Inertia, lack of action. What is the default setting if people do nothing, if they keep procrastinating, if they don't check the boxes? Very powerful. We're going to talk about what happens if people are overwhelmed and scared to make their 401 choices.
Inercia, falta de acción. ¿Qué sucede por defecto si la gente no hace nada, si continúan sin hacer nada, si no marcan las opciones?