Welcome to the onlyhealth.com.my website ("Website"), a site owned by Tigas Pharma (M) Sdn Bhd (Tigas Pharma).
The following terms and conditions ("Terms and Conditions") apply to your access and use of this Website and the services provided herein by Tigas Pharma and/or on its behalf. By accessing any page of this Website and/or using the services, you agree to be bound by these Terms and Conditions without limitation or qualification. Please read these Terms and Conditions carefully.
If you do not accept these Terms and Conditions, please discontinue your access to this Website and/or use of the services immediately.
All products and services of this Website are subject to the applicable terms and conditions governing the products and/or services. Please check the applicable terms and conditions of sale associated with the products and/or services you may purchase.
These Terms and Conditions are meant to regulate your access to this Website and they are to be read together with the applicable terms and conditions governing any transaction(s), product(s) and/or service(s) provided on this Website. In the event of conflict between these Terms and Conditions and the terms and conditions governing the relevant transaction(s), product(s) and/or service(s) provided herein, the latter would prevail.
The information, material, functions and content provided in the pages of the Website may be changed from time to time with or without notice at Tigas Pharma's absolute discretion. Your continued access or use of the Website and/or the services provided herein subsequent to any such change will be deemed as your acceptance to those changes.
Disclaimer of warranties and limitation of liability
The materials and information in this Website, including but not limited to services, products, information, data, text, graphics, audio, video, links or other items, are provided on an "as is" and "as available" basis. References to materials and information contained in the Website include such materials and information provided by third parties.
Tigas Pharma does not make any expressed or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability, fitness for a particular purpose in respect of the Website, the materials, information and/or functions therein and expressly disclaims liability for errors and omissions in such materials, information and/or functions. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services of onlyhealth.com.my, reasonable measures will be taken by Tigas Pharma to ensure the accuracy and validity of all information relating to transactions and products and services of this Website.
Further, Tigas Pharma does not warrant or represent that access to the whole or part(s) of this Website, the materials, information and/or functions contained therein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.
Tigas Pharma will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
When you visit this Website or send e-mails to Tigas Pharma, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail and/or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are owned and/or licensed by Tigas Pharma and/or its content suppliers and are protected by copyrights, trademarks and other laws. The compilation of all contents on this Website is the exclusive property of Tigas Pharma and is protected by copyright laws. All software used on this Website is the property and/or licensed to Tigas Pharma and is protected by copyright and other laws.
All trademarks, service marks, and logos displayed on this Website are owned and/or licensed by Tigas Pharma and/or their respective third-party proprietors as identified on the Website.
Unless the prior written consent of the Tigas Pharma and/or the relevant third-party proprietor(s) of any of the trademarks, service marks or logos appearing on the Website has been obtained, no license or right is granted to any party accessing this Website to use, download, reproduce, copy or modify such trademarks, service marks or logos. Similarly, unless the prior written consent of the Tigas Pharma and/or the relevant proprietor(s) has been obtained, no such trademarks, service marks or logos may be used as a link or to mark any link to the Website or any other site owned and/or controlled by Tigas Pharma.
License and website access
Tigas Pharma grants you a limited license to access and make personal use of this Website and not to download (other than page caching) or modify it, or any portion of it, except with expressed written consent of Tigas Pharma. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without expressed written consent of Tigas Pharma. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Tigas Pharma and/or its relevant third-party proprietor(s) without expressed written consent. You may not use any metatags or any other "hidden text" utilising Tigas Pharma's name or trademarks without the expressed written consent of Tigas Pharma. Any unauthorised use terminates the permission or license granted by Tigas Pharma.
Exclusion of liability
Tigas Pharma herein shall in no event be liable for any loss or damage howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this Website (or any third-party link to or from the Website), reliance on the information contained on the Website, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise.
This exclusion clause shall take effect to the fullest extent permitted by law.
You hereby irrevocably agree to indemnify and keep indemnified Tigas Pharma from all liabilities, claims, losses and expenses, including any legal fees that may be incurred by Tigas Pharma in connection with or arising from (1) your use or misuse of this Website and the services provided herein, or (2) your breach of these Terms and Conditions howsoever occasioned, or (3) any intellectual property right or proprietary right infringement claim made by a third party against Tigas Pharma in connection with your use of this Website.
If you use this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Tigas Pharma reserves the right to refuse services, terminate accounts, remove or edit contents, or cancel orders in its sole discretion.
You are solely responsible for maintaining the confidentiality of your login username and password to any other person. You are responsible for the use of your account, whether or not authorised by you.
You shall immediately notify Tigas Pharma if it comes to your knowledge that your password has been compromised or there has been unauthorised use of your account.
Tigas Pharma shall not be liable for any damage or loss of any kind suffered by you as a result of unauthorised use of your login username and password.
You shall provide and maintain true, accurate, current and complete information about yourself when registering for your account.
Delivery, title and risk of loss
All items purchased from onlyhealth.com.my are made pursuant to a delivery arrangement stated in the terms and conditions applicable to the product(s) and service(s). The risk of loss and title for such product(s) pass to you upon the delivery of the product(s) to you by Tigas Pharma and/or any other third party designated by Tigas Pharma.
In the event of any unsuccessful delivery of the product(s) and/or service(s) by Tigas Pharma or any other third party designated by Tigas Pharma to you, due to your absence in receiving the product(s) and/or service(s) at the designated address agreed by you, you shall solely bear the total cost(s) of further delivery(ies) of the product(s) and/or service(s) to you. You are hereby notified that Tigas Pharma shall give no refund to you for the product(s) and/or service(s) under the aforementioned circumstances.
Product and service descriptions
Tigas Pharma attempts to provide the product and service descriptions as accurately as possible to you. However, Tigas Pharma does not warrant that product and service descriptions or other content of this Website is accurate, complete, reliable, current, or error-free.
Return and refund policy
If you receive a damaged or defective product, please e-mail Tigas Pharma your order number and complaint describing the product condition within fourteen (14) working days of delivery at firstname.lastname@example.org or call Tigas Pharma's customer service or revisit the Website and click at the "Return of Product" button, to obtain an authorisation for returns. Unauthorised returns may be refused or disregarded by Tigas Pharma.
If Tigas Pharma authorises a return of the product, Tigas Pharma will e-mail you a RMC (Return Merchandise Code) number and instructions for sending the returned product to the respective authorised merchant that have the right to receive the damaged or defective product on behalf of Tigas Pharma. Damaged/defective product must be returned securely packaged and wrapped. Tigas Pharma will not be responsible for the delivery cost of your returned product.
After receiving the product, the authorised merchant will examine and test the defective product in accordance to your complaint. If the defect you described is found valid, the authorised merchant will deliver you a replacement. However, if Tigas Pharma is not able to provide a replacement of the returned product for any reason, Tigas Pharma will refund you by instructing your credit card's bank or issue a cheque to you as applicable. Cheque will be issued to you within ___ days from the date of approval.
Collection and use of personal information
In addition to disclosure of identification and contact particulars as contemplated herein, Tigas Pharma will collect, store, compile and utilise information about you and your use of the Website including without limitation, information regarding the sites you visit, that you provide to Tigas Pharma's questionnaires, surveys and registration forms. Tigas Pharma may provide certain information and data about you (including information about your computer system and platform) to third parties including advertisers, clients, marketing organisations and others that Tigas Pharma may select. However, Tigas Pharma will not disclose your name, address(es), telephone number(s), credit card number(s), e-mail address(es) or other personal identifying information, unless you give Tigas Pharma consent to do so or as may be required by law or pursuant to any request or directives by regulatory authorities or governmental bodies or agencies.
All transactions on this Website are to be conducted and payable in Ringgit Malaysia (RM), unless otherwise indicated.
Items put up for sale
All products and services up for sale is merely an invitation to treat and is not an offer capable of acceptance. All offers by you to purchase any products and/or services on this Website are subject to acceptance by Tigas Pharma.
Law and jurisdiction
These Terms and Conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this Website and/or using the services provided herein by Tigas Pharma, you hereby consent to the exclusive jurisdiction of the courts of Malaysia in all disputes arising out of or relating to the use of this Website.
Tigas Pharma makes no representation that the materials, information, functions and/or services provided on this Website are appropriate or available for use in jurisdictions other than in Malaysia.
Tigas Pharma reserves the right to terminate and/or suspend your access to this Website and/or your use of this Website at any time, for any reason. In particular, and without limitation, Tigas Pharma may terminate and/or suspend your access should you violate any of these Terms and Conditions, or violate the rights of Tigas Pharma, of any other user(s), or of any third party(ies).
The failure of Tigas Pharma to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
Modification and severability
Tigas Pharma reserves the right to make changes to this Website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severed and shall not affect the validity and enforceability of any remaining condition.
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