I also paid my first visit to St. Mungo's Hospital, the hospital where Arthur Weasley was recovering from his snakebite. It was interesting, I must say. The only Healer I'd ever had much to do with was Madam Pomfrey at Hogwarts, and it was an excellent chance to see other Healers in action. While there, we ran into Neville Longbottom, of all people, and his grandmother. It turned out that Neville's parents had been tortured into insanity by the Death Eaters, and they were at St. Mungo's, on the Closed Ward, which we got into when we ran into Gilderoy Lockhart. Lockhart hadn't changed much, but it was a shock to see Neville's parents. Neville looked utterly forlorn, and I understood a lot about him that hadn't made sense before. Now I knew why he was so fearful, at least. I still couldn't see why he should be so very forgetful, but I'll have the answer to that too.