"For being an all-round terrible Master," Draco said frankly, "My family were abusive and cruel to you, and I include myself in that. Father was awful, and he taught me to do the same, and it was wrong. You deserved to be treated well and thanked for the service you provided to us. I know it’s too late to take any of it back, but I hope you believe me when I offer my sincerest apologies to you. I hope there is a way for me to make amends," Draco said all of this sincerely, and eloquently, as if it was a speech he had held in his heart for many years, that he was only just getting the opportunity to use.  