okay for myself I think pretty much the same thing as your as yours so basically I'll see whether is he very experienced how many years is he in the market because I don't want my agent to you know halfway halfway I buy like two three years later on then just leave the industry


and have to change an another agent again and also I I will prefer just having one financial adviser to take care of my whole portfolio rather than have having many because, you know sometimes they ask you to go for appointments sometimes to annual review you don't want to have like ten annual reviews with ten different agents would you


yup so actually , definitely definitely but actually when you buy uh like from a insurance agent do you actually look at their age whether young one or old one do you prefer to buy from younger one or from older agent actually


okay okay


age age is just a number, okay, I think pretty much the same sentiments as long as they're knowledgeable I think or they can just find out for me if they don't know anything I think age is not an issue


but actually uh like for when planning for your clients how do you actually plan for their insurance coverages what do you look at when you plan for their insurance like for death


so basically for death you will plan ten years of their annual income lah, and like, okay and for critical illnesses you will plan five times of the annual income plus a hundred thousand for emergency, ya that's that's pretty much the same as me ah


and actually you heard have you heard of this term call uh buy term and uh invest the rest, so what do you think about this strategy


okay, or you spend the rest


understood understood


so they say but they don't do it


okay, basically for me I think buying term and investing the rest is definitely the one of the better approach because you could really get better returns overall but most people do not have this discipline to actually invest the rest themselves monthly without


a locked in plan that deducts GIRO from their bank account every month, so basically buying insurance actually , it's actually like creating a savings plan is very disciplined it forces you to save


ya but if you say invest the rest yourself most people wouldn't do that, so I think, usually I will still do life insurance and investment or life insurance and savings I wouldn't say buy term invest the rest unless they really really want it,


but actually for yourself do you think life insurance or term insurance is uh, better you know ya


okay


okay, before ninety nine lah likely


true okay okay, strategy okay


uh most young working adults they're just started work they usually don't want to pay so much for insurance that's why they prefer to, usually start with a term plan first before they convert into life plan ya


millennials ya because for for me I myself I think I would prefer life plan over term plan because of uh, classic example by my parents because my parents uh had quite a bit of insurance as well so now they're nearing they are retired already so they're almost seventy years old and


this, basically this uh life insurance also serves, like a retirement plan retirement savings as well because right now when they have no income they can just surrender one or two policies and use the cash to cash out and then uh use for their own retirement and spendings


so I think it also acts like a dual purpose one is to protect your income throughout your whole uh active career period, at the same time when you retire you also have this backup savings plan ya so I think it's a win win but whereas for term you can't you don't get really get to enjoy the money


so if if ya, ya so if nothing happens until your plan expires or until the day when you pass on, basically you have, not enjoyed a single cent of what you have earned or saved over there ya


uh for myself I will definitely keep them apart because I I don't want to have you know your insurance and your investment in the same one plan because it's going to be the the premiums of the insurance is going to be deducted from your units or from your investment units


so that makes it you you don't really know how is your investment performing you know over a long run of ten years, some up some down and then deduction and all you might not know how is your portfolio actually doing ya so I prefer to keep it separate so it maybe you can save a bit of money when you put it together but I think in the long run it's better to keep it separated


but for what about yourself do you have any uh investment linked policies


understood


uh yes and I think most of my clients have uh this type of uh mixed, uh investment linked policies with them and most of them are not doing very well because of the unit deduction because usually uh basically the protection part is like a term inside a term plan so the premium kind of goes up every year and every age band


so the investment returns cannot keep cannot you know uh cannot keep, keep the the earnings to deduct off the protection part cannot catch up so basically every year after three to five years later on the positive values is always dropping and dropping and dropping


and end up ya usually after five to seven years they usually surrender it and they look for another planning most of them are like that


I think basically uh it's more of also the premiums that they put in because some of them they only put in like three hundred a month and basically uh let's say you put in three hundred a month versus someone that puts in two thousand a month


at five percent return you getting three hundred a month and two thousand a month the returns the profits gonna be very different but your premium stays the same for your protection wise basically, ya so I think a lot of time it's the premiums not enough so the profit it's too little to offset the protection part


ya so in the end after five to seven years this thing happens your policy value gets lesser and lesser and you are you are thinking why is this happening and then you ask the agent the agent tell you don't worry just wait that's what they always say, ya


yup, okay but so overall like you know if someone without insurance would you actually like find your friends for recommendations for their agents or would you, you know just walk up to to someone or to the roadshow and approach someone say I need insurance can you please help me


so basically someone that is being recommended or someone with uh brand status


okay okay


uh ya definitely and and if let's say someone cold call you, would you you know give the person a try or would you just hang up the phone


understood understood so would would you actually prefer to work with a female agent or a male agent, no like uh let's say you're the customer would you prefer to work with the opposite gender


okay, ya , I think for me either or is fine but because I know some friends and some people they prefer to work with uh a more attractive opposite gender


ya if you are not attractive he will not or she will not buy from you ya so basically you get boycotted lah ya, so there's a lot of cases out out there like this so I'm not too sure about yourself ya but for myself I I I think it's fine honestly


ya but I mean if it comes along then it's a you know bonus lah for sure


(ppb) yup so I think (uh) today that is all we'll talk about on this financial related topic (ppo) alright


part three negative experiences, so #jun long#


can you tell me what is your greatest fear


fear of what okay


(mm understood)


like uh emergency stash, , understood


okay okay I think for myself uh my greatest fear is basically I think failure so I have been uh self employed since uh the day I finish, s~studying twenty four so I started a dessert cafe with my family and then uh halfway through I started another coffee cart mobile coffee cart business


and , right now my family is uh into japanese restaurant and I myself as uh doing insurance, so basically throughout these six seven years I have been self employed all the time and when you start a business or you when you go into new industry basically I'm always


afraid of failure because like just by starting the cafe there's so much money being pumped into the business and uh most of the money is not mine or rather all of the money is not mine is my family's money, so for me I wouldn't want to use you know my family's money and then the business fails


ya so basically uh it's not easy we we didn't do super well we didn't you know do very badly as well but uh ya I think, you know is that is that stress that pressure that you know you cannot fail this this is not my money is my parents money


I need to make sure to earn enough to you know repay them back et cetera and they are not asking me to pay them back so that is the most this is this is the real stress you know they are okay with losing the money but I am not, ya so to me actually failure it's uh one of the my biggest fear and also getting into a new industry especially when I do not have any work experiences especially in sales


so self employed basically uh I have been doing F and B for my start of my career since uh I graduated so basically it's always walk-ins, and uh doing you know social media marketing and doing events yeah but you talking about finding sales yourself outside I think that is something very new to me


ya so for me I'm not very thick skin as well I'm actually I'm actually very, I would say polite and also you know, uh shy actually, ya so I I am not someone to be able to walk just walk up to a stranger and you know approach them and say !hey! I'm from where and would you you know give me a chance to uh review your portfolio or do something et cetera


so I'm not those type of person so usually for me I work friend to friend basis or from recommendations, ya so this is some of the greatest fear for me you know not able to do well in the new industry and because I told them I I do not want to be uh in the F and B industry anymore so I came out and try uh the financial industry on my own


I want to prove them that you know I can do something myself outside ya so I have been a year plus and it's quite hard I would say and I'm still pushing on I hope I do not fail, ya so I think I don't want to disappoint my parents and ya I think I don't want them to get worried over me as well so I think that is my greatest fear right now failure


ya so I think it's pretty much the same you know they are okay to to not you know get the money back from you ya but if you to return them they'll be more than happy ya so I know that's the stress that is being placed on yourself


, do you also have any phobias, swimming, so you're wait you are scared of


swimming drowning okay, but you are not scared of water, like let's say no uh


but if you can stand in it and uh maybe to the chest level then you are not scared lah


lizards ya ya ya, okay


cannot sleep already after that , , okay okay


I, , I think one of maybe only one of the phobias I think uh okay lah I got a few lah but maybe the main one is uh fear of heights, ya so basically I'm super afraid of heights like uh I cannot be I cannot be ya ya too too high up so


unless the floor is very concrete and I know I'm very safe then I can be at the higher place but if the floor is like you know look through or glass floor I'm, oh I I cannot even move I I basically just I will just freeze there I cannot move at all so basically there's one experience where uh many many years back uh with my uh my first girlfriend or now ex lah


so basically we went to this uh candlelight dinner in on christmas on a cable car the mount faber that that the area ya so we had ya we had a dinner like a candlelight dinner in the cable car, so for for the whole for the whole ten minutes straight all the way to mount faber I couldn't move I only can move my hands my my head my body is everything I can't move I I couldn't move at all because


I'm just so afraid of heights ya so it was a very expensive experience but at same time uh I think it's uh terrifying , , ya so you know sometimes uh your partner wants to be very goofy and you know start shaking and you know jumping on the cable car


and that makes me !wah! so miserable ya I don't know why why would she do that but ya that that feeling sucks ya so, ya actually we're having a ya like a christmas dinner ya and it was a bit shaky and all it was like a three four course


I think it went one or two rounds so is about forty minute forty five minutes y so it was like forty five minutes of terror of my life I never want to experience that again , yes so every time you reach the top they will change one course ya so change like two three times


ya (ppc) , no idea , ya but I so far thirty years of my life I haven't been able to overcome this phobia and I don't know how and I don't think I want to ya it's it's really terrifying so I think that's ya one of my biggest phobia


sorry, !whoa! I think there's a lot of shows lah especially like you know korean


shows ah even chinese dramas, the recent ones I don't even know which what name was it on netflix ya a lot of them actually uh their acting is very good and the whole story line you know, I'm I'm quite sometimes when I watch show I'm I'm quite emotional ya so sometimes I got get a bit you know teary goosebumps and all ya so I'm someone that's quite easily uh


evoked or something , ya, and yourself have you watched any that give you goosebumps


nope


okay, okay !wow!, I can totally picture that


understood


understood understood, sure you can send the link over


so do you do you have any like experiences that you know you want to share with me that you hurt someone's feeling really badly


okay, uh actually I'm quite uh sensitive or rather considerate person I think, so for me to hurt someone feeling unless it's a, relationship wise like a boyfriend girlfriend wise out of that I don't think I really hurt people's feelings actually ya so ya I'm quite considerate I would say I usually think of others before I think of myself


ya, ya so but maybe I don't want to talk about my exes ah feelings ah that one you know we can take it offline ya


uh I think the worries anxiety I face is , is the economy, or basically the whole norm it's uh changing and it's not going back to the previous norm


for example not being able to you know have gatherings freely it always have to be limited to a packs of five or six et cetera ya and you know not being able to hang out in public


areas like uh movie theatres swimming uh complexes, all this type of very public area where uh one could enjoy themselves I think these are some of the, you know enjoyment that I really enjoy so these are some of the things that really worry worries me


but for work wise I think it's actually good and bad because of this COVID thing, I believe uh post COVID most businesses will be using zoom to close business deals and all which increases the you know effectiveness but it also decreases you know the the human touch


so I think that's one of the concerns and you know worries that worries about me because you know when you do insurance when you want to connect with people you want to meet them and have a physical touch you know basically just want to connect physically


but if everything is through virtually I think is not that good you know especially in the future ya so ya I think that's what's going to be different in the near future and I'm not sure if I'm ready for it


how about yourself what do you think


okay


okay okay (ppo) I mean things are going to get better they always do right, alright can thanks a lot #jun long#


part two positive experiences


what makes me wants want to be alive uh I think because uh, basically I I like to win so for myself uh I've done uh professional gaming for a while and I really want to win so I have been training a lot with my teammates doing competitions


ya so basically every time I go on stage and uh win regional competitions I feel really alive you know that feeling that that adrenaline on stage


yes so basically you know just playing casually at home it's you know you don't feel anything but when you go to the tournament and when you play on stage in front of like a whole crowd a whole stadium of crowd it feels really really good, ya so I think that's really what it'll make me feel alive besides earning more money


what about yourself


yes I think so basically it's just that adrenaline and everyone watching you while you play is it is it feels good lah , yup how about yourself


okay, you live to eat


okay okay


understand understand, ya I'm also a foodie actually just like you know you want to go explore new food you don't mind trying new food and new cuisines and every time you try something good you feel really happy is that how you feel as well


ya, Osaka okay


okay, so you are a seafood lover, okay how about vegetables,


okay because most people that like to eat meat they actually hate vegetables, yup


sometimes you add herbs like uh rosemary or thyme, okay, so it enhances the flavour of the main dish


I feel you I feel you so do do you have , so do you have any place that you know you every month you have to go like a specific restaurant every month every week you have to go


so what what what is this restaurant


okay I think I heard of it


a very comprehensive menu , Liang court okay so basically uh I'm waiting for your next treat at uh UE square


alright so, so uh do you actually have a skill or like a an ability that you know you are secretly proud of having


okay, like a food critic


they just go with the trend you say this is good okay go you go and this is good


you just eat egg yolk lah basically , so basically ya it just taste the salted egg yolk that's all that's the whole flavour lah basically ya


I mean if if the food is very fresh you will you will want to test the natural flavours rather than so many added on flavours


all the gravy and all, soy sauce , true true so


so do you have any like activities that you usually do to unwind yourself and relax


okay so during your free time you watch food channels to unwind and all, okay


uh no but I myself I watch quite a bit of food shows as well and uh youtube channels like or or netflix uh the final table and uh a lot of other uh food shows, lah and basically same same thing as well as well on my free time I go to youtube I I source for like Wagyu beef and it's just because because sometimes you cannot eat you know you just watch the videos and sometimes you just want to see how they prepare the whole whole thing from scratch and


, ya or how they catch it cure it and then prepare it and then to the table ya I find all this very interesting and uh ya usually in my free time I'll just watch all these things


understood understood , so actually like this whole COVID period is causing everyone to be you know like very anxious about the future very bleak future and you know global uncertainty and everything what makes you optimistic about the future


so basically I I think the government bodies are doing very good job in containing this whole thing and also I think us out you know phase by phase and actually controlling the whole situation ya so I have faith in them that they will do their job


and yes overall economy is doing I think is getting better slowly of course many shops and many F and B outlets are suffering, and some of them actually a lot of them is actually closing down as well but I think the government is actually supporting them a lot so I think kudos to them and I have faith in the future for singapore


ya so basically who I voting for ah I think that one a bit be sensitive lah ah keep that offline ya so, actually uh do you have any travel experience that you know you want to share with me that basically you are like !wow! this is awesome that you know you will definitely bring your loved ones go there one day or you bring your family go there again


okay


I'm like the worst person to ask


I know I know what you mean


want to go back again year after year, so, for me basically I think I have quite a few uh travel experience that left me in awe, like uh basically I went new zealand last year with my girlfriend for about ten days


so we drove the whole south island in ten days and that was like awesome the the the scenery is uh so breathtaking and, basically we went there in uh I think nearing the end of winter so it's still very cold but it's not really snowing ya so the snow ah like clearing up already


but basically we drove down everything we see , , all those , mountains peaks ya so we even took a helicopter to one of the mountain peaks uh w~and we also did like a hiking up uh royce peak so basically


I mean it's a very nice place very nice weather the people are very nice but I think the food there is somewhat lacking so basically for me as a foodie I think uh I enjoy the whole experiences in terms of visual


but when it comes to the table I think it's not the best lah like for for me when I went to japan uh three months uh under a sushi course with my brother so we stayed there for three months uh every day was


perfect the food there every ya everything you go every restaurant you go is so, good ya, ya so basically me and my brother are japanese cuisine trained and ya staying there three months I don't mind staying staying another three months man is is just so good ya so coming


back to singapore it really really the food standard you know the bars has been has raised so when you come back to singapore for the first one month I'm like no appetite, , ya because food quality is so good ya and although it's quite pricey I would say but you actually paying


for really really good quality, yup so , I think japan is one of my destination that I will go I will not hesitate to go back again, ya


but of course I still wanna you know explore other places like uh maybe uh turkey egypt europe and other places of US ya but I think japan is like the food haven and uh ya the people there is very nice as well


lucky ah


luckiest person ah I won't say I'm the luckiest but think I am lucky enough because uh I think I grew up in a really good family and uh, both my parents and uh my brother they all dote on me a lot so I think I'm quite lucky to get a good head start ya so I I wouldn't complain much lah so now it's up to me to work harder you know and give them a better life when they retire now


I mean you you you couldn't pay on the spot meh like uh tell them you forgot


is it because you are chinese, ya that that was a joke , yup so


but I mean you know that's uh, good experience, , yup so I think that is uh all the positive experiences, that uh, uh we are sharing so ya thanks #jun long#


part one financial related topics hi #hui wen# how's your evening


ya I just got dinner eh so I just want to check with you ah you know the market has been quite badly affected lah you know my portfolio right investment portfolio has been quite badly affected because of this COVID nineteen uh march sell off how about yours


rising or, ya


ya correct because right you know my unit I have a I have quite a fair bit of unit trust lah so my unit trust is actually in the, different uh funds like for example like multi asset fund I also have a full equity, fund some are actually in global equities some are some are actually in asia equities and uh some actually in uh you know like corporate bonds as well


I think S&P is also down by uh more than thirty over percent itself but the good, thing is I saw that I think this month I I check back my account now it has recovered by quite a fair bit maybe down by only ten per cent how about yours yours around the same


!wah!, oh V shape ha but hor you know I check uh I was reading some of the house view from some of the


banks and things like that they say it won't really be a V shaped recovery maybe more like a uh like a like a you know a Nike shape you know like a curved shape so is it is it it may be a bit bumpy but I heard that, don't know I'm not I'm not sure whether true or not maybe you can tell me this quarter two and quarter quarter two and quarter three might be one of the worst quarter do you think so


ya but like in which area do you think we should actually invest in you actually bought into equities is it, oh international equities itself okay but you don't have any uh bonds or anything like that lah is it


oh okay for me ah !wah! because my portfolio is quite badly affected lah but


you know because when I thought that DBS share was cheap enough right at twenty four dollars, so I went in to buy DBS share twenty four dollars but apparently it drop to seventeen dollars itself lah so so now is actually back at twenty one I I don't really feel like buying lah but I'm actually skipping


but in terms of valuation I feel that maybe the singapore counters are still cheaper than the US tech counters for now lah this is what I feel so, eh but you got to be careful of one if let's say for example if you wanna buy some of the counters like err JD dot com or let's say Baidu or or Baba right


because these are actually listed in US right I think they're gonna get delisted in uh in US soon lah maybe in the next few years ya so this is something that you might just be a bit uh careful about lor


ah ya correct like for example right JD dot com right they have actually uh JD dot com I think they got the the very nice number I forgot is it nine nine nine nine HK ya they actually got listed in uh in #hong kong# itself, so uh netease ah I heard is also listed so


uh Baba I already listed already Baba is <mandarin>九九八八:jiu jiu ba ba</mandarin> nine nine eight eight HK, in #hong kong# ya nice number lah ya but, ya chinese uh chinese sure buy one ah ya so so so far okay lah but


but you you you you never set aside some some money in cash itself or you just put all


actually true lah ya but probably not so much in the equity just in case if let's say there's a second uh second wave for COVID nineteen right then then you know then your portfolio might be affected but have you actually diversify into like insurance product


, insurance product uh actually for my okay because the insurance product there are so many kind of insurance product right some the highest end of insurance product is actually call universal life


but universal life that one is actually in USD , so but that one is really for high net worth individuals so maybe not for me for now lah because ah the outlay for that is quite a big amount , so but I'm actually looking for more of retirement kind of income so maybe that can pays you annuity uh on a monthly basis when you retire so I thought that those uh retirement plans will be good


I do actually have a retirement plan in place meaning to say that it's actually uh , uh uh this uh insurance uh uh from this insurance company so like at age sixty five right I will actually have received a lump sum uh for example two hundred K


so this two hundred K can pay me in one lump sum or else I can uh get it on a monthly basis of which uh these you know these two hundred K divide by as many by the amount that I want to be payout per per month basis then by by so many months ah


but I was thinking but I'm not sure whether that is actually sufficient for me or not so I might consider to get another uh retirement plans ah, ya actually normally retirement planning are mainly endowment mainly endowment ya


!aiya! insurance you don't need talk about really guarantee ah guarantee very low one lah, guaranteed maybe I don't know maybe one two percent that kind ya but you just imagine lah if let's say


uh someone who have this X amount you just park aside you know this amount that you know that oh you cannot touch for a long good time ah then you have this uh big amount when you reach uh sixty five sixty eight years old ah something like that


!hey! uh no no no no no I uh okay you must know one thing like for insurance product hor, insurance product that there will be a very high cost if lets say you don't hold to maturity itself let's say for example if the plan is meant to be a twenty years plan so you need to keep for at least twenty years also


but if let's say if you stopped within twenty years then uh the cost will be will be high lah but it's not like unit trusts unit trust it's like a front load fee but not for insurance kind,


oh, how how how do I spell how how do you spell that, E N D O W U S oh okay


S and S&P five hundred means SPY lah SPYUN right spy


oh okay okay


but one to one point five is what the initial sales charge or the management fee


oh okay


oh so that means what this is an insurance product or this is like a unit trust, oh it's okay eh but unit trust you said that this company only they provide , uh only they can provide unit trust


eh actually are you are you sure or not this one the the this point are you sure or not because right for example we can open our CPF uh investment account with all the local bank like OCBC UOB right, then then uh let's say you go OCBC you said eh I want you go to the your the the the RM there said eh I want to use my OA to invest right they can actually you can actually uh invest


through for example local bank OCBC you know to buy into maybe like for example first state dividend advantage first state bridge for example the fund you know


okay , okay so ah uh the the only fee from a unit trust right is only the front load fee, okay so front load fee is by the bank so normally right on the fact sheet right for example you if okay you always ask for all the all the fact sheets uh fact sheets are the funds for example like first state


first state is actually the fund house then have blackrock they have fidelity they have templeton they have aberdeen so these are the different, fund houses right so on the fact sheet let's say if you want to you want to buy the fund aberdeen pacific equity fund aberdeen pacific equity fund there's a, front load fee there so this front load fee is paid by that means is you pay to the bank but normally they will show the maximum amount for example the maximum amount right is always five percent but some are actually four percent


some are but no CPF is actually a cap CPF if I'm not wrong is capped at three percent, so this actually this is actually the cap but of course you can, negotiate negotiate the banker lah I think they can go as low as uh one percent one percent is actually quite quite okay they they will be able to do it so one percent is actually the fee


from for the bankers for the bank but the management fee is actually by the fund house meaning you said it's like like the zero point four percent just now the one that you mention are one point two five percent ya but those are really embedded in the NAV already


ya so like, ya so maybe I'm not sure maybe your that maybe you want to check with your that that guy again ah the one that sold you one ya, but I'm not sure what what does it mean ah because ah for example OA right OA pay you two point five percent or something like that then SA pay you four percent so if you want to invest right of course you don't I think SA you don't really need to touch you just touch your OA part


will do, ya too golden for now lah and and anyway now the all all the mortgage loan rate is actually coming down already ya, ya refinancing lor just in case like you know anyone want to buy a house right if I'm not wrong now the interest rate is only less than one percent or one percent plus lah


uh they got fixed rate they got ya they got SIBOR rate they got floating I think SIBOR plus SIBOR is plus uh SIBOR plus one percent or something like that right now SIBOR is maybe zero point something, zero point two zero point three I don't know ya I can't remember offhand


ya but I think all these beats putting cash as cash lah ya, , ya but but but nonetheless still put aside some cash lah for emergency fund I think is important


ya but if but when but when you buy uh investment product from from banks they do they sell y'all other very complex uh you know uh stuff or things like that do you do they sell you


I don't have much experience leh with the CFD but this one I think maybe you can ask your brother lah your brother may know lah , , ya but I think ya no because right to me I uh when when when you have any kind of portfolio right


like you just like unit trust are something that you just buy and park there you don't just you just don't care for around two three years if let's say market is up you just uh once in a while you just go in and take a look oh ya you see that, you are happy with the kind of return of that of a certain percentage of capital gain then you can just uh sell away the fund if you wish to if not then you can just uh keep


you know just uh if let say the market's down like now then you just keep the fund [orh] but choose those fund that pays you some monthly dividend, sometimes a monthly dividend add up to be quite a fair bit maybe we maybe at some fund pays you one hundred plus dollars three four plus dollars maybe you can end up to be like you know thousand or so lah


so I think is actually not too bad, ya first state dividend advantage is uh uh it's a equity fund it's a equity it's a full equity fund in asia itself


it's a full equity fund in asia ya but if you like something uh which is a balance a mix right they have a another uh fund called the first state, bridge which is fifty per cent into uh bonds fifty per cent into equities also in asia itself


ya ex japan ah but you know just in case if you want something totally uh to have a negative correlation then maybe you go for, because this is actually asia equity if you want something that is actually uh uh more of a US side then you can go for maybe a full US uh one maybe like


there's a fund called I think AB low volatility fund the one is all the big cap company like microsoft google amazon and all those, so one is actually more of a US and what is actually asia you can actually do that lah that actually complements you know your the the portfolio and a little bit also


ya eh but recently you have you been using any you favour any credit card yourself any card that you like, oh really UOB ah which which which which one is it


oh purchase ah, oh okay that's nice but if let's say for example if you buy a big chunk like big purchase like you pay for insurance premium do they also give you five percent


oh two thousand dollars so two thousand dollars of five percent lah


, okay lah I see so two thousand dollars cap uh that means capped at two thousand dollars they give five percent that's all, but is it a tier, do they give by tiering


oh okay so that means you you that means it's it's incremental lah once you hit another tier them you will be a bit higher or things like that lah


but will they wave off the the wave off the membership fee for you, okay lor then not too bad lah


!wah! then that's good but there's a cap lah right, no cap one point six, [orh], oh so that means I use five thousand you use on your uh no two thousand you use on your UOB one anything if any other bigger purchase then you use it on


the other one right !wah! quite okay, that's quite that's quite smart ya but, because like because recently I go and check lah I think the term deposit rates are not very good a zero point less than one percent zero point five percent no I think less than that


ya ya quite bad lah, but the loan fed cut rates what so now is actually so so low already so you can't expect them to give a very high interest rate also for your savings


but just be careful lah if you wanna buy any corporate bonds because just in case that there is any like you know corporate bonds uh that ya there there's issuer risk right right just in case now, ya there's a lot of business that closed down and things like that just and and one chunk is quite a lot is two hundred fifty thousand for one lot of bonds so just be a bit


uh careful lah ya, ya so you might as well use the two hundred fifty thousand to split into you know many U UT is I think is safer, ya to to diversify the better lah ya but if you have any loan now ah you might actually consider to do a uh to do a repricing


to catch the low rate to to catch a low rate now, eh but I'm not sure leh car you think car can ah, car can refi one meh car I don't think car can refi right


ya, I think only home loan ah, but there are some home loan ah if I'm not wrong ah is like the interest offset by itself, like like it's called, like mortgage one like maybe for example their loan is uh one mil then they put a one mil cash in a savings account than seventy percent will be offset from it


for the interest , okay lah so I think uh that's about it I'll chat with you uh on another day, see you


eh I cannot see hui wen, your screen okay I see already


part three negative experiences, oh I I want to share with you something you know, (mmhmm), you know uh few days ago ah I went to vivocity then something happen to me


ya, so after I so I managed to find a parking lot lah so so I park after driving for many rounds so so so I went out with my I was I was actually the driver I'm actually the driver myself


my husband and I brought my daughter along so we actually want to just spend some time to go and uh buy some ice cream and eat lah, so then , and so the car park was actually very cool so normally wasn't that cool lah so I remember was around eight PM plus or so so I drove in then then the thing is


so I managed to find a lot finally so I park uh next to a pillar so I park very close to the pillar which I think is a good thing so then shortly okay then uh the other it was actually uh three lots, so uh three lots I parked the most uh, left lot then uh another car came in to park the most right lot


so then myself and my husband get out of the car so my husband tried to uh uh you know uh take my daughter out of the car so then there's a car that actually try to reverse in the middle lot and and and and now my my husband is trying to bring my daughter out of the car


and this car which is a P plate didn't even watch or I'm not sure whether he did he see or he he just didn't care he just zoom in, and it was very near to us ah nearly uh hit my husband and, my daughter so I was uh


really furious, so I was really very angry I scolded, I scolded uh but I was just scolding in the air lah I didn't really scold the guy or so, so I just and I didn't uh, after I I I


saw uh although we have parked already, then I told my husband and my uh I told my husband eh bring my daughter inside first I I don't I don't want to park beside the this uh this car plate number this this this car this black car beside me I'm I'm I'm afraid that he scratch my car you see because he seems like a very


uh like a hooligan or those uh kind of driver lah which I think is very bad and he's a single guy there's only one guy I can tell that I don't think he's uh I don't think he's married or things like that it's just uh quite a young guy ya so, so ya lor so I was like my my experience was really angry I was just uh so it really spoil my whole evening whole night


that I think uh we just , uh, we we we just spend like fifteen minutes there in the shopping mall then after that I tell them ya I I think let's go back home so I I'm I was quite pissed off lah just wanna let you know, ya lah you know he he could have he could have actually uh hit us hit us and


things like that even he apologise I think that it's actually not sufficient enough because, uh ya what if he really hit us or things like that because he just want the the the the lot itself the car park lot, so I think is really such a you know the the negligence ah but sometimes a negligence ah a sorry a sorry or apology I think is not good enough


ya to me ah I then when I came home right I was quite angry ah I I I feel that I should have knocked on his window and just uh confront him and just scolded him because after that I just decide I I I drive off and park somewhere else that's all


ya he's quite uh, that that that night I was quite quite angry quite stress up lah, ya hopefully I won't meet this kind of people actually I was wondering you know sometimes if I meet this kind of unreasonable people oh


then maybe I'm not sure lah but perhaps I think my patience is being , tested lah so talk about this is actually the day before then yesterday, so I went to #tiong bahru# plaza so when I I went to #tiong bahru# plaza so this time round I brought so my husband brought my two sons


to go out to go and eat Ramen so we we were at the basement car park you know four people in the lift right this is actually the by by the government regulation, so when we entered the lift we already sitting we already standing eh standing standing in a circle then there's a grab food driver


rider came in and uh my husband told him that eh the lift its full already uh four people in the lift maximum , only so then the guy just look at us said ya okay so we were we were just like quite pissed off lah quite quite angry with him eh why why got this kind of attitude one


so then he he uh then then he went off at uh level one so when you left went off at level one right so he shouted at us he said that I don't have corona you know I don't have corona you know, so he tried to like pry open our door when it was actually closing so we don't we we really hate such a uh hooligan act lah


very inconsiderate so ya and and because I got uh two other young children with me right, uh that's why I didn't want to like like pursue further so when I reach uh level two right actually I did see


the shopping mall police got two policemen there I was very angry I and I told the policemen eh I told the policemen eh there's there's a grab driver you know he this is what he did and things like that , then uh my husband ask me eh if you want to make a formal police report you got to uh this is actually a formal police report then you got to tell them lah if not they will not you know they will not really take action things like that so what I did is because I was so angry


I call the grab immediately and I go and I I I get I describe that I saw this rider he probably gonna pick up the food at I think pizza hut , right now at this timing and I think based on their record right they can find they they found out narrow to to to find out three three riders uh


so in a way I hope that, the grab the the the company can actually give them a call and find out who's the one and give them a stern warning ah because I think this kind of action should not be it should not be like that lah because you are wearing their T shirt also what


that's their company logo ya very funny I I I don't understand to to, to be in a rush and to to probably just want to, and some more the it's it's not like it's very inconvenient you know he probably take from b one to level one he come up from level one and and he probably do not know his


way and he take escalator to level two where we actually live at level two so it's quite funny he that he should have just uh take escalator all the way lah, ya so anyway this is a, I don't know maybe it really testing my uh patience for the past two days ah I was quite ah ya I I I was quite uh ya angry we probably the people are quite stress up lah so that's why they are


they're like that lor, ya, ya correct I I mean it's like who cares whether he got uh corona or not but I I don't like the the the the matter that he like you know uh he trying to like


the kind of action like try to pick a fight where I got two young boys with me you know four years old five years old and try to use his hand to open my door, things like that and ya that kind of body language I think is uh is not right lah is not the right thing to do


then we're safe yes for what right , ya it it doesn't really make sense ah ya, scooting ah [orh]


!wah!


oh the so this one was actually before the they implement or or all the measures in place or before that, [orh] okay okay


ya and especially is at night right you do not know what they will do to you right to pick a fight or something like that, ya actually sometimes ah all these ah people are like not sure whether they are crazy or not or not you know they like to


uh maybe very small hearted very small minded they like to pick fight and things like that or I'm not sure maybe or in their day they are too they they feel things are too mundane already then they just the at every little thing that is actually is very very small thing but they try to, you know ya try to blow it up ya make a mountain out of a molehill right so so silly


ya but I but I can I can imagine ah I can imagine that this did this is actually at that time you're you're alone right, yeah true and and and the


I also think so oh ya that that that at that time you must have felt a bit uh helpless lah hor


, but I think ah that I think this won't be as bad as I think what I've seen before as one of the very negative , uh it's it's not a myself but I I saw because you talk about car right then actually at my at my car park itself so I saw a family


a father a mother and uh they they they each are carrying a a young uh their their their daughter each lah so then then then this family is walking towards their, their block already to their to their block uh which is actually a car park there then there's a car there's a brown car that uh the move quite fast that dash you know uh really quite fast and almost hit the father


like you know just by maybe couple of CM so I think the the father upon seeing it right the the father actually just probably just tap on, the side of the car you know the the car, and and and lo and behold that that the driver came out and use vulgarities on on on the family on on the on the father and and and the father was actually carrying a young daughter and just scolding all the vulgarities and and and everything at that time so


at the time I I also felt a bit uh helpless because it isn't it didn't happen to me I was actually nearby I was at because I just park my car but because actually I I was actually, uh with my child so that's why I didn't go up and uh you know and confront or things like that ya but so a good thing is uh shortly I saw another car that came by then the


and and and the driver actually came to help uh the family itself, ya so I I cannot imagine uh , uh the kind of uh uh the kind of stress ah that the that the family the mother they will feel what what what if that the crazy driver actually hit


you know hit the hit the husband hit the dad or things like that and and hit and the dad it's actually carrying I think the daughter the daughter probably only two years old, the daughter was also crying because ah the the the crazy guy was actually screaming at them


(ppc) he didn't so that's why I was thinking that that is actually quite a negative thing lah so I'm not sure why why uh, why I got such a neighbour in in in my estate also are they like other, crazy or what ya I so I I hope I will never meet this kind of uh people also if not honestly if I'm the one who meet him are I I did think eh how would I react uh if I use my handphone to to flash at him uh to video him


I do not know whether he will uh bash me up or things like that I also do not know ya so so this is actually the part lah but I guess, I guess if you feel if if if you're in any stressful, uh scenario I think is to stay calm and think what is actually the best thing to do at that time ya


ya lor try not to react in anger lor I think this is only the the the only thing that I I think can do lah ya but you need got


my kids ah what makes me stress ah , actually true you know I think that for all parents they will be stressed by their children to a certain extent maybe now you might not have feel it lah I'm not sure now now for myself ya I maybe not say very very stress


lah but yes I do feel ya how come my son do not really like the whole pencil and write and why how come my son, cannot really spell even like three letters now you tell him to spell this word next thing is he spell you ask him to spell another word then he'll forget the first word


he's you know things like that but he he's good in in in like abacus in mathematics but he's not good at spelling this is what I think so, ya so I think


ya worries worries me a bit lah ya, so other thing ah other thing that make me stressed ah I think now when they're young ya ya probably stress at ah hopefully that they will be <mandarin>乖乖:guai guai</mandarin> you know they'll be good you know they can uh uh grow up well then I think next time the the stress will be


will be different kind of levels ah when they grow older and older lor you know what they study lah who they mix with and things like that , you have anything that makes you very stressed or not ya lah maybe in a few years maybe in a few years


work ah, but I thought you just now you said that your boss uh treasure you a lot


okay


[orh] okay, customer stress I think that I I I I think like customer being impatient to certain extent uh definitely will lah like myself also very impatient one lor so but if let's say for example if it's actually uh if I need help then I'll get my assistant to help lor


to to to answer their queries lah ya but ya sometimes when when when we have so much task to do so it does makes us a bit uh stressful lah, and I think uh also uh when you do sale right I think uh the the most stressful part will be like you know like uh quarter end


uh quarter beginning and things like that lah ya but but like like like they're there are always numbers ah like beginning on the quarter ya you you feel very stressful that oh this is actually the start reset everything you'll be stressed that you want to


you want to do better for uh this quarter then coming to end of quarter then you must make sure that oh ya is coming end of quarter already you just at the last lap that you want to run, then and when in the middle of quarter you will just said oh okay now this is actually the peak of uh me running for a sale then you want to run for your sale


so it's like forever you always uh uh stressed that you always running for sale when things like that this is what I think lah like now like like really uh didn't really really stop lah but but most of the time , we normally stop towards uh maybe end of year during like christmas season or things like that


actually CB period is a time where this period of time uh there are still sale but just that I would say that, the the quantity probably is actually uh lesser than uh a bit lesser than uh before also because because I think a lot of uh client also have negative experience in in march because they their


portfolio right now is actually down along like myself now my I have negative experience that my my portfolio now is actually down also also a little bit mah , ah ya lah some some people will hold back in investing they will not do it now so they will just wait lor we'll they'll just wait for so called the market lah to recover then they will decide again this is why what I think ah


so tiring hor sometimes , but do you had do you have any time where things didn't uh meet the expectation like your work because you you you you constantly need to meet people expectation then is is there a time where


things didn't uh meet your own expectations in terms like your quality or things like that


(mmhmm)


oh but the restriction means what you cannot go back to office, oh so working arrangements is still from home right


okay but it's not a bad thing lah work from home at least you have less travelling time save your travelling time, oh there's no fine line true, so hopefully the negative experience will end soon then where we when we reach our phase three yes so I would say a goodnight to you is a is a pleasant time speaking to you


yes so I shall press the the S T O P


part two positive experiences, hello you had your break already


good toilet break did you grab did you get yourself a good drink to cheer you up , I also I got a I got a Chicha here


ya my husband bought me my husband bought me this drink just now the bubble tea eh but, but there's a Chicha near your house what is at connexis


ya lah so sad right so actually I think ah one of my uh most comfort comfort comfort drink ah comfort I don't have comfort food lah but I have a comfort drink my comfort drink is bubble tea so during this COVID nineteen right this circuit breaker


basically I managed to find out there is actually one place that sell bubble tea so so ever since during this uh circuit breaker I've been going there, uh almost every day to buy the bubble tea and that's actually at vivocity you know the shop called Nayuki


no the first level near the entrance is actually a japanese uh bread shop that sells uh ya last time it was actually they take over bakerzin


ya so I tell you yes correct their drinks quite nice so the smart thing is where, all the bubble tea are closed like Koi lah and uh #gong cha# all those are closed but this shop is open because they only sell a few, bread inside


ya ya very smart you know, so so so !wah! so so I'm I am so happy that I managed to find ah !wah! there's an avenue for my comfort drink so I was actually very happy lah about this this find itself but after a while


I I I just decide eh maybe I uh go go to try to make uh the pearl myself so I go and buy you know those instant pearl, uh no lah buy from uh ya online but ya so but the thing is I I can't find any brown sugar so I bought online as well so when they finally deliver to me so I boil the pearl and I boil the brown sugar soak it make my own bubble tea lor


effort hor effort just to just to find a comfort drink uh , uh but you have any comfort do you have any comfort food or drink or not yourself


!wah! eh I want to tell you a loophole okay there's a loophole you know right, you know the grain G R A I N they were saying that oh ya ya you order grain ah or you order the #yu kee# duck rice right then you can buy the bubble tea right so this is what we have what we thought okay


so one day I just decide eh it doesn't make sense ah so I went to uh I use the grab app right so I went to go and uh order bubble tea without their food and it and it works actually, ya that means I order from grain and and I only order Koi


yes, !oi! you never thought of it right, you see today I teach you something the both of you something new ya but now you no need to know now already phase two already yes so you if it can be done so they cannot openly tell you that you don't need to order their own no need to order their food but it can be done


ya it's quite funny lah, ya but , so but for yourself, what the other like happy or positive experiences do you have in your life during this COVID period


ya this circuit breaker period, true


oh ya lah true lah true lah , I actually I think it's true I think that the during this circuit breaker right I think the uh to be able to have your job I think uh you have a job security I think that's actually a very important thing for myself


but I think another thing that I'm actually very thankful for his you know that ah my daughter is actually being discharged from hospital so she was actually in the hospital for for for a long for one month uh for one month because, she had a heart surgery you see so she when she can uh come back home on uh in uh end uh april I was actually very happy so it was actually a gift to me as a mother's day lah where I can have all of them to spend time with me so to me I'm very thankful for it


, ya this is actually one of my happiest moment ah so, yes correct so but normally but every night it's actually my one of my happy moment because every night , all my children will be spending time with me and in my in my bedroom so I ya I I think they love the interaction I love I think they love playing uh


so they don't see like a bedroom as a place to sleep anymore so when they're in a room they will just oh they want to read storybook lah they want to play game ah they just want to , and they want you to like uh lie down beside them and things like that so I think uh for them they think is they think is fun !huh!


!wah! I think my perfect day ah after after entertaining them already right when they can sleep at twelve thirty AM also I think !wah! then that's where I can rest I think there's like like like my perfect day,


ya, then how but how's but how's your perfect day like what's your can you describe what what is your perfect day


whole day okay, oh ya


but where which cafe do you like to go normally, oh is it which which location is it at


!wah! you so effort ah you travel all the way down to robertson quay to drink one cup of coffee, ya lah true lah this this will be one of your most happy moment ah


but now but now that we cannot travel anymore already so I can only uh, ya I I I I can only try to remember what you know what is travelling used to be but ya really, miss travelling very I I I love to go to I think one of my best places ah maybe australia and Bangkok


your most memorable travel experience ah where, australia which which part of australia, , oh because you like to drive there right


oh, ya lah the great ocean road is actually a nice drive but it was a very very long drive ah I think there's around eight hours right


, ya, true lah but that one you got to leave uh very you you depart you got to depart very early in the morning right if not by the time you you you reach your destination will be very late already


it's it's true I think uh road trips are actually one of my most memorable travel experience also like to the phillip island when we drive or let's say to the great ocean road and there's another place I forgot where is a place is to some


mountain or somewhere I can't remember where is it but the the but the one I I somewhat regretted, some don't know some some mountain when you go in it's all limestone and everything one that one I don't really like, I can't remember where's the location ah that one is in australia also but I but I doubt that I'll be travelling anytime soon ah that's for sure


uh ya you can only dream of that lah , time ah I think so far I'm doing quite well at uh my field so I think my boss pretty appreciate me quite a fair bit because I'm doing sale so so in a way I think uh my even


uh actually I've been in in in my in in, my industry for quite a quite a while already so and over all these years I think that my sales uh record is actually quite proven so, in a way uh the bosses who actually have a whom whom I had been under I think they they they they they quite like me to be their


staff lah I'm also I'm also quite motivated myself lah so I just wanna do the best ya I just wanna do my very best lah so basically so in a way I just want to


uh if I think that I can uh do this well this month I'll try to do it even better lah that's what I'll try to do ya, ya I think I I think to be passionate I, think uh to be positive is actually very important ya


ya but but but but you know that those people who uh who always complain and things like that those those those are, the one ah who probably will be a laggard lah they they will they'll miss out quite a fair bit of thing


ya, but yourself I I heard recently you like to go to the gym right you love to go gym is it


!wah! good ah eh but you got to be careful you know you gotta be careful ah you go back gym ah, eh but what but what if they perspire or things like that ah


oh is it, !wah! okay


so what what what is this gym called oh okay, so you normally you you you go there like few times a week lah


ya , !haiya! I I I I really hope that I have your energy and your time that I can ah can go for exercise itself lah but I don't think I can spend that kind of


that kind of time I don't have that kind of luxury I mean I I did I did I I went for you know the, the rebounding classes I went for the uh the boxing class so I I I went with bbounce, the boxing class but I really like exercising lah the kickboxing and everything I think it's very fun it's a very good way to vent your anger


and you and you feel very happy after that you know because you just exercise ya, no no no that so there will be like a boxing tree so you wear your boxing glove right so so you you gotta throw punches maybe like you know the straight punch you know the uppercut or you know and things like that so the different kind of punches itself so


basically exercise your whole body your torso and everything so I think it's actually quite a good way to uh, exercise ah I feel so not too bad lah not too bad lah ya, uh ya lifestyle I I think maybe when uh phase three start when I go back office right I stop bring my laptop back home to work then maybe I would I think that there will be a very clear segregation between oh ya and uh this is actually work hours and office hour then I probably I'll be


have a bit more time lah because now working from home my yes I'm quite happy in a way that we have a bit uh we we we we don't need spend so much time in travelling , ya but I feel that it's also a big grey that you work until very late at night also and you also open your laptop on weekend also right for me like I open my my laptop on weekend also !wah!


ya lor pros and cons lor and so your big birthday coming in december leh so you have any, what would be so what what is actually your best birthday gift that you have actually received before


no lah from from uh [orh] from your brother ah, oh


, oh, ah for your hobby and you can make money true true true true


, best birthday best birthday present ah, uh, I don't know leh actually , I don't really care about uh ya I don't really care about presents


honestly I think uh my best birthday present will be uh good health, for everyone in the family, , I think that will be, ya and that will be my happiest uh time


, , wait let me see ha so you so you have anyone that you you actually look up to or things like that because you are very positive person you know you have any anyone that you


or or or or or or someone that you look up to as a as a mentor as a or or or some you know as a figure


[orh], caring ah guy boss or female boss


, how many people are there in the company


four five hundred ah that means your premises got four five hundred people itself is it, oh , oh four five hundred people okay


, that means he's very dedicated at work uh, oh very very special about him ah


so that means he's also a gym fanatic like you lah is it, he oh, then he got say anything nice to you or not, oh what's the nicest thing that anyone say something to you before is anyone eh eh


!wah! you feel very, oh so you feel very touched ah, your that one is in your previous company itself is it


oh and especially when a guy say this kind of thing to you oh , too , true [la] when a guy when a guy say to a guy I think that is actually very ya you feel you feel if you feel a bit weird but it but but since they are so nice but you have already left them ah left the company


oh they oh because they left already so that that that's why now you actually in this company itself lah, okay lah so basically the nicest thing that someone say to you is all the compliments from your previous company ah


!wah! that's that's very that's very nice but this is actually this is this like your most uh unique kind of a compliment, yes, I also I also think so eh I wanna tell you I want to go and catch a drink first so we catch up again


okay you take care see you


part one financial related topic, hi, very good dine ah just had dinner


ya I think the same has is affecting my portfolio but interestingly I think the equity market is, not reacting ya that's why, it's quite weird ah it's going the opposite direction


ya that's why, same also I actually increase my uh investment for my CPF I put in quite a bit, but I also was quite shocked that event the price just reshape back ah, ya


ya I think it could be but still have yet to be seen uh with now what half a million deaths death toll and then the economy is already responding to the, the drop in GDP and all ah so is yet to be seen how bad it will it drop


but I think we should still keep still keep invested lah in the market, uh I I won't place all, ya I won't place all my bets on the US uh I'm leaning more on international equities now


uh I actually used to have quite a bit of the the US uh what federal reserve bonds but I think I sold most of them already


how about you


ya US is heavily overvalued


oh so you mean you move they move back to the #hong kong# index or something


!wah! nice lah because chinese sure buy, got ah got now I


I also think I'm too a bit too cash heavy my war chest is building up ah waiting to, waiting to deploy ah but then the market is returning back to to near highs again ah so not a good time to reinvest


insurance product no what kind of insurance products you advise me


this one is a endowment is it, oh what, what's the what's the guaranteed rate ah


ya true true other sales charges high lah for such a product if do you get preferential rates on anything


ya, oh okay because now I I actually put my retirement planning into this thing called ah endowus ah, it's a kind of a robo


adviser platform, E N D N E N D O W U S ah they do, ya they are the sole provider for


for CPF uh IS investments ah into unit trust, so far only MAS has permitted them to be to sell so, right now I using my CPF to invest in S&P five hundred plus uh international equity ah five hundred


uh oh they don't they can't invest directly into that fund they have to invest in a singapore, denominated dollar denominated fund then it will go through a seeder fund to the SPY


quite complex but they they do keep the fees quite low lah maybe around one to, it's definitely below one to one point five like that


uh is so there is no initial sales charge so they they rebate that to us plus, management fee they charge a flat zero point four so their their stand is that, they will sell you the best product, as long as


with uh as long as you pay them a flat fee so their advice to you is unbiased ah they won't sell you one product over the other, unit trust


for, uh no uh, they can only they are the only ones approved to sell unit trust, by investing our we can only use our CPF money and invest in unit trust through them, because they have capped the the


ya, ah ya ya


ah ya but uh they they were saying something like the total fees exceed the, the CPF limit lah on the fees charged to the investors because we don't get institutional rates right, so we get retail rates right


oh oh okay okay so they consume right, ya


must exceed ya, ya correct the SA is too golden already the four percent, ya, !wah! refinancing uh


oh is that the what floating rate or


SIBOR rate


!wah! quite cheap ah, ya definitely definitely cannot have too much emergency


correct six, ya actually they do call me like what those CFD products or something but


I I tend to favour more simple products ah you have any experience


I think he go back to unit trusts already right


uh there there's one right the dividend advantage right, oh full full equity


oh excluding japan


ya correct correct I don't go too heavy weight on US also, uh credit card !wah! I think the UOB one is the best for me right now


ya , uh UOB one credit card plus the savings account card it a savings account so UOB one gives you five percent rebate on all purchase, plus if you do grab


ya, insurance premium ah not too sure but they did say I mean if you can charge to your credit card I think it will count it but there's a there's a monthly cap lah two thousand dollars


ya five percent, ya how about you eh tier


ya ya they tier like five fifty dollar then hundred dollar, no, I think it was fifty then something


ya correct correct then the savings account I think we get up to three point three percent in interest I think, if you, so far they have never, ask me to pay membership fee I think


, not too bad lah ya oh recently I did sign a citibank cash back plus lah that one has no minimum, and but it's only one point six lah rebate


no cap eh this one, ya the good thing is I got these free airpods


ya ya lor ya


oh that bad ah


ya, ya, !wah! , that's a big size for a lot


ya diversify ah


[oh] like car or home all those [ah]


part three negative experiences


how do you even meet this kind of people


ya very inconsiderate right


ya not acceptable ah, at least be


oh ya roughly can, !wah! this two all during the CB period ah


acting out ah, !wah! but still not right ah to unleash it on someone innocent bystander


ya very aggressive, ya that's why, uh last time also I had some experience with a taxi driver when I was scooting ah at night then ya so I I was like scooting near robinson quay then I was crossing the road so I slow down I look at traffic


then I scoot across the traffic junction so I check the rules actually it's okay to scoot across as long as you go across, the junction as fast as you can I mean safely lah, but still the taxi driver saw me he saw my headlight he stopped and he horn at me


then he got out of the car to scold me eh, !wah! then I got a shock like !wah!, I'm crossing at the junction crossing and then I looked for cars, then you come out and scold me say I cannot ride my scooter


and I was like !walao! eh what's going on man, uh long one year ago already I think this one, ya so because especially when you are trying to be a good citizen uh follow the rules ah suddenly one taxi driver just not happy with scooters just come out and scold you


doesn't feel good lah, ya that's why I quickly wait for the traffic light to change ah just go already


need to blow it up ah they get triggered


alone ah so a bit scared also, because the taxi uncle look like he can beat me


ya ya that's why no one to call for help also no one to witness anything ah


!aiyo! and he didn't stop some more which is quite


!aiyo!


ya ya, try not to react in anger right


how about at home eh any any like stress or any, the kids stress you


so in terms of worries you will a bit lah at night lah


ya, being a parent not easy, !huh! me ah, not not humans lah work lah, ya


ya ya the the the, that's the interesting thing so the boss treasures me a lot but you know that not all work comes from the boss, so work comes from colleagues also, so I have many customers to serve


many to pleased ah so they come from all directions uh, one day I can be serving three four customers, then they're all very, impatient uh


ya I'm not sure if you experience this in uh banking ah customer come and stress you out


the numbers ah the pressure


ya, oh so now actually you ramping up ah during CB period


ya that's why that's why !wah! so you kind of lost a bit of business there


ya lor


uh I think some sometimes lah there are some restrictions that, I used to I mean some uh freedom that I used to have lah in a previous company, so some of that is missing so ya I do miss it lah


some like uh, but now with CB and all that it's a bit more, lifting up of uh restrictions so it's getting better


uh no lah as in more more stringent on the working hours a bit less flexible on that lah working arrangement wise lah, ah now now yes still from home still from home


same as you, ya lah about same as you ah, there's no fine line , to clock out ya


yeap


part two positive experiences, hi diana so


let's share some ya had a break already good toilet break, shall we share some positive experiences, ya ya , cheer me up yes long day after work


!wah! Chicha eh looks like heytea oh, so it say how long !wah! is this


wait Chicha is taiwanese is it or something, cheese [orh] <mandarin>吃茶:chi cha</mandarin> [orh] ya ya ya I saw, !wah! that time COVID period hor CB cannot even drink bubble tea !wah! after now


Nayuki ah is it basement or, ya ya ya ya I saw them


oh so quite nice ah, sneaky ah very sneaky


oh from supermarket ah, online (uh huh)


!wah! not bad, effort effort , desperation for bubble


comfort !wah! my one is I think heytea and Koi !wah! you know when Koi closed down damn sad, but then then


ah ya lah same ah, ya, yes


you you order from grain just Koi, oh I didn't think of it


ya, (uh huh) sneaky genius


!wah! I think, oh COVID period ah, uh having a job is definitely definitely one of the happiest things , still having a job and then the boss still appreciates us I think that is one of the


life's joys ah when during this traumatic experience, had seen ya, how about you eh


ya happy that she's home also


ah ya


!wah! is that your perfect day ah, your perfect day is to stay in bed with with your kids lah


, play with them then make them sleep, restart , !wah! mine is I think opposite of yours eh mine is a quiet day I go cafe by myself and then I read and then I spend the whole day there sip a cup of coffee


ya now COVID, uh I mean CB over already lah so, fantastic I can go out to cafe chill by myself, quiet time lah can can read the word can read emails


uh there's this place called the book cafe ah it used to be very crowded pre CB, now it's empty, !wah! is uh near robinson quay there


ya sia, to sit on a nice sofa and have the books around me but I don't read those books


ya, dream of it


oh same except Bangkok , ya I australia for me ah, same as ya, the great ocean road ah I think I went with my parents


, ya driving is the best there not like singapore


ya wanna board, every corner every turn ah it just, feels so exciting ah feel alive, , not racing not racing but just taking every corner and then seeing the sights lah


something you can't do in singapore, oh ya, ya correct end up staying there overnight


blue mountain , oh okay okay


ya can only dream of travel, how about work for you eh any times that, you really happy appreciated


!wah! that's good


!wah! nice passion ah, ya that's why now


ya I agree agree, having a very positive outlook especially in the workplace will definitely give you more opportunities ah


oh ya gym open again ah so happy some more now ah I think I'm paying ya I'm getting my worth, ya !wah!, now gym only got twenty people you know everyone at least two metres apart lah !wah! I tell you perfect ah


, oh so everyone is supposed to clean up before and after they touch the equipment, so I will clean up then I finish then I clean up they finish they clean up then cleaner come and clean again


so it's like three times three four times of cleaning ya, fitness first [orh], ya about three times a week ah I think it's good to go there to just destress and uh work out break out sweat especially now that CB is a bit loosen you can get out of the house exercise also


how about for yourself leh what you do to relax


ya, oh nice


two hands, and you box ya you box stuff ah , ya ya ya


ya, not too bad not too bad hopefully still got time


ya that's right, !aiya! pros and cons lah work from home


oh from my brother ah, my canon camera, ya that one I think is the most expensive so, so far yes and I think


ya that one !wah! it brought me a lot of joy ah that that camera plus I can make money with it so it's double joy, it's for my hobby and can make money, ya win win best kind of hobby is the ones that can make you money


you leh


presents ah, and to celebrate with your kids right


uh I think right now in my new company I have uh, a boss uh that is uh very


supportive ah, and also caring ah, guy boss guy boss, ya so he is uh he puts in the effort to to know his staff ah the company is actually quite big


but I can see that, uh maybe singapore around four five hundred and overseas got more, spread out ah it's a big factory ya


ya ya so he quite encouraging and then also he he does reciprocate ah I can see that he he gives us a lot of rewards, so he's a, and plus he's a role model because uh he he really shows us how to lead by example ah


how about yourself, yes uh not not only that lah not only at work ah outside work also you can see that in personal life there's something rarely seen ah


no lah no lah he, nice, uh !wah! I think it was I think it was quite in my previous company ah some there was this like kind of uh presentation for


recognition for our effort then suddenly like everyone just uh put in their word for me ah then they say how I, oh actually help them during work lah so that one, I think it was one of the nicest thing ah


ya ya ya, quite unexpected actually because we are all guys we don't usually say this kind of things out loud, so suddenly to hear it from everyone lah so that's quite, a pleasant surprise


ya lor too mushy ah ah you cannot say straight up lah, cannot, ya ya


ya they they also left already they left before me


ya, (uh huh) I I think so I think so until now, you too


good ya see you later


I would say five years ago I think I would actually probably work more but I'm a little bit young to work lah so uh that's a little bit difficult


I think I'm saving a lot, uh maybe and I didn't spend much either but I should maybe, you know look into investing or, spending wisely


on what is like necessity rather than, wants, but I think I'm doing a pretty good job right, now so should be fine okay, should I get a DIY financial advisor to


my financial advisors might, okay to plan, my finances honestly right, save as much for education that's that's about my, plans for the and if I have my own external work I will


probably just put it into my like half, I earn this amount of salary I will just half into personal spending and half into savings so that's my foolproof plan because I don't spend a lot anyways let's try question ten what do you think of


financial independence retire early, how can one achieve financial independence


because I'm very young, I don't really think of retiring early and hopefully financial independence, that, is that sounds that sounds like a plan, I I actually,


will try to be financially independent in some sort like personal spending but my maybe like taxes insurance, oh , a lot of things to think about I don't think I can be financially, independent in the next decade or so I mean I will aim for the next decade or so decade is like a long yes so I will aim for the next decade to be


financially independent but retiring early I don't really have a, problem with that because I feel like I will enjoy my job so I think I can just work, until unhappy so it's I'm not entirely sure I'm not I'm not


sure I think uh I don't know I think, I just I just enjoy doing things so like it's I will I mean I I relatively can endure studying and I and I like most of the environments I go into


so if I don't like an environment I will probably not


right


ma could you shh


I think the CPF hor is not is not too bad but I don't think it can it cannot it can't cover a lot of things it can't cover a lot of things but uh I mean I don't think it's sufficient to cover a lot of things but it can you know take your healthcare and


okay


but if I'm not wrong, if I'm not entirely wrong uh the government uses our CPF contributions, to put into and, invest into Temasek Holdings if I'm not wrong and uh Temasek Holdings, has pretty uh not not a great reputation you know they invest uh in their


I think that, needs more transparency, with regard to like uh, how they use the CPF contributions because it's that's kind of like


may or may not be why they shift, the retire the withdrawal age for, CPF , to five years back, which is, a little bit shady because, uh if I'm not wrong they invested wrongly or something happened uh from the investors in Temasek Holdings so you know I guess they do have to be more transparent with how they use the people's money but it's a good


it it it's a good time because like singapore is relative relatively transparent and you, new ways, so shouldn't be a problem as long as, nothing goes wrong, alright uh let's


what advice would you give to someone to get him or her out of, debt don't borrow yes, don't borrow from somebody who's gonna give


but banks also have very big


do it responsibly please , don't you know keep doing your, debt occurring habits, , if and you have to manage your life, because you're responsible you can't keep borrowing and living off other people very


yup that is not ideal, but , ya but some people are stuck in unfortunate situation so


next in, in the post COVID world what challenges are you making in terms what changes are you making in terms of your spending


should I go first alright post COVID, interesting I'm actually, I mean I wasn't spending much before uh and I actually had the opportunity to you know, uh


teach online so that is a, source of income so I have made one or two purchases online, which is higher than average, , but , I think relatively same because I'm


in a very stable financial situation, and I'm lucky enough, to, I'm, yup yup


okay if they're in a stable financial situation and they're not business owners or SMEs that are struggling they'll probably be more like free and easy with their money because they're like oh I restrained for three months and then they will just spend, so economic rebound may happen


I think the the education


interested in things or I don't think I'm very interested in, spending a lot so, minimal to necessary, spending, so I don't really think I need a credit card, uh in the near future, and


either way know how to manage it either way so


why not just live now worry later I'm kidding of course you have to, plan for retirement health expenditure is very important I think that might be overlooked into the future so (hmm) let's just try to, you know look into health insurances


and, to cover your external costs and that will definitely help a lot because health insurance is meant to save your ass yup


negative experiences


saddest scene you've ever witnessed


there's a lot of sad, scenes I guess, oh, if I'm talking about like friends I mean like you know when they are sad and then, they cry and stuff like that that's like really sad


and family when they cry I think more interestingly, would be when I see like strangers that I don't really know and they like breakdown in public and then just like really heart-wrenching because nobody is there for them at that moment, and I don't know whether I should be


there for them or not because I'm a stranger, so that was actually okay there was one, there was two instances one is a little bit like humourous and funny so I'm not sure if it's appropriate , but it's like a girl she was on valentine's day it was valentine's day I was just going for tuition and then she she was someone dressed


really nicely, she was just super nicely and then she came out of the toilet crying I was like, , that is a little bit sad that is not, the extreme amount sadness but the second one would be probably like when I was a


when I was a secondary school student , we had to go like around the block taking surveys and stuff like that lah so I mean when I'm a secondary student like I like don't really know how to interact with


people or strangers properly I guess so I didn't really know how to react to this but then we were just taking surveys and then we asked something about uh we asked a migrant worker something about his like friends or something or the other can't remember what the question was but it was quite


his response was really sad because he started like he was just lying down on the bench and then we just like so can we ask you a few questions then he like spoke in broken english and then he like teared up and said like there's nobody that I have, in this place and everybody is like


like terrible to me and I'm just like I kind of want to get out, and like, it was damn real and I was like fourteen and I was just like, I don't know how respond to I don't know, how to do I don't know how to be there for him and I there's nothing I could do and then he was just like


like he just he just like said like oh there's literally nothing I I don't have friends here because they're, they can't really talk my language and uh ya lah, so he was just there alone and, I was it might be, probably scary like maybe something happened at home and stuff like


that so like a lot of things were like running through, my mind but I really didn't know how to respond so I only me my friend could only like turn away and be like, like leave him be sad because he didn't he didn't seem like he wanted to talk anymore , so ya that was really like


heart-wrenching to not be able to do something so that was, that was that was really sad, I think, ya that's why I think like I am so focused not not just that, but like my, friends who will experience


go for it you, so many things , so many things cause I'm an artist and everything will turn out not meeting your expectation, so


okay so like you know when you do art, , you have this beautiful picture in, your mind this is just day-to-day life things not like in one important moment in your life so like you know when you do art as a dancer and as a artist when you, do art there's a one picture you imagine


in your mind okay I wanna achieve this , and then you try and do it you try and execute it and through your own ability, you cannot, you cannot because simply like, it's, either too ideal too perfect you don't really know how uh you don't have the the ability to you don't have the resources


something like that, so like maybe you paint a picture it's not pretty enough it's never pretty enough, it's it's always like that like mitigating the expectation it's not , , I guess I would say I have high expectations, most of the time, unrealistically high so I will always like mitigate


the expectation, the ideal and the reality like , is it like livable if not then are you gonna do something about it so , uh like, so if the uh if the art is not good enough then I'll probably do something about it if not


I would throw it, in the trash or just live with it all and then like you know if, there's if there's uh something let me think err where was I if


okay no if the okay if the art, was I would say if the art is like, people say oh it's so good and then you don't think it's, good you know it like teaches you something or the other about, accepting you know, the raw beauty of it even though it doesn't look ideal


guess what I'm interested to know now you put up the suspense you can't just skip over it I want to know now


that's so sweet


you wouldn't have you wouldn't have those memories if you didn't get rejected


yes, yes, I can relate because same because yo NUS rejected me, ya, eh no but I can I can relate okay cause


uh I mean like you can't compare lah you can't say like oh


biggest thing holding, me back from my goal, I don't have a lot of the long term growth which is a problem that would probably be the biggest thing that is holding me back because I'm rather indecisive so, you know lots uh


I would say, I have yet to, uh decide on what my solid end goal is, I probably will find out you know, in uni , I feel like closer and closer to it every day


but, biggest thing holding me back is that like I feel like I'm it might not, be it might not be true, but like I feel like,


there's this one university that I really really really like it's part of my goal like it's like, like, my heart like is drawn to it and like is, like there's like a calling lor so like , in in going to that university as dumb as it sounds


, ya so I think I already uh like, is your NUS ya, so like there's a lot of things, that like I learn from there and there's like when you go there and then like when I learnt about it and then like like there's the energy that you cannot explain kind like then


I feel like !wah! if there's something I really want then might as well go for it right so I think getting rejected by them was also quite devastating so I relate to you on the DJ thing because, yeah, ya but I know


, ya so that is one of my short term, goals like getting into that university and, I may try next year uh, I would say it's just like my current level of experience and of experience of life and like the fact that I go to like


like, not so Ons schools I would say, where the people are more lowkey and don't like have like school initiatives even though I started one school initiative like uh maybe like in #hwa chong# or in RI there's a lot of people who are very hands-on and have a lot of experience during school initiatives


and like I'm currently in contact and learning about all these things right now so it's very interesting because their organization is very interesting they have a lot of, experiences because simply because, they were in the right school, they have a lot of experiences and resources and connections that I didn't have


, so I think it's good to, I think current level of experience and, like connections is stopping me from getting what I want to generally be a better person and make a good impact into society


I know one or two but I wouldn't, attribute that to UMNUS I think that I have two like general goals one is just to generally be a better person and impact the society I live in in a good way and second is to get into UMNUS UMNUS is my ability that or my experiences that probably lead me to like look


less than good in, the, admissions officer's eyes but the second thing to be a better person also has to do with my experience and connections, so


positive experiences


thankful for, everything almost everything I think uh family and friends super thankful because they're so sweet super, and never ending support


and feedback and like a lot of a lot of things to be thankful for lah because , you know they they always give like their advice their life, experiences their support and it's usually doesn't come at


with with with the attention of, feeling like of course we are we are so blessed to have them uh I have a very very very very tightknit uh


friend circle social circle and you know they're always, supporting me and being so sweet uh and you know my family's best !woo! and, obviously I'm born into this like, uh, like level of income


very very thankful for that because like I don't really have to, experience all the things or hardships that like my other friends may have to, go through that is, a unique experience that not a lot of people get to enjoy so


yeah and also my education


!yay! sick alright, what for me (hmm) hate ah , I don't really hate !hey! I didn't hate anything okay I think I did I was very picky with my food and I didn't like vegetables


and guess what now I'm a vegetarian trying to be a vegetarian, !whoa! big, I I don't hate meat I love meat I really love meat, what did you use to hate as a kid I hate I hate vegetables and I hated tofu


and I hated , I hated mango and I hated durian and I hated uh literally everything I eat now like brinjal, , apples I hated apples, I couldn't eat apples so, everything I hate now I think I I just


should I just give it like second third shots and then I was like okay okay everybody says it's good so like you know try to see the good, in it and like, now I can eat almost everything, so I think taste is a very acquired thing as long as you like are open-minded enough to try enough of it


maybe you just tried the wrong, right like maybe you just tried like a bad apple or maybe like a bad, badly seasoned, Mapo tofu, you know you just keep trying maybe one day you'll like, one of it, ya and then like I found so much variety of food


, like as like while eating like, indian food like uh and mexican, food and like all the all the stuff that vegetarians eat I was like oh my gosh yes, it's getting easy, so ta-da here I am now


and I used to not care about my health now I care about my health, so ya, lovely let's let's do, number one what was your best birthday present, and why, oh damn okay


I would I would say the best birthday present, was not a an object it was an experience, so uh my homies my friends uh really gave me


a very good experience last year and this year and you know every year I live but like, past it was especially memorable because they , you know pulled a few surprises and like


uh one of, my crew like my frisbee team they didn't, like we weren't especially close or anything like we were just getting to be, quite close, and then like suddenly like they threw, me like a huge surprise at the field, and it wasn't even my birthday it was like two days before my birthday so I was so shocked


I would have cried on the spot but like you know there were a lot of people so I didn't cry ya but it was really funny they like pulled some pranks, like I'm not gonna say it because it's quite it's quite gross to say so but it was really funny and then they poured water, on me, and stuff like that then other and then my friends after


wards like, they tricked me and they were like oh no I'm supposed, to, they were like oh no I'm so underprepared for was so underprepared for her birthday and it's like oh no it didn't arrive yet !huh! then like we got her cake that I think this was on accident but like they got me coffee cake and I still hate coffee so


like I was like I don't really want it let's share with everybody so it was like fail all the way until like seven PM and then they were like oh no I'm kind of injured can I go back to your place them bam !whoa! huge celebration, so it was nice it was so sweet


and then I I think I cried ya I cried so, so sweet, the best birthday was an experience


okay so okay okay okay let's, is is some what, who in your life


uh I think everybody is very admirable in their their own way, , I would like, to say I would love to give credit to my, mum because she's pretty inspiring you know I think works damn hard works super hard


uh and doesn't really complain, a lot and is you know, woman self-made woman !woo!, really admirable other than that and she takes care of people a lot and stuff like that so a lot of


super thankful for my mum and super inspiring, and I think I would like to be as hardworking as that but other than my, mum it's, all the time, uh other than that I think I look up to most people who are like generous


and have , like a sense of humility even though they're all amazing people they're just too very humble and I'm just like, you're a beautiful person thank you for existing, ya ya, so I I think I look up to a lot of people in different aspects like every single


right, everybody has something admirable


(ugh) I can't okay , !hey! okay that's not fair okay I only have, uh, family, uh, overseas ya so I only have family overseas trips I haven't I haven't gone overseas with my friends yet because COVID but it's okay


uh most memorable there's a lot of memorable ones, uh it's very hard to decide because there's like, good bad I think the one of the, one of the most memorable was like japan


and then we got lost because I gave them the wrong, I don't know why they trusted a ten year old kid with directions in a foreign country but they did and when we got lost in japan and then we had to walk a few kilometres in the snow and it was very fun cause we found the ice cream shop that I wanted to go to and it wasn't that good but it was and then my aunt


oh ya eh that's not fair okay


oh my gosh


it's a small rock but it's called an island, ,


!whoa! that's wild leh, you put your students at the rock


sick insane


no live in the moment


!wah! orders, , okay I got it already, they okay my friend, who just started to know me on overseas like via a trip, like we were in vietnam and I was very I'm very I'm a very excitable


person, so he turned to me and said, eh you like dog sia then I'm like , excuse me there's rude and then he was like no wait no , I mean that in a good way because , because like dogs are like so small and then they see something then I'm like oh my god oh my god oh my god


so they were very they were like oh my god you are very like a like a dog like a golden retriever because like, the your reaction to like durian or jackfruit and then the woman climbing up the tree and getting it is like so excitable is like a dog so that was, quite heartwarming yup


that stuck in my brain for awhile,


uh, yes if you, have, I tread you tread, !yay! welcome to the world of girls


all these compliments are thrown around every day that's why everybody has


, nice


financial related topic, hi I'm xavier so like I guess I'll start on the


this financial related topics lah so like, uh, I think like one financial advice that I would have given myself five years ago, which is like, when I was seventeen is probably not spend so much on like uh


like uh, how to say uh, uh such novelty products you know because last time used to buy like a lot of like, uh clothes and uh


stuff that didn't that didn't really have like much of a value aside from like just clothes so like I would have just uh, , saved that money and put it to maybe more banking stuff lah so like maybe uh try to, have more savings and like uh just save up for investments and all lah so ya that's what I would give myself I mean like like the advice I would give myself lah if I was to


, say five years ago ya, elizabeth what about you


okay so for ya so for this like I know that uh I personally had been approached by like, a couple of friends lah like uh asking me whether I should uh try some investments save up for my future so like


some of the plans introduced and some of the plans that my friends have lah is basically saving about two hundred dollars every month and putting into this uh investment plan so like once you put this uh, money inside the investment plan uh every month like the interest rate will accumulate then at the end of maybe a couple of years depending on the plan you'll get back a higher interest rate lah so like


like even though I thought this was like a pretty good idea I I personally don't think it's sustainable lah for my situation lah because uh I don't have a stable income because uh I'm studying in uni lah, so uh for me to uh commit to such thing is a bit difficult so uh that's why I would


uh prefer to wait until like, maybe I have some time to, uh work on, a part-time job then maybe I can get an income to be able to, uh subscribe to such high commitment plans lah so ya that's my personal take


do you have any financial


financial independence or retiring early, I guess it depends on the sort of standard of living that you wanna decide on I I also have heard like a lot of my friends and like they have posted a lot on instagram lah to


uh to, what is it uh save up for retirement even though like you're twenty plus you still can start thinking about it lah uh it is, quite like, it's really like looking into the future


and stuff like when it comes to all this but like for me right now I'm more concerned about uh how to, establish like a more stable income so like let's say we are talking about, uh like uh


selling things online like building up your own store that sort of thing so like like to understand like how all these business models uh can work I have been like working with my friends in uni as well lah as like some sort of side project so like