This is trendy, upscale Chinese restaurant that sometimes hits a home run of food, but often misses the target when it comes to service. It's in a great location, clean, comfortable, and attractive on the inside. Sometimes, items on the menu are on point and offer generous portions, but other things are overly complex or drenched in too much MSG. The prices are up, and the service is often unreliable as servers can sometimes have an attitude or completely fail at being attentive.
Food was strictly ok, I've had way better dimsum. The service was pretty bad - the waiter kept coming by to see if we were done eating starting at 9: 30pm, when the restaurant closes at 10pm. I wouldn't go back.
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I don't have a lot of good things to say about this place except that the food is decent but service is lacking. This restaurant is relatively new but will not last long if they do not change / improve things. Food is good but service needs to be improved (they are understaffed).
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We had a great time at Kwan. The food wasn't cheap, but everything was really unique and pretty good. Service and staff was nice and friendly. I'd say the dim sum is comparable to uptown restaurants. This is a good choice if you live in midtown of Toronto.
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Came here for the first time today for dim sum. I was really wanting to love it because it's so close to my place, but the service really let me down. The food came out very slowly and the servers weren't very attentive or friendly.
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Not really a fan. High rent district forces higher pricing, but the food made me feel light headed, which is often the case if there is MSG consumption. Overall, the depth & complexity of the dim sum left me wanting for dim sum from Richmond Hill instead. I won't be back.
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Hands down this is my new favorite go to for tasty and healthier Chinese. We tried 10 different dim sum items and they were all excellent and not drenched in oil. The space is quite elegant and the service was above average.
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Was feeling under the weather one day at work so I decided to get some congee for takeout. I ordered the congee with century egg and pork for $5. It definitely hit the spot and was a good portion. Would like to return and try the dim sum some day!
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As a Chinese restaurant catering to the affluent multicultural midtown clientele, this place has ALMOST nailed everything except for the service. The waiters are always in a rush, talk rudely and dictatively, make minimal eye contact and deliver (more like dump) dishes to the wrong table (especially during busy weekends) .Also be careful to check your bill before you pay.
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