Data Processing Statement
Personal Data Processing Statement (“PDPS”) is prepared in accordance with the
requirements of the Personal Data Protection Act 2010 (the “Act”). This PDPS
sets out the policies and procedures of the Group with regard to your personal
data and your agreement to the usage and processing of your personal data for
purposes set out below.
1.1 “Group” means Genting Malaysia Berhad and/or its holding company, subsidiaries, related
and associated companies and companies using or may be using the brands of
“Genting” and/or “Resorts World”, regardless whether such company(ies) are incorporated in or outside Malaysia.
1.2 “Personal Data” means your name, age, gender, date of birth,
address, email address, telephone number, photograph, opinions, comments,
information in connection to the programmes and/or
packages you have participated in and such other personal information or your views/opinions
that are, have been and may be collected, compiled, processed and maintained
with the Group from time to time.
2. Provision of Personal
2.1 The Group will obtain your Personal Data
when you provide your Personal Data to the Group in any way or manner including
pursuant to any transactions and/or inquiries made with the Group. The Group will also receive and store your Personal
Data when you enter the Group’s websites, social networking sites and/or blogs.
3. Purposes of Processing
3.1 The Group may use your Personal Data for
the following purposes, namely:-
(a) To process your application/form;
(b) To communicate with you;
(c) To respond to questions and comments
(d) To provide the products, goods,
facilities, programmes, services and/or such other activities as you have
(e) For administrative purposes;
(f) To notify you of any changes to our products,
goods, facilities and/or services which may affect you;
(g) To market and promote the products, goods,
facilities and/or services that are or may be offered
by the Group from time to time;
(h) To process and analyse your Personal Data either individually or collectively with
(i) To monitor your fitness and properness
to join, participate, enjoy or utilise any of the programmes, packages,
facilities and/or properties of the Group, including but not limited to any
customer loyalty programme(s);
(j) For direct marketing purposes;
(k) Other purposes which the Group may
reasonably deem fit;
(l) For fraud prevention and detection; and
(m) For the Group to discharge obligations
required under the law, such as reporting requirements under the Anti-Money
Laundering and Anti-Terrorism Financing Act 2001 and the Registration of Guests
Provision of your Personal Data for
the purposes listed in Section 3.1 (a) to (k) above is voluntary and optional.
However, failure to provide the requested Personal Data or any limitation
against the Group to process your Personal Data may result in the Group being
unable (a) to process the relevant application/form; (b) to provide all or
part(s) of the products, goods, facilities and/or services as described above or
any other products, goods, facilities and/or services that the Group is
providing to you in a continuous manner; (c) to provide the products, goods, facilities
and/or services to the extent as stated in the promotional materials of the
Group; and/or (d) to provide any of the new products, goods, facilities and/or
services that may be offered by the Group from time to time.
3.3 Provision of your Personal Data for the
purposes listed in Section 3.1 (l) and (m) above is mandatory and your failure
or refusal to provide Personal Data for these purposes may constitute an
offence under the law and/or the Group may discontinue their business
relationship with you.
Personal Data may be transferred to, stored in, and processed in a jurisdiction
other than Malaysia. You understand and consent that your Personal Data may be transferred
outside of Malaysia to those third parties with whom the Group share it as
described in this PDPS.
to Third Parties
4.1 For purposes as described herein and to
facilitate the provision of the various products, goods, facilities and/or
services to you, the Group may share with and/or transfer your Personal Data to:-
the other entities within the Group;
the Group’s third party service
any person under a duty of
confidentiality to the Group;
any actual or proposed assignee,
transferee, participant or sub-participant of the Group’s rights or business; and
immediate family members and/or emergency contact person as may be notified to
the Group from time to time.
4.2 The Group may also share your Personal
Data where required by law or where disclosure is necessary to comply with
applicable laws, legal processes or queries from the relevant authorities.
to Limit Processing
5.1 If you:
do not wish to receive any marketing
communications from the Group; or
wish for the Group to stop
processing your Personal Data for marketing purposes or any direct marketing
wish to change the manner in which
the Group is permitted to process your Personal Data as described under Section
may submit a request in writing to the address stated in Section 7 below.
5.2 When you visit the Group’s websites,
there is automatic collection of some information about your computer such as IP
address, web browser software, and referring website. Such information is only used for the purpose of creating a better user
experience and to identify areas for improvement on the Group’s websites.
5.3 As a visitor to the Group’s websites, you
may also be assigned a permanent cookie file on your computer's hard drive. You
may always choose not to receive a cookie file by enabling your web browser to
cookie, you may not be able to access certain services and tools offered on the
When you access certain pages of the
Group’s websites or reserve rooms or purchase items, you may be required to
sign in, using an ID and password. Once you signed in, the Group will record
your ID in the cookie file on your computer if you checked the box entitled
“Remember me”. Permanent cookie files remain on your computer's hard drive
until you manually delete the file.
and Correction of Personal Data
6.1 You may, request to access to and/or to
make any correction to your Personal Data by submitting a request in writing to
the Group to the address stated in Section 7 below.
6.2 In respect of your right to access
and/or correct your Personal Data, the Group has the right to:-
your request to access and/or make any correction to your Personal Data in the
manner provided in the Act, such as where expense of providing access to you is
disproportionate to the risks to your privacy, or where the rights of others
may also be violated, amongst other reasons;
(b) refuse your request to access and/or
make any correction to your Personal Data as permitted under the Act, including
where your Personal Data is being processed by the Group in order to discharge
regulatory functions and providing you access and/or the right to make any
correction to your Personal Data is likely to prejudice proper discharge of
those functions by the Group; and
sum of RM10.00 for processing of your request to access your Personal Data.
6.3 Notwithstanding that access is granted
to you or any correction / updating of your Personal Data is performed, this
PDPS shall remain valid and effective at all times.
You may request for access and/or
request for correction of your Personal Data or make any inquiries or
complaints in relation to the processing of your Personal Data by contacting
the following personnel for further assistance:-
Compliance & Admin Department, Genting Malaysia Berhad
Genting Highlands Resort, 69000
Genting Highlands, Pahang Darul Makmur,
Notes: (1) The
Group reserves the right to revise this PDPS from time to time due to changes
in applicable laws and regulations and you shall be deemed to have agreed to such
revision(s) if you continue your relationship with the Group without any
You are welcome to obtain the latest
version of this PDPS from the Group’s website or from our customer service
(2) In case of discrepancies between the English version and other
versions of this PDPS, the English version shall apply and prevail.