At least few times a week I have to track down a bug that would not occur in a production\client environment. 95% of the time I can tell that its a QA configuration\environment problem just by looking at the ticket. But, many times Im asked to track down and prove that its a QA issue and not an actual bug.How common is this?If QA doesnt know when there is a legitimate bug then I think there is a big problem.I've suggested setting up the QA environment myself to avoid these problems.Who should setup the QA environment? Developers or QA?
Problems in QA Environment
testing;qa;acceptance testing;manual testing