Like most full-time mystery shoppers, Laura is self-employed. Her income is around £30,000 to £40,000 a year and that doesn’t include all the freebies she gets on the job. “With the perks, it’s enough to live on.” She finds it satisfying to return to a store she has previously mystery shopped and see standards have improved. “I know it must be because of my feedback or why would they pay me to give it?  Some of the retailers I shop at win awards for customer service and I think that is down to us mystery shoppers. I feel I’m not just doing a service for my company; I’m doing a service for all shoppers everywhere.”
What is Laura’s opinion of her income from being a full-time mystery shopper?
It’s sufficient, given the perks It’s sufficient, though she would prefer receiving £30,000 to £40,000 a year It’s not sufficient, as she is doing a service for all shoppers everywhere It’s higher than most of her friends’ incomes