ish is a good introductory
reference for usability testing.
The Society for Technical Communication maintains a
in Usability site containing resources on
From User Interface Engineering's site, see the articles
Paper Prototype Tips by Matthew Klee, and
Paper Prototypes to Manage Risk by Carolyn Snyder.
Check out Carolyn Snyder's article
Seven Tricks that Web Users
Don't Know to find out what you may be taking for
granted about your users.
Snyder Consulting * (603) 216-2255 *
csnyder at snyderconsulting dot net