First Rivian ( $RIVN )  service trip completed. Primary cause was getting my Powered Tonneau installed that came with the car, but parts weren't ready. 

They also took care of a small issue I had on delivery as well as torquing some things to spec. 

Overall, hands down the best service experience I have had with a car in my life. 

Brought it in, they estimated 1-2 weeks due to parts. I told them I had my wedding in 2 weeks and would love to have it before then. The service guy said "say no more" and made sure to have it done.

They had Enterprise come pick me up, put me in a tacoma (which absolutely sucked compared to my R1T I might add). 

1 week later everything is done, the service guide even scheduled a wash for my car. 

I come back to the service center, they let me drop my rental car there instead of enterprise and take care of it for me. 

Everything is done, powered tonneau works great, car is clean. 

10/10 @Rivian send my thanks to the Gaithersburg service center.
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