reen message mentions a driver or library file, figure out what driver or application that file is part of and update or disable it.
- Update the system BIOS to the latest available revision.
- Uninstall any recently installed programs, and roll-back any recently installed drivers.
- Run diagnostics on the computer's memory.
This stop code means the system tried to access a nonexistent piece of memory, almost always due to:
- A driver trying to access a page of memory that is not present
- A system service (ex. virus scanner) failing in an exceptional way
- Faulty or incorrectly seated memory
- Corrupted data on the hard drive
Use the Windows Debugger to pinpoint the exact cause of these errors.
Things to check
- If the Blue Screen error mentions a driver or library file, figure out what driver or program the file is a part of and either upgrade to the latest version or uninstall the driver or program.
- If the error happens during the startup process, try booting to the Last Known Good Configuration.
- If the error started appearing after a program or driver was installed, uninstall that program or driver.
- Try running a full hard drive and memory diagnostic after reseating the memory and hard drive data cables.
This stop code indicates a driver tried to access a certain area of memory when it should not have, meaning there is a flaw in the driver itself. The goal of your troubleshooting is to find that driver and either disable or replace it. Use the Windows Debugger to troubleshoot this error.
Without the debugger, you are limited to uninstalling/updating/rolling back the driver that contains the driver file the Blue Screen mentions.
This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seen nv4_disp.sys
associated with this Blue Screen.
Things to check:
- Ensure the video drivers are updated to the latest Dell version.
- The system BIOS is fully up-to-date.
- If both the video 