"He...Draco, that is, he...he’s got a hold on people, he’s captivating. He’s been raised for it, you know. They all are, the purebloods, or the sacred twenty-eighth, they go to lessons and their mothers scold them when they're not captivating enough, when they are too sharp, or too crass, or anything other than perfectly...perfectly likeable, and poised, and polite."