Dear Trevor, My family and I would like to thank you for your excellent effort towards the sale of our home. It was not an easy decision and we appreciate all your assistance throughout the process. We believe your attention to detail and your professionalism were key to the success we achieved. Most importantly your geniune and understanding nature was recognised and appreciated by all my family.
Selling our family home of 15 years was the most important decision my husband and I have had to make in our lifetime so far. Craig and I had never sold a home before, we did not have a good knowledge of the real estate market and had no idea about what we had to do or how to do it. So we really needed a trust worthy person to the right thing by us, to sell our home for a good price and provide reliable service. A close friend of mine recommended Trevor Fernandez from Ray White to us. Trevor had sold her family home just a few months before and had gained an excellent result with price and service. We rang Trevor and set up a meeting, we instantly liked him, he presented professional, knowledgeable and was very experienced in the real estate business. We knew we had found the right person to sell our home. Trevor was with us all the way, from the time before we went on the market to sell- to the sold sticker being put on the advertisement board! Trevor communicated with us nearly every day about what was happening with the sale of our home. Trevor with Ray White sold our home in four weeks, for a price we had only dreamed about! Craig and I couldn’t speak more highly of Trevor and his service, and we would definitely recommend him to anyone who is considering selling their family home.
Mr & Mrs Bradford,
Trevor you have been an integral part in selling this sentimental asset of ours and we would not have been more happier. You kept us updated on market feedback during each stage of the sell process and kept us both well informed on the progress. The outcome was positive for both you and us and it was a win win situation. I understand that this is a record price for a 3 bedroom house.
Also, thank you for being patient with us and also thank you for your assistance in addressing our concerns.
I would not hesitate recommending you as an agent to any of my family,friends or acquaintances.
Please let us know if we can be of any assistance to you in the near future.
I would like to commend Andrew Davies for his professionalism in the sale of my home. Andrew was always pleasant, helpful and sincere, never pushy. I was happy with the valuation and the quick sale of the home due to Andrew”s good work. He wasted no time with the photography, advertising and bringing prospective buyers through the home on a regular basis. The thought of selling my home had filled me with dread, but Andrew did everything he could to reduce the stress. I am happy to recommend Andrew to anyone considering selling their home.
Andrew, We are writing to express our sincere gratitude for your assistance in both purchasing our new home and selling our previous home over the past three months. You made the whole process smooth and relatively painless with your high level of communication with us at all times. You listened carefully to the type of home we were looking for and remained patient as we refined our search, something that not many other Real Estate Agents in the area managed to do. Likewise, your ability to understand what was important to us in the selling of our beloved but too small home made the selection of you and Ray White very simple for us. You were aggressive in your marketing on our behalf and we felt your entire agency represented our house very well. Having been very skeptical about Real Estate Agents to begin with, we were pleasantly surprised to find you amongst the agents here in Glen Waverley and would be more than happy to utilise your service again should we need it, or recommend you to others.
Mr & Mrs Miller,
Today I received a letter in the mail from Ray White with congratulations on the sale of my property at 37 Sunnybrook Drive, Wheelers Hill; I must say that without doubt the congratulation goes to Cristine Jones!! From the moment Cristine first came to inspect my property she showed nothing but professionalism. Due to her no nonsense and ethical approach on that day I had no doubt that my property should be placed in her hands. She never tried to sell herself above other agents in the area and for once it was a godsend to hear someone focus on why they would be able to sell my property based on their own strengths. The final sale price combined with what I consider to be record time was incredible considering all indications point to a time where we are in a buyer not a seller’s market. My sale was certainly seller based. There are many multiples that I could write about in this letter in regards to the care in selling my property. I would recommend anyone looking to sell their home to look no further, as Cristine is the one! Cristine Jones I take my hat off to you for a job very well done indeed and Ray White you are fortunate to have this lady on board. Well done and thank you for everything.
I wish to bring your attention to the outstanding service provided by Mrs Cristine Jones in achieving the huge sales result at 20 Haversham Avenue. Cristine”s direct approach and enthusiasm made the choice of Ray White Glen Waverley easy. Her specialist role in the area, and promise to attend to every detail of the sale was also important. Cristine worked extremely hard to get the maximum number of potential customers through the property. Her strategy to obtain the best sale price was inspired, and attention to detail excellent. Cristine contacted me almost daily and advised me of all interest in the property in detail. I was also impressed with Andrew who conducted the Auction. The final result was well above our reserve expectation. Selling your home can be a stressful experience; however Cristine reduced this stress and continued to help after the auction through to settlement. I could not have expected anymore from Cristine or the team at Ray White Glen Waverley and recommend them highly.
We are writing to express our complete satisfaction with Ray White as Real Estate Agents, especially with Cristine Jones and Damian Moore. After 6 long months of a bad experience with a different Real Estate Agent we changed to Ray White and they were absolutely brilliant. Throughout the entire process Cristine and Damian were very professional, conscientious, and motivated. Their courtesy and feedback were of the highest levels. We always felt as though we were their only client. We really appreciated their advice on the best approach to market the property and their understanding of our requirements. They met the goal of selling the house within less than 4 weeks. Our congratulations to Ray White Real Estate for having agents like Cristine and Damian and the aura of personal customer service they bring to your profession. In a world becoming increasingly self-centered, it”s a bright spot to find someone like them who takes so much pride in their work and manifests that pride in commitment and dedication to their customer”s needs. We have benefited greatly from their efforts of true professionals. We would be delighted to answer any specific questions regarding Cristine”s or Damian”s performance.
Ricardo and Monica Mauer,
We would like to take this opportunity to thank Peter, Ben, yourself and all the other staff members involved in the selling of our property, for all of your hard work. You were all very cooperative and most helpful in obtaining buyers to view our home; we were also very pleased with the five offers you produced on our home. You worked hard since day one of our home being on the market and we were blown away the final result as it was something we did not think could be achieved. We have now purchased a lovely property in Berwick and we are enjoying our extra savings thanks to the team at Ray White Real Estate in Glen Waverley.
Horrie and Maureen Parker,
We would like to express our appreciation to the team at Ray White Glen Waverley for the very successful sale of our property, which was completed well within our time frame and achieved an excellent result. The entire sale process was hassle free and a much more pleasant experience than we had anticipated. We did have some initial concerns, particularly in relation to the “open house” approach. However, even with more than 70 groups going through the property, there were no ”problems whatsoever and the follow-up communication was always very prompt and informative. We give special thanks to Ben Ainsworth for his time and effort throughout the whole sale process. We found him to be very pleasant to deal with and he represented the company in an exemplary manner. Should the opportunity arise, we would have no hesitation in recommending Ray White Glen Waverley to anyone considering selling their home in the area.
Jan & Rob Clyne,
I would like to express my thanks to Peter Meseha, & Ben Ainsworth of Ray White Real Estate for the successful sale of my property at 24 Redfern Crescent, Mulgrave. The huge decision to sell the family home of 42 years was made easier with the professional advice and marketing submission presented by Peter. His honest approach and attention to detail was most helpful in deciding on a Sale by fixed Date campaign. The campaign was professionally handled with excellent photos and text in brochures and in the local paper, plus a good internet site. Peter and Ben provided regular feedback following viewings & internet communication, which enabled me to be part of the whole process with very little stress. Also, the weekly meetings with Peter to discuss campaign strategies were highly beneficial & informative. Happily, the property was sold within the four week campaign, thanks to Peter & Ben”s diligence, for which I am most grateful.
I come with a real estate sales and management background of over 20 years and when my partner Linda decided it was time to sell her home in Glen Waverley, it was always going to be a difficult situation. As ”Glen Waverley”, is not an area currently serviced by any Biggin & Scott offices, we needed to interview the local leading agencies to determine who we felt would be the best agency for our needs. After several meetings with a number of agencies and indeed intense scrutiny of all, we decided that Darryl Wickham of Ray White Glen Waverley was the best agent to handle the sale of Linda”s Glen Waverley home.
Without question our expectations were high on all levels: service, communication, experience, Auction skills and of course outcome. Ray White Glen Waverley has an office motto of “Dedicated to Excellence” and they certainly live and die by their motto. Darryl, Damian and the rest of the team had a continual commitment to providing us with outstanding service and their integrity at all times could never be questioned. Darryl made the entire experience for Linda stress free and totally satisfying. The Auction skills shown by Damian on the day exemplified the office motto, and the outcome was over our expectations. As a Director of Biggin & Scott, I can only say if ever the team at Ray White Glen Waverley wanted to change teams; Biggin & Scott would love to have a group of people that have a commitment to excellence and integrity as strong as the team at Ray White Glen Waverley. I would strongly recommend anyone wishing to sell their property in the Glen Waverley and surrounding areas to look no further than Darryl and Damian and the team at Ray White Glen Waverley, and you can rest easy, as you are in excellent hands.
Anna, We would like to thank you very much for selling our home in Glen Waverley home for us. After living there for 35 years it was a big decision for us and you guided us through the steps required very professionally and with a minimum of fuss, then to top it off with a great result. We have moved into our new home and enjoying our life in Rosebud. Thanks again Anna and we wish you all the very best for the future.
Graeme & Jean Tulloch,
I would like to thank Ming for his professional care and support in the sale of my home in Glen Waverley. His constant monitoring and large client database led to an amazing Auction day, which was not only beyond my expectations but also his and his team’s expectations! I would recommend Ray White’s Real Estate services to anyone wishing to sell their home.
Just a brief note to thank Don for the excellent service he provided my wife and I with the recent sale of our property at 22 Mavista Avenue, Glen Waverley.
We valued his help and advice regarding the presentation of the property prior to commencement of the selling period. With a limited amount of advising the immediate feedback after each inspection we received from Don was very encouraging.
Our property was sold within 30 days to our satisfaction, with all documents explained and assisted with. We thank Don for his professionalism, honesty and obvious passion for real estate. We both would like to wish Don the best for the future and would be happy to provide a verbal recommendation for him at any time.
John & Loretta Edwards,
Julie and I would like to thank Ming for his effort in selling our late fathers unit. The previous agent was not able to present us with an offer in 60 days; Ming achieved the sale within 2 weeks. We were particuiarly impressed with his negotiation skills and that he was able to exceed our expectations. We thank him for his professional assistance.
Now that the sale of 4 Patio Court, Vermont South has been successfully negotiated we take this opportunity to thank Don for the excellent result. Through his professionalism, product knowledge and enthusiasm the sale price exceeded our expectations, which have made the task of finding an alternate home so much easier. We thank Don for his great communication through the selling process as he went out of the way to ease any concerns we may have had. We would not hesitate to recommend his services for anyone who intends putting their home on the market.
Brian & Helena Leaney,
Yang and I would like to tell you how satisfied we were with the outcome of Ming”s work.
We decided to sell our home when Australia was formally in recession and a great number of jobs were being lost every month. Yet Ming still managed to sell our house higher than our highest expectation. Ming has great interpersonal skills, is always polite, works very hard and is always punctual. We are sure that the great outcome was not because of just luck, but because of Ming’s capability and effort.
Silan Liu & Yang Xie,
I would like to thank Anna very much for her continual hard work, consistency and efficiency in selling our home. Her Professionalism as a real estate agent has been much appreciated. The team work of Ray White (Glen Waverley) clearly shows me why the firm has got so many awards in real estate in Victoria. I would have no hesitation in recommending Anna to my friends and to anyone wanting to sell their home.
I am writing to thank Darryl Wickham very much for his recent assistance with both the purchase of my new property in Mummery St, Mount Waverley, and the sale of my property in Portland Street, Mulgrave. During both processes he was unfailingly helpful, courteous and prompt in all matters. I was very pleased with the sale price he achieved for my property and the care that he took regarding my pets. I am very happy that I engaged him for this process, and would not hesitate to do so again in the future should I need to buy or sell property.
We are penning this note to register our complete satisfaction with all aspects surrounding the recent sale of our home.
The Ray White process was most effective. In particular, we wish to acknowledge the high level of professionalism of your Area Manager, Darryl Wickham. From the beginning of our journey, Darryl’s enthusiasm and professionalism made the selection of Ray White Real Estate an easy choice. We have been very happy with the outcome particularly given that our home sold so quickly… 15 days. The sale method suggested by Darryl was obviously best for the time and we think that the level of interest he generated was remarkable.
Graeme & Judy Howe,
Peter Meseha sold our family home in May 2008 during a very tough time in the real estate market. Our property was to go to auction in mid March, however was passed in as it was one of the worst days for an auction in a very long time. Having said this, Peter worked very hard to sell our property and was able to achieve a great result considering the market. Peter was very dedicated, motivated and enthusiastic during the sale and his knowledge of the Mulgrave area, efficient service and persistent attitude is what makes him a good agent! I would not hesitate in recommending Peter Meseha to sell your property!
Nick & Georgia,
Damian, On behalf of my family, I would like to say thank you very much to you and your team at Ray White for not only doing such a wonderful job in selling our home, but in the way the whole process was conducted. Selling up and moving house is such a huge thing to do, that choosing the right person, or group of people to do this, was something I was very nervous about. This was not the case with either Peter Meseha or Andrew Davies. From the initial phone call from Peter, and meeting with Peter and Andrew, all the way through and beyond having sold the house, the professionalism, care and concern shown was outstanding. The outcome of the sale exceeded what we expected, and the whole experience, whilst being stressful, was made so much easier by the wonderful job that you and your team at Ray White did. I have absolutely no hesitation in recommending your company to anyone wanting to sell or buy, in today”s market or at any time.
The Scoble Family,
Damian, We would like to thank you and your staff for marketing and selling our home in a most pleasant and professional manner. In particular we like to thank Andrew Davies for his attention to detail, follow-up and just being there for us. We have lived in our home for more that 35 years and were a little apprehensive about the whole process of selling. However right from our first meeting when you and Andrew gave valuable input as to the likely value of the property, the best way to advertise and the prospects of a reasonably fast sale left little doubt in deciding to appoint your company as the sole agent. It is worthwhile noting that from the first time you visited us it took less than 4 weeks to complete the whole process and all of this was relatively stress free. Your marketing strategy was perfect and we have no reservations recommending you to any party considering selling their property.
Richard & Peggy Wix,
I would like to take this opportunity to thank Andrew Davies and the team at Ray White Glen Waverley for the sale of my property. I found Ray White very professional in their approach to selling my house. I appreciated being kept informed of inspections and receiving a report each week after the open days. I was also very pleased that my house sold within the price range quoted by Ray White. Overall I would recommend the services of Ray White Glen Waverley.
As a Certified Estate Agent practicing as a Business Broker myself, I realized I could have handled the sale of my house personally. My wife and I however decided to see if we could leave all the hard work of selling our home to a really committed Real Estate Agent. We are very happy that we did and our praises must be showered on Darryl Wickham and his colleagues at Ray White Glen Waverley. I am therefore writing this letter to thank the staff of Ray White Glen Waverley for their generous assistance in selling our home.
Our special thanks go to Darryl Wickham for the efficient, professional and ethical manner in the way he conducted himself in the sale of our property. After interviewing several local agents for the potential sale of our home, we decided Darryl Wickham and Ray White Glen Waverley were the right agents to represent our home. We originally chose Darryl for his enthusiasm and confidence in our home. Darryl was very generous in sharing his in-depth knowledge of our local market and suggestions of numerous marketing options. He listened to our views, especially why we chose certain marketing methods and dropped others as we felt those may not be suitable for our property. The end result proved to be a highly successful outcome, in our opinion, of the great partnership in the sale process! Darryl’s continual communication after all inspections and purchasers’ enquiries provided us with the necessary information on the market’s response to our home. He was very decisive on the steps to take that led to a reasonable ‘pile’ of offers. He went through all offers with my wife and I and made our decision to sell our home a completely informed and easy one. I find Darryl’s handling of ourselves as vendors and all potential purchasers ethical and with utmost professionalism.
We would like to thank Darryl for his commitment to providing us with exceptional service, and would have no hesitation in recommending Darryl and the team at Ray White Glen Waverley to any one considering selling their home.
We would like to thank and congratulate Ming Xu on the sale of our home; we feel that Ming deserves to be congratulated for the skill, focus, and understanding manner in which he went about the sale process – that resulted in obtaining a top price for our home in such a very short time. After 20 happy years in our home, and not well acquainted with the real estate selling process, we felt some apprehension, but the calm and confident manner in which he proceeded was most reassuring. Ming’s management of the large number of people who registered interest in our property, and his negotiations with those interested led smoothly to an early and most successful conclusion. We thank him again for his help and wish him the best for future success.
Ted & June Bushell,
Please accept our sincere thanks for a great effort in the sale of our property. We were concerned that our property may have presented some issues to potential buyers and this would limit the price we were seeking. However through Ming’s persistence and professional skill he was able to achieve a very acceptable price. Also during the process we were very pleased with the way in which Ming kept us up to date and involved in the process. Vicky and myself send our sincere thanks for Ming’s efforts in selling our property.
Kevin Feltis & Vicky Rogers,
This note is to congratulate Jarryd Bow and thank him for the sale of my home. It was only a short campaign, about one month in length and during that time Jarryd displayed a level of professionalism that is to be commended. He did everything necessary to make what is a difficult time for a vendor – so easy for me. At all times Jarryd responded to my queries and requirements promptly and efficiently. He always kept me informed of any progress on my home and his documentation and reporting was competent, to the point and down to earth. Jarryd’s personality portrays him as a competent, friendly and very helpful. That is why I picked him as the selling agent of my home, although my original plan was to choose one of 3 other agents operating in the area. Once again, I’d like to thank Jarryd for a job well done and I wish him all the very best for the future.
Ray White Glen Waverley and Ming Xu -boy what a combo. My mother entrusted me to dispose of her Glen Waverley unit, and in turn I needed to choose an agent. Luckily I chose the right one. Ming was first on the scene to advise me and, figuratively speaking, never left my side. An auction plan was formulated to best suit our particular circumstances and this plan went like clockwork. Inspection updates came regularly and advice was always available. An auction can only be successful if people turn up, the more the better, and Ming worked hard at achieving this. The unit went for $45,000 above the reserve that I had chosen. Excellent result. I want everyone to know that I would do it all again with Ray White Glen Waverley. Special thanks to Ming, Jack and the others in Ming’s “behind the scenes” team. Job well done.
Jarryd, I would like to offer my sincere thanks to yourself and your colleagues for the successful marketing and subsequent sale of my home.
I am so grateful for the honesty and integrity shown by you throughout the campaign.
I am a firm believer that no matter which profession you are in, honesty always reaps its own rewards.
I would like to recommend Yvonne Tan from Ray White Real Estate.
I chose Ray White initially based on their local market knowledge and experience after meeting with a number of agents. Damian Moore initially came to meet with me at my home after working hours – at very short notice and then proceeded to follow up during the next six months until I finally decided to sell.
Our strategy was to go to Auction given the fact that I wanted to sell as quickly as possible. Yvonne was introduced as my primary contact during the sale of my house and during the next few weeks we had regular communication during the opens both on scheduled weekends and during the week. I was always kept informed of the progress.
Yvonne was hard working, committed and a pleasure to deal with at all times. I was very happy with the outcome which was right in the middle of the ball park figure originally discussed. I ended up selling two weeks prior to Auction after being on the market only about one month and with the desired settlement date.
I’d like to thank Yvonne Tan, for selling our townhouse in such a professional manner.
Selling your home is said to be high on the list of the most stressful things that we can do in our life time and it’s easy to see why this is so. We wanted the best price in the least amount of time and with minimum disruption!
Yvonne and Ray White Real Estate helped to make the sale of our property a positive and pleasant experience. Having our property open for inspection on weekend’s minimised disruption by enabling large numbers to view the property at the one time. Yvonne was always punctual for these inspections and provided us with a comprehensive list of attendees and specific comments. She also phoned afterwards to communicate in detail, the progress. She was very mindful of not coming to us with offers well under our expectations or what we would term “ridiculous” offers.
We found Yvonne at all times to be cheerful and willing to assist with any requests we had. There is a huge amount of trust required when you put your property on the market, because not only is it your asset, it’s your belongings and personal privacy that could also be jeopardized. With Yvonne, we had implicit trust in her ability and integrity; we would have no hesitation in recommending her to others because of her honesty, and the professional manner in which she conducted herself in the sale of our property. Yvonne obtained a suitable buyer in a minimum amount of time, for a fair and reasonable price and with minimum disruption.
We wish her well on her future endeavours.
Andrew & Julie Gifford,
I would like to take this opportunity, to thank Cecilia Wong for the quick and stress-free sale of my home in Mount Waverley. She is honest, has a good work ethic and was very professional in selling my home. I would have no hesitation in recommending Cecilia Wong to anybody wishing to sell their property. I would also like to wish Cecilia Wong every success in her career. Well done and thank you.
We would like to take this opportunity, to thank Cecilia Wong for her great effort in achieving a good price for our property in Mount Waverley. We met her 12 months ago, when you were invited her to give an appraisal on our property, and we found her to be very genuine and professional in regards to our properties value. We were also impressed with her language abilities, because not only could she speak fluent English, she could also speak Cantonese, Mandarin and Malay. That gave us a great confidence in signing her up as our selling agent and we trusted she would find the right buyer from either Australia or overseas. Cecilia’s professionalism, warmth and level of care were terrific and we really appreciated her taking the time to sell our property at a good price, instead of rushing us to make decisions. We would have no hesitation in recommending Cecilia Wong to our family and friends in the future and we would definitely choose her if we needed to buy or sell again.
Yue & Weiyi Xu,
Cecilia, I just wanted to drop you a quick email to express my gratitude. Thank you so much for helping my parents with the sale of their property in Mount Waverley. The fact that you achieved such a high sales price speaks for itself, despite the current market conditions and all the talks of gloom and doom! We were also especially impressed, when comparing our outcome to recent sales results of other properties from the same pocket and similar land size. You certainly exceeded all of our expectations! I will certainly be recommending you to all of my investment contacts. The good words I have received from other investors about your services have all been true and well deserved!
We would like to convey our sincere thanks to Ming Xu, Jack Liu and the team at Ray White Glen Waverley for the successful marketing and sale of our property.
The ultimate price realised was far above the expectations given during present market conditions. This was in no small measure; due to Ming’s dedication and hard work.
Our property was auctioned on 18th June 2011. The work and support of the team of six from your company; that were present at the auction, had a big bearing on the successful outcome.
The auctioneer, Andrew Davies deserves our special thanks for the way he conducted the auction. Several of our friends and relatives who were present were highly complementary of his work.
Thanks once again to your staff for their help, professionalism and their hard work; resulting in a successful sale.
B. F. S & R. A. Moldrich,