With Diana becoming a major part of the national conversation again, I asked my mum why we went to Kensington Palace that day, and she couldn't really offer a neat explanation. Diana was a mother of children who were still growing up, and that probably struck a chord because she was, too. She'd got through an unhappy marriage and her life had been cut short at a tragically young age. And she was a woman – a very beautiful woman – who’d been part of British and global pop culture for 15 years: my mum travelled around Europe with her job and said you'd see Diana on all the Spanish and German magazine covers, too. She also remembers thinking that it would be interesting for my sister and me to witness the almost hysterical reaction to Diana's death, because it was so unprecedented. But 20 years later, does my mum feel the same way about her? "Oh, of course not."