"Yes, Minister. I was doing my regular rounds in Diagon Alley when I heard a row.  When I got closer to investigate, I saw Mrs. Snape-Yaxley involved in a verbal altercation with the defendant. He was clearly distressing her and so I joked with her a bit to try and ease the tension. She eventually told the defendant to sod off, but she had to tell him three times before he went."