Mediation and mediation-related support; (e) Medical evacuation (MEDEVAC) and casualty evacuation (CASEVAC). 10. “Support” may be direct or indirect — that is, through implementing partners. 11. When determining whether an activity constitutes support or not in accordance with paragraphs 8 and 9 above, United Nations entities should consider the need to promote consistency in the implementation of the policy across the United Nations system according to paragraphs 18 and 20 below. 12. “Grave violations” mean, for the purposes of the present policy: (a)