Location was within walking distance to the CN Tower, the rooms are clean. Some of the staff were so courteous and helpful and super friendly, while others were very unhelpful towards their guests.
The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.
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I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.
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I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!
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We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)
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Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.
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A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.
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Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.
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I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services
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