law: National Food Security Act, 2013 
  15. District Grievance Redressal Officer.
  1.       The
  
  State Government shall appoint or designate, for each district, an officer to
  
  be the District Grievance Redressal Officer for expeditious and effective
  
  redressal of grievances of the aggrieved persons in matters relating to
  
  distribution of entitled food-grains or meals under Chapter II, and to enforce
  
  the entitlements under this Act.
  2.       The
  
  qualifications for appointment as District Grievance Redressal Officer and its
  
  powers shall be such as may be prescribed by the State Government.
  3.       The
  
  method and terms and conditions of appointment of the District Grievance
  
  Redressal Officer shall be such as may be prescribed by the State Government.
  4.       The
  
  State Government shall provide for the salary and allowances of the District
  
  Grievance Redressal Officer and other staff and such other expenditure as may
  
  be considered necessary for their proper functioning.
  5.       The
  
  officer referred to in sub-section (1) shall hear complaints regarding non-distribution
  
  of entitled food-grains or meals, and matters relating thereto, and take
  
  necessary action for their redressal in such manner and within such time as may
  
  be prescribed by the State Government.
  6.       Any
  
  complainant or the officer or authority against whom any order has been passed
  
  by officer referred to in sub-section (1), who is not satisfied with the
  
  redressal of grievance may file an appeal against such order before the State
  
  Commission.
  7.       Every
  
  appeal under sub-section (6) shall be filed in such manner and within such time
  
  as may be prescribed by the State Government.