent service etc. corporate decided they will no longer deliver beyond El Mirage and Bell Road. They have lost $30.00 per week to other companies (Literally 2 steps beyond imaginary boundaries). When they go out of business, due to competition, perhaps they will recognize you should convenience the customers. Good riddance.
[{"summary": {"tkn_id": [[19, 31]], "idx": [[88, 149]], "text": "The staff and customer service all depend on the time of day."}, "review": {"tkn_id": [[3, 6]], "idx": [[8, 34]], "text": "they had excellent service"}}, {"summary": {"tkn_id": [[68, 72]], "idx": [[316, 343]], "text": "nothing to write home about"}, "review": {"tkn_id": [[42, 47], [63, 64]], "idx": [[217, 245], [333, 346]], "text": "When they go out of business ... Good riddance"}}]
I get hooked on the turkey tom more and more each time I have one! Very nice customer service at this location, (cant say the same for some of the others) and the hubby and 11 year old SSon love the vito. Good prices:)
[{"summary": {"tkn_id": [[0, 10], [13, 18]], "idx": [[0, 47], [56, 87]], "text": "The sub shop isn't going to win any awards soon ... reasonably priced, decent food."}, "review": {"tkn_id": [[2, 9], [48, 51]], "idx": [[6, 44], [205, 218]], "text": "hooked on the turkey tom more and more ... Good prices:)"}}, {"summary": {"tkn_id": [[19, 30]], "idx": [[88, 148]], "text": "The staff and customer service all depend on the time of day"}, "review": {"tkn_id": [[16, 22]], "idx": [[67, 110]], "text": "Very nice customer service at this location"}}, {"summary": {"tkn_id": [[44, 48], [55, 58]], "idx": [[205, 230], [255, 270]], "text": "The highlight of the menu ... the turkey sub."}, "review": {"tkn_id": [[2, 9]], "idx": [[6, 44]], "text": "hooked on the turkey tom more and more"}}, {"summary": {"tkn_id": [[68, 72]], "idx": [[316, 343]], "text": "nothing to write home about"}, "review": {"tkn_id": [[2, 9], [16, 19]], "idx": [[6, 44], [67, 93]], "text": "hooked on the turkey tom more and more ... Very nice customer service"}}]
Pretty horrible place subway, firehouse, blimpys, mr goodscents, cousins, Jersey mikes, safeway sub, pretty much any other sub place is 100000 times better, the staff was horrible the food tasted like it was left over from last week and this sub franchise has to be the worst in the valley.
[{"summary": {"tkn_id": [[0, 10], [16, 17]], "idx": [[0, 47], [75, 86]], "text": "The sub shop isn't going to win any awards soon ... decent food"}, "review": {"tkn_id": [[20, 29], [36, 45]], "idx": [[101, 155], [184, 232]], "text": "pretty much any other sub place is 100000 times better ... food tasted like it was left over from last week"}}, {"summary": {"tkn_id": [[19, 30]], "idx": [[88, 148]], "text": "The staff and customer service all depend on the time of day"}, "review": {"tkn_id": [[31, 34]], "idx": [[157, 179]], "text": "the staff was horrible"}}, {"summary": {"tkn_id": [[68, 72]], "idx": [[316, 343]], "text": "nothing to write home about"}, "review": {"tkn_id": [[20, 29]], "idx": [[101, 155]], "text": "pretty much any other sub place is 100000 times better"}}]
Best sandwiches I've had in a long time! And they'll deliver--if you fall in their small delivery zone-- 1 sandwich to you. This comes in handy for me while I'm at work and hungry! I love the bread & their mayo. YUM! I usually order the beach club. No complaints from me!
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The food I ordered was ok but the customer service was horrible. The young man taking my order was rude and had no personality. He didn't say hi or even greet me. The lady making my sandwich said hi and was more friendly. The food was not the best but what do you expect from a fast food sandwich shop!
[{"summary": {"tkn_id": [[0, 9], [16, 17]], "idx": [[0, 42], [75, 86]], "text": "The sub shop isn't going to win any awards ... decent food"}, "review": {"tkn_id": [[48, 64]], "idx": [[222, 301]], "text": "The food was not the best but what do you expect from a fast food sandwich shop"}}, {"summary": {"tkn_id": [[19, 30]], "idx": [[88, 148]], "text": "The staff and customer service all depend on the time of day"}, "review": {"tkn_id": [[7, 11]], "idx": [[30, 63]], "text": "the customer service was horrible"}}, {"summary": {"tkn_id": [[19, 30]], "idx": [[88, 148]], "text": "The staff and customer service all depend on the time of day"}, "review": {"tkn_id": [[36, 40], [44, 46]], "idx": [[163, 190], [203, 220]], "text": "The lady making my sandwich ... was more friendly"}}, {"summary": {"tkn_id": [[68, 72]], "idx": [[316, 343]], "text": "nothing to write home about"}, "review": {"tkn_id": [[48, 53]], "idx": [[222, 247]], "text": "The food was not the best"}}]
WOW!!! Amazing customer service here. My wife made a large order and when I came to pick it up, everything was ready and they even loaded it into our car. Great Job Guys!!! We will be back
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