"Almost, Lady Hermione," said Celesca quietly. "You see, when the black haired lady had her babies, the snake-man ripped your mummy and daddies souls out and put it back with their bones where they were buried. So they couldn't leave, see, to go over. They were stuck. They put two souls into the babies so there wouldn't be room for a new one to grow. But your mummy and daddy ... their souls got hurt each time they were pulled out of the baby ... three times and they would have gone completely."