I'm so so just nice maybe george went to search for this number maybe <mandarin>那个:na ge</mandarin> uncle told him that, I said that I would raise, so <mandarin>他去:ta qu</mandarin> search for <mandarin>那个:na ge</mandarin> order, so when <mandarin>他:ta</mandarin> when <mandarin>他:ta</mandarin> search


order ID mah, ah so from there he is able to, get the reply I think so so hard I think so strict err so he's able to straight away right tell the uncle to just


we register, ya lor, for the uncle's case lah I guess I don't know but, the funny thing is okay this one I want to ask you because the funny thing is that


they what's that, they keep asking them to cancel the senior plan, but we, asking the IT to cancel the seniors plan but we all know that, it cannot be cancelled right


so why are they still asking them to cancel and everytime <mandarin>我一直:wo yi zhi</mandarin> check lor, everytime like, there's a lot of


but they always don't reply, but somehow <mandarin>我们的:wo men de</mandarin> team the <mandarin>的人:de ren</mandarin> right they will just continue to, , request lor, this


correct


ah what you collect <mandarin>那个:na ge</mandarin> chat right, cindy <mandarin>一直在:yi zhi zai</mandarin> request because this particular customer right, is in the shop


and she was sick I and in a message she was saying another customer is already here for thirty minutes already can you all please you know do a reply do something about it like because <mandarin>他要:ta yao</mandarin> port in, port in <mandarin>不可以的:bu ke yi de</mandarin> mah because we cannot cancel also like the other time right I had I had a similar case


so initially outside I was I advised the customer that oh cannot, I say because ah because the senior plans we need to cancel senior plan then you re-register, that's what I told the customer then after a while then I was like uh <mandarin>对不可以:dui bu ke yi</mandarin> leh


so I quickly I told him I said oh sorry you cannot because right now we cannot cancel the senior plan so I so you don't even register for the the fifty GB because, if I cannot cancel I cannot even proceed so what my advice to the customer was register later


and Heng hor, ah, the name right of the err the port in


original telco was under Singtel, ya so eh I means sorry not under Singtel as in like the name was under her name


but then, but we cannot we cannot , port in under different names mah, ya so my so initially I told I say it is either you go and change you know change the ownership to under their name


if not right then you change to the ten uh ten dollars plan, so she initially she said oh okay lor <mandarin>这样子的话:zhe yang zi de hua</mandarin> then after I <mandarin>和我想想:he wo xiang xiang</mandarin> eh, no [wor] cannot, so I quickly tell I say oh sorry sorry even if you register under your own name under the ten dollars spent cannot because


I cannot cancel their err cannot cancel eh, no leh what was it ah, because she didn't register under, or I cannot cancel because the the numbers the port in numbers are there


yeah, if let's say we can cancel already, then you and do the port in


yeah, you, and refund


yeah, their <mandarin>像今天的:xiang jin tian de</mandarin> do you know I lucky I checked with Chantana right


so <mandarin>我就去问:wo jiu qu wen</mandarin> george do remember <mandarin>今天你有:jin tian ni you</mandarin> serve this customer, I'm like err this <mandarin>这:zhe</mandarin> I just described <mandarin>那个:na ge</mandarin> case lah, and then he said then he gave me a lot of different or is it the one with the PUK then I was like no no no then I was like okay never mind is okay <mandarin>不要紧:bu yao jin</mandarin> say okay is okay I will check I'll ask Chantana to help because I saw the roster right


Chantana is working tomorrow


, ya she's amazing eh <mandarin>他这个人我看到他三更半夜还在:ta zhe ge ren wo kan dao ta san geng ban ye hai zai</mandarin> text IT, ya


ya but still I mean is like, it's her own time what


, yeah


, IT I think they okay yeah I mean it's true lah I mean I guess <mandarin>他也是:ta ye shi</mandarin> frustrated I mean <mandarin>偶尔这样子:ou er zhe yang zi</mandarin> she probably wouldn't mind lor, but I guess <mandarin>很多种:hen duo zhong</mandarin> unnecessary <mandarin>的:de</mandarin> follow up is because why the system is so freaking lousy


don't you think


, another on eco


tonight


is it,


, see we need someone like him someone who actually goes down to the floor, and then


you know these people who are who are vocal or have a lot of, or things to feedback,


she's working with someone in office who's doing NMP, Misarah <mandarin>不是:bu shi</mandarin> ezerra


oh oh is it


ya lor I mean they really need to have someone to really


look into a system and see what is wrong man


, correct but then


yeah they should probably check into <mandarin>为什么:wei shen me</mandarin> what are the, most common things that happen that causes failure, so that and then <mandarin>告诉所有的:gao su suo you de</mandarin> team members so that everyone will take note of it and minimize, example <mandarin>可能可能好像那个:ke neng ke neng hao xiang na ge</mandarin> last name first name


you know things like that ya so that to be very exact and precise so that everyone will follow act accordingly


know,


yeah, and then and, and <mandarin>他们每次都:ta men mei ci dou</mandarin> claim that they always claimed that all <mandarin>我们的:wo men de</mandarin> err there's nothing wrong with the payment


then customer come back but I realize already they just need to re-insert the ah insert the SIM card into another phone, usually are for migration inside a card into another phone, and then put it back into their phone


for migrate migration


so <mandarin>我就去:wo jiu qu</mandarin> so I put the SIM card into my phone, and then and then after that I <mandarin>我就放回他的那个:wo jiu fang hui ta de na ge</mandarin> phone and it work


ah, ah, but did she try to put in another phone


put it back


then I think customer <mandarin>会:hui</mandarin> try <mandarin>那个:na ge</mandarin> but, they don't usually try to put in another device


, no lah no lah is is one of the things that we can try


that day


it has no connection, so <mandarin>我就把它放进我的:wo jiu ba ta fang jin wo de</mandarin> phone, then <mandarin>我就给他看我:wo jiu gei ta kan wo</mandarin> there's connection, ah so I was like uh <mandarin>有:you</mandarin> leh <mandarin>有:you</mandarin> connection so it's okay what can put back into his phone again, to


, and then that eventually <mandarin>他有时候有有有:ta you shi hou you you you</mandarin> connection, but when you try to load page <mandarin>的时候去:de shi hou qu</mandarin> Youtube right it doesn't load, so I try on my phone again


it also didn't load, ya so I was like eh okay something is wrong, then <mandarin>我没有去想到:wo mei you qu xiang dao</mandarin> like I never thought of it that, ah, it could be the usage


then so stupid I wouldn't then hor <mandarin>我去:wo qu</mandarin> you know I did I went to replace as faulty SIM, then is still didn't work where is still didn't work then I was like uh why ah so I ask sarah I say sarah helped me or not


I don't know what is wrong eh, so as she had a look at they ah then she went into the usage then she say, usage no oh shit <mandarin>丢脸:diu lian</mandarin>


ya I don't know


ya, correct


so I just ah I just have basic oh anyway do you know see see, uh prepaid can port into prepaid so just be careful look out for it <mandarin>我以为要:wo yi wei yao</mandarin> registered leh


if people come with the email, for prepaid, port in right, then how would I know, ah because <mandarin>我我没换过个:wo wo mei huan guo ge</mandarin> email then now then I realise oh prepaid <mandarin>不用:bu yong</mandarin> register <mandarin>的:de</mandarin> stupid


I like so stupid okay


okay <mandarin>我读我读那个东西:wo du wo du na ge dong xi</mandarin> right it says that, only until the end, top up or something like that, so he, until, until thirty days after thirty days <mandarin>你才可以:ni cai ke yi</mandarin> top up


then, ya we're to test what I read, after thirty days <mandarin>准准只有那天他们才可以:zhun zhun zhi you na tian ta men cai ke yi</mandarin> top up meh, or like who's gonna do that no right


anyway <mandarin>他们很:ta men hen</mandarin> weird <mandarin>的:de</mandarin> there there are so many things that you know they're not ready or they don't even think properly, then they launched the thing ah


like <mandarin>什么:shen me</mandarin> ah, jonathan


ya jonathan <mandarin>那个:na ge</mandarin> marketing <mandarin>的:de</mandarin> jonathan, so I ask him I said, , what if, customers right because they are seniors so they wouldn't know when the billing cycle


they wouldn't know when they're supposed to pay up, so are you going to send them alerts, oh ya hor


what you call that, certain things that they or they need to send reminders or something, so they didn't think of that, but


that's gonna be a that's going to be a very big issue lor <mandarin>等一下他们不能用啊:deng yi xia ta men bu neng yong a</mandarin> they're all going to come back and start banging tables


I thought is fourteen days, as in <mandarin>你没有:ni mei you</mandarin> renew is it


that you won't be able to call but then people can call you, ah then after that <mandarin>就不同什么就割掉:jiu bu tong shen me jiu ge diao</mandarin> or something after thirty days


I can't remember I only remember the fourteen days no incoming call or <mandarin>没有:mei you</mandarin> okay <mandarin>他:ta</mandarin> after fourteen days right <mandarin>他就:ta jiu</mandarin> no no incoming call, but <mandarin>他会:ta hui</mandarin> retain <mandarin>那个:na ge</mandarin> line but after thirty days <mandarin>他就割掉那个:ta jiu ge diao na ge</mandarin> line


yeah, ya someone someone better someone better ask them oh really someone better ask them or like whether they have come up with the alert and or not for seniors ah who are paying cash


so what about those people who are paying cash how, at least experienced <mandarin>到一两天:dao yi liang tian</mandarin> hor the


they did not pay on time


yeah


ya ya ya, correct


sorry I can't do it then he say how about <mandarin>两个月:liang ge yue</mandarin> then I cannot I cannot do that


ya but if I mean if not then you have to keep queuing every month <mandarin>他们机器是麻烦:ta men ji qi shi ma fan</mandarin> leh because at least if it's AXS right a lot of them assume a lot of them assume that they can pay by AXS


when <mandarin>他们来的时候:ta men lai de shi hou</mandarin> when they sign up right then they say ah ah then I say oh then you have to come here to pay then say !huh! <mandarin>不是:bu shi</mandarin> AXS ah <mandarin>讲:jiang</mandarin> cannot lah you cannot pay AXS


so I think three other, locations are, two #ang mo kio#


I can't remember where ya ya ya ya I think Yishun


some of this China sales <mandarin>的的的:de de de</mandarin>


no lah those are not channel sales those are those are not you you didn't see the shops ah those shops are the #ah beng# #ah beng# shops


I'm not the not the proper or Starhub store


what do you mean, I don't have much problem with seniors like activation


, grey out lor <mandarin>每次看他们在:mei ci kan ta men zai</mandarin> IT group chat they will post right, but I don't get the issue so far mine all went through okay for the senior activation they are fine, but for seniors right the problems that they have are things like


ah there are some lah ah okay the one I Kena the other time was like this was that okay they sign up, then I say cannot leh then you know you have to re-register then he like [orh] okay lor then he went out, so the wife I think jolie was talking to the wife so then the wife was like okay so


the wife was at all okay lor then they they will just keep, so the wife went out to chase after the uncle right, and then they came back digest process


yeah, I don't know but then, if let's say it's the same as <mandarin>我以前的:wo yi qian de</mandarin> right


so I don't even know there's no nobody, [orh]


because you must activate it what, I don't know V V I think V I don't know exactly what but I don't know nobody say anything


I don't know


I I only know that okay so what anti-virus software or something like that okay that's it would <mandarin>我就我就没有管了:wo jiu wo jiu mei you guan le</mandarin> because, I won't Kena mah until [orh] <mandarin>就要:jiu yao</mandarin> OC but then nobody talk about it as well mah


ya lor then is like oh everybody just assumed then <mandarin>好像以前我在那个:hao xiang yi qian wo zai na ge</mandarin> right if you subscribe


, quote or something to key in one, yeah, but then <mandarin>这个:zhe ge</mandarin> ah <mandarin>这个也是:zhe ge ye shi</mandarin> like no no sound no shadow don't even know what it is


no I didn't manage to queue


yeah, full timer <mandarin>那天我:na tian wo</mandarin> sarah and err Nadira


yes, for <mandarin>那个:na ge</mandarin> settings lah like when customer <mandarin>有:you</mandarin> issues with <mandarin>那个:na ge</mandarin> settings, ah so they went out to help


they don't you you do know that hor example <mandarin>好像:hao xiang</mandarin> customer <mandarin>来:lai</mandarin> right


the customer <mandarin>来:lai</mandarin> right who , who don't, ah example <mandarin>他们:ta men</mandarin> they don't even specifically check in details hor, so seniors I think <mandarin>他们:ta men</mandarin> they know what to do lah but then <mandarin>他也不会去:ta ye bu hui qu</mandarin> check


they lived until <mandarin>到了里面:dao le li mian</mandarin> then then they they settle, ah then <mandarin>才给我们才给我们去:cai gei wo men cai gei wo men qu</mandarin> settle them we spend a lot of time like this and that lor


work permit come right they don't even ask them or do you have the documents checked outside first before, they come in, so again you waste time waiting for them to


to search for their documents because why they don't have the documents


eh


ah key <mandarin>好像:hao xiang</mandarin> err


example IT ya and then she will help me ask a bit here and there then <mandarin>如果我有好像:ru guo wo you hao xiang</mandarin> customers who ask a lot of questions right but


ya so whatever that is very simple I know that they can do one I ask them to go and look for that even <mandarin>好像有时候那些:hao xiang you shi hou nei xie</mandarin> dual SIM <mandarin>的这些好像:de zhe xie hao xiang</mandarin> like, dual SIM man manager


yeah <mandarin>我是讲:wo shi jiang</mandarin> [orh] look for the black colour t-shirt , because


ya so they everyone just crowd so near <mandarin>我也是看我在那边了:wo ye shi kan wo zai na bian le</mandarin> oh yo they are crowding so near


ah


customer service officer <mandarin>去叫一个:qu jiao yi ge</mandarin> social distancing officer <mandarin>上来:shang lai</mandarin> , I don't know to understand from jolly what happen


so stupid, and, no ya, and now I think <mandarin>那个时候好像是要放已经他们已经:na ge shi hou hao xiang shi yao fang yi jing ta men yi jing</mandarin> cut queue so the most the funniest thing was like <mandarin>他那个:ta na ge</mandarin> officer was talking to jolly right


they were all gathering very closely right beside <mandarin>那个:na ge</mandarin> SDA, then <mandarin>我在那边我跟:wo zai na bian wo gen</mandarin> sarah <mandarin>讲:jiang</mandarin> leh


ya and then there are times that example let's say there are times if for example there are certain things that unique <mandarin>可能要:ke neng yao</mandarin> explain, outsource <mandarin>的人:de ren</mandarin> do <mandarin>的话:de hua</mandarin> then you you probably need to go out and tell them first in case <mandarin>他们:ta men</mandarin> confuse


just to inform them [orh] <mandarin>这个:zhe ge</mandarin> case <mandarin>是将子将子:shi jiang zhi jiang zhi</mandarin> so you please help the, the seniors, not often not often not often, ABI, I cannot remember what happened exactly but then then george was telling me say but <mandarin>还是跟他们讲一声比较好:hai shi gen ta men jiang yi sheng bi jiao hao</mandarin> our okay lor so I just went out to tell that person like all this this customer later you do but I cannot remember exactly what happened


yeah


half an hour break excuse me you think <mandarin>我要去:wo yao qu</mandarin> check <mandarin>那个:na ge</mandarin> queue mah was straight


and then <mandarin>我的:wo de</mandarin> food court is the other ways not this way what, so <mandarin>根本我我根本没有去:gen ben wo wo gen ben mei you qu</mandarin> check how long the queue is, the crowd go up


yes okay you want if you want to exit right then <mandarin>你要去:ni yao qu</mandarin> ground floor, like remember <mandarin>我跟你讲了个有个:wo gen ni jiang le ge you ge</mandarin> exit <mandarin>我找到一个:wo zhao dao yi ge</mandarin> exit at the MRT, that goes to B two


, yes, yes then you turn right again, yes, the one that goes up right


so, it there's only a very small hole there, that you may miss, uh that goes down to B two, ah and then <mandarin>走那边:zou na bian</mandarin> not then <mandarin>你走进去:ni zou jin qu</mandarin> order then <mandarin>你只要去:ni zhi yao qu</mandarin> scan the QR code


no cannot, so that way is only if you want to enter, because <mandarin>我吃完东西:wo chi wan dong xi</mandarin> the right so I thought oh okay <mandarin>可能我可以从那边进:ke neng wo ke yi cong na bian jin</mandarin> so I went


through <mandarin>我上那个:wo shang na ge</mandarin> escalator right then <mandarin>我就走去那个:wo jiu zou qu na ge</mandarin> you know that there is a connecting point right, from ya from three one three you go up the escalator then you go to the MRT station <mandarin>他有个:ta you ge</mandarin> connecting


point to gateway


you know from three one three <mandarin>你上那个:ni shang na ge</mandarin> escalator <mandarin>走去:zou qu</mandarin> MRT station right, ya


then someone wanted <mandarin>我一下去:wo yi xia qu</mandarin> hor <mandarin>我已:wo yi</mandarin> reached basement two someone asked me, ah excuse me how to, can I how to get out of the building <mandarin>我就看:wo jiu kan</mandarin> at first I pointed to the escalator that I came down from, then I realise eh


there's only a down escalator,


but <mandarin>你要:ni yao</mandarin> exit <mandarin>的话:de hua</mandarin> on you don't waste your time to, to <mandarin>下去:xia qu</mandarin> basement two, because ah <mandarin>那便是:na bian shi</mandarin> nearest to the MRT station but


all along <mandarin>都可以通的:dou ke yi tong de</mandarin> it's uh


no, no leh because I think I oh


no or maybe okay maybe because, as in <mandarin>他们中心有有:ta men zhong xin you you</mandarin> gate <mandarin>的:de</mandarin> meh, okay I think I was there for one day only during the


CB, so ya and then I did not go over to three one three <mandarin>我去:wo qu</mandarin> centrepoint, ya I went to centrepoint because <mandarin>我有:wo you</mandarin> remember <mandarin>那么一次有句:na me yi ci you ju</mandarin> centrepoint because I usually don't go centrepoint


so we went to check centrepoint


ya <mandarin>以前你懂那个:yi qian ni dong na ge</mandarin> escalator coming up and down [orh]


ya can can come in cannot go out, yeah during normal times right


but, now because they lock up the place they block up the entire place B one <mandarin>现在绝对不会:xian zai jue dui bu hui</mandarin> because


ya it's like directly in front of <mandarin>那个:na ge</mandarin> escalator hor like <mandarin>你就是还有很多还有很多:ni jiu shi hai you hen duo hai you hen duo</mandarin> barricades <mandarin>那个:na ge</mandarin> pole ah queue pole


full day, until ya, I think like I like I told to told you right I think by


, but <mandarin>他们的:ta men de</mandarin> cash <mandarin>没有很多我觉得还:mei you hen duo wo jue de hai</mandarin> okay [orh]


ya but <mandarin>如果:ru guo</mandarin> actually <mandarin>要么有时间的话:yao me you shi jian de hua</mandarin> they could have done a, half day <mandarin>就是:jiu shi</mandarin> half day tally <mandarin>掉所有的东西:diao suo you de dong xi</mandarin> right, you half day tally <mandarin>掉所有东西:diao suo you dong xi</mandarin> that you put that thing aside so at night right if there's any discrepancy


sarah <mandarin>很好笑:hen hao xiao</mandarin> sarah


ah senior planned <mandarin>我们不是:wo men bu shi</mandarin> retain <mandarin>那个:na ge</mandarin> slip then <mandarin>跟:gen</mandarin> entered <mandarin>在那个:zai na ge</mandarin> Google sheet


ah so she found discrepancy as in cash tallies, but then the entry doesn't tally <mandarin>就是就是:jiu shi jiu shi</mandarin> somewhere <mandarin>可能有人:ke neng you ren</mandarin> cash, credit card


or credit card entered a turn cash or something, ah <mandarin>所以就是有一个是:suo yi jiu shi you yi ge shi</mandarin> excess <mandarin>的:de</mandarin> I think <mandarin>是:shi</mandarin> cash <mandarin>有:you</mandarin> cash slips <mandarin>有:you</mandarin> excess


if that's the case you all shouldn't be telling


and then she was like !huh!, had is lesser than


eh no if your physical slip, is less than needed entry, because you need to have


extra physical slip <mandarin>你才找得到那个:ni cai zhao de dao na ge</mandarin> transaction that is wrong


that's why, that's why that's why <mandarin>我没去理他们:wo mei qu li ta men</mandarin> I'm like okay they can't <mandarin>我就去做其他的:wo jiu qu zuo qi ta de</mandarin> I can help <mandarin>东西来去:dong xi lai qu</mandarin> top up SIM card lah or whatever that I can help <mandarin>我就去做:wo jiu qu zuo</mandarin> lor


so until <mandarin>她她:ta ta</mandarin> until her pass <mandarin>给我那个:gei wo na ge</mandarin> slip <mandarin>的时候:de shi hou</mandarin> can you explain to me, then <mandarin>他:ta</mandarin> explained the <mandarin>时候太久我才讲:shi hou tai jiu wo cai jiang</mandarin> no


, I think I think there were people who complain


I think, I I can't remember but someone told me that they had they had one queue, that was, , only four fifty GB


then another two for <mandarin>那个:na ge</mandarin> seniors, and then the seniors complain


for the fifty GB, but fifty GB usually quite straightforward what


, never mind lah <mandarin>反正我觉得还是一样:fan zheng wo jue de hai shi yi yang</mandarin> lah because just queue lor


I mean there are those people get prioity actually those people be faster lor for <mandarin>那个:na ge</mandarin> fifty GB <mandarin>的:de</mandarin> but then the queue <mandarin>那个那些老人家会觉得:na ge nei xie lao ren jia hui jue de</mandarin> like not fair, so everyone just queue lor is is still ultimately going to be the same


no to <mandarin>什么:shen me</mandarin> form ah ya ya ya


[orh]


but <mandarin>我觉得他们真的好他们可以聚焦那个:wo jue de ta men zhen de hao ta men ke yi ju jiao na ge</mandarin> outsource people, for ask them for <mandarin>那个像:na ge xiang</mandarin> work permit <mandarin>这些的:zhe xie de</mandarin> ask them to, ask them to do all of this


a proof of address


oh <mandarin>是:shi</mandarin> meh


ya but then okay you see ah <mandarin>还是可以的我觉得还是可以的:hai shi ke yi de wo jue de hai shi ke yi de</mandarin> because if you go down the queue and ask <mandarin>一个一个到底来这里:yi ge yi ge dao di lai zhe li</mandarin> for what purpose right, so then <mandarin>这个人:zhe ge ren</mandarin> can still, be the one who talks to work permit holders <mandarin>或者:huo zhe</mandarin> employment pass holders


ya so, right


fifty GB <mandarin>的问他们有没有:de wen ta men you mei you</mandarin> phone bill


they can just <mandarin>一进来就直接入:yi jin lai jiu zhi jie ru</mandarin> they have everything already


yeah, you know


ya ya I did I did that because you know why I told you right, I ask <mandarin>的那个:de na ge</mandarin> work permit the right removed face mask right is a different person


I need you to log in, so, ah or whatever lah <mandarin>所以他真的搞了半天咧他终于来的话:suo yi ta zhen de gao le ban tian lie ta zhong yu lai de hua</mandarin> is it ah


digibank <mandarin>他讲:ta jiang</mandarin> yes yes <mandarin>真的是:zhen de shi</mandarin> digibank leh, then then <mandarin>我就讲:wo jiu jiang</mandarin> okay good, then <mandarin>我就讲:wo jiu jiang</mandarin> okay check everything our <mandarin>讲:jiang</mandarin> you move your face mask, eh, actually <mandarin>我有点怀疑:wo you dian huai yi</mandarin> lah because they all look quite the same right


then <mandarin>我就:wo jiu</mandarin> eh, then, I cannot give you I cannot give you like your friend is this your friends card you cannot use his card <mandarin>他就:ta jiu</mandarin> !huh!


uncovered the then


oh my god serious


because I think this, ya there was this customer who looks like a


ya I think was the sarah


okay <mandarin>我不懂你懂不懂:wo bu dong ni dong bu dong</mandarin> sarah when <mandarin>他刚刚:ta gang gang</mandarin> joined <mandarin>的时候:de shi hou</mandarin> she has a reputation for being very blunt, then <mandarin>他的照片有头发他就问他:ta de zhao pian you tou fa ta jiu wen ta</mandarin> this is you


she directly eh how <mandarin>真的是直接问:zhen de shi zhi jie wen</mandarin> customer in a in a like <mandarin>一个:yi ge</mandarin> this is you, ya customer <mandarin>就看起来:jiu kan qi lai</mandarin> yes I remember <mandarin>的那个:de na ge</mandarin> it was at #toa payoh# <mandarin>我就那边偷笑:wo jiu na bian tou xiao</mandarin> oh no


yeah


then


ha


I think so yeah, ah something like that ah maybe jimmy <mandarin>问他:wen ta</mandarin> like or like eh <mandarin>没有结婚:mei you jie hun</mandarin> or whatever I don't know ah <mandarin>我真的不记得:wo zhen de bu ji de</mandarin> you need to go and ask her


but <mandarin>这个真的是:zhe ge zhen de shi</mandarin> when she first joined <mandarin>真的他只头几天而已头几天他们就很多人:zhen de ta zhi tou ji tian er yi tou ji tian ta men jiu hen duo ren</mandarin> complain about <mandarin>这个人:zhe ge ren</mandarin> this so I had


yeah yeah, oh


did sarah told you


I don't know I think she complain or something about wine about something to joey, then jolene <mandarin>就不懂讲什么东西你懂:jiu bu dong jiang shen me dong xi ni dong</mandarin> jolene <mandarin>讲话的:jiang hua de</mandarin> lor


and then sarah <mandarin>就生气:jiu sheng qi</mandarin> , err but


, , !aiya! <mandarin>他们无聊的啦他们:ta men wu liao de la ta men</mandarin> after that right after that <mandarin>他们有:ta men you</mandarin> argument is because <mandarin>在:zai</mandarin> OC


someone wants to go for break


sarah <mandarin>就讲他就讲说为什么一定要:jiu jiang ta jiu jiang shuo wei shen me yi ding yao</mandarin> ah arrange one time they want to go just go lor, if not <mandarin>的话:de hua</mandarin> then


not enough people sarah <mandarin>讲:jiang</mandarin> no


ya I think <mandarin>是:shi</mandarin> jolene <mandarin>讲的:jiang de</mandarin> then I was like !haiyo! <mandarin>有你们两个:you ni men liang ge</mandarin> , yeah


or maybe you don't have time to anymore


yea, okay <mandarin>我去:wo qu</mandarin> submit, okay, one two three, okay


is on ah, okay anyway just now <mandarin>刚才你是有开那个:gang cai ni shi you kai na ge</mandarin> a speaker ah


, oh okay, okay anyway


!huh!, (mmhmm)


I, giordano <mandarin>讲说叫我会去做:jiang shuo jiao wo hui qu zuo</mandarin> OC


, I have, I have the other job but no actually tomorrow ah ya tomorrow I'm off so err <mandarin>他是跟我讲说他那边需要人:ta shi gen wo jiang shuo ta na bian xu yao ren</mandarin> then


I think GB is on MC then err ivan may also take MC may ah, may take MC, so karen <mandarin>是跟我讲说:shi gen wo jiang shuo</mandarin> err at first karen <mandarin>是跟:shi gen</mandarin> Chantana <mandarin>讲说可以的话就叫:jiang shuo ke yi de hua jiu jiao</mandarin> Chantana <mandarin>也可以顺便问一下看有哪一个:ye ke yi shun bian wen yi xia kan you na yi ge</mandarin> part timer <mandarin>可以做:ke yi zuo</mandarin> then <mandarin>我就我就讲:wo jiu wo jiu jiang</mandarin> okay lor whatever lor I mean I already told her that I can be on standby lah so I say that err for you at OC because <mandarin>早上是晚上:zao shang shi wan shang</mandarin> reuben then you know right Pabi and reuben last minute


don't know you know they they will MIA or MC or what, ya so,


yeah


, okay, yeah, but you will see their schedule right for this week ah Pabi <mandarin>是做每天:shi zuo mei tian</mandarin> leh err I think is what's the timing for OC I think is morning ten


ten to eight right, I forgot what time already full full shift, full shift every single day


(mmhmm), yeah, so I was thinking err I mean same as what Chantana is thinking lah I don't know whether he would come or not so I told her say that if tomorrow <mandarin>你真的是很少:ni zhen de shi hen shao</mandarin> err part timer than <mandarin>我:wo</mandarin> I can be on standby lor


then <mandarin>他就讲:ta jiu jiang</mandarin> okay, ya but, but she already message me actually just now


oh yeah although although Pabi and reuben haven't message to say they are they are they will be them they will go MIA or MC but yeah but I say okay


I think the Chantana and alice and these two part timer that's all, then there will be additional staff lor


that made it, but tomorrow is only two part timer and two full timer


[orh], ,


it uh so Chantana was saying !aiya! might as well I just don't need to standby I just go lah that at least they got five right, yeah


, about the that was when err when did you last go to OC is it the time that they having meeting, past tuesday, the last oh


[orh], [orh], it, oh I see okay I didn't I didn't see the schedule so


, , [orh]


(uh huh), [orh] switched out to O, oh okay okay, so terry supposed to be at OC lah


then the <mandarin>不是本来在:bu shi ben lai zai</mandarin> Bishan <mandarin>的:de</mandarin> meh, ah, (uh huh), [orh]


(uh huh), [orh] okay okay,


I, I, (uh huh)


okay if but <mandarin>了他没有讲:le ta mei you jiang</mandarin> so <mandarin>那个:na ge</mandarin> queue <mandarin>多长:duo zhang</mandarin> like complain about the queue, and so on


oh I see, , !huh!, I, oh hi


I see, , you have been following up with the castle for very long is it


oh, , , okay


(mmhmm),


eh, oh okay, yeah


know, yeah, , so he told told him the answer


, current current current solution is still we registering


asking who, okay, yes correct


, , yeah, to, ya but actually I


I also do that you know why because joann <mandarin>他他:ta ta</mandarin> or that there are few times <mandarin>了他有放那个:le ta you fang na ge</mandarin> message <mandarin>讲:jiang</mandarin> we are also collating the the termination request on their side there that is why I think the reason <mandarin>我们一直:wo men yi zhi</mandarin> submit <mandarin>了我们一直:le wo men yi zhi</mandarin> or message <mandarin>他们跟他们讲:ta men gen ta men jiang</mandarin> so please or terminate the senior pan probably is to expect them to err include into their only lah but on our side I do not know whether <mandarin>我们的:wo men de</mandarin> part timer full timer <mandarin>有没有:you mei you</mandarin> include to say a senior termination <mandarin>在我们的自己的:zai wo men de zi ji de</mandarin> list because I will do that uh both side lor


the uh


, or also they want, they want they want to change to senior to fifty GB


, (mmhmm), oh I see


okay, , ,


cancel the, uh yeah there cannot cancel,


, C


uh yeah it because it's in novels mah,


, but uh but since it cannot be cancel but <mandarin>你有没有跟他讲:ni you mei you gen ta jiang</mandarin> so okay <mandarin>我我:wo wo</mandarin> put in termination list that means it will be future and refund so you do a refund also


oh okay so ask her, ,


yeah although although it although she do that but she also does complain she she also do complained about all this like taking all my personal time to email lah to go and search for the details go and post IT chat all this so I mean even though she does all the things necessary but she also complained of hitting that <mandarin>不可以:bu ke yi</mandarin> lor company <mandarin>哪里可以这样子利用我们的:na li ke yi zhe yang zi li yong wo men de</mandarin> personal time to do all these things


ya her company is not really taking care of them


, ya, I actually, but you know you you know daryl right


the that time the sarah post one, so daryl daryl I think if not wrong uh daryl is trying to come up with some plans for us yeah but I do not know exactly <mandarin>是怎样的:shi zen yang de</mandarin> plan lah <mandarin>因为我是我是有看到:yin wei wo shi wo shi you kan dao</mandarin> sarah <mandarin>一直在:yi zhi zai</mandarin> forward <mandarin>我们那些关于那个:wo men nei xie guan yu na ge</mandarin> porting lah it's not only porting is actually basically all the IT issues and the things that we are facing then <mandarin>他去问:ta qu wen</mandarin> sarah err what do you think that we can improve or what other current situations that we are facing err at the store that means like customer come in with what kind of issue so sarah list a bunch to daryl and I think daryl is trying to do something about that lah but I don't know what I don't know exactly what lah ya lor so then some more uh daryl invited diana to have dinner tonight tonight as in uh no tonight yesterday night


yesterday night after work after <mandarin>他的:ta de</mandarin> work I think err <mandarin>那时候已经偶像我记得:na shi hou yi jing ou xiang wo ji de</mandarin> clara <mandarin>有跟我跟我们讲过说好像他有跟:you gen wo gen wo men jiang guo shuo hao xiang ta you gen</mandarin> diana <mandarin>谈过一次了您这是:tan guo yi ci le nin zhe shi</mandarin> maybe <mandarin>是第二次:shi di er ci</mandarin> but I do not know what exactly is the conversation between them lah but I assume should be the same as what daryl has been talking to sarah is all it is all about the current issues


MNP ya ezerra ezerra, ezerra Misarah two <mandarin>两两个在:liang liang ge zai</mandarin> office <mandarin>里面有:li mian you</mandarin> sylvester err <mandarin>他可以他们可以进去:ta ke yi ta men ke yi jin qu</mandarin> universe


ya ya ya, ,


okay, ya but I think if not wrong daryl cannot really do much about the system lah he did ask us for our view and you know our or whatever feedbacks and all that but <mandarin>我是觉得:wo shi jue de</mandarin> uh <mandarin>他应该是没有办法把这个:ta ying gai shi mei you ban fa ba zhe ge</mandarin> system <mandarin>换掉还是真的是去:huan diao hai shi zhen de shi qu</mandarin> fix the system he can only propose certain process or like for example like the NMP right so Misarah and ezerra is able to log into universe and at any point of time if they're around we are able to ask them for the status for the N and P status right so


yeah


, yeah, sales have,


, , yeah, but I was I was thinking that uh because sarah <mandarin>他也是有问我:ta ye shi you wen wo</mandarin> lah so what are my you know or feedbacks or what are the issues that I think I can also add into her list so that he she can send to daryl so I told her that are basically in the system right everything is in progress migration in progress and in progress topped out in progress termination in progress you just take all these ah can already in this is basically basically it lah then building also in progress payment also in progress so everything in progress


(uh huh), really, , as in so you tried in your phone then after that you put into their phone


then you work,


, , but I don't think it at it I don't think it is true for all the all the migration SIM card issues or is is maybe just nice <mandarin>刚好你就是碰到一个可以这样子做的:gang hao ni jiu shi peng dao yi ge ke yi zhe yang zi zuo de</mandarin> but <mandarin>之前:zhi qian</mandarin> right I'm like I think at office you know right the karen issue one after migrated the karen the SIM card lor ah the <mandarin>他的:ta de</mandarin> after migration then <mandarin>他的:ta de</mandarin> SIM card <mandarin>可以用:ke yi yong</mandarin> then <mandarin>每次放进去电话里面它就会一直:mei ci fang jin qu dian hua li mian ta jiu hui yi zhi</mandarin> show no network or no ah or no SIM card found or something like that


that I'm not too sure I don't think she got mention before but hard uh, , yeah


correct, , yeah


small portion of those migrated SIM card issues that can work after putting it into another phone but I feel that there are also many others SIM card that cannot work after migration is due to other issues which even you put into another phone also cannot work I mean this <mandarin>这个是:zhe ge shi</mandarin> based on needed experience <mandarin>如果可以的话:ru guo ke yi de hua</mandarin> then I mean okay lor well we can just do that for every single migration SIM card issue but I don't know


ya is one of the thing lah I mean but I don't think that all all the same card are having exactly the same issues are it should be a variety of issues for the SIM cards ah


, , okay


oh I yeah yeah I think you mentioned before , oh yeah yeah, !huh!


!huh!, (uh huh), I


I think you mentioned before


full timer, so <mandarin>你是做:ni shi zuo</mandarin> activation, ya ya ya I know, but, but like you say prepaid can port into prepaid correct but


but is there any requirements, for prepaid


(mmhmm), (mmhmm)


, , you know, actually <mandarin>不用:bu yong</mandarin> yeah, because the because the website doesn't even have anything


but, but now but now there is a new issues with prepaid which is <mandarin>就是他们不可以:jiu shi ta men bu ke yi</mandarin> top up, you know right


, as in, utilized, [orh], what


so, yeah, because, , you know


then I think if not wrong I was looking at the IT group chat then I saw I think was Chantana post or don't know who's post saying that prepaid <mandarin>那个:na ge</mandarin> link <mandarin>好像有问题:hao xiang you wen ti</mandarin> then basically <mandarin>那些有:nei xie you</mandarin> prepaid <mandarin>的人他们进去那个:de ren ta men jin qu na ge</mandarin> link <mandarin>他们根本都不能:ta men gen ben dou bu neng</mandarin> top up I don't know what happen lah so basically they are there was like or someone complaining about this thing but now I do know I do not know whether is it still working or not lah so it is like basically you try to sell fifty GB senior plan then both like system issue and then now you've got prepaid to back you up but yet your prepaid got problem also


!huh!,


jonathan, oh okay


, yeah, , ya hor


, , , yeah, yeah


and so, yeah, yeah, did did you read uh anything about twenty one days grace period


fourteen days ah okay I, I think so as in you never pay right correct


, yeah so I, [orh], after thirty days fourteen days grace period mah then after fourteen days of course it will terminate what


oh okay


yeah, yeah, ,


ya so <mandarin>好像那些:hao xiang nei xie</mandarin> seniors <mandarin>很多:hen duo</mandarin> I already face so many seniors <mandarin>都问我一样的问题讲我可以给你们二三十块先:dou wen wo yi yang de wen ti jiang wo ke yi gei ni men er san shi kuai xian</mandarin> mah because it's very because it's very cheap five dollars right so <mandarin>他讲说我给你一个二十块啦然后你:ta jiang shuo wo gei ni yi ge er shi kuai la ran hou ni</mandarin> just <mandarin>扣后面四个月有酱哦等我们有这个:kou hou mian si ge yue you jiang o deng wo men you zhe ge</mandarin> system <mandarin>时候我再来跟你们讲:shi hou wo zai lai gen ni men jiang</mandarin> so whether <mandarin>可不可以这样子做了暂时性我们还没有:ke bu ke yi zhe yang zi zuo le zan shi xing wo men hai mei you</mandarin> so <mandarin>下个月的:xia ge yue de</mandarin> audio oh oh oh okay then some of them also asked a <mandarin>你们有没有那个:ni men you mei you na ge</mandarin> AXS machine <mandarin>可以换钱:ke yi huan qian</mandarin> because so many seniors only know how to use AXS to pay their bills right so or going to err where is it the Singpost to ah pay the bill so I mean we we are not doing all these things to simplify our processes for the public so you are what expecting to launch all this and then not knowing all this err


ah, [orh] , I,


yeah, it's a good idea actually but well, you know, yeah so that their life won't be disrupted what, then


, yeah, correct


, , , , now including the #ang mo kio# and where ah err you now


#ang mo kio#, two #ang mo kio#, and then Yishun ah somewhere I forgot, ah but, well I don't know what happened whoever suggested the this places <mandarin>应该是住在附近的:ying gai shi zhu zai fu jin de</mandarin>


yeah, so, , ,


china, what channel, I know I've been I've been working in the #ah beng# shop last time so I know


, , yeah but nice need the last time you are at OC a majority issues is what


the majority of the I mean the customers were coming in most of the issues the common issues are what, (uh huh)


, , yes, okay


, oh they sign up the VAS ah


, , , uh I know okay but <mandarin>因为:yin wei</mandarin> VAS <mandarin>是:shi</mandarin> monthly and actually frankly speaking I do not know what is the next step four VAS


do you even know, a launch


correct, oh, , ya so if


ya so if I were to say that oh <mandarin>你:ni</mandarin> sign up <mandarin>这个:zhe ge</mandarin> VAS then <mandarin>你就要下载这个:ni jiu yao xia zai zhe ge</mandarin> app <mandarin>可是这个:ke shi zhe ge</mandarin> app <mandarin>是什么:shi shen me</mandarin> is it fit is it the same name as inside play store


what, ya it's vibe virus, yeah, so virus what empty while security software you don't know what


then the marketing a briefing that also did not mention right they also did not like explicitly say how to process after they have chosen VAS and all that no right


err, uh but <mandarin>你有读过吗那时候你不是有读过:ni you du guo ma na shi hou ni bu shi you du guo</mandarin> senior <mandarin>底下那个:di xia na ge</mandarin> decked <mandarin>里面有很多东西:li mian you hen duo dong xi</mandarin> a model


I'm okay, is okay, yeah, yeah, , yeah


, ya basically everybody just tell the senior oh don't need lah this one no need you just download play store go and google or whatever or what lah antivirus software download that one can already


!huh!, , yeah


to activate it lah, ya alright ya <mandarin>知道我是想说如果明天我去:zhi dao wo shi xiang shuo ru guo ming tian wo qu</mandarin> OC you that day you do activation only or you also manage queue what


so activation for the,


ya but the, so, okay, then full timer full timer <mandarin>是谁啊那天:shi shei a na tian</mandarin> sarah, so did sarah and Nadira go out


[orh] so there's, , , okay so they


, !huh! ourselves <mandarin>会:hui</mandarin> meh, oh okay okay


yeah yeah, us,


, , yeah


I know that's why I was thinking if full timer is outside by right the full timer because someone there are two so one of them should go through the line and then you don't want buy one asked are you coming to collect or for senior or what what what so that you know they can pull out people from the queue right like if it's like very minor issue or issues that actually you don't need to queue then they just pull them out what then after that settle then so that the queue will be shorter so then one person will settle with the explaining of the APN settings or whatsoever lah


ya then you said you have three part timer or more right that day, oh okay okay I see, okay


(mmhmm)


, , oh okay I mean that's one good idea lah at least ya


, , okay


ah, crowding,


, then, (uh huh)


for what, !huh! , and then the the SDA people didn't see the situation outside our door like eh how come <mandarin>你们全部:ni men quan bu</mandarin> crowd <mandarin>在一起没有讲:zai yi qi mei you jiang</mandarin> meh


[orh],


, is in, , then


, , oh so you have to move in and out of the store often also


oh not often okay special case lah,


okay, okay so but the that day when you work may I know the queue is it like still super long or not


or, they <mandarin>没有走出去你没有:mei you zou chu qu ni mei you</mandarin> break meh, so you're half an hour inside the store, oh okay !huh!


ya ya ya so they're eh, the food court we still have to go to down a ground floor and then go up again correct, as in you if you want to go to food court at the where ah three one three


then , , (mmhmm), okay that one lah you have to explain to me okay because when you come out of the MRT you turn right turn right you see the what ah seven eleven


yeah, turn right again you will see one slope that goes up one slope that goes down correct, okay so, , okay


(uh huh), oh no wonder, I,


I cannot exit to MRT from there, [orh], [orh]


you mean the three one three to the OC correct okay, (uh huh)


gate okay I've , a connecting point, from the gateway, (uh huh)


(uh huh), okay,


(uh huh), yeah oh


yeah <mandarin>我知道去:wo zhi dao qu</mandarin> ground floor lah,


eh <mandarin>里面可以走通可以通了哈我都不知道:li mian ke yi zou tong ke yi tong le ha wo dou bu zhi dao</mandarin> leh, eh lift maybe okay the the last time I work was during CB


so did CB that time everybody just poke <mandarin>就带着我走外面:jiu dai zhe wo zou wai mian</mandarin> lor <mandarin>就算讲说你要你要走外面因为那个:jiu suan jiang shuo ni yao ni yao zou wai mian yin wei na ge</mandarin> between uh three one three and OC that that so call uh the indoor gate is closed


is close then I have to walk out so everybody just walk up hard they say that I just walk here then you know walk out of the building then U turn back to three one three


the CBA


, , oh, okay, but anyway now face three so I feel that everywhere is should be open lah the connection between all these are different buildings should open


you know, ,


, okay I shall see how tomorrow it's what will you <mandarin>迷路系到楼下就:mi lu xi dao lou xia jiu</mandarin> eh then <mandarin>我在哪里:wo zai na li</mandarin> ah Weixin <mandarin>有跟我讲过一次他讲你到这个电梯下去就可以带:you gen wo jiang guo yi ci ta jiang ni dao zhe ge dian ti xia qu jiu ke yi dai</mandarin> MRT <mandarin>就:jiu</mandarin> !huh! then <mandarin>我打了那好的了我这边在下面:wo da le na hao de le wo zhe bian zai xia mian</mandarin> round <mandarin>了签的话我就问就:le qian de hua wo jiu wen jiu</mandarin> OCBC bank <mandarin>奖请问我要去:jiang qing wen wo yao qu</mandarin> MRT <mandarin>这样:zhe yang</mandarin> two then <mandarin>他就那这边:ta jiu na zhe bian</mandarin> lor then <mandarin>最近就可以了:zui jin jiu ke yi le</mandarin> then <mandarin>我走权威:wo zou quan wei</mandarin> blog <mandarin>嘞有点:lei you dian</mandarin> her then <mandarin>为什么没跟跟我讲这边可以进:wei shen me mei gen gen wo jiang zhe bian ke yi jin</mandarin> MRT <mandarin>有都不明白:you dou bu ming bai</mandarin> I think is it is the same door that you mention if not wrong


, yeah,


!huh!, okay, yeah,


(mmhmm), oh okay, like I shall head your advice for tomorrow but <mandarin>你你那天做是:ni ni na tian zuo shi</mandarin> full day <mandarin>还是:hai shi</mandarin> half a day


then until eight, [orh]


[orh]


, , [orh], but ya


, , yeah, correct


, a reconciliation slip ah is that err, !huh! you mean senior plan, [orh]


err err, (uh huh)


where they, ,


!huh!, (uh huh), okay


is, ,


, , , , yeah


[orh], (uh huh), ,


, I see, I thought they have been doing for quite long what


, , that, yeah


, , , then <mandarin>那天:na tian</mandarin> <mandarin>三个:san ge</mandarin> part timers activation right <mandarin>你们有没有分成不同的:ni men you mei you fen cheng bu tong de</mandarin> queue


okay, about


(mmhmm), (mmhmm), okay


oh okay, yeah and it's also what only one queue right then we are making two queue for senior by right by right we are actually trying to expedite this they was set the cases for seniors or the orders for seniors so I mean it's like that lah the thing is that because our system is already a lot of issues then we take more longer time for the seniors having two person doing the job right it's basically it's as if like one person is doing one order like that


and is using the same amount of time, so so I feel that yeah <mandarin>你跟他们:ni gen ta men</mandarin> explain <mandarin>也是没有用:ye shi mei you yong</mandarin> to them is still not a priority queue because they still have to queue anyway


, , the Nadira and sarah passed out the, forms like to the outsource staff


the seniors form


, , yeah


ya but as a again as what sarah said lah but I do not know whether is it true but I think Chantana now also said the same thing the staff right except for one person the others they always change if not wrong


ya so that one person is always there will try to kind of like brief the other staff


nuclear, , ya lor, yeah


, , ya lor so


err I think is the same person that sarah and Chantana has been saying, and also, ,


, yeah


, yeah, , yeah, true


ah really ah


, oh okay


, , yeah,


, [orh]


, , oh my god, ah,


, eh, ,


yeah, !huh!, [orh], I


I tell you one


(uh huh) okay but actually it's him, , sarah


(uh huh), yes, oh, [orh],


I, , yeah yeah, I


[orh], so bad ah a lot of times a lot of times I think in the beginning when I was still like when we are still or what are issuing the excel one then I work with sarah sarah also like keep


(uh huh), yeah


, , , is it because they talked about marriage and all that like err <mandarin>孩子啊这些:hai zi a zhe xie</mandarin> lah


, it's, [orh]


eh but but sarah supposedly I heard had a fight or something with jolene right


but now they're they're okay right, I mean they are I mean they seems okay, no I think was santana told me


but I can't, (uh huh),


yeah, , [orh]


I think now I think now they are okay because I'm ah if not wrong I'm in the group chat, that <mandarin>有他们两个在:you ta men liang ge zai</mandarin> ah ya <mandarin>有有他们两个在里面:you you ta men liang ge zai li mian</mandarin> mah I mean since they are both in the same group chat I assume should be like they are okay already


, , , [orh]


as in you are there lah, [orh], [orh],


but I think !aiya! sarah <mandarin>现在可能稍微比较好一点:xian zai ke neng shao wei bi jiao hao yi dian</mandarin> [bah], , but, , you know


maybe yeah, !wah! <mandarin>又两点的:you liang dian de</mandarin> okay what we recorded more than one hour okay, let's pause together we pause together ah


okay three two one


K plugging back


[orh], !wah! bro now is nine o'clock already know


!wah! okay K lor, okay brother okay just a quick update ah err don't want to take too much of your time on this okay basically the eh sorry bro you want to ask me what again ah about the the mask thing the glove


ya the fella, okay okay, ah okay the the the #ang moh# guy right, hor the #ang moh# right okay err that guy paul lah paul hor paul he's a irish lah so quickly what happened is that he sounded very serious so we had the three hour times three nights ah of err zoom calls


K !wah! <mandarin>真的:zhen de</mandarin> Xiong ah three nights you know three nights ya so very long yes very long so he he sounded very keen lah very interested !wah! you know the way he talk ah as if okay he on already know, so joanne actually gave him a lot of things okay so cut long story short lah at the end of it at the end of it ah he said oh let me get back to the buyer !wah! really !wah! Buay Tahan leh really <mandarin>受不了真的:shou bu liao zhen de</mandarin> !wah! <mandarin>讲这么久突然间跟我讲:jiang zhe me jiu tu ran jian gen wo jiang</mandarin> eh !wah! brother err no he say what ah eh err I get back to you lah I get back to you let me talk to the buyer first !wah! like that you know


!wah! cannot take it so he because we thought ah he ready already, then end of it ah he like not ready you know not ready then he also okay nevermind so we talk to the the buyer middleman ah he said nevermind he's okay err ryan it's okay don't worry let me handle him


hor let me handle him he say that err he he won't be able to find a a a a a good err source as joanne one, so okay lor !wah! that was three weeks ago I think if not wrong lah more than two weeks already so yesterday I asked the fellow eh how ah !wah! you know what he say or not he say eh I think he he's not able to get the get the go ahead ah from the buyer


so so I feedback to joanne already lah I think she also very disappointed, !wah! spend so much effort then he like that ah, ya lor ya ya ya


correct so I'm very thankful correct but it's not that lah it's but but thankfully joanne is still very supportive lah she also understand that this type of thing happen, you know but also you know a bit <mandarin>不好意思啦:bu hao yi si la</mandarin> err I I I told her in in you know in mandarin I say <mandarin>不好意思真的不好意思:bu hao yi si zhen de bu hao yi si</mandarin> !wah! <mandarin>打扰你这么久啊:da rao ni zhe me jiu a</mandarin> you know <mandarin>花花话你这么多时间啊做这种东西:hua hua hua ni zhe me duo shi jian a zuo zhe zhong dong xi</mandarin> err also hor <mandarin>老兄不好意思啊老兄真的:lao xiong bu hao yi si a lao xiong zhen de</mandarin> <mandarin>我我我知道她是你的朋友:wo wo wo zhi dao ta shi ni de peng you</mandarin> but !aiya! really I feel very bad also lah


, you know,


, , oh sure sure


okay yup yup , eh so bro how is your


I think I will still focus on these lah but because I also talk to a lot of people they say !wah! it's challenging you know but I think ah like I mentioned to you before right hor <mandarin>我们这个这个做一次成功的话:wo men zhe ge zhe ge zuo yi ci cheng gong de hua</mandarin> hor !wah! I tell you bro the income can be very good so it's a gamble lah it's a gamble the only thing that I waste is my time lor


you know I will try lah like maybe few more months ah,


, well,


ya I think I think I learn to be smarter now already lah I think at first ah I just tell myself !wah! I just do hundred percent this thing then after a while I find that eh #buay sai# lah but it's okay because I told myself after three months four months ah let's say no result right so I have to do something lor so as you know I'm also doing that the courses thing like you lah so not so bad lah so at the same time I can earn some income


you know ah hor <mandarin>小钱啦小钱不错啦有:xiao qian la xiao qian bu cuo la you</mandarin> eleven bucks an hour not too bad lah right ya so so so I also want to update you I don't know whether you heard of this not the SGUS I told you about right


you know remember this afternoon ah that one is very similar to what we're doing now leh attending the the courses ah, okay but err <mandarin>有一点不同的是:you yi dian bu tong de shi</mandarin> hor the the what you call that ah the the what ah the okay it's not just at any course like like this okay basically I think the government ah hor just want to pay one person ah specifically okay in one area of expertise


err example ah they have identified I think several industry ah which is quite err it's a post COVID kind of err what do you call this that means this industry will be the next wave lah, like the future kind of thing you know example AI lah cyber security lah things like that so there's a long list actually quite long you know the list of things they think ah is the future so they will offer whoever apply right or and is err and is accepted ah six to twelve months ah okay six months nine months twelve months of of what you call the err err study okay for for this period then they pay you you know to study let's say for example cyber security K so during these six months to twelve months they will pay you thousand two you know per month


ya so then at the end of it you got new skill lor, that you can apply for job in that area so in short it's like that ya, !aiya! <mandarin>老板你不需要啦你赚大钱:lao ban ni bu xu yao la ni zhuan da qian</mandarin> Liao <mandarin>跟你讲这个你觉得:gen ni jiang zhe ge ni jue de</mandarin> !walao! <mandarin>这种东西不要浪费我时间啦:zhe zhong dong xi bu yao lang fei wo shi jian la</mandarin>


no leh recently got two got two approach me one is michael I don't know whether you know michael or not the other one is doctor koh, ah


what Lebroit ah


[orh] okay, (mmhmm) okay


oh okay awesome,


ah okay


yes yes


this guy is cambodian ah is he cambodian [orh] singaporean okay okay


I think , for now no lah I, maybe you tell me more bro, maybe you find time ah you brief me more lah then because uh


I think at the moment I'm still looking lah because nothing much came on about leh ya so still looking lah bro still looking yor nothing solid yet I've been looking lah but err a few of them is emma lambs


oh okay okay


yup


ya yup yup


!wah! <mandarin>全部全部全部拿完了:quan bu quan bu quan bu na wan le</mandarin> leh


then you can tell already you know me or not ah just want to get over the eight hours then <mandarin>快点滚啦:kuai dian gun la</mandarin> <mandarin>越快越好:yue kuai yue hao</mandarin> eh very funny you know the moment they say bye bye !wah! leave very very fast one can tell one lah during the the no assessment during the breakout right


breakout ah eh funny one lah breakout some people ah just don't talk one leh I don't ever encounter before then everybody silent, they just wait for the ten minutes to pass breakout room ah wait for ten minutes to pass go back room talk talk


correct


<mandarin>讲好听的是:jiang hao ting de shi</mandarin> give people a change <mandarin>讲坏的是:jiang huai de shi</mandarin> Bo Chup but actually I of the guilty also lah, ya


[orh] okay


, , oh okay oh that's good that's good


, eh <mandarin>老兄:lao xiong</mandarin> eh <mandarin>老兄想问你啊:lao xiong xiang wen ni a</mandarin> <mandarin>关于这个:guan yu zhe ge</mandarin> cambodia hor I err I yesterday err <mandarin>在在在那个那个什么那个做:zai zai zai na ge na ge shen me na ge zuo</mandarin> gloves <mandarin>的货我有:de huo wo you</mandarin> <mandarin>不是我只是昨天:bu shi wo zhi shi zuo tian</mandarin> lah <mandarin>好像几有几次:hao xiang ji you ji ci</mandarin> Liao <mandarin>有有几个顾客问我:you you ji ge gu ke wen wo</mandarin> err eh <mandarin>那个:na ge</mandarin> cambodia hor


err cause I share with them lah what I do also you know something similar to since and me all this thing lah so then they say eh you want to do something in err cambodia you know like example ah one one person wants to ask me can I can you connect me to someone doing that those what ah something to do with mining you know don't know like metals or something like that


like iron ore or I can't remember what he say already like copper or don't know things like that one, ah he's look he is a trader from india, okay so he say he he he has connections to the <mandarin>那个印尼的政府:na ge yin ni de zheng fu</mandarin> lah


so so you asked me <mandarin>也有没有这个这个这个这种:ye you mei you zhe ge zhe ge zhe ge zhe zhong</mandarin> #kang tao#, so so I don't know I say let me check it out lah so bro this type of thing have or not ah connections, to meet those I don't recall what's the term you call it ah


minerals or minerals I think precious not precious ah but metals ah basically, iron copper or don't know what you know things like that


, oh, (mmhmm)


okay I see


oh okay


okay


okay, Pengti he he he's government right he's government right so is there


okay do you think ah what you think we we K do they need mask and glove or not, can we sell them


no way we can sell them


ah manufacture on their own three M masks eh bro, oh not not those easy to make one I'm talking about things like three M masks, three M masks cambodia not making what


no lah, they eh bro you might want to check leh three M masks for sure they need one, you know why because that's that is the only mask ah that doctors can use to get close to COVID patients leh


no no other masks can, is suitable, ya, oh you shared already ah, oh


, oh, okay not even through this what <P2>doctor soo boon</P2> what <P1>soo ban tong</P1> right


, okay okay


!wah!


ya the three thousand dollar thing right


ya eh bro I heard china worse you know, china ah they say want to travel to china ah I don't know is it china or other countries also, they said you have to buy a insurance ah that covers COVID leh, because if let's say you go there and there's no insurance right you Kena COVID ah


you have to pay don't know !wah! a lot money you know I heard it was like, damn a lot lah you have to pay for everything the hospitalization doctor, quarantine facility whatever is I think comes up to don't know few tens of thousands of dollars, ya


oh same ah, , okay okay !wah! so


ya ya, ,


, ya


, , , yup yup, ya


thirteen ah, thirteen ah ya, ya, confirm bro immediate recession !walao!


, ya eh bro you know what or not I think ah I think we all as you know a group of close friends right, I was thinking I I I just a suggestion I think we should maybe let's say you got any Lobang ah


I'll share see how can we if if possible ah work together, you know if if if there's any possibility lah work together let's say you want find one good lobang eh come let's join forces hor and do something, ya


, , , yup yup, yup


ya true


, , , ya, agree agree ah,


, , of course of course ya


ya, that what ah the, !wah! suddenly can't remember the name


that that networking so lurking ah that company that bring people IPO one, <mandarin>什么公司:shen me gong si</mandarin> ah, clarke PI PI PI, ah, ya the the the the person you talking to what is his name again ah suddenly I forgot


[orh] <mandarin>没有联系:mei you lian xi</mandarin> lah oh


[orh] <mandarin>这样:zhe yang</mandarin> lah, , , okay


, , ya ya


ya true true true,


, , okay okay ya I almost forgot about that lah <mandarin>上次那个他跟我讲过我想加入的:shang ci na ge ta gen wo jiang guo wo xiang jia ru de</mandarin> then after that forget already


<mandarin>我忘记:wo wang ji</mandarin> leh, don't know, that time


I think have lah but because I was too busy with the glove ah !wah! until I, suddenly just remember you know when I talk to you eh I'm supposed to join !wah! then


haven't haven't !wah! no time leh bro really no time, because daily time ah taking courses then doing the mask glove ah !wah! damn #bo eng# already know, some do halfway got to do breakout room !walao! eh


but I think good actually my my objective ah is to learn because they got this free so call free lah you know, you know they say !wah! <mandarin>你你加入他给你免费的那个:ni ni jia ru ta gei ni mian fei de na ge</mandarin> courses lah hor <mandarin>教你怎样去:jiao ni zen yang qu</mandarin> IPO lah ya these type of thing lah so


you know <mandarin>两百多块:liang bai duo kuai</mandarin> okay lah not even USD is eh is it USD ah, can't remember already sing right sing right not bad what, because I ever attended such a course ah I paid for it you know bro, I ever paid for a


how many days ah <mandarin>好像两三天:hao xiang liang san tian</mandarin> ah, not much to pay you know that time was I think ah, don't know four five K leh, but that time <mandarin>我有那个:wo you na ge</mandarin> PIC grant lah <mandarin>所以还:suo yi huan</mandarin> okay


ya, I think was after PIC I only pay two thousand dollars , good knowledge lah good knowledge but then now only two hundred ah !wah! Shiok eh, , it's worth it lah, because it teaches you you show you in another way of err how to say ah


exiting a business ah that a lot of people don't know over leh, you know me or not because a lot of us think okay work work work work like Siao right !wah! you know Pia <mandarin>拼啊拼命拼命赚钱啊每天做辛怎样:pin a pin ming pin ming zhuan qian a mei tian zuo xin zen yang</mandarin> how to say ya like like working very hard to earn money right, then one day hopefully earn a lot of money that's it


okay but this strategy ah did show eh, to use other people's money to invest your company, so that you as a boss, because you lease mah right lease already right then you you become the richest guy in the company right


you know so it's a very smart way, but not so straightforward lah then you must know how to do it you know so that's why people like them ah teaches us how to do, so that's why I find !wah! <mandarin>两百块:liang bai kuai</mandarin> eh okay lah <mandarin>这个花:zhe ge hua</mandarin> lah is like !wah! just to know all these things ah is is is okay lah it's not two thousand dollars


but ya lah, maybe tomorrow I will total gram this, ya, ya lah, learn new things


, initially I don't stay at home, I love it eh bro ya serious serious I not peeping you believe me he say how can you Tahan I say eh I love it eh bro you think I I I like to PR PR like in china like that no lah actually I'm a I'm a a introvert leh bro


ya this is my heaven man !wah! stay at home Shiok you know , oh, okay


, oh I saw your facebook facebook post, ah, okay


ya,


, <mandarin>当然当然当然:dang ran dang ran dang ran</mandarin> ya


ya I agree lah agree


, okay okay,


, , , ah


oh okay, , okay


ya lah ya lah


ya lah true lah true, !wah!, bro bro bro good to hear that you have plans,


ah ,


!wah! ya lor, ya good


no bro it's not the what you know it's I'm what I'm I'm concerned about ah is other people leh, example ah I went out I think there was two weeks ago I went to have coffee at this #ya kun#, then knew #ya kun# very small very tight one right even though they have one seat


empty you know that kind of thing right you know social distancing ah, but then you see people ah, you see people, people like , without the mask you know, because by right you are supposed to to let's say err


what you call that you you, you talk, sorry you you talk you can no sorry sorry when you finish drinking you supposed to put on the mask, something like this, that means you are not eating whenever you supposed to put mask but nobody does that


then the workplace so many people ah even though is social distancing but I feel !walao!, if once someone got COVID ah that's it already, seriously, ya, and that's how how hong-kong korea and all those other country got the second wave


because people think it's okay, then they start to relax !aiya! nothing nothing happen leh you know then you see the news ah one day five person Kena four person Kena okay lah okay lah you know, but, you won't know know the fellow next to you is the one who get it, seriously correct or not


so for me I feel if everybody still adhere to the circuit breaker kind of a mentality ah whereby really very careful, !wah! <mandarin>那些:nei xie</mandarin> crowd ah


!wah! <mandarin>好像没有:hao xiang mei you</mandarin> COVID <mandarin>这样的:zhe yang de</mandarin> leh, really, seriously it's like !walao! where's the social distancing I say !aiya! no no way, you know ya is that's why there's second wave, because everybody think !aiya! okay one lah you know


ya, so as much as possible I try not to go out, ya


, !wah!


, ah !wah! , ha golf leh, really ah where, where


!wah!, I thought people will never go out for lifetime already lah, ya I know man, ya lor then suddenly they freedom ah !walao!


oh good lah,


true lah true I mean I agree let's say you can just go out and you might Kena that kind of thing but what I'm saying is that we try we should all try our best ah to reduce ah, contact as much as possible, you know what I mean ah I'm not I'm not I mean I I I I have nothing against I'm not saying that you all should ah still like circuit breaker of course that's the best lah frankly speaking I feel that it's too soon


but then of course the economy cannot take it lah let's say you look we we put a current economy aside lah, cause the thing is that you this thing is not just, me you know let's say I Kena my family will Kena, right I go visit my parents they will Kena


you know so for me it's a lot of things to think about, ya correct lor, like I say it not so much of myself you know, [orh], turn <mandarin>那个:na ge</mandarin> vaccine ah


ah <mandarin>不懂:bu dong</mandarin> leh I also don't know lah they the the they all say <mandarin>这个这个:zhe ge zhe ge</mandarin> russia


they want just to fight the US lah, then then he say who dare to take this type of vaccine, there's no you know there's no clinical trials lah basically, so risky leh ya risky, risky I I think I rather trust the western pharmaceutical companies


ya lah ya, but you heard singapore singapore ah they cannot you want you know, have you have you read, !wah!, they testing, err it it was in news I think yesterday ah


don't know what name is this company they were they were is a JV between the singapore company and the some, some #ang moh#, company what's the name ah I also can't remember already they are doing human trial you know


human trial leh ah now now, doing human trial I was very surprised eh !wah! singapore not bad leh human trial already know, I also don't know why I I read it in google news or don't know what news ya


you know go now singapore vaccine I think have sure come out one, not bad leh not bad ya human trial already know, so hopefully, ya lah


, oh, andy what ah


don't think I know him, , ,


, eh is he the same guy I met ah you want to invite him to china that guy is it, is it ah


invite him where ah, I think you asked me to do the the the invitation, for them is there's a two guys right two guys


ya, okay, okay, oh doing amazon ah, eh bro <mandarin>为什么你为什么你不要算:wei shen me ni wei shen me ni bu yao suan</mandarin> amazon


oh, not your cup of tea also lah


alright, , yup yup,


okay okay


you is he for real one ah is he really a guru that he can help people right to make money using amazon


why ah, what's the , creative


I see


okay bro, err okay <mandarin>老兄:lao xiong</mandarin> I ask you ah , is because actually I have a very I would say pretty strong interest in doing online online E-commerce ah, right so last time I don't know I don't know whether I share with you before I think that was before I went to china right


I I ever do Q ten before you know, you know Q ten, uh that was early days lah, so I ever went to china ah on sourcing trips ah, ya so I always have this interest in E-commerce but


problem ah !wah! I tell you brother, the gurus, the gurus I come across ah, you know what I do or not they'll tell you, eh you pay this amount usually few thousand dollars one


well I teach you how to be you know, in the top top sales in whatever lah lazada lah Q ten or whatever it is right, then I notice ah these people ah, or can be just E-commerce your own website, then I notice these people


they only issue certain level eh to certain stage right that you knew that eh something is missing one eh, then if you want to go further ah to really get the the <mandarin>秘籍:mi ji</mandarin> right, then they tell you eh <mandarin>老兄你要买这个:lao xiong ni yao mai zhe ge</mandarin> upsell course


always the same trick one then it's like you're you're you're stuck already you know you're like halfway there already right then it's like you know should I drop it or pay another two thousand dollars you know so a lot of gurus are like that


ah but honestly bro almost anyone like that one ya that's why I'm asking your friend is he like that because I want to learn from someone but I don't want to spend money ah !wah! like throw money then cannot work throw money here then cannot work then waste money waste time even before I start earning money ah I I spend don't know how much on the courses already


you know that's the sad thing,


okay ah


, okay okay, can lah can lah, okay, ah bro now you ah, , okay lah bro I err


okay okay keep keep us keep you actually each other updated lah any you know any Lobang whatever lah, hor


, okay I think ya lah see how it goes lor hor so , okay lah brother I think hor let's call it a night ya can can okay good night good night okay bye bye bye bye


okay, K brother ryan, go ahead, ya ya <mandarin>听得到听得到:ting de dao ting de dao</mandarin> ya


ya, ya, err so, I have a heavy lunch so I didn't err wanted to eat dinner ya so just maybe took some fruits take some fruit later on


ya lor, [orh], ya, ah, ya <mandarin>我:wo</mandarin> okay lah I'm okay


sure sure sure will do, ya I was thinking what was the update err during our last err conversation ah


you know with err ya, ya ya ya


, that's very long that's very long long conversation


[orh] okay okay


, don't sound sincere ah, (mmhmm)


, , okay


(mmhmm)


I see I see, ya ya of course of course I see all all the time he spend you know you you do some


fact finding, ya it's definitely not easy, these are million dollars deal it's not very cheap hor


okay okay okay, ya ya


okay I I I think you you are done your best lah you know ryan not to worry I think I kind of expected these sort of things err you know <mandarin>你有就有啦没有就没有:ni you jiu you lahmei you jiu mei you</mandarin> <mandarin>所以这种生意:suo yi zhe zhong sheng yi</mandarin> this type of business is err


is is is is not it's again I say err, these are are not small amount you know it's a big amount, so anyway err but I appreciate your effort you have made it and err we will still move on lah we have to look into other alternative lah


you know this err this this situation right now this pandemic, things are tough, ya okay, so so in a way in a way so what what you gonna busy and err since err these things don't seems uh very possible so what other directions you are looking at


of course of course


of course this of of course I I I I mean this is whatever every people think you know one deal of course you can really relax you know see the amount of return


but again I say this is err you must have certain of, I would say err err probably dealing the with the right people ya or maybe you have to be, direct to the to the buyer not not to the <mandarin>中介人:zhong jie ren</mandarin> lah you know so so if <mandarin>中介人:zhong jie ren</mandarin> is always all all these are


it's it's it's it's a it's like you are trying lor whether have have don't have, it's you know you can't be helped ya ya you know so anyway so but but I'm I'm saying that so in spite all these things you have done and so what are the the next thing you are moving on I know you are taking up a lot of courses you know ya so what other things that you are you intend to do also


I see


okay okay okay ya ya of course lah


, , err err what is that


, ya ya


ya ya


I see I see, [orh] ya maybe maybe I ya need to find out more from you <mandarin>因为我还没有知道这个这么好的:yin wei wo hai mei you zhi dao zhe ge zhe me hao de</mandarin> Lobang ya


no no no no so err for me right I I I definitely you know time to time this period


you know I have to find other alternative lah you know so so of course there couple of people approach me, err be it I know there's there's a lot of businesses outside, err people ya <mandarin>他们要有的要赚快钱:ta men yao you de yao zhuan kuai qian</mandarin> you know like like like get you to see whether you can join the forex


or maybe you bring people you know you you did you join any forex err ryan, got two ha, ya [orh] [orh] <mandarin>是:shi</mandarin> [orh], so anyway I I I get into into just put a small lah put a small amount


but I I didn't didn't really introduced people because <mandarin>我知道这个东西有时会:wo zhi dao zhe ge dong xi you shi hui</mandarin> <mandarin>会泡沫:hui pao mo</mandarin> lah you know, so so so the thing is but but I can see this the the internally err I look at it is it seems like they doing the right thing


but okay so I'll labrnic labrnic ya, labrnic err L A B R N I C ya ya, ya <mandarin>这个这个是:zhe ge zhe ge shi</mandarin> err malaysia <mandarin>的:de</mandarin> lah Penang


is is err it's about friends lah in a way so another thing is err of course potentially looking at long term


ya of course I I believe uh you know I think same thing ryan as we look at short term we also look at long term so long term right now


ya so but I'm not I'm not as a property agent lah but rather than doing business development, err it's in a way to help overseas investors that they they want to invest uh property in singapore


then I will I will help them you know see what their needs lah, you know be it they they they want to invest property or eventually they want to set up a company they want to have their kids to come here to study


and err and see what other things lah, but of of course all these have to be due diligence lah ya the KYC, you have to KYC, or we have to ensure err it is a proper it is legal hor <mandarin>不是来这里洗黑钱还是什么:bu shi lai zhe li xi hei qian hai shi shen me</mandarin> hor <mandarin>很重要这一点:hen zhong yao zhe yi dian</mandarin> so this is a long term ah but beside that err current right now err because this company err the boss err the founder I have introduced him to cambodia


since two zero one six, he joined me err doing the doing charity work, ya I think you know err of that I'm doing charity in in in in cambodia so right now ah he he had invested four projects


in cambodia, so it's ongoing, no no he's a singaporean <mandarin>没有他是:mei you ta shi</mandarin> singaporean so so right now he wanted someone to ensure to help take care his projects lah, ya and he he want some singaporean that that familiar so so first thing he thought of me lah you know


we have to look into what a long term plan eventually because err, K the four projects thing that he has eventually err it will exit so so of course we have to look into what other projects and then we we have to get a lot of investors


so they have err they have a portal they have a apps ya so to put in all the high net worth people to join free of charge, err so so this part of err very exciting also that the getting all the high net worth people to to join the apps itself so <mandarin>这是:zhe shi</mandarin> long term plan lah you know <mandarin>看来但是:kan lai dan shi</mandarin> <mandarin>但是我知道我们现在:dan shi wo zhi dao wo men xian zai</mandarin> hor ah now important is that we have to also look into our needs ah right now our daily needs our you know making our and end meets also you know so these are I believe our more realistic you know err things that we are have to think of solutions lah <mandarin>我我不知道:wo wo bu zhi dao</mandarin> I don't know whether you you have any any any plan of that ya


I will I will I will nah I I I'm nah I'm am thinking about


[orh] okay <mandarin>比较多啦什么:bi jiao duo la shen me</mandarin> market <mandarin>的:de</mandarin> law lah


today today I I I still receive another one, so so, so to what we discuss of course due the time of few months


be it during the circuit breaker and now of course all things are short term, ya as in as in like taking the courses and all that also all these are short term things lah you know ya so what we also need to plan is a long term things ya


, ah


eh eh your name at the Tawan park ah , best eh best students uh, uh


uh uh , uh oh my goodness oh man


ya ya, [orh] during the breakout rooms ah ya lah ya lah ya ya ya ya then you you you you mostly let's say you have five people maybe two or three is talking only then the rest is like you know so mostly I I I I will do that lah I I I'm one of the culprit lah


ya lah ya lah ya lah ya lah so so err so anyway so this this is what I you know my long term plan ah you know I share with you you know ryan so so of course in in a in a time as I as I share with you before as you know in cambodia I also do charity


so this also get me a bit busy this month err <mandarin>会相当忙了一点:hui xiang dang mang le yi dian</mandarin> err that I I <mandarin>我现在在筹备:wo xian zai zai chou bei</mandarin> you know just but I collected my target is five thousands ah so sing dollar but I collected four thousand already so one more thousand to go


ya ya just rice for them so so I will be be preparing you know to find the right err supplier and then also ensure


now err I think I think the the the other thing is also I


ya I I I need to know to transfer the money over ya that's very important, so and err and because on the seven of september it's a special day for uh my charity err organizations lah miracles worldwide day you know <mandarin>是我们的节日:shi wo men de jie ri</mandarin> so we we want them to celebrate for us lah


ya but err ya ya , so very exciting lah ya <mandarin>这个:zhe ge</mandarin> of course at this time, you know in a tough time, but sometimes looking at the cambodia, err the children and all the they are tougher


you know <mandarin>我我我我我现在有有:wo wo wo wo wo xian zai you you</mandarin> organize a chat group and then I, I send some pictures and videos so let those donors see lah so let them know that these are the people we are helping and the kids are staying in the slums they they stay in all the very err you know adapt house so it's quite err challenging for them ya ya ya


so so this is this is be thinking ah,


ah, ,


oh okay okay, okay,


oh okay,


oh, uh okay, ya ya, I I I I I I ever heard about it this one err <mandarin>但是我我我是觉得这种所谓商机:dan shi wo wo wo shi jue de zhe zhong suo wei shang ji</mandarin> lah hor err I I I feel like this is something that err mainly err is probably G to G you know


ya they look for the government, they they will


get their help lah you know, so usually they want to get on the ground and get all those ordinary is very difficult, very difficult


ya you need the, more more more more on the maybe government level lah you know for us this type of hor , we are #kacang putih# lah brother


, I I heard that's there will be, I I believe there's a lot opportunity in cambodia


err recently I've spoken to one of the uh the owner of the Himawari hotel ya so so she said she said that err, err cambodia is


<mandarin>很沸腾:hen fei teng</mandarin> ah very hot right now in terms of a lot of opportunity there, and uh waiting waiting for more people to come in, ya, waiting for a lot of err investors to come in waiting for of course the the china's side lah to flooding in


at this time they can't but but it seems like err you know the the door is open very wide so so as you say the the ya this COVID nineteen ah I believe this what's going to happen lah, a lot of err whole lot of opportunity


that's why <mandarin>我我我我我我为什么要现在:wo wo wo wo wo wo wei shen me yao xian zai</mandarin> thinking of long term of this in terms of this property, because I do see that's err the friend I refer to err ya he he's so happy so thankful to me, that that what he have does thus far in cambodia


you know so that's why I think I think this also he just grateful to me lah that's why he want me to come in to help him ya, ya so <mandarin>我相信很多商机:wo xiang xin hen duo shang ji</mandarin> lah a lot a lot of opportunity ya ya


, they can get from cannot cannot


they either get the either they get from vietnam, or maybe I don't know they have way to manufacture on their own ya ya, ya I think you see even even like sanitizer


they do on their own mah their own factory, ya ya lor, [orh] no no no I don't think so, I I don't know whether err do they use three M masks or not, I never heard about it ya


, ya, ya but they they control very tightly brother


they they control very tightly ya ya I did err, err kind of like err, ask a few of my contacts over there, so so they have mentioned that , ya all these are controlled by by the government


so so <mandarin>不简单啊不容易:bu jian dan a bu rong yi</mandarin> it's not easy to get in ya, no lah cannot cannot I think right now, he is more fond of err, you know going to uh ya ya he's making a lot of money in in land buying land and sell land


you know buy and sell land, so is making he making he making his fortune all these, ya so so I'm very happy for him, so so he also can't wait for me to come because, he just got his new house, and eh just bought a new car


so so he want me to, to come and err enjoy his blessing ya ya, ya I think, vaccine lah no lah when the vaccine come


so I think things are more more I think will be softened lah, then can uh I I also receive a note about, err entering cambodia, certain regulation all that !wah! <mandarin>真的很麻烦很:zhen de hen ma fan hen</mandarin>


very very <mandarin>麻烦:ma fan</mandarin> ya, err now they reduced two thousand, but but there are certain like you need two days before your flight you have to go for medical checkup, ya then when you arrive there of course you need err deposit two thousand


and at the same time you need to go for swab test, then you got to stay stay a two night in the err respective hotel that they assigned to you you need to book according then you stay there, ya so so so it's pretty tough lah


and then a lot of regulations lah you need a medical certification say that you are you are healthy to travel ya


hor


I see, I see I see, this err I think same thing with cambodia, I think they also need you to to buy insurance


ya for certain company ya so they they also stated very clearly, ya, ya so, so ya this time ya never think of travelling lah now is uh you have to think out the box ah bro honestly


<mandarin>要要转变:yao yao zhuan bian</mandarin> lor, ya have to <mandarin>转变我们首先要做的东西:zhuan bian wo men shou xian yao zuo de dong xi</mandarin> we can't able to to now just we we we really have to get out of comfort zones ah


you know <mandarin>关闭:guan bi</mandarin> lah, then the SIA they lay off think lay off leh they unpaid unpaid leave ah six thousand staff you know


so so imagine how many people gonna jobless right now, so so even I think the news just reported that that, our GDP you know minus what twelve over percent, ya thirteen ah ya


ya so, so that declared recession already lah this is obviously you know it's just ya ya it it's actually is really a recession it's just that they just official it ya at this point in time ya


yup yup, , I I like I like your your your thoughts about this indeed indeed, cause I I believe in terms of


the the power lah of, of leveraging, uh in terms of talents in terms of knowledge, in terms of skills that we have I believe it, ya but but you always come to the flip side of


ya depends on, the attitudes lah the mindset, people when come in of course they might have their own agenda, or they might think of a of they might think of what, what is it for them you know what is it for me, you know so <mandarin>这种东西:zhe zhong dong xi</mandarin> <mandarin>虽然是想讲是容易:sui ran shi xiang jiang shi rong yi</mandarin> lah but when come to really reality ah


it's not easy one ah ya, so that's why that's why ya lah but bro as you say ya is people like you can count, count on you you know, then we we get don't need big group lah three or five people you know can already ya can work together


of course through through through whatever share with you my long term of this property one, ya when I get more clear the directions because I'm still in the middle of discussion I still need to do a lot of due diligence


ya and although although sounds like ya there's still there's still there's still needs ah there's still people err there's still investor from overseas they want to come in, but but I need to also, you know find out how how to get in


ya


err IP err pay four, PIF lah


pay forward lah, Eklam, because I I I know


this is still all about membership lah, it's it's all about membership it's all about you know err have you to pay for membership nowadays, so I didn't err, but you might have err needs lah generally people who are coming in


they they might really they have a need, to looking into, can tap on their expertise of raising funds, or going to IPO, you know if not you just go in you just you just pay school fees lor to learn from them but it it it doesn't gonna benefit you is redundant lah


you know, err network and things like that but I don't think, is, it's it's really the purpose lah you know, so so to me to me I I I that time didn't share with you


of course if they say they need me to help in cambodia, so they have to look into different way of approach ah, ya don't don't don't think that oh just want to enroll me as a member ask me pay, you know thousand thousand dollars you know you know


so so in which I I don't think is visible for me lah, ya, so <mandarin>我觉得是这样:wo jue de shi zhe yang</mandarin> lah ya, ya


, I mean they they they don't have activities meh I thought they have a network, they have err zoom calls or things like that, ah, ya


engrossed ya I know I know I know I know understand, ya ya, ah, you mean you mean you mean you haven't joined yet I thought you already join


ah, I I think I think also giving you ya think giving you, whether is it necessary for you to join or not ya, in this period of time


sing sing sing, sing lah sing,


I think was after PIC repeat two thousand dollars good knowledge or good knowledge but then all of two hundred hour warship,


, and err, , as know busy with the course busy with the, sourcing of products


ya and err, and I know that you, you are you will be you you good man ah you stay at home hardly go out you know, !huh! serious ah serious ah, but you get yourself busy lah ya lah !huh!


ya lah ya lah, , ya but this period also ya this period also I I also received some some sad news lah you know


ya these err couple of two weeks ya, you know you know as as our age, you are going ah, so of course you you you get to hear you know loss of friends ah


you know, so the the most err, err, you know very sad is that I have childhood friends ah, I I've been with him, we know each other for, for many years since we are eight nine years old we know each other


so he passed on two zero one eight leh I didn't know, until when err first of august ah, err the sister got my number through facebook, ya ya <mandarin>对:dui</mandarin> lor <mandarin>就是那个:jiu shi na ge</mandarin> lor


so so that is something which I, I was like a lot of mixed feeling lah brother brother, that's why, but I also don't know I but I my heart was like, I tell myself why why did I want to write


you know about my time with him, I think in another way you start to give me uh thoughts that, , we have to treasure friendship lor, you you don't know when we don't know when we are leaving you know, and err


so that's why, err this is this is me lah this also something that err, I I realize that you know life, hor


ya we need friends outside ya so so the thing is that err ya and then I thought that err okay oh okay this my friend, but I I I lost touch with the family because I know the whole family, you know, and err then, I didn't


I didn't get to see his mum for, almost err, err thirty over years, ya you can imagine you know


she eighty four already, so last week weekend I went to see her, !wah! very emotional lah, !wah!, and when she saw me she saw me she was very happy


and of course one word she came and see !wah!, I call me #ah soon# mah !wah! #ah soon# #li hock siong liao# you know what is #hock siong# or not you know what is #hock siong#, mean you grow plump lah you grow bigger size ah ah #hock siong# lah


, ya lor ya lor so this err this err things that err, you know very happy lah you know to see the mum and then reconnect with all the sisters and the brother, for I know them for many many years so it's a happy thing


ya, and err, and then, and then after one week !wah! another sad news, ya one , one of my one of ya this is my just some, my water polo friends


we we play water polo together, and err, he's he's around I think young one year junior than me only, ya he pass on two three years ago, because of a nose cancer, you know, so


so I also didn't know until until, just one week ago and err <mandarin>真的:zhen de</mandarin> just get to know it ya, ya so, ya so brother you know


so sometimes we we we friends around ah we cannot take each other for granted lah, ya, we get to, you know really appreciate and grateful, ya you know so so this is one thing which err we have to be


ya lah sometime don't don't take exist like the people owe us anything you know, ya, nobody nobody owe us a living lah, in a way, ya, ya so so


but I don't know whether ya, ya but I don't know whethers err when your side, ya beside you get yourself enclose yourself at home, and with your son with your you know, with your wife and all that


I think you should you should go out go out and breathe lah a bit lah, you know , ya the more you the more you scary, it's okay lah I think it's fine lah outside


ya not that bad just just stretch a bit when you go out, you know meet some friends have coffee with them, then you can get them to come over to your place lah if you don't want to travel that far


, , ya ya, ya


, , , , ya


, , ya ya ya, ya what you say what you say is that err ya I can testified lah, I I'm very actively ya it's been outside


so <mandarin>也是跑来跑去:ye shi pao lai pao qu</mandarin> lah you know, so recently I also I also went to like go market lah, you know err enjoy good #bak kut teh# with my friends


you know in #ang mo kio# you know one of the best #bak kut teh#, Siloso err and go and play golf you know, so !wah! but I see a lot of err it's packed you know, you know ryan it's packed ya it's packed, a lot of middle aged, err is at this err Mandai executive golf


ya, golf club, so my first, ya my first time there so so I surprised, people get so bored you know at home and they want to go out and stretch, so, ya ya ya and then


and then go for drink you know those that no no more live band, so sad lah for all the entertainer, ya those are singing and all that


so so ya I've been I I still been actively go out lah, but of course precaution have to take lah make sure you put your mask you wash your hand, and then people around you make sure you keep your one distance, okay lah just, don't don't get so panicking you know I I think you have a point


err but also, don't don't get so, you know scared about all this lah, you know, they are too careful, they also can Kena you know


you can't say what, ya, so,


, ya lah ya lah ya lah


, , but what do you think recently ya why you think recently, this err russia they, they say they are the first, that have err came up with the vaccine


ya ya ya so what do you think,


I see I see I see, ya ya,


I don't know I don't know, what what what what err where was it ya,


ah


ya, ah, okay okay


, you know <mandarin>发发明出来:fa fa ming chu lai</mandarin> so of course we we we we even the government predict that , it's only out mid or next year


if it's fast enough you know, so but then I think !wah! tough lah you know, so but I have a friend lah, he he's now in taiwan, he went to taiwan you know, he in singapore, I don't know whether you know him andy


ya he went to taiwan he quarantine fourteen days there, ya, ya he blew his do amazon, and he got a lot of students there so he cannot just neglect the students lah


and because taiwan still freely mah can walk mah, can still do your work and all that as per normal, so so so he felt that eh just go there and quarantine lah fourteen days then after that, and now he's enjoying life there,


ya, ya


so , ya amazon err ah <mandarin>亚马逊:ya ma xun</mandarin> ah


!huh!, err <mandarin>不能切四段:bu neng qie si duan</mandarin> ah, <mandarin>我:wo</mandarin> I only have one Alfie one me I can't do so many things ah


so now I got to focus on the ya lah not really I think ya can say that but also it takes time bro you need to focus, so so I I I just wanna focus on what I share with you, that's the long term plan


and also ya just, really get things move on lah, but of course the short term plan still very critical lah you know, you know we we need we need revenue we need income, you know <mandarin>每每天:mei mei tian</mandarin> ya ya go ahead


, yes yes but but this one, he did mentioned to me lah so he said that


not everybody can make it one, ya he say only only person who are creative, and they are determined, ah they determined and then they are, they are very good in sourcing


ya I'm talking about sourcing products, if you are very creative in terms of how to packaging their things ya do their own branding, so and then also of course very important lah they they find way, err they are very determined even they are don't have


probably the fund they go and find people to, probably to chip in, and then, ya, so you can you can teach you whatever you can but doesn't mean that you able to be, one day we succeed in this cause he say a lot of students


K he he even tell the students that I can't give you the promise, I teach you to fish, and but you must know how to go catch it yourself, ya, so so he he's thus far I can see in results of what in facebook in things


I think ya he, he has certains of, credibility lah I would say, and I help him I helped him to get his company corporated in cambodia mah, so he can't wait to go and teach in cambodia


and err ya, go ahead, ,


, [orh] okay, ya of course of course, ,


ya ya, , !wah! !wah!,


you ya lor, that's not a good way lah <mandarin>我觉得:wo jue de</mandarin> he's not a very, (hmm)


, and then you can ask him you know, you can ask him about err in terms of


what is his training, err techniques ah and also, what kind of benefits that he give to all the students so I think this is something you can ask him even you can, just throw about your concern you know


so is it that if I were to go to the to the next, uh certains, of your guide that I still have to pay limit, pay extra so <mandarin>这些你可以跟他讲跟他:zhe xie ni ke yi gen ta jiang gen ta</mandarin> lor, err I I think overall itself I looked at it is


quite honest lah quite honest because if it is straight ah cannot, it cannot be, be trying to you know try try to just take people money and and but I can see that he he's responsible lah, that's why you see at this period of time he still travel to taiwan and


to still ensure that do zoom and helping all the students, I ya, that's probably my observations ah I see him very committed to ensure that the, what he mentioned to the students make sure that he will take care of them


so, so well lah he also approached me err to see eventually wants me to to sort of help him out, ya I think in certain capacities I can I help him lah


ya because I mean in cambodia lah, so so this is something exciting, ya I see the way, I I I I I definitely, knowing what you saying because definitely E-commerce, is something that the if you can able to hit on some good products


you know is lucrative lah, ya, and it can be a passive, you know I see that the, that's why I think he he make certains, of his err I would say, his revenue very well very good into into into E-commerce


that's why he can travel here and there you know he not worried about how much he spend, you know, because he go to quarantine and all that he have to, pay on his own you know, so all these things it's not like you go there the government pay for you you know


he he can afford it lah, ya ya, so well ah, ya of course I think come back to, you know ryan you say that definitely I I will continue to share with you any good Lobang


you know, and then err then see what we can do together lah, ya, hor, ya hor, so <mandarin>快快快要结束了:kuai kuai kuai yao jie shu le</mandarin> ya hor


will do will do, will do


I I I I felt that, you should think of alternative lah this one is, I'm not saying the asking you to give up, but seeing realistically the few months we have been working very hard


so <mandarin>是觉得:shi jue de</mandarin> , this this one may may not lah brother, ya, ya, so fail lah hor


we we we catch up we catch up ya alright ya thanks ryan I will see you bro bye bye bye bye good night bro bye bye bye


okay can you hear, ya


uh, hello, okay, okay uh let's start with the first prompt okay if you had three


oh ya with the, with the script, not script uh ya, okay


okay, okay, ya ya


uh, if <mandarin>你:ni </mandarin> like <mandarin>没有老公:mei you lao gong </mandarin> then you will wish for love, or like, oh ya true true


you can wish for power, fame, , uh


wait I think this is supposed to be a natural, should we restart, should I restart, okay okay uh, then your third wish


[orh], ya time travelling, very smart, ya but then time travelling like all your choices have consequences


but then if you do something different then


but then because you travel back in time then wouldn't it be different


ya, ya butterfly effect, okay then, I never, I don't what's wrong


okay, [orh], okay


oh ya ya ya correct, err


if you drop everything to follow your dreams what would you be


like my boyfriend like I don't want to abandon my boyfriend just to earn money right, but then again , right, so


okay then uh there's many fishes in the sea so ah, I don't know also lah, I mean, kinda not really but


burden, yeah, , , uh


[orh], but I think another interesting like superpower could be like, uh mind reading or like telekinetic, but if you read


yeah, but if you read someone's mind then, like <mandarin>很难做人不会:hen nan zuo ren bu hui </mandarin> meh, yeah, yeah


yeah, eh but then you can also secretly like listen, like example, if like like Donald Trump right, like is having a speech and then you listen to his thoughts like


uh like example something something is coming example if if he announcing no COVID nineteen but in his mind already COVID nineteen then you can like, do prevention thing like you can buy stock or sell stock I guess, !aiya! I don't know lah


no but mind


if mind control then it's different then it's like, very like assulting dominance like , oh my god ya ya


yeah, yeah , oh my god, ya ya literally


ten out of ten, yes yes yes, (mmhmm)


yeah, ten years old


I think hor, but, ya I think the ten years old <mandarin>看着我现在:kan zhe wo xian zai </mandarin> right will be like oh my god