Avoid this hotel at all cost! The physical infrastructure of the hotel was great i.e room etc but the customer service for ethnic minority client was far from acceptable. The staff was very unhelpful and rude each time we rang or went to the front desk to enquire about anything. The bar was closed when we tried to get stuff to drink and order food. It was very obvious the service we recieved was very different from the caucasian clients at the hotel. We were not even informed or offer the free shuttle to the airport as the others were. I highly recommend all ethnic minorities avoid this hotel.
Good for what we needed Because we are a bi-racial couple, we were hesitant to book this hotel due to a negative review re. the hotel's service to minorities. But we took a chance and were happy we did. The people at the hotel were actually very accomodating and even offered to talk to the pizza-delivery place for us when we ordered dinner by phone. (Neither of us speak Spanish too well.)The location is pretty far from Barcelona proper, so we would recommend this hotel only if you need to stay close to the airport. Also, the shuttle picked us up from the airport much later than we thought it would. We would've given a higher rating if the shuttle service to the hotel was better.
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Great Airport Hotel This hotel is a great hotel for the airport. There is a free shuttle which picks you up or drops you off from the airport which is about 5 minutes drive away.The hotel itself was modern and clean, the bed was v comfortable and the bathroom spacious. It is also convenient to get to the centre of Barcelona too from this hotel, you will need to walk 5 minutes and you will get to a train station which you can take to the centre in about 15 minutes. The trains are also quite frequent - every 15 minutes or so and also run until quite late.We didn't try the other facilities they had at the hotel like the gym or pool or jucuzzi unfortunately. I would definitely recommend this hotel.
[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 29]], "text": "Avoid this hotel at all cost!"}, "review": {"tkn_id": [[3, 11], [138, 141]], "idx": [[20, 63], [663, 691]], "text": "This hotel is a great hotel for the airport ... I would definitely recommend"}}, {"summary": {"tkn_id": [[7, 17]], "idx": [[30, 93]], "text": "The physical infrastructure of the hotel was great i.e room etc"}, "review": {"tkn_id": [[37, 53]], "idx": [[178, 268]], "text": "The hotel itself was modern and clean, the bed was v comfortable and the bathroom spacious"}}, {"summary": {"tkn_id": [[95, 100]], "idx": [[490, 521]], "text": "the free shuttle to the airport"}, "review": {"tkn_id": [[13, 17], [26, 28]], "idx": [[65, 88], [125, 141]], "text": "There is a free shuttle ... from the airport"}}]
Great hotel if you want to be near the Airport If you need to be near the Barcelona airport then this is the hotel. Upon our arrival to the airport we called for a free shuttle. It arrived within 15-20 minutes. The pickup point is outside between terminals BC and has a sign listing the hotels serviced. The hotel itself was very clean and quiet and the room was a good size. The fitness room was really small but fit our needs. We skipped breakfast and went down the street. Like another reviewer wrote, turn right outside the door and go down a couple blocks. On the right side is a good bakery with coffee too. Overall, a great deal and the service staff were excellent.
[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 28]], "text": "Avoid this hotel at all cost"}, "review": {"tkn_id": [[10, 23]], "idx": [[47, 114]], "text": "If you need to be near the Barcelona airport then this is the hotel"}}, {"summary": {"tkn_id": [[7, 17]], "idx": [[30, 93]], "text": "The physical infrastructure of the hotel was great i.e room etc"}, "review": {"tkn_id": [[72, 77], [79, 84]], "idx": [[350, 374], [376, 409]], "text": "the room was a good size ... The fitness room was really small"}}]
Good overnight, would stay again This hotel is relatively close to the airport and they do have a free shuttle in the morning that you book the day before. It is however quite far away from the shopping and sites of Barcelona. We walked the 10mins to the train station and were in the action in about 30mins. Rooms were clean, antique furniture was neat. Pool area was enclosed so very quiet and sauna was hot. We left to early to hit the breakfast. For an overnight this was great but if your in Barcelona for more than a day or so, you would probably want accomodations closer to the tourist areas.
[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 28]], "text": "Avoid this hotel at all cost"}, "review": {"tkn_id": [[0, 1], [3, 5]], "idx": [[0, 14], [16, 32]], "text": "Good overnight ... would stay again"}}, {"summary": {"tkn_id": [[7, 17]], "idx": [[30, 93]], "text": "The physical infrastructure of the hotel was great i.e room etc"}, "review": {"tkn_id": [[62, 69]], "idx": [[309, 353]], "text": "Rooms were clean, antique furniture was neat"}}, {"summary": {"tkn_id": [[95, 100]], "idx": [[490, 521]], "text": "the free shuttle to the airport"}, "review": {"tkn_id": [[10, 20]], "idx": [[58, 110]], "text": "close to the airport and they do have a free shuttle"}}, {"summary": {"tkn_id": [[106, 109], [112, 115]], "idx": [[542, 564], [583, 600]], "text": "I highly recommend all ... avoid this hotel."}, "review": {"tkn_id": [[0, 1], [3, 5]], "idx": [[0, 14], [16, 32]], "text": "Good overnight ... would stay again"}}]
Good Choice We chose this hotel as it was near to the airport with a free shuttle as we were picking up a hire car at the airport 2 days later. We used the hotel shuttle bus which arrived in a few minutes. We found this hotel excellent value for money, the rooms were of a good standard and the breakfast more than adequate. We used the train to get to the centre which was a 15mins walk from the hotel. If I had been staying more than 2 nights I would have booked a hotel in the centre to save the train journey back and forwards but the hotel itself I couldn't fault.
[{"summary": {"tkn_id": [[95, 100]], "idx": [[490, 521]], "text": "the free shuttle to the airport"}, "review": {"tkn_id": [[11, 16]], "idx": [[50, 81]], "text": "the airport with a free shuttle"}}]
Fine airport hotel It gets the job done as an airport hotel but that's about it. The free shuttle picked us up at 1am from the airport and drove us back in the morning. The location is creepy but who cares. I wouldn't stay here for any reason but convenience to the airport. If you need to call the shuttle, the hotel phone number is on the hotel shuttle pick up sign outside the airport.
[{"summary": {"tkn_id": [[88, 100]], "idx": [[455, 521]], "text": "We were not even informed or offer the free shuttle to the airport"}, "review": {"tkn_id": [[18, 23], [30, 33]], "idx": [[81, 110], [135, 152]], "text": "The free shuttle picked us up ... and drove us back"}}, {"summary": {"tkn_id": [[0, 5]], "idx": [[0, 28]], "text": "Avoid this hotel at all cost"}, "review": {"tkn_id": [[3, 11], [38, 41]], "idx": [[19, 59], [169, 191]], "text": "It gets the job done as an airport hotel ... The location is creepy"}}, {"summary": {"tkn_id": [[106, 109], [112, 114]], "idx": [[542, 564], [583, 599]], "text": "I highly recommend all ... avoid this hotel"}, "review": {"tkn_id": [[3, 11], [38, 41], [46, 58]], "idx": [[19, 59], [169, 191], [207, 273]], "text": "It gets the job done as an airport hotel ... The location is creepy ... I wouldn't stay here for any reason but convenience to the airport"}}]
Great airport hotel. We stayed at this hotel the night of Oct. 31st because we had an early morning flight the next day. Room was clean comfy; hotel staff was courteous and very helpful and, best of all, there was a complimentary shuttle to the airport.All in all, a good experience if you want to be close to the airport for an early morning flight. Would definitely stay there again.
[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 28]], "text": "Avoid this hotel at all cost"}, "review": {"tkn_id": [[52, 73]], "idx": [[253, 350]], "text": "All in all, a good experience if you want to be close to the airport for an early morning flight."}}, {"summary": {"tkn_id": [[31, 35]], "idx": [[171, 199]], "text": "The staff was very unhelpful"}, "review": {"tkn_id": [[31, 32], [35, 36]], "idx": [[149, 158], [173, 185]], "text": "staff was ... very helpful"}}, {"summary": {"tkn_id": [[31, 33], [37, 37]], "idx": [[171, 184], [204, 208]], "text": "The staff was ... rude"}, "review": {"tkn_id": [[31, 33]], "idx": [[149, 168]], "text": "staff was courteous"}}, {"summary": {"tkn_id": [[96, 100]], "idx": [[494, 521]], "text": "free shuttle to the airport"}, "review": {"tkn_id": [[43, 50]], "idx": [[204, 252]], "text": "there was a complimentary shuttle to the airport"}}]
Avoid at all costs Probably the worst 4* hotel we have had the misfortune to stay in! Restaurant was closed on Saturday night, staff on the whole not helpful and one at least very rude. The rooms were disgusting. Our complaints were completely ignored. Just don't go. You would have to be a prat to stay here!
[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 28]], "text": "Avoid this hotel at all cost"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 18]], "text": "Avoid at all costs"}}, {"summary": {"tkn_id": [[7, 17]], "idx": [[30, 93]], "text": "The physical infrastructure of the hotel was great i.e room etc"}, "review": {"tkn_id": [[39, 42]], "idx": [[186, 211]], "text": "The rooms were disgusting"}}, {"summary": {"tkn_id": [[19, 21], [26, 29]], "idx": [[98, 118], [146, 169]], "text": "the customer service ... was far from acceptable"}, "review": {"tkn_id": [[26, 37], [44, 48]], "idx": [[127, 184], [213, 251]], "text": "staff on the whole not helpful and one at least very rude ... Our complaints were completely ignored"}}, {"summary": {"tkn_id": [[31, 37]], "idx": [[171, 208]], "text": "The staff was very unhelpful and rude"}, "review": {"tkn_id": [[26, 37]], "idx": [[127, 184]], "text": "staff on the whole not helpful and one at least very rude"}}, {"summary": {"tkn_id": [[56, 60], [66, 67]], "idx": [[292, 315], [339, 349]], "text": "closed when we tried to ... order food"}, "review": {"tkn_id": [[19, 21]], "idx": [[86, 107]], "text": "Restaurant was closed"}}, {"summary": {"tkn_id": [[106, 107], [109, 109], [112, 114]], "idx": [[542, 550], [561, 564], [583, 599]], "text": "I highly ... all ... avoid this hotel"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 18]], "text": "Avoid at all costs"}}]