Shoppers are usually repaid any money they spend in the stores. “I’m typically given between £5 and £20 to spend at each store, to assess the service I receive at the counter,” says mystery shopper Laura. “I’m always given a scenario, such as buying something from a specific department or a new product range, but within these limitations, I can often buy whatever I want – and keep it.”
What does Laura get between £5 and £20 for?
To see how good the service at the counter is As pay for visiting each store As a one-time bonus which allows her to by whatever she wants and keep it To cover her travel expenses