1. Automatically answer incoming customer service queries, minimizing wait times and reducing customer service costs. 
2. Use natural language processing (NLP) to understand customer intent, helping to better respond to customer questions.
3. Automate complicated customer service processes such as account management and support. 
4. Monitor customer feedback and provide analytics to help improve customer satisfaction.
5. Learn from customer interactions and improve overall system performance.
Given a product description, come up with 5 use-cases.
Product Description:
An AI-powered chatbot platform that is capable of automatic response for customer service queries.