Obligations under the Immigration and Refugee Protection Act
This guide is designed to ensure that transporters are fully aware of Canada's immigration requirements and the immigration control documents required of visitors and immigrants to Canada. It is also designed to ensure that transporters understand their obligations under Canada's Immigration and Refugee Protection Act (IRPA) and the operational, procedural and financial liabilities set out in the accompanying Immigration and Refugee Protection Regulations (IRPR). [ 1 ]
Passengers carried by transporters must be properly documented for travel to Canada. Transporters are prohibited from carrying to Canada any person who does not hold the prescribed documents required for entry to Canada. [ 2 ] Failure to meet this requirement can result in an assessment of an administration fee, [ 3 ] as well as prosecution in certain circumstances.
Prescribed documents include:
A transporter must require persons exempt from the legal requirement for a passport and visa, such as those claiming to be citizens of Canada or the United States, to present sufficient credible evidence of their identity and citizenship.
The responsibility to ensure that a passenger is properly documented applies from the time the transporter boards the person at the final embarkation point before arrival in Canada, until that person is presented for examination at a Canadian port of entry.
To ensure that a person is properly documented when presented to an officer for examination at a port of entry, the Immigration and Refugee Protection Act authorizes transporters to hold a passenger's travel documents. [ 4 ] Where a transporter has reasonable grounds to believe that the prescribed documents of a person it carries to Canada may not be available for examination at a port of entry, the transporter must hold the documents until examination and give the person a receipt for the documents. [ 5 ] For more information see Appendix II, item 4. Transporters may use form BSF575, Receipt for Prescribed Document under R260, which can be ordered via the CBSA Web site at www.cbsa.gc.ca, or one of their choosing; the type of receipt used is at the transporter's discretion.
This authority to hold passenger documents is to be exercised when, despite the apparent genuineness of the travel documents, the transporter believes that the passenger may arrive in Canada without documents.
A transporter who holds passenger documents must give the documents and a copy of the receipt to a Canadian border services officer when presenting the person for examination.
If there is doubt about the genuineness of a document or about whether or not the passenger is the rightful holder, boarding should be refused and the person concerned referred to local control authorities.
Transporters are required to present all persons they carry to Canada for examination and to hold them until the examination is completed. [ 6 ] The transporter has complied with the obligation to hold a person for examination when:
A Canadian border services officer may request a representative of the transporter to sign Form BSF453, Confirmation by Transporter Regarding Passenger(s) Carried (see Appendix II, item 5).
Persons must be held on the vehicles on which they arrive unless facilities for the examination and holding of persons are available at the port of entry. At international airports, transporters normally hold their passengers inside the terminal building, provided their passengers are not in transit. Persons arriving on cargo ships, however, must always be held aboard until examinations are completed.
Transporters must immediately notify a Canadian border services officer if a passenger eludes or attempts to elude examination. [ 9 ]
Transporters are required to provide, equip and maintain facilities at ports of entry for the holding and examination of persons being carried to Canada. [ 10 ] This requirement applies to commercial transporters and transporters who operate an airport, international bridge or tunnel. [ 11 ]
The CBSA may also:
Transporters may be required to carry from Canada any inadmissible persons they bring to Canada. This requirement applies to foreign nationals who:
Transporters must transport foreign nationals subject to enforceable removal orders from wherever they are situated in Canada to the vehicle in which they will be carried from Canada. [ 13 ]
Once a transporter is notified that a removal order is enforceable, and if the transporter fails to provide transportation within 48 hours after advising an officer of its intention to do so, or fails to make arrangements which are acceptable, an officer will arrange for the person to be conveyed from Canada at the transporter's expense.
A transporter is not required to carry from Canada any foreign national who was authorized to enter Canada as a permanent or temporary resident or who held a visa. [ 14 ] However, crew members are an exception. A transporter is always required to carry from Canada a foreign national carried to Canada as, or to become, a member of a crew, regardless of whether entry was authorized.
On request of a Canadian border services officer, transporters are required to provide the following documents without delay, provided the request is made within 72 hours after the presentation for examination of the person in Canada:
The Customs Act, the Passenger Information (Customs) Regulations, the Immigration and Refugee Protection Act and the Immigration and Refugee Protection Regulations require commercial transporters to provide API on all passengers and crew destined to Canada. As well, transporters must provide PNR information or access to their PNR information after they undertake to carry a passenger to Canada.
A commercial transporter must provide all API elements for each person on board. [ 16 ] The API data elements must be transmitted to the CBSA in an approved format using an authorized method of transmission. A commercial transporter must also electronically provide PNR information held within its reservation system on all passengers to be carried to Canada. [ 17 ]
A transporter captures accurate API information at the time of check-in. The six required API data elements for each person on board a commercial conveyance travelling to Canada are:
PNR information that is available in a transporter's reservation system may be quite extensive, and each transporter will capture different data elements within its system. This information is related to a traveller's reservation and itinerary. It is contained in the reservation system and is created at the time of booking. API/PNR must be sent at the time of the conveyance's departure for Canada. API/PNR data is used to identify passengers for further examination on arrival in Canada, and to conduct ongoing analysis of data for identification of potential threats to the safety and security of Canadians.
Implementation of the API/PNR program is initially focused on the air transportation mode. Implementation of the program in other modes may be considered in the future.
To assist the transportation industry with the API/PNR program, the CBSA has established a team of client account managers who are responsible for responding to inquiries and providing information. An account manager may be contacted by e-mail at email@example.com or by telephone at 1-866-4API-PNR (1-866-427-4767) toll-free in North America only.
Transporters are obliged to deposit security if directed to do so. [ 18 ] Security must be in the form of a cash deposit in Canadian currency. Alternative forms of security will not normally be considered. Exceptions may occasionally be made however, if the CBSA has entered into a Memorandum of Understanding (MOU) with the transporter and if the agreement provides for another form of security and stipulates what type of security would be acceptable.
There are two forms of security.
Transporters will be requested in writing to provide security. When security is received, a departmental official will complete and provide the original official receipt to the transporter (see Appendix II, item 6).
When a commercial transporter fails to comply with a direction to post security, the following action may be taken to enforce the direction:
Should enforcement action be required, Form IMM5266, Notice of Detention or Seizure of Vehicle or Prescribed Good will be issued to the transporter (see Appendix II, item 7).
Where no security has been deposited, detention or seizure of a vehicle or other prescribed good can also be used to collect unpaid liabilities. The transporter is liable to pay all costs associated with the detention or seizure of one of its vehicles. [ 21 ]
Transporters are required to pay administration fees to partially defray the cost of processing certain categories of inadmissible foreign nationals conveyed to Canada. The fees apply when a transporter carries a foreign national:
Administration fees are waived in respect of any foreign national:
The fee amounts are set out in Section 280 of the Immigration and Refugee Protection Regulations. The full fee amount is CAN$3,200.
If a transporter has carried an improperly documented person, the transporter will be notified that it is in violation of the Immigration and Refugee Protection Act.
An electronically generated message will be sent to the liable commercial transporter (air mode only) informing them of this and providing as much detail as possible (see Appendix II, item 1). The violation code table (see Appendix II, item 2) describes the transportation violation codes in this message.
Each time an administration fee is assessed against a commercial transporter, the company will receive a Notice of Assessment (see Appendix II, item 3). A Notice of Assessment may be served by registered mail, by facsimile with acknowledgement of receipt or by electronic transmission. [ 24 ]
The transporter may contest the fee by making a written submission within 30 days, in which case the assessment will be reviewed. The submission must be received by the date shown on the Notice of Assessment.
Upon receipt of a written submission, any new information the transporter presents will be taken into account. It is strongly recommended that submissions from carriers be accompanied by original passenger manifests (if available). The CBSA's delegate will review each submission and confirm or cancel the assessment. The final decision is conveyed in writing to the transporter. If a submission is not received within 30 days, the assessment becomes final and the transporter is liable for the administration fee. [ 25 ]
Submissions are considered only in response to a Notice of Assessment. Transporters should not make submissions in response to receipt of the aforementioned electronic facsimile notification.
Transporters are required to pay the costs of removing any person they are required to carry or cause to be carried from Canada, unless the foreign national was in possession of a visa upon arrival or was authorized to enter Canada as a temporary resident. Transporters are liable for all costs related to the departure from Canada of a crew member, regardless of the circumstances.
Liability for removal and removal costs continues until individual cases are resolved, which may take several years in some circumstances.
Removal costs for which a transporter may be liable include:
Canadian border services officers will notify transporters of their liability to carry an inadmissible foreign national from Canada as soon as a removal order becomes enforceable. Form BSF502, Notice to transporter (see Appendix II, item 8), will normally be the means by which notification is served. After being notified, the transporter must immediately notify an officer of the transportation arrangements made and carry the foreign national from Canada within 48 hours thereafter. Should the transporter fail to do so, an officer may make the necessary travel arrangements at the transporter's expense.
When a transportation company is notified that it must carry an inadmissible passenger from Canada, the CBSA will indicate whether the person must be escorted. If the person must be escorted, the transportation company should provide its own escorts.
When directed to do so by a Canadian border services officer, a transporter must arrange for the medical examination, treatment and observation of any foreign national it brought to Canada who is the subject of a report on inadmissibility under section 44(1) of the Act, or who entered Canada as, or to become, a member of a crew. [ 27 ]
A transporter is not liable for medical costs if the foreign national holds a temporary resident visa or an immigrant visa, provided that the transporter demonstrates that the foreign national's medical condition is not a result of its negligence. [ 28 ]
Medical service providers should bill the transporter directly when the transporter is liable for medical expenses. These costs should not be billed to the CBSA.
The transporter's liability continues for as long as:
Canadian citizens, permanent residents of Canada and registered Indians in Canada enter Canada by right. To be accepted for travel, Canadian citizens, permanent residents and registered Indians must be able to produce satisfactory evidence of their identity and status.
The Government of Canada recommends that Canadian citizens and Canadian born registered Indians travel with a valid Canadian passport for all visits abroad, including the United States. A passport is the only reliable and universally accepted identification document, and it proves that they have a right to return to and enter Canada.
International transportation companies may require travellers to present a passport. Therefore, Canadian citizens who present other documents, such as birth certificates, citizenship cards or certificates of Indian Status, may face delays or may not be allowed to board the vehicle.
Transporters should take care when boarding persons claiming to be Canadian citizens, permanent residents or registered Indians who do not present a passport. If, upon examination, these persons turn out to be foreign nationals, the transporter may be assessed administration fees. [ 29 ]
Carriers should refer Canadian citizens making international travel bookings to the “Traveller's Checklist” on the Foreign Affairs and International Trade Canada Web site at www.voyage.gc.ca.
The following documents are proof of Canadian citizenship for the purpose of international travel:
A Canadian citizenship certificate (CCC) is not a travel document. However, it may be used within Canada as evidence of citizenship.
The Enhanced Drivers License (EDL) and Enhanced Identification Card (EIC) (non-drivers) are alternative travel documents denoting the holder's identity and citizenship for border-crossing purposes solely at U.S. land and marine POEs.
The Certificate of Indian Status (CIS) or the Secure Certificate of Indian Status (SCIS) [see Appendix I, item 15] is not a travel document. It is an identity document issued by Aboriginal Affairs and Northern Development Canada to confirm that the cardholder is registered as a Status Indian under the Indian Act.
The SCIS is available in two formats: Machine Readable Zone (MRZ) and Non-Machine Readable Zone. The MRZ SCIS is an acceptable document to present when visiting the United States by land and by marine only [see Appendix I, item 15].
The following documents are considered proof of Canadian permanent resident status:
Permanent residents may also travel to Canada with the following documents:
Where a permanent resident travels on either of these documents, the permanent resident must be in possession of a Permanent Resident Card. Alternatively, the document must be endorsed with a permanent resident travel document (same format as a visa), issued at a Canadian mission abroad.
Foreign nationals from visa required countries travelling to Canada as an intending immigrant or a refugee selected abroad, regardless of nationality, require a permanent resident visa.
Visa counterfoils are issued to intending immigrants from visa required countries and protected persons (refugees) to facilitate their initial journey to Canada. For persons who do not have passports, the visa will be applied to a travel document issued for the sole purpose of travelling to Canada. The International Committee of the Red Cross, the United Nations High Commission for Refugees or a Canadian visa office may issue these travel documents.
A foreign national seeking to become a permanent resident of Canada also requires one of the following:
Non-refugee foreign nationals approved for immigration to Canada who are unable to obtain one of the above documents may travel to Canada with a single journey travel document to which their permanent resident visa is affixed [see Appendix I, Item 5. (a)].
A foreign national on whom refugee protection is conferred abroad by Canadian authorities who is unable to obtain one of the above documents may travel specifically to Canada with a single journey document for resettlement to Canada [see Appendix I, Item 5. (b)].
A protected person (refugee) who is not yet a permanent resident and who intends to travel outside Canada will obtain a Canadian Refugee Travel Document (see Appendix I, item 2) before leaving Canada. This document is valid for travel to all countries except the country of persecution. Holders must return to Canada prior to the expiry date. Transporters may refer to the protected person status document to determine validity of status in Canada or contact your local CBSA Liaison Officers (LOs) for advice.
Foreign nationals must be in possession of a passport or travel document. These documents are not required by:
For further information concerning acceptable forms of identification, see Section 2.5.
Many visitors to Canada are required to obtain a visa prior to travelling (see Appendix I, item 7). This requirement is waived for citizens of certain countries. A complete and up-to-date listing of persons who do and do not require visas to travel to Canada can be found at www.cic.gc.ca.
Temporary resident visas are issued as either a single or multiple-entry visa.
To facilitate the screening of passengers and prevent the re-use of a single-entry temporary resident visa, the examining officer at the port of entry will indicate on the visa that it has been used, thus invalidating it for future use. The BSO must circle the “one” under number of entries and draw a diagonal line from the top left to the bottom right corner of the counterfoil pressing firmly with a black indelible ink pen. A visa can be issued up to six months prior to the expected travel date and is never issued with a validity period that exceeds the validity of the travel document.
Persons who have entered Canada as temporary residents, students or temporary workers with single-entry visas may return to Canada after visiting a contiguous territory (the United States or Saint-Pierre and Miquelon) without obtaining a new visa, provided the return is within the period of entry authorized, or where no specific period is indicated, within six months of the original entry stamp.
Multiple-entry temporary resident visas are issued to persons who have reason to visit Canada repeatedly. The maximum validity of a multiple-entry visa is five years. Visas are never issued with validity periods that exceed the validity of the travel document.
Effective April 30, 2005, Canadian missions abroad no longer issue temporary resident permits [see Appendix I, item 6]. As of that date, such permits are issued only in Canada. Transporters must ensure that non visa exempt passengers have one of the following documents:
Transporters may be subject to administration fees in respect of passengers who arrive in Canada with Temporary Resident Permits issued on or after April 30, 2005, stating that they are "NOT VALID FOR TRAVEL TO CANADA."
The single journey travel document (SJTD) [see Appendix I, item 5. (a)] serves to facilitate one-way travel to Canada under limited and exceptional circumstances to permanent residents or temporary resident permit holders who are otherwise unable to obtain a prescribed travel document (i.e. passport).
The SJTD will be issued in conjunction with a counterfoil visa and will include a die-cut photo. Without seals over the counterfoil and photo, the document is not valid for travel. The document will be recovered by the port of entry officers upon arrival in Canada.
U.S. citizens must produce sufficient documentation to establish their identity and citizenship.
The U.S. passport is proof of U.S. citizenship for the purpose of travel to Canada [see Appendix I, item 8. (a to c)].
The U.S. passport card is proof of U.S. citizenship for the purpose of travel to Canada, however it is limited for travel by land and marine only. The card is not valid for travel by air (see Appendix I, Item 8. (d)).
U.S. citizens must have a valid passport or other appropriate secure document to enter the U.S. Therefore, U.S. citizens should bring these documents with them to Canada in order to satisfy document requirements for their return into the U.S.
The Enhanced Drivers License (EDL) and Enhanced Identification Card (EIC) (non-drivers) are alternative travel documents denoting the holder's identity and citizenship for border-crossing purposes solely at U.S. land and marine ports of entry.
Citizens of the United States presenting other documents may not be able to satisfy a border services officer that they are exempt from the entry document requirements.
Permanent residents of the United States may travel to Canada from the United States or Saint-Pierre and Miquelon without passports, travel documents or visas provided they produce satisfactory evidence of their identity and status. However, if these persons travel to Canada from any other part of the world they require passports (or travel documents) and are visa-exempt (provided they can substantiate their status as a U.S. permanent resident).
The following documents are proof of permanent residence:
Rarely, if a passport is unavailable, the MRIV will be issued on a Form DS 232, Unrecognized Passport or Waiver Cases.
Provided they are French citizens, residents of Saint-Pierre and Miquelon do not require passports to travel from Saint-Pierre and Miquelon to Canada directly. However, citizens of France that are resident of Saint-Pierre and Miquelon presenting other documents may not be able to satisfy a border services officer that they are exempt from the entry document requirements. [ 32 ]
Residents of Greenland do not require passports to travel from Greenland to Canada directly. However, residents of Greenland presenting other documents may not be able to satisfy a border services officer that they are exempt from the entry document requirements. [ 33 ]
The CBSA trusted traveller programs provides low-risk travellers an alternative means of examination when crossing the border. Approved members use automated self-serve kiosks at participating airports, dedicated lanes at land border sites and telephone reporting in the marine mode to clear the border with minimal delays. Program participants must comply with the requirements of the IRPA and IRPR, the Customs Act and Regulations and laws/regulations enforced by the CBSA and its U.S. counterpart, Customs and Border Protection (CBP), for bilateral programs.
CANPASS offers a suite of domestic programs. CANPASS-Air is a domestic trusted traveller program administered solely by the CBSA and is available only for travellers using commercial air carriers. Members of the program are able to use self-serve kiosks at eight Class 1 airports in Canada to expedite their border clearance procedures. Members are issued a CANPASS Card and have their iris biometric photographed, which facilitates their use of the automated kiosks. Program guidelines indicate that members must carry appropriate documents to confirm their identity and citizenship, such as a Canadian passport. The program does not offer members expedited passage privileges in other modes of transportation.
CANPASS Private and Corporate Air are permit programs administered solely by the CBSA and are designed to facilitate and expedite the passage of Canadian and United States citizens and permanent residents arriving in Canada using non-commercial carriers at designated airports. Members of these programs must carry appropriate documents to confirm their identity and citizenship, such as a Canadian passport, and the permits may not be used to expedite passage when using commercial carriers.
CANPASS Private Boats is a permit program administered solely by the CBSA and is designed to facilitate and expedite the marine arrival of Canadian and United States citizens and permanent residents arriving in Canada on private watercraft. Members of these programs must carry appropriate documents to confirm their identity and citizenship, such as a Canadian passport, and the permit may not be used to expedite the passage in other modes of transportation.
The NEXUS program is jointly administered by the CBSA and U.S. Customs and Border Protection. Citizens and permanent residents of Canada and U.S. holding a valid NEXUS card (see Appendix I, Item 14) can enter Canada or the USA at designated ports of entry.
If you are not a NEXUS member or are transporting persons into Canada that are not NEXUS members, you must use conventional processing lanes.
Valid NEXUS cards may be used as proof of identity and as a document which denotes citizenship when NEXUS members, who are Canadian or U.S. citizens only, enter Canada.
NEXUS members travelling to Canada from outside the U.S. must also carry documents to confirm their identity and status in addition to their NEXUS membership card.
The Canada Border Services Agency (CBSA) and Citizenship and Immigration Canada (CIC) have established the Transit Without Visa (TWOV) program. The program allows certain foreign nationals to transit a participating Canadian international airport, on their way to and from the United States, without a Canadian temporary resident visa if they meet the following requirements:
The only carriers who are authorized, at the time of publication, to carry TWOV passengers are: Air Canada, Air China, Cathay Pacific, China Airlines, Jazz Aviation LP and Philippine Airlines.
Currently, the TWOV program is available at the Vancouver International Airport, the Toronto Pearson International Airport (Terminal 1) and the Montreal International Airport − Pierre Elliott Trudeau. To participate in the TWOV program, all airport authorities and air carriers interested in joining the program are required to submit a business case in writing to the CBSA and CIC for review. Further information is available at www.cbsa.gc.ca.
Approved airlines must ensure that all its TWOV passengers transiting Canada TO the United States meet the following criteria:
Effective November 22, 2010, travellers with ordinary Taiwan passport issued by the Ministry of Foreign Affairs in Taiwan that contains the personal identification number no longer require a Temporary Resident Visa to visit Canada. Holders of Taiwan passport that do not qualify for an exemption may still be eligible for the TWOV program.
No distinctions should be made between the different types of U.S. visas eligible under TWOV. All valid U.S. visas qualify for the program.
Approved airlines must ensure that all its TWOV passengers transiting Canada FROM the United States to any international destination meet the following criteria:
Effective November 22, 2010 travellers with ordinary Taiwan passport issued by the Ministry of Foreign Affairs in Taiwan that contains the personal identification number no longer require a Temporary Resident Visa to visit Canada. Holders of Taiwan passport that do not qualify for an exemption may be eligible for TWOV program.
TWOV passengers who transited Canada at an approved airport aboard a qualified fifth freedom flight that was post-cleared in the United States, and who are subsequently refused admission by U.S. Customs and Border Protection upon their flight's arrival, can be removed from the United States within seven days of their arrival under the TWOV program.
The CBSA and CIC have introduced the China Transit Trial (CTT) and is similar in principle to the TWOV program. The CTT permits Chinese nationals holding a valid U.S. visa to transit a participating Canadian international airport on their way to or form the U.S. without a Canadian temporary resident visa if they meet the following requirements:
Approved Airlines must ensure that all its CTT passengers transiting Canada TO the U.S. meet the following criteria:
No distinctions should be made between the different types of US visas eligible under CTT. All valid U.S. visas qualify for the pilot.
Approved airlines must ensure that all its CTT passengers transiting Canada FROM the United States to any international destination meet the following criteria:
1. they are nationals of Peoples Republic of China travelling on a valid passport issued by that country;
2. they entered the U.S. on a valid visa;
3. they are ticketed to arrive in Canada on an approved airline at participating Canadian Airport;
4. they arrive in Canada on a direct non-stop flight from the U.S.;
5. they hold confirmed onward ticket for a flight that will leave Canada within the same day of arrival. Passengers must be booked to leave immediately on a connecting flight with no break in their journey, and with no layover (no overnight stay permitted).
6. they are in possession of the required travel documents for all countries they may travel through;
7. are not under removal or deportation order*;
CTT passengers who transited Canada at participating Canadian airport aboard qualified fifth freedom flight that was post-cleared in the United States, and who are subsequently refused admission by U.S. Customs and Border Protection upon their flight's arrival, can be removed from the United States within seven days of their arrival under the CTT.
8. CTT passengers in transit from the United States to another country can depart Canada on any airline. The onward flight must depart Canada on the same day of arrival, meaning that passengers are booked to leave immediately on a connecting flight with no break in their journey (no overnight stay permitted.)
Foreign nationals travelling to Canada as, or to become crew members of an aircraft and who hold an airline flight crew licence or a crew member certificate issued in accordance with International Civil Aviation Organization specifications do not require a passport.
Foreign nationals arriving in Canada as crew members of a vessel who hold a seafarer's identity document issued under International Labour Organization conventions do not require a passport. They do require a passport, however, if travelling to Canada by air or by other means for the purpose of becoming a member of the crew of a vessel which is already in Canada.
Foreign nationals do not require a temporary resident visa if they seek to enter Canada as, or to become crew members of an aircraft, train or bus. Foreign nationals do not require a temporary resident visa if they seek to transit through Canada after working, or to work, as crew members of an aircraft, train or bus if they possess a ticket to depart Canada within 24 hours of their arrival.
Foreign nationals do not require a temporary resident visa if they are carried to Canada by a vessel of which they are crew members and are seeking to enter Canada as a crew member of that vessel and to remain in Canada solely as a crew member of that vessel or any other vessel. They do require a visa, however, if they are seeking to enter Canada to join a vessel as a crew member and are citizens of a country whose citizens require a temporary resident visa.
Employment letters containing ship-joining instructions do not meet the documentary requirements for crew members. Carriers should not board persons presenting such letters unless the holders are also in possession of the passports and visas required for travel to Canada.
Foreign nationals working as crew members of ships in Canada do not require a work permit, provided that the ship on which they are employed, or are to join, is of foreign registry and is engaged in international transportation or other activities. Crew members may not, however, work aboard vessels which require coasting trade licences or perform dockside functions such as the loading or unloading of cargo, without a work permit. Foreign nationals working as crew members aboard any ship of Canadian registry (e.g. fishing vessel, research vessel or pleasure yacht) require a work permit. For more information see Section 5, Crew Members.
The abduction of children by parents and other persons without legal custody is a growing concern which the international community is now addressing under the auspices of the United Nations. The Our Missing Children Program is the result of a partnership between the Royal Canadian Mounted Police, the Canada Border Services Agency, Foreign Affairs and International Trade Canada and the Department of Justice Canada. The program's mandate is to recover missing and abducted children and return them to their legal guardians. Further information is available at: www.ourmissingchildren.gc.ca.
Minor children (children under the age of 18) are subject to the same travel document and visa requirements as adults.
A child under the age of 18 travelling alone, or with persons other than both parents, should be in possession of a letter from the absent parent(s)/legal guardian containing:
Adoptive parents, legal guardians or persons separated or divorced are advised to keep legal and other relevant documents available in order to clarify custody rights.
If you suspect child abduction, you should establish whether or not the travellers have such a letter. If an adult claims to be a parent with legal custody, ask him or her to produce a copy of a separation or divorce agreement, or a custody order.
To verify whether or not a child has been listed with the RCMP National Missing Children Services, check with the local Canadian mission or the RCMP National Missing Children Services, open 24 hours a day, at 613-993-1525 or toll-free at 1-877-318-3576. Police authorities in the country of embarkation may also be able to provide assistance in this regard.
The Immigration and Refugee Protection Regulations allows for the designation, individually or by class, of passports or travel or identity documents that do not constitute reliable proof of identity or nationality [ 34 ]. You can visit www.cic.gc.ca for a list of unreliable travel documents that are unacceptable for travel to Canada. This list is subject to change. Check it regularly for up-to-date information.
When examining documents presented by a person for travel to Canada, check them carefully to determine that they are:
These easy-to-follow steps may help you to establish the authenticity of a travel document.
Step 1: Examine the cover
Step 2: Examine the binding
Step 3: Count the pages
Step 4: Assess the quality of the paper
Step 5: Assess the quality of the printing
Step 6: Biographical data page
Step 7: Examine the photograph
When examining a passport, you should also look for a temporary resident visa if one is required (see www.cic.gc.ca for lists of countries and territories whose citizens require a temporary resident visa).
Here are a few steps that will help establish the authenticity of a temporary resident visa.
An impostor is someone who carries genuine, unaltered documents that belong to someone else. If you suspect a person is an impostor, take the following steps.
Remember that hair and weight can change over time and are not reliable for impostor identification.
Every person seeking to enter Canada must appear before a Canadian border services officer for examination. [ 35 ] Transporters must present all persons they carry to Canada for examination and hold them until the examination is completed. [ 36 ]
Disembarkation checks are conducted on selected flights to identify persons who may have disposed of their travel documents prior to or during the flight. The disembarkation check takes place upon arrival at the port of entry. Persons aboard may be asked to show their passports to a Canadian border services officer before disembarking, or they may be met at the gate. An officer has authority to board and inspect a vehicle and to examine and record documents carried by a person on board a vehicle. [ 37 ]
To minimize delays to the operations of commercial air transporters, Canadian border services officers carry out disembarkation checks as quickly as possible. Aircraft are selected for disembarkation checks according to the extent of undocumented arrivals on particular routes, and the availability of CBSA personnel at the port of entry. Port of entry managers have been asked to give advance notice to airlines so that passengers may be notified that they must produce their documentation at disembarkation. Commercial air transporters are requested to cooperate with CBSA personnel in this regard.
High-quality, forged documents or altered, borrowed or stolen genuine documents are often returned to smugglers immediately prior to boarding or to couriers aboard the same aircraft. In other cases, documents are destroyed or hidden aboard the aircraft by persons wishing to conceal their identity, thereby facilitating fraudulent refugee claims and thwarting removal of these persons.
In addition to confirming the conveyance of undocumented or improperly documented passengers aboard a flight, disembarkation checks improve the chances of retrieving hidden documents and could lead to the apprehension of a courier travelling on the same aircraft.
Canadian border services officers are authorized to conduct searches and seizures for the following purposes:
Counterfeit or altered documents and documents not in the possession of the rightful holder that are found during searches are seized and taken out of circulation, thereby preventing their reuse by smugglers.
A Canadian border services officer may:
Canadian border services officers are authorized to search any person seeking to come into Canada as well as their luggage, personal effects and the means of transportation if the officer has reasonable grounds to believe that the person:
A Canadian border services officer may seize and hold any means of transportation, document or other thing if the officer has reasonable grounds to believe:
Foreign nationals entering Canada as crew members, or to become members of a crew, must join the vessel or other means of transportation within the period imposed or, if no period is imposed, within 48 hours. Crew members must leave Canada within 72 hours after ceasing to be crew members. [ 41 ]
Refer to Section 2.9, Document exemptions for crew members, for details regarding passport, visa and work permit exemptions for crew members.
A transporter must immediately notify a Canadian border services officer at the nearest port of entry when a foreign national granted entry as, or to become, a crew member fails to become or ceases to be a crew member. This information must be provided in writing at the request of an officer. [ 42 ] Persons cease to be members of a crew if:
Whenever a crew member deserts or fails to join a vehicle as required, the transporter must notify a Canadian border services officer without delay. [ 44 ] The transporter must not wait until the vehicle is about to leave Canada before doing so. The transporter must provide all information requested by a Canadian border services officer for immigration enforcement action.
A transporter is required to notify a Canadian border services officer when any crew member ceases to be a crew member. Crew members who are hospitalized have 72 hours after their release from hospital to return to their vessel or leave Canada. They maintain their temporary resident status during this interval.
The discharge of a foreign crew member does not require the approval of a Canadian border services officer. However, the transporter must immediately notify a Canadian border services officer when a crew member (who is neither a Canadian citizen nor a permanent resident) is discharged or is otherwise unable or unwilling to perform his/her duties. The transporter must also immediately notify a Canadian border services officer if the discharged crew member fails to leave Canada within 72 hours after discharge.
Transporters are liable for all costs related to the departure and removal of their crew members from Canada [ 45 ] regardless of the circumstances. They are also liable for the costs of all medical treatment administered in Canada. [ 46 ] If a crew member remains in Canada illegally after ceasing to be, or failing to become, a crew member, the transporter is liable to pay an administration fee. [ 47 ]
When a vessel of foreign registry arrives at its first port of call in Canada, the transporter must provide a Canadian border services officer at the nearest port of entry with a list of all members of the crew. [ 48 ] A copy of this list must be maintained on board the vessel at all times while it remains in Canada. This list must be provided to a Canadian border services officer before the vessel departs from the last port of call in Canada and must include any changes made while the vessel was in Canada.
Crew lists may be presented on Form IMO FAL 5 produced by the International Maritime Organization or on any comparable computer-generated form.
The names of all persons employed on the vessel to perform duties related to the operation of the vessel or the provision of services to passengers must be reported on the crew list.
On a cargo ship, crew members include:
On a cruise ship, crew members also commonly include the hotel manager, cruise director, purser, medical staff, managers and staff of the ship's bars, restaurants, boutiques and casino, house-cleaning staff and entertainers.
On a fishing vessel, crew members include all persons involved in the processing of the catch.
On a research vessel, all persons employed aboard such as scientists, technicians and divers are considered to be members of the crew.
Please note that the following list is not exhaustive. The definition of a crew member does not include persons in the following categories:
Persons who are not considered members of the crew are subject to normal passport and visa requirements. Even if non-crew members do not intend to go ashore while the vessel is in port, they are still required to comply with applicable visa and passport requirements.
Due to selective boarding procedures, Canadian border services officers may not board all vessels on arrival. If officers do not board, the transporter or ship's agent must deliver the crew list to the nearest CBSA office immediately after the vessel's arrival. In some circumstances an officer may allow for the list to be transmitted electronically (e.g. when a vessel arrives at a port which is not a port of entry). If the transporter sends the list by facsimile, the Canadian border services officer who receives it should send an endorsed copy by facsimile to the ship's agent for presentation at the time of the vessel's departure from Canada.
Crew members aboard ships of Canadian registry are not required to appear for examination before an officer at a maritime port of entry, provided that they are Canadian citizens or permanent residents. The transporter of a ship of Canadian registry need not present a crew list unless specifically requested to do so.
The transporter must notify a Canadian border services officer of the arrival of crew members who are not Canadian citizens and permanent residents. These crew members will require work permits. If a Canadian-registered vessel is converted to foreign registry while in Canada and subsequently leaves Canada, a crew list is not required before its departure.
The transporter must provide a place on board the vessel that is suitable for the examination of passengers and/or crew members. [ 49 ] If a person eludes examination, the transporter is liable for an administration fee. [ 50 ]
Upon arrival at its first port of call in Canada, the transporter of the vessel must notify a Canadian border services officer at the nearest port of entry of the presence on board of any stowaways. The transporter of the vessel must immediately provide a written report on the stowaway if so requested by an officer. [ 51 ]
Notice is not required if the vessel is in transit through Canada to a port in the United States. The transporter of a ship in transit to the United States is prohibited from diverting the vessel to a Canadian port of entry for the sole purpose of disembarking stowaways in Canada.
Vessels carrying stowaways will be boarded by Canadian border services officers as soon as possible after docking. Vessels arriving after regular office hours or on weekends may not be boarded until the following business day. The transporter of a vehicle must hold the stowaway in custody until the stowaway is presented to an officer, or until the vessel has left Canada if the stowaway is not seeking entry.
Stowaways not seeking entry to Canada, or allowed to withdraw their application to enter Canada, must remain aboard until the vessel has left Canada.
A shipping company may request permission to repatriate a stowaway by air, particularly if the ship is not scheduled to return to the stowaway's country of embarkation or citizenship. A Canadian border services officer may agree to this if the following conditions apply:
If the officer is so satisfied, the stowaway may be allowed to withdraw his/her application to enter Canada. In such cases the stowaway must be escorted to the airport and departure confirmed by a Canadian border services officer.
A transporter that allows a stowaway to disembark at a place other than a designated port of entry, such as a seaway lock, may be subject to prosecution [ 52 ] in addition to the usual financial liabilities (security deposits, administration fees and removal costs).
This section outlines the other types of support offered by the CBSA.
Overseas, the point of contact is the closest Canadian mission. CBSA Liaison Officers (LOs) are specially trained officers stationed at selected embassies and consulates around the world. They are mandated to gather information on illegal migration trends in their area and to provide support and assistance to transporters.
This support may include training transporter staff directly responsible for document screening, responding to transporter inquiries on problem situations, and providing advice to boarding agents at airports. A list of CBSA LO telephone numbers, facsimile numbers and areas of responsibility can be found in Appendix IV.
The CBSA offers training and assistance to transporter personnel concerning Canadian document requirements, document screening, fraud detection, security measures (shipping) and the use of technical aids, such as ultraviolet lights. Requests for training should be addressed to the appropriate CBSA LO.
The CBSA tries to keep transporters informed of the latest smuggling activities. Transporters are encouraged to contribute intelligence data by reporting all confirmed interceptions, either to the CBSA or another contact person at a Canadian embassy or consulate abroad.
A commercial airline that agrees to implement effective and ongoing document screening procedures may benefit from reduced administration fees. This is accomplished through a Memorandum of Understanding (MOU). An MOU is an agreement between the commercial airline and the CBSA. The Immigration and Refugee Protection Regulations list the elements that must be included in the MOU. [ 53 ]
Both parties agree to certain undertakings that are designed to enhance the effectiveness of document screening. For example, commercial transporters are required to use trained personnel to screen documents, while the CBSA undertakes to provide appropriate training to enable them to do so effectively.
Commercial airlines are also required to perform a secondary examination of documents, known as a gate check. This ensures that the documents are still in the person's possession upon boarding the vehicle and have not already been returned to a smuggler for “recycling.”
Commercial airlines also agree to establish formal reporting procedures in order that each intercepted person identified and prevented from boarding is reported to the CBSA, and may utilize the proposed intercept report template for this purpose (see Appendix II, item 9).
The administration fees assessed against commercial airlines that remain in compliance with the terms of the MOU may be reduced from 25 percent to 100 percent, depending on the commercial airline's degree of success in attaining specific performance standards established by the MOU.
Introduced in March 2010. The maximum validity is five years, not renewable.
Children can no longer be included in parent's passport. Since December 11, 2001, passports are issued for one person only.
New colours of Optically Variable Ink, addition of laser perforated number, new bio page design. Same Cover, watermark, personalization technique and holographic laminate.
Introduced on May 28, 2002.
New cover, bar-coded serial number, digitized photo.
Introduced on October 31, 2005.
This 8-page passport has a white front and back cover with a minimum validity of six months up to a maximum validity of one year. It is not extendable past one year and does not replace the one-page emergency travel document.
Issued by a Canadian government offices abroad to Canadian citizens to facilitate a single return journey to Canada.
Issued to Convention refugees who are unable to obtain a passport from their country of nationality.
Issued to permanent residents of Canada who are unable to obtain a passport from their country of nationality.
This document is mandatory for travel to Canada by permanent residents.
Introduced on August 24, 2009. New secondary image in clear window, optically variable ink and optically variable device.
This document is mandatory for travel to Canada by permanent residents.
Issued by a Canadian consulate or embassy to permanent residents or temporary resident permit holders under limited and exceptional circumstances to facilitate a single journey to Canada.
Issued by Canadian authorities abroad to foreign nationals whom refugee protection is conferred to facilitate their initial trip to Canada.
A Canadian permit to enter or remain in Canada. It authorizes a person to come into Canada within a period of validity provided it has been issued prior to April 30, 2005, and indicates "AUTHORIZED TO LEAVE AND RE-ENTER."
Began issuing this version of visa counterfoil on April 1, 2012. This enhanced counterfoil contains additional security features and no longer contains a security seal.
"B" Series Counterfoil
This version must have an issue date prior to April 1, 2012 and will be in circulation up to 10 years, until March 31, 2022.
The Office of Protocol of Foreign Affairs and International Trade Canada issues Acceptance counterfoils to accredited foreign representatives and eligible members of the family forming part of their household.
The U.S. passport card is proof of U.S. citizenship for the purpose of travel to Canada, however it is limited for travel by land and marine only. The card is not valid for travel by air.
Introduced in April 2010:
Issued to resident aliens who do not have a passport of their nationality.
Holder requires a visa to enter Canada if a person is a national of a country that requires one.
Indicates permanent resident status in the United States. Holders do not require a passport or temporary resident visa when travelling directly from the United States to Canada.
Introduced on May 10, 2010.
New optically variable ink, tactile features and optical stripe on back.
Remains valid until expiration date.
Indicates permanent resident status in the United States when bearing the statement: "UPON ENDORSEMENT SERVES AS TEMPORARY I-551 EVIDENCING PERMANENT RESIDENCE FOR 1 YEAR" directly above the machine-readable zone, when contained in an unexpired passport and endorsed with an admission stamp, constitutes a temporary I-551, valid for one year from the date of endorsement on the admission stamp.
U.S. Admission Stamp
Indicates permanent resident status in the United States (in holder's passport or Form I-94). Used as proof of residence until a permanent resident card is received, provided that the “valid until” date has not expired.
Citizens and permanent residents of Canada and U.S. holding a valid NEXUS card can travel between Canada and the USA:
Valid NEXUS cards may be used as proof of identity and as a document which denotes citizenship when NEXUS members, who are Canadian or U.S. citizens only, enter Canada.
NEXUS members travelling to Canada from outside the U.S. must also carry documents to confirm their identity and status in addition to their NEXUS membership card.
Introduced December 15, 2009.
Laser engraving with tactile features, secondary ghost image in clear window, Machine Readable Zone (MRZ).
The MRZ Secure Certificate of Indian Status is an acceptable document to present when visiting the United States by land and marine only.
|Preliminary Notification of the Carriage of an Improperly Documented Foreign National|
|To :||Attn: Ms. Great Big Airline (613-527-1234)|
|Port of Entry||Beaver Creek Airport|
|Date of Arrival||2002-5-20|
|Last Point of Embarkation||Paris Charles de Gaulle//France|
|Alias 1||Anne Bunton|
|Passport on arrival||No|
|Nature of Fraud||N/A|
|Transportation Violation||No Documents|
The following definitions apply under the Immigration and Refugee Protection Regulations.
Administration fee – an amount that represents a portion of the total average costs incurred by Her Majesty in right of Canada in respect of foreign nationals referred to in Subsection 279(1) of the Regulations, including costs related to:
Agent – for the purposes of section 148 of the Act, any person in Canada who provides services as a representative of a vehicle owner, a vehicle operator or a charterer; and for the purposes of paragraph 148(1)(d) of the Act, in addition to the person referred to above, a travel agent, a charterer and an operator or owner of a reservation system.
Commercial transporter – transporter that operates a commercial vehicle.
Commercial vehicle – a vehicle that is used by a commercial transporter for commercial purposes.
In-transit passenger – a person who arrives by aircraft at a Canadian airport from any country for the sole purpose of reboarding their flight or boarding a connecting flight departing from that airport to a country other than Canada.
In-transit preclearance passenger – in-transit passenger who is subject to a preclearance procedure in accordance with the Preclearance Act.
Member of a crew – a person who is employed on a means of transportation to perform duties during a voyage or trip, or while in port, related to the operation of the means of transportation or the provision of services to passengers or to other members of the crew, but does not include:
Sterile transit area – an area in an airport where in-transit passengers, in-transit preclearance passengers or goods that are in transit or precontrolled are physically separated from other passengers and goods.
Transporter – a person who owns, operates, charters or manages a vehicle or a fleet of vehicles and an agent for that person; a person who owns or operates an international tunnel or bridge and an agent for that person; or a designated airport authority within the meaning of Subsection 2(1) of the Airport Transfer (Miscellaneous Matters) Act and an agent for that authority.
Vehicle – a means of transportation that may be used for transportation by water, land or air.
Vessel – a vessel within the meaning of section 2 of the Canada Shipping Act, 2001.
Telephone: (971-2) 694-0346
Facsimile: (971-2) 694-0396
Areas of responsibility: United Arab Emirates (anti-fraud only)
Telephone: (233-0302) 211-521 ext. 3454
Facsimile: (233-21) 211-524
Areas of responsibility: Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea-Bissau, Ivory Coast, Liberia, Mali, Mauritania, Niger, Nigeria, Senegal, Sierra Leone, Togo
Telephone: (213) 0770-08-3075
Facsimile: (213) 0770-08-3070
Areas of responsibility: Algeria, Morocco
Telephone: (962-6) 520-3338
Facsimile: (962-6) 520-3390
Areas of responsibility: Cyprus, Iran, Iraq, Jordan, Lebanon, Syria, Palestinian Territories (West Bank)
Telephone: (90-312) 409-2700
Facsimile: (90-312) 409-2714
Areas of responsibility: Turkey (anti-fraud only)
Telephone: (20-2) 2791-8816
Facsimile: (20-2) 2791-8864
Areas of responsibility: Egypt, Palestinian Territories (Gaza), Sudan, Libya
Telephone: (971-4) 4314-5514
Facsimile: (971-4) 4314-5553
Areas of responsibility: Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen
Telephone: (90-212) 385-9711
Facsimile: (90-212) 385-9710
Areas of responsibility: Azerbaijan, Georgia, Turkey, Turkmenistan
Telephone: (254-20) 366-3000 ext. 3426
Facsimile: (254-20) 366-3914
Areas of responsibility: Burundi, Comoros Island, Republic of the Congo, Democratic Republic of the Congo, Djibouti, Eritrea, Ethiopia, Kenya, Madagascar, Mauritius, Rwanda, Seychelles, Somalia, Tanzania, Uganda
Telephone: (27-12) 422-3026
Facsimile: (27-12) 422-3053
Areas of responsibility: Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, South Africa, Swaziland, Zambia, Zimbabwe
Telephone: (49-30) 2031-2422
Facsimile: (49-30) 2031-2134
Areas of responsibility: Estonia, Germany, Latvia, Lithuania, Poland
Telephone: (380) 44-590-3173
Facsimile: (380) 44-590-3187
Areas of responsibility: Ukraine
Telephone: (44-207) 258-6307, (44-207) 258-6507
Facsimile: (44-207) 258-6633
Areas of responsibility: Denmark, Finland, Iceland, Ireland, Norway, Sweden, United Kingdom
Telephone: (7-495) 925-6089, (7-495) 925-6084
Facsimile: (7-495) 925-6090
Areas of responsibility: Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia, Tajikistan, Uzbekistan
Telephone: (33-1) 4443-2432
Facsimile: (33-1) 4443-2990
Areas of responsibility: Andorra, France, Lichtenstein, Monaco, Switzerland, Spain, Portugal, Gibraltar
Telephone: (39-06) 85444-2434
Facsimile: (39-06) 85444-2929
Areas of responsibility: Albania, Greece, Israel, Italy, Malta, San Marino
Telephone: (31-70) 311-1685
Facsimile: (31-70) 311-1682
Areas of responsibility: Belgium, Luxembourg, the Netherlands
Telephone: (43-1) 531-38-3403
Facsimile: (43-1) 531-38-3911, (43-1) 531-38-3427
Areas of responsibility: Austria, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Former Yugoslav Republic of Macedonia, Hungary, Moldova, Montenegro, Romania, Serbia, Slovakia, Slovenia
Telephone: (716) 858-9537
Facsimile: (716) 858-9615
Areas of responsibility: United States (anti-fraud only)
Telephone: (213) 346-2783
Facsimile: (213) 625-7154
Areas of responsibility: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming
Telephone: (52-55) 9182-1504, (52-55) 9182-1516
Facsimile: (52-55) 5724-7983
Areas of responsibility: Mexico
Telephone: (305) 579-1617, (305) 579-1614
Facsimile: (305) 374-6774
Areas of responsibility: Aruba, Bahamas, Belize, Colombia, Costa Rica, Ecuador, El Salvador, Florida, Guatemala, Honduras, Netherlands Antilles, Nicaragua, Panama, Puerto Rico, Venezuela, Virgin Islands (U.S.)
Telephone: (212) 596-1715
Facsimile: (212) 596-1791
Areas of responsibility: Bermuda, Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York State, Pennsylvania, Rhode Island, Saint-Pierre and Miquelon, Vermont
Telephone: (202) 682-7600
Facsimile: (202) 682-7689
Areas of responsibility: Alabama, Arkansas, Delaware, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, Wisconsin
Telephone: (51-7) 657-9970
Facsimile: (51-7) 657-9914
Areas of responsibility: Colombia (anti-fraud only)
Telephone: (53-7) 204-2516 ext. 3410
Facsimile: (53-7) 204-1069
Areas of responsibility: Cuba
Telephone: (876) 733-3425
Facsimile: (876) 511-3492
Areas of responsibility: Antigua and Barbuda, Barbados, Cayman Islands, Dominica, Grenada, Guyana, Jamaica, Saint Maarten (Dutch), St. Kitts and Nevis, St. Lucia, St. Vincent, St. Martin, Surinam, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands (U.K.)
Telephone: (51-1) 319-3370
Facsimile: (51-1) 446-4775
Areas of responsibility: Argentina, Bolivia, Chile, Paraguay, Peru, Uruguay
Telephone: (868) 622-6232 ext. 3426
Facsimile: (868) 628-2619
Areas of responsibility: Trinidad and Tobago (anti-fraud only)
Telephone: (509) 2812-9000 ext. 3414
Facsimile: (509) 2249-9928
Areas of responsibility: Guadeloupe, Haiti, Martinique
Telephone: (809) 262-3123
Facsimile: (809) 262-3125
Areas of responsibility: Dominican Republic
Telephone: (55-11) 5509-4334
Facsimile: (55-11) 5509-4262
Areas of responsibility: Brazil
Telephone: (94-11) 522-6232 ext. 3407
Facsimile: (94-11) 522-6298, (94-11) 522-6289, (94-11) 532-6298
Areas of responsibility: Maldives, Sri Lanka
Telephone: (92-51) 208-6417
Facsimile: (92-51) 208-6925
Areas of responsibility: Afghanistan, Pakistan
Telephone: (91-11) 4178-2430, (91-11) 4178-2526
Facsimile: (91-11) 4178-2031
Areas of responsibility: Bhutan, India, Nepal
Telephone: (66-2) 646-4349
Facsimile: (66-2) 636-0567
Areas of responsibility: Bangladesh, Cambodia, Laos, Myanmar, Thailand
Telephone: (61-02) 6270-4058
Facsimile: (61-02) 6273-3285
Areas of responsibility: Australia, New Zealand, South Pacific Islands
Telephone: (84-8) 3827-9915
Facsimile: (84-8) 3827-9937
Areas of responsibility: Vietnam (anti-fraud only)
Telephone: (63-2) 857-9108, (63-2) 857-9111
Facsimile: (63-2) 885-7192
Areas of responsibility: Philippines
Telephone: (65) 6854-5920
Facsimile: (65) 6854-5932
Areas of responsibility: Brunei, East Timor, Indonesia, Malaysia, Singapore, Vietnam
Telephone: (86-10) 5139-4380
Facsimile: (86-10) 5139-4482
Areas of responsibility: Mongolia, North Korea, People's Republic of China
Telephone: (86-20) 8611-6100
Facsimile: (86-20) 8611-6197
Areas of responsibility: Fujian, Guangdong, Guangxi, Hainan
Telephone: (852) 2847-7421, (852) 2847-7405
Facsimile: (852) 2867-7367
Areas of responsibility: Hong Kong, Macao
Telephone: (82-2) 3783-6221
Facsimile: (82-2) 3783-6114
Areas of responsibility: South Korea
Telephone: (86-21) 3279-2842
Facsimile: (86-21) 3279-2892
Areas of responsibility: Anhui, Jiangsu, Shanghai, Zhejiang
Telephone: (886-2) 8723-3402
Facsimile: (886-2) 8723-3594
Areas of responsibility: Taiwan
Telephone: (81-3) 5412-6465
Facsimile: (81-3) 5412-6302
Areas of responsibility: Japan, Pacific Islands (above the equator)
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