For Matthews, working with unsupportive managers has helped them develop an idea of how they would approach a managerial position in the future. “I will listen to their concerns. I will motivate them to be the best they can be, and I will commit myself to always trying to be a better person and manager,” Matthews said. And when it comes to behavior they would avoid, Matthews was very clear: “I would never speak to someone in a way that makes them feel small or unimportant — at the end of the day, everyone is of equal value and should feel that way.”