Ok, so I've set up a Collaborative Inbox on Google Groups for Business. It looks good so far, but one thing I can't seem to figure out:I would like to use it for career@mycompany.com, and one of the biggest use cases would be to start a thread by writing email to a potential candidate. I tried to send email from Gmail, using send as, to an external address - this doesn't open a thread in the group. Then I sent an email to an external address CCing of BCCing career@mycompany.com - this opens a new thread, but the message comes from career@ and shows no sign of the external email, which seems obvious.Within the group, I don't seem to be able to start a new thread that initially goes to an external email.Is there a way to do this use case with Google Groups for Business / Collaborative Inbox?
Initial post to external email address in Google Groups for Business
google groups