Hannah, a 41-year-old City lawyer, has conducted nearly 500 visits for the Mystery Dining Company in her spare time without receiving remuneration or travel expenses. As a prestigious “platinum diner”, she is regularly hand-picked by the Mystery Dining Company to carry out their most exclusive assignments, enjoying £200 meals at Michelin-starred Mayfair restaurants and overnight stays at boutique hotels. But there’s no such thing as a free lunch, even if you work for a mystery dining company. Hannah says she typically spends two to four hours after each visit writing detailed reports on everything from the quality of the food to specific interactions with staff, whom she always needs to be able to name or “subtly” describe. Trickiest of all, she must memorize all these details while eating her meal – unable, of course, to openly write anything down.
What is one thing Hannah must do when eating at a restaurant as a mystery diner?
Commit specifics of the experience to memory Take detailed notes Keep a receipt so she can be reimbursed Order particular foods assigned by the Mystery Dining Company