ess, some retraining and continued use of the memory tools and checklists in the workplace. At first Freta was apprehensive but as the program progressed she was able to gradually resume some of her key functions which gave her confidence in the tools and her abilities. The Occupational Therapist, using work-focused CBT, assisted Freta in problem solving around workplace challenges with her manager and union. Adjustments to work tools and processes were implemented (physical ergonomic changes such as lifting tools and techniques, communication improvements such as ways to assertively communicate her needs and time management strategies such as using her electronic calendar to remember important tasks). The Occupational Therapist provided the team of paramedics with training on building resiliency skills to prevent PTSD. Through the program, Freta resumed her full work duties.
Note that although Freta’s story ended with her return to work many others may not be able to return to their own role and the Occupational Therapist can assist in exploring a good fit between the employee’s abilities and a new work role to provide success in other jobs that may be a better solution for the individual.