How can this be a 3* hotel? The whole place needs refurbishing. The carpets are threadbare, the single rooms we had were exceptionally small and the shower/toilet room too small for comfort. The lift did not work. The bed linen and towels were clean and the staff friendly and helpful.
We booked this hotel over the internet then read the reviews! My husband and i were very worried about this 1st stay in london because of all the bad reviews this hotel had got! We need not have worried on arrival we were checked in by the very helpful and polite receptionist,he informed us of all the details we needed to know, breakfast ect.Yes the bedrooms are a little small but very clean and warm, i also agree with others about the bathroom/shower very small but fine for the amount of time you would have to spend in it, We enjoyed the full english which was once again served by very polite and friendly staff, dining area was quite big, we really enjoyed our stay (2 nights) at this hotel and would def return.
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This hotel was very much in need of refurbishment. Carpets throughout were threadbare and the place did not seem clean. Our room was on the 3rd floor and as there was no lift it was a challenge.The room was tiny and we had a back of hotel room,which did not even have a view.The window was opaque and broken.When we managed to get it open the outside was disgusting and covered in pigeon droppings. The bathroom was like a cupboard and very claustrophobic.My partner is not very mobile and could not use the shower as he could not turn round in it! The curtain wraps itself round you and is in the way. The staff were offhand and not very welcoming,breakfast was ok but basic. We shold have read the reviews first!
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We found the hotel room clean but with dated mismatched furniture. The bathroom was tiny, barely room to stand under the shower, and smelt unpleasant. Coming down to breakfast on the first morning we entered the dining room only to be told to wait outside as there was no room, we waited outside for about ten minutes before finally being allowed in. Breakfast was ok except on the last day when they ran out of bacon and we were given cold watery waferthin ham instead. The carpets in the hallways were filthy - the only pleasant thing about our stay were the reception staff who although ineffectual were very friendly. This hotel was advertised as a 3 star I can't believe it meets this standard. Would not book here again.
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I always use the Royal Norfolk Hotel on brief stays to London. It is close to the arrival station Paddington am,always greeted by freindly staff. The only negative point is that in three seperate stays over three years the lift has been out of order, The twin room that my friend and I stayed in was very small with a caravan like bathroom. However for the online rate of A64 was superb as we only wanted the room as a base and to have a good nights rest which we had without any problem. The room was warm the beds comfortable. We did not have breakfast as we woke up to late. I shall definitely return.
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We arrived at the hotel on 25th October for a 2 night break. After reading the reviews we were slightly worried, however when we arrived the first thing i thought was great location. When we checked in the staff were pleasant. Our room was on the first floor, so we were lucky as the stairs were rather high. The room was small but clean and good enough for what we needed. The bathroom was very small but again, it was good enough. Breakfast was nice except for the garlic mushrooms, little odd to me. Overall, i would say the Royal Norfolk is a nice little hotel and very good value for money!
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We booked this hotel for one night and requested 2 rooms on the same floor as we had 2 children, 2 months before we arrived. The rooms were 3 floors apart, no help or assistance given when we arrived. The carpets are threadbare and dirty, the curtains the same. The en-suite was mouldy, small, dirty and no hot water. During the night our door was banged upon with people trying to get in. We ended up having all 4 of us in one room, sleeping on towels and leaving at 6am just to get out of there. DO NOT STAY HERE, awful.
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Although we've been to London many times, we never had a hotel with toilets as dirty as the Royal Norfolk hotel. Our room was nice and clean, shower was ok. But when we checked out i had to go to the toilet one last time. I was sent to the toilets at the Hotel lobby. Check for yourself how they looked when i got there! We were also told there was a full English breakfast served, but when we asked for it they made us pay for it. We were told, the English breakfast wasn't included with the room we had!
[]
We stayed in this hotel from 2 december till 7 december, and we think itAs a fair acommodation for the price we payed. The room and the bathroom are very small, but nothingAs missing! The bed is confortable and the room ir warm for the temperatures we felt in London. The hotel is near almost everything, and the London tube is across the road. The breakfast is ok too. If you want something more luxurious, the Hilton is across the street, but you wonAt pay 65A a day!
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