"Miss Lovegood," she began in a solemn tone. "No words can convey my deep regret, my heartfelt sorrow over my son's terrible actions towards you all those years ago. Nor can they do justice to my irremovable shame at allowing you to suffer so horrifically. I am owed to be resented by you forever, and I would expect nothing less as my due. Know only that I was powerless to assist you, trapped as I was under the tyranny of the Dark Lord and my own husband. I mourned for you in the aftermath, but I do not deserve redemption, nor am I arrogant enough to seek it from you.