Charlotte is proud of her dad, and the empire that they've built together. She describes him as an eternal optimist. Growing up, he traveled a lot for work, she says, and if money was tight, he would hide it from the kids. "That sense of excitement, and wonder, and a better day everyday shielded us from the negative, and he still does that today," she says. Even during times of crises, she relates, Jerry will sit back, move his fingers back and forth by his ears, and say, "'That’s the world’s smallest violin. No one feels sorry for you. Get over it, move on — can you believe we get to do this everyday?'"