We all know the story of the personal computer as a consumer-oriented product. But I just thought that real end user solution should have appeared before that time. So a product that was probably expensive, but allowed using it as a service charging for it, for example computer-terminal for transport time-table access or game machine. On the other site, the video terminals as we know them appeared not so long ago. So if there was something like this, this could be hardware/software most likely offering no interactivity, but probably printing some information based on user actions. 
What was the first consumer-oriented hardware/software solution?
history;users
It would, as you suggest, probably be an arcade game console. A quick Wikipedia search turns up Computer Space, generally agreed upon as the first coin-operated electronic video game ever marketed (though Pong had greater success). However, there's an even earlier one: Spacewar!, not coin-operated, but one of the first popular examples of what a computer could do for the masses. That was developed in 1961-2. However, the PDP-1 on which it was programmed was by no means a consumer-oriented platform; these were marketed to big companies and universities. It wasn't until the 70s with Computer Space and Pong that a computer powerful enough to play a game like that could fit in a console, and it really wasn't until the Atari 2600 beginning in '77 that the masses could buy a computer and then buy software to plug into the computer.