If, at the same time, you'd gone and asked people, "What percentage of first-class mail arrives the next day?" the average answer, or the modal answer, would have been "50 to 60 percent." Now, if your perception is much worse than your reality, what on earth are you doing trying to change the reality?
Si al mismo tiempo hubieran ido a preguntar a la gente: "¿Qué porcentaje del correo de primera clase se entrega al día siguiente?", la respuesta promedio, o la moda, habría sido 50 o 60 por ciento. Entonces, si la percepción es mucho peor que la realidad, ¿por