Have a question?
Below are some of the most frequently asked questions that we receive
and our responses. If you have a question that's not covered please,
by all means, drop us a line at email@example.com
and we'll be happy to try and answer.
the rates quoted include taxes ?
wrote to BaliSafaris.com but have not received a reply. Why ?
rates are quoted include taxes.
does the reservation system work with BaliSafaris.com ?
do our best to reply to all legitimate e-mail inquiries within
a few hours. However, if you have not received a reply it is
more than likely due to one of the following causes :
- Incorrect E-Mail Address: More often than not, the
email address provided to us was incorrect. Please check that
your email address is correct and resend.
- Incorrect Date: We sort email by date and if the date
on your email server or computer is wrong we may not be aware
that you have sent us an e-mail.
- Not Received: Not often, but every once in a while
we simply do not receive your email.
- No Name: We do not answer anonymous email (inquiries
wherein the sender does not identify themselves by name).
- Spam Filters: Some ISPs (AOL, EarthLink etc.) have
filters to protect users from receiving unsolicited email. Please
make sure that you set your filter to allow you to receive email
- Other: Without a confirmed reservation, we do not provide
contact details for any hotel & ignore such requests.
rates are in US Dollars. Can you quote in Australian (or other)
after you have found a tour to your liking, click on the reservation
form fill in all the blank fields and submit. BaliSafaris.com
reservation staff will check with the tour operator requested
tour for availability. BaliSafaris.com will advise you, via
email, that a booking has been made in your name. Likewise,
in the unlikely event the tour is unavailable that day we will
advise you of that and suggest an alternative adventure.
You will be given a special tracking number that is proof of
your booking. When you arrive in Bali, you will need to contact
either BaliSafaris.com or the tour operator directly 24-48 hours
in advance of your sheduled tour start time to confirm your
reservation and receive the special price from BaliSafaris.com.
(BaliSafaris.com will provide the appropriate contact information
in the confirmation of the booking). Your failure to confirm
your booking at least 24 hours in advance will automatically
cancel the booking - no exceptions.
In order to receive BaliSafaris.com's special rate you will
need to print out and present a copy of the booking confirmation
and tracking number and present it to the tour operator when
If your plans change, all we ask is your courteous to cancel
the booking as soon as your plans change.
about my privacy, what do you do with the information you collect
no. The rates are quoted by the operators and, for any number
of reasons, are in US Dollars - it is not up to BaliSafaris.com.
I need a visa to travel to Bali
value your privacy as much as we treasure ours. When
we contact a hotel to confirm a booking we only provide to the
hotel that information which the hotel would normally obtain
during check-in or registration. We do not use any of information
you have given us for any other purposes nor do we sell, rent
or give your information to any 3rd parties. We never have and
we have no plans to do so.
01 February 2004 there are 3/three different types of visas
Free Visa Upon Arrival (Free VOA). Citizens from the
following countries (primarily ASEAN) will retain the Free Visa
Upon Arrival status - Thailand, Vietnam, Malaysia, Singapore,
Brunei Darussalam, Philippines, Hong Kong SAR, Macao SAR, Morocco,
Chile and Peru. The permitted length of stay is 30 (thirty)
Paid Visa Upon Arrival (Paid VOA). Citizens
of the following 20 countries will be able to apply and pay
for a visa upon arrival to Indonesia - Argentina, Australia,
Brazil, Canada, Denmark, Dutch, Finland, France, Germany, Hungary,
Italy, Japan, Norway, Poland, South Africa, South Korea, Switzerland,
Taiwan, New Zealand, United Arab Emirates, United Kingdom and
*Effective 23 May 2006 Dutch national are eligiable for paid
Other Paid Visa. Citizens of all other countries
will be required to obtain a visa prior to their entering Indonesia.
You will need to contact the nearest Indonesian Embassy for
details and an application.
Cost. It has been reported that there will
be two types of Paid Visas available. A 7 day stay
visa costs US$10.00/person and a 30 day non-extenable
stay visa costs US$25.00/person.
For more complete and up to date information it is best
to visit or call the Indonesian Embassy nearest you.
& Departure must be through one of the following airports:
Polonia (Medan) - Hang Nadim (Batam) - Simpang Tiga (Pekan Baru)
- Tabing (Padang) - Sukarno-Hatta (Jakarta) - Husein Sastranegara
(Bandung) - Juanda (Surabaya) - Sepinggan (Balikpapan) - Supadio
(Pontianak) - Ngurah Rai ( Bali ) - Selaparang (Mataram) - Sam
Ratulangi (Manado) - Pattimura (Ambon) - Frans Kasiepo (Biak).
Belawan (Medan) - Batu Ampar (Batam) - Tanjung Pinang (Riau)
- Tanjung Priok (Jakarta) - Tanjung Mas (Semarang) - Tanjung
Perak (Surabaya) - Benoa and Padangbai (Bali) - Ambon (Maluku)
and Bitung (Manado).
BORDER POINT OF ENTRY : Entikong (West Kalimantan)
from other countries that are "not" in the list, and
planning to visit Indonesia are required to obtain a visa.
REQUIREMENTS for Visa Upon Arrival:
A passport valid for 6 (six) months beyond their intended length
of stay. A return ticket, or outgoing flight ticket. Completed
immigration card (supplied by air carrier) International Certificate
of Yellow Fever Vaccination is required for those coming from
/ stopping over infected area must be presented at the Port
ADDITIONAL REQUIREMENTS to apply for a visa in your home country:
A passport valid for 6 (six) months beyond their intended length
of stay. A return ticket, or outgoing flight ticket. 2 passport
size photographs and proof of sufficient funds to support yourself
while in Indonesia.
Be advised that visa requirements may change without notice
and that BaliSafaris.com makes no representation as to the accuracy
of the above information. To get the most complete and up to
date information please visit the Indonesian Embassy nearest
you help me change reservations I made with another company ?
no. Inasmuch as we can not verify the authenticity of the requesting
party we can not take responsibility to forward any commercial
communications whatsoever. You will need to contact the travel
agent, hotel or reservation service that made your booking in
the first place.
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what is the #1 FAQ ?
work for XYZ Airline or ABC Travel Agency - can we get an airline
or travel agency discount ?
In most cases tour operators will give a discount for airline employees
- the amount of the discount varies from operator to operator but
it is important to know that the discount is based on the tour operator's
such in most cases the airline discount will most likely be less
than BaliSafaris.com's special discount rates - (read you will probably
pay more). That said, since we have no way of verifying who works
for what airline we are not able to process airline discount requests.
You will need to apply for your discount when paying for the tour.
travel agent discounts - If you really do work for a travel agency
you certainly don't need BaliSafaris.com to apply for a travel agent