"Lord Malfoy, dear board members, we have the trouble with Professor McGonagall and Headmaster Dumbledore that any file Severus and I have filed about abused students has been ignored by both. So, we request that this has to stop and the board of governors should step in. We have read in the school rules that in case that if both the headmaster/headmistress and deputy headmaster/headmistress are not filing the files about abused students to the child services properly then the board will have to step in. Due to my working experience, when I have started working as the Hogwarts healer here in the school nearly 40 years ago, every abuse file has been ignored that I have filed to Headmaster Dumbledore, so that he can deal with it, and every time I have complained to the governors about this, nothing has been done. I hope that it is not much to ask, but we are talking here about the lives of children."