P Server id 18.104.22.168; Fri, 14 Jan 2011 01:33:19 -0800 Received: from localhost (localhost.localdomain [127.0.0.1]) by exmf016-4.msoutlookonline.net (Postfix) with ESMTP id 208A114A7B; Fri, 14 Jan 2011 01:33:20 -0800 (PST) Received: from exmf016-4.msoutlookonline.net ([127.0.0.1]) by localhost (exmf016-4.msoutlookonline.net [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id ulz2zUmNcimh; Fri, 14 Jan 2011 01:33:18 -0800 (PST) Received: from psmtp.com (exprod7mx238.postini.com [22.214.171.124]) by exmf016-4.msoutlookonline.net (Postfix) with SMTP id 27D4A14AC0; Fri, 14 Jan 2011 01:33:17 -0800 (PST) Received: from source ([126.96.36.199]) by exprod7mx238.postini.com ([188.8.131.52]) with SMTP; Fri, 14 Jan 2011 04:33:17 EST Received: by pzk28 with SMTP id 28so433969pzk.35 forWhen forwarding an email to the Citizen Lab submission address, these headers are not kept intact by default. There are two ways to preserve the headers: the first is to configure your email client to show them, then copy/paste them into the forwarded email. The other way is to include the entire email as an attachment (e.g. as an EML file attachment). Receiving emails in this format with the headers intact gives us a lot more information to work with, please do it when you can. Please see the next section for step-by-step instructions for submitting samples with full headers.
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Submitting emails from Gmail
1. View the bad email by clicking on it. If it asks to display images, do not click on the link.
2. Click on the arrow to the right of the “Reply” button at the top of the message, then select “Show original”.
This will open a new window with a text-only version of the email:
3. Save the page. In the program menu, “File - >Save As” in IE, “File- >Save Page As” in Firefox or Chrome; or, right click and select “Save Page As” in Firefox or Chrome. Choose a descriptive filename, and have it end with an .eml extension, e.g. “bademail -fakeresume.eml”.
4. Compose a new email, and attach the saved file as a regular attachment.
Submitting emails from Thunderbird
1. Compose a new email.
2. Drag the bad email from your inbox to the attachments list of the new email. It will show up as “Attached Message” in the attachment list.
If drag and drop doesn't work do the following:
3. Compose a new email, and attach the saved file as a regular attachment.
Submitting emails from Outlook
1. Compose a new email.
2. Drag the bad email from your inbox to the new email. It will show up as an attachment with an envelope icon and the subject of the bad email.