It is mostly a nice hotel that is pretty classy however there can be some noise late at night from the rowdy crowds elsewhere. Due to the location of the hotel it can be a little noisy at times. The hotel had rooms available that opened onto the courtyard. The rooms were small and noisy. The staff didn't provide much of a service at this hotel and amazingly didn't seem to even know where the closest hospital was. The food provided at breakfast really is great. The garage parking at the hotel is expensive. There was an issue with the water being only lukewarm too. It is worth mentioning that there were a lot of convention attendees making a racket in the hotel in the early morning.
Overpriced Stayed there with my family Aug 1 to 4 2005. Good points - its on Bourbon Street. Bad points - its on Bourbon Street + everything else. Asked for a quiet room months ahead, we were given a room next to the elevator: noisy, lots of convention goers yelling up and down the corridor at 3 a.m. Parking is difficult - they have a garage (about $30/ day !) but its small and spaces are tight. My wife had to go to ER whilst we were there, they didn't even know where the nearest hospital was ! Constant feeling that they wanted our cash but didn't want to provide anything like service in return. Avoid.
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Had a great time! We splurged and booked two Bourbon Street balcony rooms for a post-graduation celebration with our two young adult daughters. Although the hotel itself is a little long-in-the-tooth, its location on lower Bourbon Street can't be beat. There are nicer, fancier hotels and inns nearby, but we chose the Royal Sonesta specifically for its location. Yes, it's noisy and you can hear music and rowdy crowds until late at night, but we anticipated this too. Bourbon Street was busier for an early June Monday and Tuesday night than I would have expected, but we had fun sitting on the balcony, throwing beads at the crowds who happened to walk by.
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Jazzfest Stay here for 8 nights and for the most part it was very enjoyable except for a few monir things that added up. For about 3-4 days the hot water was only luke warm, one day I went out and took off the privacy sign and by 3pm the room was not made up, had to call housekeeping and when I returned at 4pm, it still was not done, had to put in an angry second call to have the room done ASAP. Also one monring I had the privacy sign on and housekeeping still knocked on my door, lucky I was not sleeping.The location cannot be beat and service/staff is still very good.
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Great hotel! I have family in New Orleans so I am pretty familiar with the city.I have stayed in a good deal of places/areas of town. The Royal Sonesta, by far, offers the best location and experience. One of the three hotel bars to the GREAT restaurant for breakfast to the fabulous rooms, this place is a treasure. We had a courtyard room that opened up to the pool deck. BEAUTIFUL! And the price was right too!
[{"summary": {"tkn_id": [[2, 5]], "idx": [[6, 25]], "text": "mostly a nice hotel"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 11]], "text": "Great hotel"}}, {"summary": {"tkn_id": [[44, 50]], "idx": [[209, 255]], "text": "rooms available that opened onto the courtyard"}, "review": {"tkn_id": [[72, 73]], "idx": [[326, 340]], "text": "courtyard room"}}, {"summary": {"tkn_id": [[89, 92]], "idx": [[438, 463]], "text": "breakfast really is great"}, "review": {"tkn_id": [[54, 57]], "idx": [[237, 267]], "text": "GREAT restaurant for breakfast"}}]
No one returns emails or calls.Upcoming Stay I have booked a room for an upcoming Conference-American College of Cardiology; I have sent emails to various managers at hotel inquiring what amenities are included for the room price of $300+/ SHOCKER - No one responds. I haven't even arrived there for my MARCH Conference, and I am feeling like this is a poorly managed hotel.
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Great place on Bourbon Street Stayed one night at the Royal Sonesta on Bourbon Street. What a great place, very classy and you can't beat the location. Went in June so the rates were very inexpensive. Rooms were very clean and quiet. Definitely would stay there again. First Class.
[{"summary": {"tkn_id": [[4, 9]], "idx": [[15, 47]], "text": "nice hotel that is pretty classy"}, "review": {"tkn_id": [[17, 22]], "idx": [[92, 118]], "text": "a great place, very classy"}}, {"summary": {"tkn_id": [[11, 18]], "idx": [[56, 93]], "text": "there can be some noise late at night"}, "review": {"tkn_id": [[41, 43], [46, 46]], "idx": [[201, 216], [227, 232]], "text": "Rooms were very ... quiet"}}, {"summary": {"tkn_id": [[32, 39]], "idx": [[160, 193]], "text": "it can be a little noisy at times"}, "review": {"tkn_id": [[41, 43], [46, 46]], "idx": [[201, 216], [227, 232]], "text": "Rooms were very ... quiet"}}, {"summary": {"tkn_id": [[52, 54], [57, 57]], "idx": [[257, 271], [282, 287]], "text": "The rooms were ... noisy"}, "review": {"tkn_id": [[41, 43], [46, 46]], "idx": [[201, 216], [227, 232]], "text": "Rooms were very ... quiet"}}]
Great location, tiny rooms Nice hotel in a great location, but very overpriced. The room was small and not very well maintained. Parking was also overpriced and the scratched my spouse's custom car when the valet parked it.
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Very nice hotel Very nice hotel. The reception area is extremely nice. The rooms are also very nice with large flat screens although they are quite small.Very good breakfast. Very good location though as a result quite noisy.
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