But there is one particularly divisive conversation happening right now, and that is the question of ‘tear’ vs. ‘tear’, and its usage in the context of shampoos for kids . When it says “no tears” or “tear-free” on the bottle, does that mean tears, as in crying because you got shampoo in your eyes, or tears, as in rips in the hair, as in breakage — and why are people up in arms about making the distinction?