 to Your System
Other causes may be responsible for packet loss in your system, namely, obsolete hardware or network attacks. The remedial action will vary in both situations, which is why knowing the exact course of action is vital.
Upgrade or Replace Your Hardware
One of the biggest contributors to packet loss is old or defective hardware. Upgrading your modem or router might be your best bet if you’ve tried everything else and still couldn’t eliminate packet loss.
If you think your desktop network connection is the main cause of the problem, you can add a secondary network card instead of buying new hardware. This may not be possible with most laptop and tablet models, but it works perfectly well for desktop computers.
Having a dedicated IT team—if you can afford one—to keep up with VoIP hardware and servers is another alternative to minimize packet loss.
Handle Network Attacks
If you suspect a serious and ongoing packet loss due to network attacks like Denial of Service (DoS) attacks, check whether there is a specific IP address flooding traffic to your network.
DoS attacks overload your network with more requests than it can handle in an attempt to make it unusable or even crash it. This ends up making your network slower than normal, which, in turn, will make your files and websites open slowly and your VoIP calls to experience stuttering and jitter.
Once you find the IP address wreaking havoc on your system, simply block it. Eventually, your network will return to normal.
Investing in more advanced cybersecurity could block these attacks before any damage to your system. Another alternative is to switch to cloud services as it can also prevent or lessen the effects of DoS attacks.