Title:Involving Local Communities in Participatory Design Case Studies
Abstract:The universal concept of User-centred Design (UCD) has been widely adopted in design practice and research work in Western countries. However, involving users and various stakeholders in the early design phase using cooperative design or participatory design (PD) approach is rarely a common practice in developing countries like Malaysia. This paper describes two local design case studies, namely DHearT and PReS, their issues and concerns in involving local user communities and other stakeholders in the design of mobile applications in collaborative user-centred design process. This paper concludes with lessons learnt from the case studies, which provides guidelines for future PD work in local context.
Original publication:Minoi, J. & Yeo, A. & Abdelnour-Nocera. Designing for Global Markets 10, 151-166. 10th International Workshop on Internationalization of Products and Systems. Kuching, Malaysia. July 11-14, 2011.
Copyright:© 2011 Product & Systems Internationalisation, Inc. ISBN: 0-9722184-6-7
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