Before the pre-upload issue was identified, the viral tweet prompted Rachel Zelger, star of Steven Speilberg’s West Side Story , to criticize TikTok and ask her followers to delete their accounts just as she deleted hers. “The racism we’ve been calling out about your app, [especially] recently, is extremely apparent now,” she tweeted. In response, TikTok Support’s Twitter account tweeted for the first time, telling Zegler and the rest of Twitter that it is, “aware of an issue that is impacting the hashtag view counts displayed at the upload stage,” and adding that, “Our team is investigating and working quickly to address the issue.”