Axefrenzy sighed. "I cannot say. I have sent letters to Potter, and Bronzedagger"—the previous Potter account manager, who lost his position when a sharp axe struck his neck at high speed—"supposedly has sent the lad letters, beginning at age eleven; but Potter has never replied. Either Potter is unwisely disrespectful to the Goblin Nation, or someone has diverted all of Potter’s Gringotts letters so he has never read them."