This is a decent place to stay and will leave you feeling happy overall. Initially there was a bit of a rough start here at the hotel but still a nice hotel. There is some peace and quiet here at this hotel but it is still quite close to the action with restaurants and shopping nearby. The room was clean with adequate disabled access , but it may take a while to get access to the room. The staff here are okay and mostly very helpful. They do enforce valet parking however which is a little offputting. Dinner at this hotel was really good and pleasing. There are also other food options nearby such as a restaurant that serves Italian food. There was a small outdoor patio which unfortunately overlooked the pool and other patios and that made it quite noisy. There are valet and parking services available too.
Poor service We had a very rough start to our stay in this hotel. We had booked a king room and were taken to a cramped room with no view and one double bed. When we complained, the staff said they had no rooms available that fit our confirmed reservation. They offered to give us a comparable room at a related hotel down the street, which turned out to be off the beach and much less nice than this hotel. We returned to reception to tell them the room was unacceptable and were eventually upgraded to a king room at the Outrigger Reef with a partial ocean view. Why they didn't do this first if they didn't have a regular king room I will never know, but it made us very grumpy to wait nearly two hours to get a room after a very long flight.The room was clean, but nothing special. It had a small outdoor patio, but overlooked the pool and many other patios, which made it very loud and not at all private.We would not stay here again.
[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 71]], "text": "This is a decent place to stay and will leave you feeling happy overall"}, "review": {"tkn_id": [[93, 96], [193, 198]], "idx": [[446, 471], [910, 938]], "text": "the room was unacceptable ... We would not stay here again"}}, {"summary": {"tkn_id": [[15, 27], [29, 32]], "idx": [[73, 133], [138, 156]], "text": "Initially there was a bit of a rough start here at the hotel ... still a nice hotel"}, "review": {"tkn_id": [[2, 13], [157, 164]], "idx": [[13, 64], [745, 784]], "text": "We had a very rough start to our stay in this hotel ... The room was clean, but nothing special"}}, {"summary": {"tkn_id": [[45, 52]], "idx": [[211, 248]], "text": "it is still quite close to the action"}, "review": {"tkn_id": [[71, 77]], "idx": [[341, 371]], "text": "turned out to be off the beach"}}, {"summary": {"tkn_id": [[59, 63]], "idx": [[287, 310]], "text": "The room was clean with"}, "review": {"tkn_id": [[157, 160]], "idx": [[745, 763]], "text": "The room was clean"}}, {"summary": {"tkn_id": [[81, 89]], "idx": [[389, 436]], "text": "The staff here are okay and mostly very helpful"}, "review": {"tkn_id": [[40, 47], [138, 150]], "idx": [[178, 220], [661, 719]], "text": "the staff said they had no rooms available ... made us very grumpy to wait nearly two hours to get a room"}}, {"summary": {"tkn_id": [[69, 79]], "idx": [[342, 387]], "text": "it may take a while to get access to the room"}, "review": {"tkn_id": [[138, 140], [143, 150]], "idx": [[661, 673], [684, 719]], "text": "made us very ... wait nearly two hours to get a room"}}, {"summary": {"tkn_id": [[129, 148]], "idx": [[645, 762]], "text": "There was a small outdoor patio which unfortunately overlooked the pool and other patios and that made it quite noisy"}, "review": {"tkn_id": [[166, 186]], "idx": [[786, 886]], "text": "It had a small outdoor patio, but overlooked the pool and many other patios, which made it very loud"}}]
Loved the Outrigger Reef! We stayed at the Outrigger for 4 nights on our honeymoon in October. They upgraded us to an ocean front room and brought us a bottle of champaign on our first night! This hotel is right on the beach and has 2 restuarants right on the beach in addition to a great place to eat at the pool along with the sports bar at the pool. We never had a problem getting a chair at the pool. We spent most of our days going back and forth from the ocean to the pool - there is also a little sandwich, ice cram and smoothie shop right next door that we would eat lunch at on the beach that is pretty cheap. It is on the far end of Waikiki, which we liked cause you are close to the action but also have some quiet. We will definitly stay here again when we return to Oahu.
[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 30]], "text": "This is a decent place to stay"}, "review": {"tkn_id": [[157, 162]], "idx": [[727, 760]], "text": "We will definitly stay here again"}}, {"summary": {"tkn_id": [[8, 13]], "idx": [[35, 71]], "text": "will leave you feeling happy overall"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 24]], "text": "Loved the Outrigger Reef"}}, {"summary": {"tkn_id": [[45, 52]], "idx": [[211, 248]], "text": "it is still quite close to the action"}, "review": {"tkn_id": [[145, 150]], "idx": [[673, 700]], "text": "you are close to the action"}}, {"summary": {"tkn_id": [[54, 54], [57, 57]], "idx": [[254, 265], [279, 285]], "text": "restaurants ... nearby"}, "review": {"tkn_id": [[47, 49]], "idx": [[229, 246]], "text": "has 2 restuarants"}}, {"summary": {"tkn_id": [[34, 43]], "idx": [[158, 206]], "text": "There is some peace and quiet here at this hotel"}, "review": {"tkn_id": [[152, 155]], "idx": [[705, 725]], "text": "also have some quiet"}}, {"summary": {"tkn_id": [[113, 119]], "idx": [[557, 597]], "text": "There are also other food options nearby"}, "review": {"tkn_id": [[103, 117]], "idx": [[481, 556]], "text": "there is also a little sandwich, ice cram and smoothie shop right next door"}}]
Loved the island- The Outrigger Reef was a very nice hotel. I did not however like the enforced valet parking. I was lead to believe we had to valet, but we could have parked on the upper level on our own, and still paid the $13 per day. From what I understand, it could have been worse, some hotels charged as much as $18 per day for parking. There are so many hotels, restaurants and shopping in this small area of Wikiki, that there is no parking space, so you pay dearly for having a car. Every place we went there were also tour busses that would do the same routes, but we did it at our leisure, and stayed at each site as long as we wanted. The next trip will be to another quieter less populated island. But the Island was absolutely breathtaking, expensive but breathtaking.
[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 30]], "text": "This is a decent place to stay"}, "review": {"tkn_id": [[8, 10]], "idx": [[43, 58]], "text": "very nice hotel"}}, {"summary": {"tkn_id": [[30, 32]], "idx": [[144, 156]], "text": "a nice hotel"}, "review": {"tkn_id": [[7, 10]], "idx": [[41, 58]], "text": "a very nice hotel"}}, {"summary": {"tkn_id": [[34, 43]], "idx": [[158, 206]], "text": "There is some peace and quiet here at this hotel"}, "review": {"tkn_id": [[145, 155]], "idx": [[648, 710]], "text": "The next trip will be to another quieter less populated island"}}, {"summary": {"tkn_id": [[46, 50], [54, 57]], "idx": [[214, 237], [254, 285]], "text": "is still quite close to ... restaurants and shopping nearby"}, "review": {"tkn_id": [[78, 81], [84, 90]], "idx": [[344, 361], [370, 413]], "text": "There are so many ... restaurants and shopping in this small area"}}, {"summary": {"tkn_id": [[91, 101]], "idx": [[438, 504]], "text": "They do enforce valet parking however which is a little offputting"}, "review": {"tkn_id": [[13, 20], [22, 43]], "idx": [[62, 109], [111, 204]], "text": "did not however like the enforced valet parking ... I was lead to believe we had to valet, but we could have parked on the upper level on our own"}}, {"summary": {"tkn_id": [[113, 119]], "idx": [[557, 597]], "text": "There are also other food options nearby"}, "review": {"tkn_id": [[78, 81], [84, 84], [87, 90]], "idx": [[344, 361], [370, 381], [395, 413]], "text": "There are so many ... restaurants ... in this small area"}}, {"summary": {"tkn_id": [[150, 157]], "idx": [[764, 814]], "text": "There are valet and parking services available too"}, "review": {"tkn_id": [[12, 20], [22, 30]], "idx": [[60, 109], [111, 148]], "text": "I did not however like the enforced valet parking ... I was lead to believe we had to valet"}}]
Handicap access We stayed at Outrigger Reef for 7 days in mid-May 2003 and would go back in a heart beat. I am blind/visually impaired and my sighted companion is wheelchair confined. We booked a handicapped access room and though a little small, the roll-in shower with bench was most comfortable and the room clean and airy with a balcony overlooking the pool and a partial ocen view.Breakfast each day was a delight pool side, with attentive courteous service. Ate dinner several nights in the hotel dining rooms and were very pleased. Found an Italian restaurant across the street and dined there 2 nights as a change of pace. Tour amenities in the lobby were helpful, and the bell desk helped arrange transportation to Pearl Harbor and my Korean War vessel the Mighty USS Missouri. All in all a most enjoyable trip and the Outrigger Reef staff contributed greatly.Aloha!
[{"summary": {"tkn_id": [[0, 6], [8, 12]], "idx": [[0, 30], [35, 63]], "text": "This is a decent place to stay ... will leave you feeling happy"}, "review": {"tkn_id": [[62, 68], [92, 93], [96, 104]], "idx": [[306, 340], [464, 474], [490, 537]], "text": "room clean and airy with a balcony ... Ate dinner ... in the hotel dining rooms and were very pleased"}}, {"summary": {"tkn_id": [[29, 33]], "idx": [[138, 157]], "text": "still a nice hotel."}, "review": {"tkn_id": [[155, 165]], "idx": [[798, 868]], "text": "a most enjoyable trip and the Outrigger Reef staff contributed greatly"}}, {"summary": {"tkn_id": [[49, 54], [57, 57]], "idx": [[229, 265], [279, 285]], "text": "close to the action with restaurants ... nearby"}, "review": {"tkn_id": [[106, 112]], "idx": [[539, 584]], "text": "Found an Italian restaurant across the street"}}, {"summary": {"tkn_id": [[59, 66]], "idx": [[287, 335]], "text": "The room was clean with adequate disabled access"}, "review": {"tkn_id": [[39, 43], [50, 59]], "idx": [[187, 219], [247, 297]], "text": "booked a handicapped access room ... the roll-in shower with bench was most comfortable"}}, {"summary": {"tkn_id": [[81, 89]], "idx": [[389, 436]], "text": "The staff here are okay and mostly very helpful"}, "review": {"tkn_id": [[133, 136]], "idx": [[677, 697]], "text": "the bell desk helped"}}, {"summary": {"tkn_id": [[103, 111]], "idx": [[506, 555]], "text": "Dinner at this hotel was really good and pleasing"}, "review": {"tkn_id": [[92, 93], [96, 104]], "idx": [[464, 474], [490, 537]], "text": "Ate dinner ... in the hotel dining rooms and were very pleased"}}, {"summary": {"tkn_id": [[113, 127]], "idx": [[557, 643]], "text": "There are also other food options nearby such as a restaurant that serves Italian food"}, "review": {"tkn_id": [[106, 112]], "idx": [[539, 584]], "text": "Found an Italian restaurant across the street"}}, {"summary": {"tkn_id": [[137, 139]], "idx": [[697, 716]], "text": "overlooked the pool"}, "review": {"tkn_id": [[66, 71]], "idx": [[326, 361]], "text": "with a balcony overlooking the pool"}}]
Highly recommed We started our honeymoon on Waikiki beach and even though the Outrigger reef was under some construction, their hospitality and kindness made up for it. However we did have an Ocean view room which was near the construction but we asked to move to an Ocean front and they allowed us for a minor upgrade charge. Overall, I was very happy with the Outrigger, their dining, their hospitality and especially happy with the free gifts they gave us for staying there. Everything a hotel should do when you are trying to enjoy your honeymoon.
[{"summary": {"tkn_id": [[0, 6], [8, 12]], "idx": [[0, 30], [35, 63]], "text": "This is a decent place to stay ... will leave you feeling happy"}, "review": {"tkn_id": [[63, 82]], "idx": [[336, 445]], "text": "I was very happy with the Outrigger, their dining, their hospitality and especially happy with the free gifts"}}, {"summary": {"tkn_id": [[15, 27], [30, 32]], "idx": [[73, 133], [144, 156]], "text": "Initially there was a bit of a rough start here at the hotel ... a nice hotel"}, "review": {"tkn_id": [[12, 27]], "idx": [[74, 167]], "text": "the Outrigger reef was under some construction, their hospitality and kindness made up for it"}}, {"summary": {"tkn_id": [[37, 43]], "idx": [[172, 206]], "text": "peace and quiet here at this hotel"}, "review": {"tkn_id": [[12, 18]], "idx": [[74, 120]], "text": "the Outrigger reef was under some construction"}}, {"summary": {"tkn_id": [[81, 89]], "idx": [[389, 436]], "text": "The staff here are okay and mostly very helpful"}, "review": {"tkn_id": [[63, 67], [74, 75], [90, 94]], "idx": [[336, 357], [387, 404], [478, 506]], "text": "I was very happy with ... their hospitality ... Everything a hotel should do"}}, {"summary": {"tkn_id": [[103, 111]], "idx": [[506, 555]], "text": "Dinner at this hotel was really good and pleasing"}, "review": {"tkn_id": [[65, 67], [71, 72]], "idx": [[342, 357], [373, 385]], "text": "very happy with ... their dining"}}]
demolition site six nearby buidings are being demolished to make way for new timeshare apartments which makes relaxing by the pool uncomfortable .The noise from the breakers can be heard all over the hotel,so unless you like taking your holiday in the middle of a large building site, give this hotel a miss until 2007 when the projct is due for completion.
[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 30]], "text": "This is a decent place to stay"}, "review": {"tkn_id": [[51, 64]], "idx": [[285, 356]], "text": "give this hotel a miss until 2007 when the projct is due for completion"}}, {"summary": {"tkn_id": [[34, 43]], "idx": [[158, 206]], "text": "There is some peace and quiet here at this hotel"}, "review": {"tkn_id": [[22, 33]], "idx": [[145, 205]], "text": ".The noise from the breakers can be heard all over the hotel"}}]
For all the germaphobics out there, this hotel is for you. Outrigger Reef on the beach
[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 30]], "text": "This is a decent place to stay"}, "review": {"tkn_id": [[0, 11]], "idx": [[0, 57]], "text": "For all the germaphobics out there, this hotel is for you"}}]
A Fantastic Time! Outrigger Reef Hotel
[{"summary": {"tkn_id": [[8, 12]], "idx": [[35, 63]], "text": "will leave you feeling happy"}, "review": {"tkn_id": [[0, 2]], "idx": [[0, 16]], "text": "A Fantastic Time"}}]