law: The Consumer Protection Act, 2019
  Chapter V
  Mediation
  74. Establishment of consumer mediation cell.-
  (1) The State Government shall establish, by notification, a consumer mediation cell to be attached to each of the District Commissions and the State Commissions of that State.
  (2) The Central Government shall establish, by notification, a consumer mediation cell to be attached to the National Commission and each of the regional Benches.
  (3) A consumer mediation cell shall consist of such persons as may be prescribed.
  (4) Every consumer mediation cell shall maintain-
  (a) a list of empanelled mediators;
  (b) a list of cases handled by the cell;
  (c) record of proceeding; and
  (d) any other information as may be specified by regulations.
  (5) Every consumer mediation cell shall submit a quarterly report to the District Commission, State Commission or the National Commission to which it is attached, in the manner specified by regulations.