ing in people-focused industries like healthcare and education.
However, we think there’s a better (and simpler) barometer of your company’s cultural competence. How comfortable do your employees feel speaking about their culture? How comfortable would they be pointing out something that offended them or made them feel uncomfortable at work?
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At ELI, we believe that the best approach to cultural competence is to establish a welcoming workplace culture. At every level of your company, workers need to know that they’re going to be respected and listened to. We call this a civil treatment workplace.
In a civil treatment workplace, leaders demonstrate values like respect and listening (even when presented with bad news), and they need to hold the rest of their staff accountable to do the same.
And if you’d like to talk to someone on the ELI team about our award-winning process for creating these civil treatment workplaces, please contact us.