"The massage became his grooming technique: It's how he identified victims, and how he normalized really abnormal and dangerous behavior. It was confusing, because it was weird and maybe eccentric, and no one really had a vocabulary for what to do about it. As a part of American culture, we don’t go massaging our elders and our teachers, but all of a sudden people are in the presence of a person who’s demanding obedience, who has complete authority, and who is your guru. If [Bikram is] asking for something, there's an inherent unspoken understanding that it’s okay, and that message gets verbally reinforced at training. Students are told to not question Bikram, to just trust the process and listen, and not to argue, and not to question."