The place used to be good, but now they have bad customer service and not so great coffee. Customers are getting cold and burnt coffee.
Coffee is usually good, today they had to finish brewing the decaf. I waited and what did I end up with, a cup full of coffee grounds. Had to spit out most of the cup of coffee.Guess I need to bring my own filter when I visit this Starbucks. Very disappointed.
[{"summary": {"tkn_id": [[0, 5], [15, 18]], "idx": [[0, 25], [70, 89]], "text": "The place used to be good ... not so great coffee"}, "review": {"tkn_id": [[0, 3], [5, 5], [24, 29]], "idx": [[0, 22], [24, 29], [105, 133]], "text": "Coffee is usually good ... today ... a cup full of coffee grounds"}}]
I just went thru the drive thru, and the coffee was extremely cold. The guy at the window didn't seem to be coherent! I am paying $7 for a cold cup of coffee?? This isn't the first time my coffee is cold.
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This location has pretty much gone down hill through the years in terms of service. The baristas seem like they don't want to be there and who ever is stationed at the register in the morning acts like its a burden that you're ordering coffee so early. Weird.
[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 65]], "text": "The place used to be good, but now they have bad customer service"}, "review": {"tkn_id": [[0, 14]], "idx": [[0, 82]], "text": "This location has pretty much gone down hill through the years in terms of service"}}]
I come here everyday. The baristas are all very friendly and always recognize us when we walk in. The manager John is very nice. They always have our mobile orders ready when we walk in. Never had an issue here. Will continue to come back!
[{"summary": {"tkn_id": [[8, 13]], "idx": [[31, 65]], "text": "now they have bad customer service"}, "review": {"tkn_id": [[5, 14], [20, 25]], "idx": [[22, 80], [98, 127]], "text": "The baristas are all very friendly and always recognize us ... The manager John is very nice"}}]
Great place to stop by first thing in the morning. There's an Asian chick that works there who's the bomb! It's nice to have someone recognize you and start making your drink as soon as you walk through the front door! Definitely one of my favorite spots.
[{"summary": {"tkn_id": [[9, 13]], "idx": [[35, 65]], "text": "they have bad customer service"}, "review": {"tkn_id": [[24, 45]], "idx": [[107, 217]], "text": "It's nice to have someone recognize you and start making your drink as soon as you walk through the front door"}}]
Terrible service! I came in to get iced coffee.. Sat outside and came back for my refill and they said 'no.. Can't do it if you leave the store!' Wow... I love Starbucks and never had an issue like this before. Not ever coming back to this location ever!!!!
[{"summary": {"tkn_id": [[9, 13]], "idx": [[35, 65]], "text": "they have bad customer service"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 16]], "text": "Terrible service"}}]
Worst cappuccino ever. Burnt flavor and they made it twice. Way to throw $4 down the toilet. If they can't train people to do it right then don't waste your time. McDonald's coffee is better then this.
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Excellent coffee and seating areas. I like it when seating areas take up more space than stupid retail. Who's thinking of buying an espresso machine early in the morning. Let me drink my coffee and hop on the wifi. I'm here every week so, no complaints and my order is always exactly how I like it.
[{"summary": {"tkn_id": [[9, 13]], "idx": [[35, 65]], "text": "they have bad customer service"}, "review": {"tkn_id": [[51, 62]], "idx": [[239, 297]], "text": "no complaints and my order is always exactly how I like it"}}, {"summary": {"tkn_id": [[15, 18]], "idx": [[70, 89]], "text": "not so great coffee"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 16]], "text": "Excellent coffee"}}]