The hotel is an old historical building but with genuine decor befitting New Orleans. Very authentic. This hotel is located to everything you need in New Orleans and not far from Bourbon Street. The rooms were of an average quality, with rather basic furniture and facilities. The cleanliness of the rooms aren't to a very high standard either. The stay started off well because the valet staff are efficient and despite being really busy they maintained a friendly attitude. The front desk staff were also attentive and lovely, but the management let the staff down because they were clearly disinterested in tending to customers. The breakfast options were really limited to pastries and some coffee. Despite inexpensive rates and free parking this hotel is potentially dangerous; there are bed bug infestations that can leave you with huge itching welts.
Great old hotel in a great location I stayed at the Ambassador a week ago and had a wonderful time! I did have one of the infamous windowless rooms (the hotel is an old renovated warehouse of sorts) but the ambiance of the authentic New Orleans decor (exposed brick, high ceilings, wood floors) made it almost seem like being in old France. The hotel is located close to everything there is in New Orleans and a close stumble to Bourbon St. I found the valet staff to be prompt and friendly even though they were busy and the front desk staff was quick to attend to any request with a smile. I am definetly staying at this hotel next time I am in New Orleans, and I am curious to see how wonderful the renovations will turn out!
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Great spot, great rate, great effort! Just returned from stay for French Quarter Fest. As we arrived, a bus was dropping off a full load of European students to stay at the hotel. Despite the sudden rush, we were checked in cheerfully and quickly. Everyone went out of their way. Location is great for getting to (or away from) Quarter craziness or Garden District, and Warehouse area has its own charm and eateries. Room was comfortable and quiet, if a bit dark. Bandito's off the lobby great for delicious breakfast with no wait (!) or tequila any time. We'd recommend the Ambassador to anyone traveling to NoLa for biz or pleasure.
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Got Bugs? The room service advertised is a joke.unless you like greasy Mexican food. The cleaning in the rooms was horrible; barely vacuumed or dusted in almost 2 weeks of staying there and the bathroom was just barely cleaned everyday. The management is lacking and not too interested in customer service. My roommate was chewed up by some bugs in her bed and was left with huge welts that itched and oozed. Since it was booked through Expedia.com, there was nothing that they would do except take off the mandatory $4.95 phone surcharge (although that was pretty cool, since all local and continental long distance charges were included in that).It was a big disappointment from start to finish.
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Welcoming and friendly staff, elegant hotel I traveled to New Orleans recently was gratful that I stayed at the Ambassador Hotel. The staff was very welcoming and friendly and assisted me with every aspect of my travel, from directions to the local attractions - to recommendations for local restaurants. The hotel itself is absolutely gorgeous, with antique brick walls and elaborate, lush curtains. My favorite part of the hotel (besides the amazing staff), was the location. It is located quite close to all of the major local attractions (the steamboat tours, downtown New Orleans, The French Quarter, etc).When I return, I would definitely go back to this hotel.
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AMBASSADOR HOTEL, NEW ORLEANS Please be advised when booking at this hotel to request a room with a window. Ours did not have one and the door into the room was the only way out. Had there been a fire my husband and I would have been dead. I am wondering how these rooms ever passed code. The inexpensive rates and free parking were not bargain enough for the potential danger.
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Buyer Beware Stayed during a convention. It is as kindly as I can put it a dump. The rooms were horrid, poorly kept and bad condition. The mattresses, boxsprings and pillows looked as if they were purchased from a Katerina Auction. The service was comical and even though it states they serve breakfast they only serve coffee and pastries. Could not wait to check out.
[{"summary": {"tkn_id": [[9, 13]], "idx": [[49, 84]], "text": "genuine decor befitting New Orleans"}, "review": {"tkn_id": [[31, 45]], "idx": [[139, 230]], "text": "mattresses, boxsprings and pillows looked as if they were purchased from a Katerina Auction"}}, {"summary": {"tkn_id": [[36, 42], [44, 47]], "idx": [[195, 231], [233, 260]], "text": "The rooms were of an average quality ... with rather basic furniture"}, "review": {"tkn_id": [[19, 28], [31, 45]], "idx": [[81, 133], [139, 230]], "text": "The rooms were horrid, poorly kept and bad condition ... mattresses, boxsprings and pillows looked as if they were purchased from a Katerina Auction"}}, {"summary": {"tkn_id": [[51, 63]], "idx": [[277, 343]], "text": "The cleanliness of the rooms aren't to a very high standard either"}, "review": {"tkn_id": [[19, 25]], "idx": [[81, 115]], "text": "The rooms were horrid, poorly kept"}}, {"summary": {"tkn_id": [[114, 124]], "idx": [[632, 701]], "text": "The breakfast options were really limited to pastries and some coffee"}, "review": {"tkn_id": [[59, 64]], "idx": [[303, 338]], "text": "they only serve coffee and pastries"}}]
Once is Too Much If you enjoy fraternity house decor, you'll love the Ambassador. No extra charge for the beat-up furniture, lightless broom closet rooms and paper thin walls. Hotels like the Ambassador don't count on repeat business. There are much better hotel options in New Orleans.
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Had a Great Stay Just wanted to say that I had a great time at the Ambassador in New Orleans The rooms were great, housekeeping was great, very polite and Dave Smith the room manager was excellent with everything I needed. Hope to go back soon. Thanks
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