Walking into Sakae Sushi, it is hard to miss the shiny new fixtures on the tables, encasing spanking new white iPads.
What you see, is Sakae Sushi Malaysia’s first iPad ordering system for a Japanese sushi chain. This cool and modern interactive menu is aimed at improving its customer dining service experience, by handling orders efficiently and accurately. iPads are displayed on every table, allowing customers to place an order by just touching the screen and choosing their desired food and beverage. The system is designed to resemble an actual menu which the customer can browse through or pinch to enlarge the pictures. It also lists order items that have arrived or are being prepared. The new system is currently available at Sakae Sushi at the Curve, Berjaya Times Square and Sunway Pyramid, with more outlets to follow.
We actually found this iPad ordering system extremely efficient. As Cumi is normally pretty fickle about what he wants to eat, the system allowed us to quickly go back to our shopping cart and change our orders. We could add, subtract or completely delete orders with just a tap of the finger. It also showed us very quickly if our over zealous appetites had ordered more than we could handle. Once we placed the order, we could see which dishes were being processed, which had been delivered and which were pending. Traditionally, orders needed to be transferred by hand for billing, but with this new system, orders are sent directly to the cashier. Hence, staff members can focus on serving and meeting customer needs without much distraction. We actually found the service extremely fast, and 100% error free as well. Great stuff.. we will definitely be eating here more often as things are served up in such a zippy manner.
What we had that night.. (for four people)
Sashimi Mori Zen RM49.90
Hotate Mentaiyaki RM20.90
Sakae Candle RM10.90
Mango & Soft Shell Crab Maki RM14.90; Shimeji Niku Roll RM14.90, Enoki Beef Roll
Sakae Salad RM13.90
Aburi Salmon Carpaccio RM14.90
Sakae Blossom RM9.99; Cheese Soft Shell Crab Maki RM7.99
Tako Sashimi (5pcs.) RM9.99, Twin Sakana Splash (August Sakae Monthly Special) RM9.80 (7.80 for members), Salmon Mayo Inari RM3.99
Tenzaru Cha Soba RM15.90
Pineapple Sorbet RM10.90, Lemon and Orange Sorbet RM8.90
We found the sashimi fresh enough and the maki roll’s value for money. We would recommend the sushi and sashimi without reservation. We did however find the Cha Soba overcooked and the Enoki Beef Rolls a little too sweet. I did not really care too much for the dishes that came with cheese as it kind of obliterated the milder flavours, but hey, that’s just me. The Aburi Salmon Carpaccio, the Shimeji Niku Roll and the Mango & Soft Shell Crab Maki were my favourites for the night. The sorbet desserts are not to be missed. They are served in a unique container, i.e. in the actual fruit itself and the lemon sorbet is the creamiest of the lot. Sakae sushi – great for a zippy Japanese meal!
Add: Sakae Sushi The Curve, Ground Floor
Petaling Jaya Contact No: +603-7725 1172 GPS: N3.15699, E101.6114