Established in 1995, Hong Lee has emerged into a brandname synonymous with premier household items fit for modern lifestyle living in the new millenium. With vast knowledge in the aluminium industry for over two decades, the Hong Lee team combines their expertise and innovation to set up their own business venture, offering unmatched household items with a class of its own.
From a humble beginning by making conventional door and window, Hong Lee has grown by leaps and bounds into an entity which manufactures more than 20 types of products todate, catering to those yearning for a new level in quality and a higher class of comfort.
Our corporate philosophy is to be creative in our product designs, innovative in diversifying our product categories, and more importantly, we do not compromise on the use of quality raw materials. Being different from the rest is what makes us unique as we continually offer new products in the stream of modern development.
In recent years, our products have landed in the shores of South Africa, Mauritius, Sri Lanka and Singapore, and this bears the testimony of our high quality, confidence and commitment.
Another milestone is the ISO9001:2000 certification awarded by the Department of Standard and our emergence as the first runner-up in the Excellence Award category during the Home Fair 2007 Properties and Home Decor Exhibition.
Both the certification and award further boost our confidence, motivate us to work harder and enhance our administrative efficiency besides raising our productivity.
We manufacture a wide range of aluminium-based household products, a good substitute for wood and metal which face the risk of rot, rust and termite attack. Our aluminium-based products will do away with the worries, yet offering the advantage of long-lasting and easier maintenance.
What makes our products appealing to even the most decent taste is that our products are stylish in design and practical in use. Durability is our selling point too.
We have a special team to offer expertise advice on the relevant tailor-made products to suit your space requirement, individual needs and budget.
Our product range includes aluminium grill; gate and fencing; glass fence; aesthetic exterior fencing; sash window; door; kitchen cabinet; shoe cabinet; walk-in-closet; hanging cabinet; and shower enclosure.
We adopt the sand-blasting technology for our aluminium-based products before applying the coating effect. This is aimed at enhancing the visual effect of our products. Different colours are available for the coating effect to offer a new look to your home and do away with the conventional colour associated with aluminium. For example, one of the coating effects is the timber look, which brings the `back to nature' feeling.
Our use of multi-point locking system and hinges for doors and windows promises better security and durability. Special features are added to enhance our sound-proof effect, offering residents a peace of mind while resting at home with virtually no sound disturbance.
This warranty(s) is effective on our selected products* manufactured, assembled and installed by Hong Lee (hereafter mentioned as 'product'), and is subject to the limitations, exclusions, disclaimers and procedures set forth herein.
Hong Lee warrants to the original purchasing consumer, from the date of invoice, that the product will be free from manufacture defects in material and workmanship under normal use, for a period of 1 Year (For accessories) and 6 Years (For service). This Warranty constitutes the exclusive remedy against Hong Lee for said defects in materials and workmanship.
* Warranty exclusively for our selected products:
Aluminium Kitchen Cabinet . Sash Window (Casement) . High Performance Sliding Door . High Performance Folding Door . Wardrobe & Walk-in Closet.
|1 Year Limited Accessories Warranty|
If there is a defect in the materials or workmanship during the relevant warranty period for that Hong Lee will supply a replacement accessories or parts of similar quality free of charge; and install the replacement accessories or parts free of charge during the first 1 (ONE) year after the date of invoice of the product ('Initial Period').
|6 Years Limited Service Warranty|
If there is a defect in the materials or workmanship during the relevant warranty period for that Hong Lee will provide on-site inspection or maintenance service, and if necessary installation of replacement accessories or parts, free of charge during the Initial Period.
If the technician determines repairs must be made off-site, the item will be removed at no cost to the customer.
After the Initial Period, shall there require any replacement of accessories or parts, Hong Lee may charges its standard rates for the accessories or parts replacement. Replacement of accessories or parts are subjected to their availability from our suppliers.
Warranty Exclusions & Disclaimers
Should defects in material or workmanship be shown to exist in Hong Lee product, Hong Lee may repair or replace, at our option any such defective product covered by our warranty. Further, the warranty does not cover costs associated with shipping or transportation of replacement components, removal or installation costs, loss of time, loss of use, loss of revenues, inconvenience or other incidental damages. Neither does the warranty cover deterioration due to normal wear and tear, damage by misuse, neglect, acts of God, exposure to moisture or extreme heat, abuse and other occurrences beyond the control of Hong Lee.
This warranty shall become void if the products are in any way modified, improperly installed, repaired or damaged prior to or during installation by unauthorized person and/or corporation, or install and/or utilized in other than normal residential applications.
From time to time Hong Lee will change the design, specifications and materials as conditions require and improvements are developed, without obligation to make similar changes to products previously manufactured. If a warranty claim is filed after a product has become obsolete, or has undergone design changes, we reserve the right to Honor the warranty in one of the following manners:
- To replace the affected component with a new component of the same style.
- To replace the affected component with a component that is as similar and comparable in style as possible.
Manufacturing standards and tolerances are not deemed defects, nor are industry variations in colour of aluminium, plastic and timber componentry.
Hong Lee accepts no responsibility for glass breakage (except for faulty workmanship or materials during time of installation).
ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANT. HONGLEE SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM A BREACH OF THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY.
Warranty effective with orders placed 01/10/2010 and after.
Please register your warranty online at: www.honglee.com.my to activate your warranty.
The contents of the warranty may change, vary or revised at times without prior notice at Hong Lee's discretion.
Warranty Claim Procedure and Limit on Remedies
(Valid Only In Peninsular of Malaysia)
All warranty claims must be presented as outlined below, within the warranty period for the specific product as outlined above.
If you experience any defects of materials or workmanship covered by this Limited Warranty, you must notify or report to HONG LEE or your local independent dealer (authorized by Hong Lee) from whom you purchased the product, in writing, of the nature of the claimed defects*, within a reasonable time, but not later than 30days after the defect is discovered, and within the period covered by the warranty. Proof of purchase is required to obtain benefits from this warranty.
Proof of purchase, i.e : Original Warranty Card with official stamp by Hong Lee or authorized local dealer; Original Invoice stating purchase date, product details and price, is required for warranty purpose.
*Attachment of printed photographs (or digital photographs if email) of the defects will very likely help our assessment and facilitate the process of your claim.
Hong Lee reserves the right to decline any warranty claim of which the warranty card and/or proof of purchase is incomplete or found inadequate.
For assistance to submit a claim under this warranty, please write or email to:
Customer Service Department
No. 1, Jalan Seroja 38,
Taman Johor Jaya,
81100 Johor Bahru,
Or email us at: email@example.com
Hong Lee reserves the right to inspect, in the field or on our premises, any product which is alleged to be defective, and to have any part(s) which is the subject of a warranty claim field inspected by a company or field representative of Hong Lee. Hong Lee's field visits may result service charges if a non-warranty site survey is required and/or requested. We reserve the right to perform the warranty work or arrange for another party to perform the warranty work.
Hong Lee will not honor warranty claims made prior to payment in full for the warranted product.
This Limited Warranty is the only warranty provided by Hong Lee and no representative, independent dealer, or any of the individual has any authority to change, amend or enlarge the Limited Warranty or Hong Lee's responsibility or obligation.
» Click here to register
|HOMEDEC 09 - Kuala Lumpur||[ 1 - 4 October 2009 ]|
Date : 1 - 4 October 2009 (Fri- Sun)
Time : 11.00am – 9.00pm
Location : Kuala Lumpur Convention Centre
Our Booth No.: Hall 1, 1058, 1059, 1060
|HOMEDEC 09 - Johor Bahru||[ 31 July - 2 August 2009 ]|
|4th HOMDEX Melaka 2009/ 第四届[住@名品]博览会||[ 30 May - 7 June 2009 ]|
|2009 Homefair – The 4th Muar Superb Living & Property Fair||[ 30 April - 03 May 2009 ]|
|HomeFair'09 - 6th Properties & Home Furnishing Exhibition||[ 17 - 19 April 2009 ]|
|Modern Home Fair 09 时尚家居展09||[ 20 - 22 March 2009 ]|
|11th HOMEDEC 08 – Johor Bahru||[ 29 – 31 August 2008 ]|
HOMEDEC (9th Home Decoration Exhibition) heads to Johor Bahru for its inaugural show down south from 29-31 August 2008, to be held at the Convention Hall, PERSADA Johor Bahru (Persada Johor International Convention Centre).
This No. 1 Exhibition for the Renovation, Refurbishment and Redecoration industries will provide homeowners the complete range for better home solutions, new products, interior design ideas, trends and tips for a good living.
Date : 29 – 31 August 2008 (Fri- Sun)
Time : 11.00am – 9.00pm
Location : Persada Johor Bahru
Our Booth No.: 1170, 1171, 1172 & 1173
|Home Fair @ Persada April 2008||[ April 2008 ]|
Home Fair 08 @ Persada Johor
The most awaited Properties, Home Furnishing and Decoration Exhibition is now reputed as the platform in showcasing the most comprehensive, all embracing range of home-related products and services for the renovation, redecoration, furnishing and design needs. Homeowners will be able to discover and explore the latest trends in home-setting lifestyle, products and ideas.
|Home Fair @ Persada June 2007||[ June 2008 ]|
|1. Why Hong Lee?|
|With our expertise and experience in aluminium industry for over two decades, we are confident and competent to deliver our best products and services. We constantly improve ourselves and impress our customers with creativity and new innovation. And none the less, WE DO NOT COMPROMISE ON THE QUALITY.|
|2. Why Aluminium? (as compared to other materials, eg: wood or metal)|
|Aluminium is a soft, durable, lightweight, malleable metal which is commonly and widely used as an ideal material for buildings, constructions and furnishings, in both industrial and residential.
The advantages of aluminium furnishing are:
- Resistant to corrosion, abrasion and moisture
- Free from termites troubles
- Easy and hassle-free maintenance
- Versatile available in various designs, colours and dimensions – basically tailored made to fit to the space available and to suit your personal taste
- Environmental friendly – can be recycled and helps in forest conversation (by reducing logging)
|3. Isn't wood furnishing less expensive than aluminium?|
|Generally, most of the people has a perception that: wood furnishing is less expensive than aluminium. The answer is "Yes" and "NO". Why?
In fact, wood furnishings have a very wide range when it comes to pricing, depends on the types, species, cuts and grade of the wood (or timber). Thus, wood furnishing is NOT DEFINITELY less expensive than aluminium.
|4. What are the added value of using aluminium furnishing?|
|- Add character to the space and review your personality – we do it the way you want it to be!
- Optimize the planning of space – our products are tailored made to fit exactly to your space or dimensions, leaves no gap or openings (which tends to harbor dust and insects!)
|5. What are the best ways to maintain aluminium furnishing?|
|Basically, it's just so simple to maintain. Stains or grease can be wiped off or cleaned by using damp cloth with application of non-abrasive detergent.
For outdoor fittings (such as aluminium fence and grill), you can even rinse with water and dry it with dry cloth, or even leave it dried naturally. (Aluminium has high resistance to moisture thus it won't get deteriorated by exposure to moisture for long hours).
|6. Do you provide repair or maintenance services?|
|Yes, WE DEFINITELY DO (exclusively to Hong Lee products). We have experienced crew to provide after-sales services. Be it repair or maintenance works for any defects or "wear & tear".
Should you encounter any problems with our products, please call us at 07-353 7450 or fill in the Feedback Form and we will get back to you the soonest. We value your feedback and we will do our best in every way to serve you better.
|Hong Lee Aluminium Sdn Bhd (Co. No: 399224-W)|
|Add: No.1 Jalan Seroja 38, Taman Johor Jaya, 81100 Johor Bahru.|
|Tel: +607 353 7450|
|Fax: +607 353 7334|
|For general enquiries, feedback or distributorship, please
|Add: No.27 Jalan Ros Merah 2/1, Taman Johor Jaya, 81100
|Add: No. 45 Jalan Bestari 1/5, Taman Nusa Bestari, 81300
|Mon – Fri: 10.00am to 7.30pm|
|Sat : 10.00am to 6.00pm|
|Sun : 10.00am to 4.00pm|
|Closed on Public Holidays.|
|Add: No.18A,Lorong Kelasah 3,Taman Kelasah, 13700 Seberang Jaya,Penang.|
|Mon – Sat: 9.00am to 6.00pm|
|Closed on Sunday & Public Holidays|
|Add: Lot 1, Taman Park, Mile 6, Jalan Putatan, 88200 Kota Kinabalu, Sabah.|
|Mon – Fri: 10.00am to 6.00pm|
|Sat : 10.00am to 5.00pm|
|Sun : 11.00am to 3.00pm|
|Closed on Public Holidays.|
|Add: 83-86 Medan Jaya Commercial Centre, Jalan Tun Hussein Onn, P.O.Box 775, 97008 Bintulu, Sarawak.|
|Mon – Sat: 7.30am to 7.00pm|
|Sun : 9.00am to 2.00pm|
|Add: Block 10, Lot 91, Ground/ First Floor, Prima Square, Phase II, Mile 4, Jalan Utara, 90000 Sandakan, Sabah.|
|Add: 4197 Jalan Budi, Mile 1, Off Jalan Kuhara, P.O. Box No. 2001, 91045 Tawau, Sabah.|
|Add: GF Lots 550-552, Bangunan Cheema, Jalan Palm, 93400 Kuching.|
|Add: Lion Building C #01-01C 14 Arumugam Road, 409959 Singapore.|