General Manager and business startup expertise with international experience, strong leadership skills and background in marketing.
UNISYS CORP. BLUE BELL, PA. •••••
Managing Director, Building Broadband Solutions January ••••• - present
Global Infrastructure Services
General Manager of broadband solutions business unit responsible for all IP based high-speed network infrastructure services for hotels, commercial and residential buildings. Target market also includes RBOCs, CLECs, and MSOs offering Voice, Data and VOD services.
Management of a global services delivery team, responsible for business strategy, contract negotiations, strategic alliances, financial planning, budget management, marketing, sales, services delivery and P&L
3 years •••••% CAGR for orders
3 years •••••% CAGR for Revenue
3 years of continuous profit contribution
Managing Director, New Ventures April ••••• - January •••••
Reported directly to the president of E-business services who reported directly to the CEO; responsible for the management of new upstart programs as an intra-venture in an incubator environment
Explore new business opportunities where Unisys can add value in the business-to-business digital marketplace.
Launch new E-business initiatives that are consistent with the corporate strategy, by either acquiring and/or developing solutions in markets where Unisys has new business opportunities
General Manager of successful new hospitality start-up. Successfully launched new hospitality service business providing Video-on-Demand, high-speed Internet access, with an in room appliance including entertainment, information, and hotel affinity program.
Developed business plan, received funding from CEO and built team of •••••
Grew business from $••••• to $3 million in first year.
Signed 3 year deal with Starwood hotel, the 6th largest hotel brand, with significant annuity revenue contract value
Was a key member of the Unisys E-business launch team, which successfully announced Unisys as a major E-business technology company in October •••••
Director Marketing Worldwide Freight Solutions January ••••• April •••••
Transportation Market Sector Group
Planning, control and execution of the division strategy
Development of business requirements, revenue forecast and market positioning for airfreight information management solutions including, airfreight operations, yield management and accounting.
The successful growth of market share through products and services within the airline airfreight industry.
Subject Matter Expert for airfreight consulting
Product portfolio sales executive
Consulted with customers in over ••••• countries.
Closed $1 million system integration project at Qantas Airlines Australia (•••••)
Closed $•••••K mobile computing deal with Sabena Airlines (•••••)
Closed $8 million ••••• year outsourcing deal with Polar Air Cargo (•••••)
Closed consulting engagement with BOC, London (•••••)
Developed mobile computing business requirements for Delta Air Lines (•••••)
Worked as lead consultant on business process re-design project at Varig, Brazil (•••••)
Closed $••••• million ••••• year service bureau contract with Delta Air Lines
Closed $••••• million deal with •••••% services content at new account (Malaysia Airlines)
Worked as lead consultant on business process re-design project at Malaysia Airlines, Kuala Lumpur
Developed bar code scanner economic business case for Qantas Airlines, Australia
Program Manager, Freight Program September ••••• - January •••••
Airline Systems Division
Program Manager for USAS Cargo recognized as the most functionally robust cargo system in the world.
All-marketing collateral, functional training, and customer presentations.
Expert user bringing product and industry knowledge to support the sales managers, in positioning and presenting product capabilities.
Product ownership along with responsibility for new product features, R&D budget, pricing, quality assurance and worldwide marketing.
Developed marketing plan for Intelligent Workstations and bar code scanner technology
Negotiated and finalized VAR contract for mobile computing hardware
Delivered the highest quality and most stable release of USAS Cargo (•••••R2)
Managed highest revenue generating freight program four years in a row
Facilitated Joint Application Design (JAD) sessions for workstation applications
Conducted successful product training to CAAC in Beijing, China
Unisys Chairmans total quality examiner
PAN AMERICAN WORLD AIRWAYS, JFK INTL., JAMAICA, NY
System Manager Cargo Training May ••••• - September •••••
The development of Pan Ams cargo training program including course development on operation procedures, and computer training.
Assisted with all, station field evaluations and new station openings.
Qualified in-house regional trainers. Developed, published and distributed all cargo training manuals.
Prepared lesson plans, and conducted classroom instruction worldwide.
Provided expertise for the design and development of cargo procedures.
Tested functionality and assisted in defining the requirements of Pan Ams P•••••/Alitalia based cargo system. (PANTRAC)
Re-instituted a viable cargo training program at Pan Am after 5 years of inactivity
Opened San Juan, and Ft Lauderdale, setup Washington and Dallas
Developed and delivered the •••••/••••• sales training course
Initiated worldwide cargo training reaching •••••% of workforce
Re-wrote the Pan Am cargo handling procedures guide
Budgeted and managed system wide cargo training
Updated all training and procedures documentation
Cargo Manager•••••August ••••• - May •••••
Responsible for the coordination and supervision of Pan Am Cargos Import/Export service product at JFK.
Responsibilities included staffing, monitoring and managing the output of the cargo operation, which was comprised of ••••• union employees.
The daily management of Pan Ams largest cargo station, at one of the busiest cargo complexes in the world with assets over $••••• million.
Solved operational problems through work flow analysis and manpower optimization.
Maintained ongoing contact with freight forwarders, brokers, and commercial accounts, solicited business and resolved complaints.
Established procedures, assigned work assignments, monitored daily operations and productivity metrics.
Familiarity with Pan Ams cargo handling procedures and knowledge in US Customs, and Dangerous Goods handling.
Instituted cost saving import customer services procedures
Set up Pan Ams Automated Manifest System at JFK
Created workforce productivity measurement criteria and improvements
Implemented export express service handling procedures for major accounts
Implement a strategy for quality improvements and equipment safety.
Reduced overtime expenses
Reduced annual employee sick leave
AWARDS, ACCOMPLISHMENTS AND ASSOCIATIONS
Unisys Leadership Award in January •••••
Unisys Achievement Award for Excellence in ••••• and •••••
Unisys Chairmans Total Quality examiner in •••••
Whos Who in Corporate America
Developed the Global Infrastructure Services (GIS) College New Hire program
Member of the Unisys North American Diversity Council
University Alliance Manager for Howard University
Board member of the St. Josephs EMBA Strategic Planning Board
Executive Education Winning Strategies for E-business, March •••••
Kellogg Graduate School of Management, Northwestern University
Saint Josephs University, Philadelphia, PA
B.S. Business Management
Adelphi University, Garden City, NY