At Fujitsu, our prime goal is to enable your company’s success. Our team mobilizes the support you need to make your business objectives a reality. Whether you’re talking products, solutions, or services, the Fujitsu team delivers the “right combination” that helps IT and the business all day, every day.
Salesforce.com and Fujitsu are partnering to deliver the world's fastest growing cloud computing applications. Our SaaS Practice has the following qualifications:
Nine years experience as a strategic salesforce.com Platinum Cloud Alliance Partner, with more licenses implemented than any other partner
Retail and Insurance solutions that incorporate Cloud, Social Enterprise, Mobility, Predicive Analysis and Business Process Management
Certified Sales and Service Cloud, Developers and Consultants
Established leader in SaaS consulting and systems integration, with a focus on business value and time-to-market — even salesforce.com is a Fujitsu client!
Global footprint, with salesforce.com expertise in the US, Canada, UK. Japan, China, India, Singapore, Malaysia, Thailand, Vietnam and Indonesia
Proven iterative and incremental methodology
Fujitsu Solutions for Salesforce.com
Fujitsu solutions for the deployment of salesforce.com software on the cloud computing platform include Sales, Marketing, Service, Partners, Mobile, Content, Ideas and AppExchange applications. We use salesforce.com solutions internally for sales force automation (SFA) and for our own call center operations. Our Call Center/Customer Service application provides improved customer services for increasing repeat business, higher efficiency for lowering personnel costs in the call center and increased sales by utilizing customer service representatives for easy cross-selling / up-selling.
RETAIL – Strategic partner with salesforce.com focusing on bringing cloud computing to the retail global market.
Fujitsu is one of the world’s premier suppliers of software and POS hardware to the retail market
Social Clienteling – Co-marketing with salesforce.com the retail markets first Social Clienteling tool for retail stores
Incorporates Cloud, Social and Mobility (uses tablets for all store employees)
Fujitsu @ Work: Wealth Management (PDF 637 KB)
CHALLENGE : Too much sales and sales management time was being spent on internal administration and not enough time on client activities. Also, sales people had difficulty understanding client holdings because of this situation, thus had trouble assessing their clients' value to the organization.
Podcast: Sam Mukherjee, senior director, Fujitsu America, talks with Chain Store Age editor Marianne Wilson about why a social strategy is so important for retailers, offers tips for getting started and guidelines on how a retailer can differentiate themselves using a social platform.
Apps & Tools
TerraSky SkyVisualEditor® - No Developers Required: Make custom pages for Salesforce® CRM Force.com® – with just Drag and Drop! Available on the App Exchange.