The hotel made guests feel safe and comfortable. Everything is accessible from this hotel, which is really useful for exploring the city. There are lots of attractions you can reach by foot. The hotel has adequate rooms with air conditioning and the internet was available. The staff of this hotel allowed a call to the USA using the hotel phones. The complimentary breakfast buffet provided by the hotel was generally good, but the restaurant left a bit to be desired. The temperature at this hotel did not help when trying to sleep and unfortunately the charge for a brief call is really expensive.
You will be comfortable at this hotel. The rooms and baths are large; cleaning service is excellent. It is relatively quiet in busy, central Rome, therefore a very good location to stay for sightseeing. The main Metro terminal is a short walk away. Breakfast is entirely adequate and complimentary. There is a free Internet connection in the lobby and rooms are wired for the Internet. One caution: should you need to telephone the USA, the hotel phones offer a "1508" access code. While the connection is fast and clear, the charge for a timed brief call of two or theee minutes is over $40 usd. Use your ATT card for international calls and save.
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having just returned from a weeks stay at the universo hotel,i found it to be good value for money,on our arrival we did not have the room we booked and were disappointed,when we brought this to the hotels attention our room was changed the next day which we were more than happy with,breakfast was also very good with lots to choose from,don't understand the negative comments regarding breakfast on some reviews.i would definately return to this hotel.
[{"summary": {"tkn_id": [[36, 40]], "idx": [[191, 219]], "text": "The hotel has adequate rooms"}, "review": {"tkn_id": [[25, 32], [45, 58]], "idx": [[114, 148], [216, 284]], "text": "we did not have the room we booked ... our room was changed the next day which we were more than happy with"}}, {"summary": {"tkn_id": [[66, 66], [68, 68], [70, 76]], "idx": [[348, 351], [366, 375], [383, 423]], "text": "The ... breakfast ... provided by the hotel was generally good"}, "review": {"tkn_id": [[60, 64]], "idx": [[285, 313]], "text": "breakfast was also very good"}}]
Hotel's location is amazing since its 2 mins walk from the main train station that will take u to airport in 25 mins. 10 mins away from downtown (walking) and around 15-20 from Coloseum ! Central location, with lots of hotels around Friendly staff, and really AMAZING breakfast. The restaurant is not the best you can get. Really nice rooms :)
[{"summary": {"tkn_id": [[9, 23]], "idx": [[49, 136]], "text": "Everything is accessible from this hotel, which is really useful for exploring the city"}, "review": {"tkn_id": [[25, 42]], "idx": [[118, 204]], "text": "10 mins away from downtown (walking) and around 15-20 from Coloseum ! Central location"}}, {"summary": {"tkn_id": [[25, 34]], "idx": [[138, 189]], "text": "There are lots of attractions you can reach by foot"}, "review": {"tkn_id": [[25, 39]], "idx": [[118, 185]], "text": "10 mins away from downtown (walking) and around 15-20 from Coloseum"}}, {"summary": {"tkn_id": [[66, 66], [68, 68], [70, 78], [81, 86]], "idx": [[348, 351], [366, 375], [383, 428], [444, 468]], "text": "The ... breakfast ... provided by the hotel was generally good, but ... left a bit to be desired"}, "review": {"tkn_id": [[57, 65]], "idx": [[279, 321]], "text": "The restaurant is not the best you can get"}}]
We stayed 4 nights, and felt secure and comfortable. This is a fairly impersonal hotel, where the staff did not speak unless spoken to, although they were helpful when requests were made. The breakfast buffet was excellent. Our room was a loft, with the king bed up the stairs from the sitting area and bathroom. Several good restaurants nearby.
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Good location if you plan to stay close to Termini rail station is a few minutes walk. Hotel itself not really impressive the rooms are very small with no drawers and a tiny bathroom with a shower only. Does have air conditioning which is about the only good part .Buffet Breakfast was good but overall I wouldnt stay again at this hotel
[{"summary": {"tkn_id": [[36, 40]], "idx": [[191, 219]], "text": "The hotel has adequate rooms"}, "review": {"tkn_id": [[23, 30]], "idx": [[122, 162]], "text": "the rooms are very small with no drawers"}}, {"summary": {"tkn_id": [[36, 38], [42, 43]], "idx": [[191, 204], [225, 241]], "text": "The hotel has ... air conditioning"}, "review": {"tkn_id": [[40, 43]], "idx": [[203, 229]], "text": "Does have air conditioning"}}, {"summary": {"tkn_id": [[66, 66], [68, 69], [74, 76]], "idx": [[348, 351], [366, 382], [405, 423]], "text": "The ... breakfast buffet ... was generally good"}, "review": {"tkn_id": [[51, 54]], "idx": [[264, 290]], "text": ".Buffet Breakfast was good"}}]
We stayed here twice in May and would happily stay again. The rooms were spacious, the breakfast was yum, and the staff were friendly and helpful. You could walk to a lot of Rome's attractions from here but we chose to use the hop on hop off bus which had a stop just around the corner.
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Don't expect t set yur thermostat below 80 degrees. No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit. Disgusting sleeping temperature, and of course does not make for a good vacation. Never again.
[{"summary": {"tkn_id": [[0, 4], [7, 7]], "idx": [[0, 26], [36, 47]], "text": "The hotel made guests feel ... comfortable"}, "review": {"tkn_id": [[0, 9], [18, 36]], "idx": [[0, 50], [84, 183]], "text": "Don't expect t set yur thermostat below 80 degrees ... the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit"}}, {"summary": {"tkn_id": [[36, 43]], "idx": [[191, 241]], "text": "The hotel has adequate rooms with air conditioning"}, "review": {"tkn_id": [[0, 9], [18, 36]], "idx": [[0, 50], [84, 183]], "text": "Don't expect t set yur thermostat below 80 degrees ... the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit"}}, {"summary": {"tkn_id": [[88, 99]], "idx": [[470, 533]], "text": "The temperature at this hotel did not help when trying to sleep"}, "review": {"tkn_id": [[18, 40]], "idx": [[84, 216]], "text": "the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit. Disgusting sleeping temperature"}}]
We had a great stay. Close to the train station and many attractions. We walked all over Rome from here. Great breakfast, clean rooms, but the staff was makes it extra special.
[{"summary": {"tkn_id": [[9, 23]], "idx": [[49, 136]], "text": "Everything is accessible from this hotel, which is really useful for exploring the city"}, "review": {"tkn_id": [[6, 13]], "idx": [[21, 68]], "text": "Close to the train station and many attractions"}}, {"summary": {"tkn_id": [[25, 35]], "idx": [[138, 190]], "text": "There are lots of attractions you can reach by foot."}, "review": {"tkn_id": [[6, 7], [12, 13], [15, 21]], "idx": [[21, 29], [52, 68], [70, 103]], "text": "Close to ... many attractions ... We walked all over Rome from here"}}, {"summary": {"tkn_id": [[36, 40]], "idx": [[191, 219]], "text": "The hotel has adequate rooms"}, "review": {"tkn_id": [[26, 27]], "idx": [[122, 133]], "text": "clean rooms"}}, {"summary": {"tkn_id": [[66, 66], [68, 68], [70, 76]], "idx": [[348, 351], [366, 375], [383, 423]], "text": "The ... breakfast ... provided by the hotel was generally good"}, "review": {"tkn_id": [[23, 24]], "idx": [[105, 120]], "text": "Great breakfast"}}]