Another staff member claimed they'd been "warned by some of the senior staff that Kelvin was a character and could be inappropriate, and just to go along with it". They said they'd noticed that he would "go in for a hug regardless of any apparent desire from those he was hugging", and that hugs would last between 10 and 40 seconds, and would often involve him whispering, kissing necks or massaging people's ears. "This would happen every day if he was in a good mood," they added.