I am in desperate need for a free as in beer or free as in speech Remote support software.It needs to be painless for the people I'm supporting.Here's the problem, I'm a sys admin / help-desk engineer who supports Windows and Mac end users. Our company is in the middle of changing over Remote support software from Cisco WebEx to Logmein Rescue. So at the moment we have no proper support software and have all been asked to use Join.me for the cross over period. Join.me only works on PC and Mac and I'm running opensuse 12.1, my boss is fine with me using Linux as long as it doesn't hinder my work, which it hasn't until now, as WebEx ran fine.I have been using teamviewer for the last week and its been great although now Teamviewer has blocked me because they suspect that I'm using it commercially and I should pay to do that. If teamviewer was 30 quid I'd pay but its 600 and I'm not willing to pay that for the month that I will need it.Is there any alternative for Linux, it needs to be easy for the other side; i.e. go to this website, download this, click run, what's the ID, done.I know VNC is free but you have to open up your router config find the port forward section add this port. It is not painless for the people I support. I need an alternative or I may unfortunately have to install Windows again.
Remote support software Linux to windows, like teamviewer
remote desktop