law: Sashastra Seema Bal Act, 2007 
  14.  Redressal of grievances of persons other
  
  than officers.
  1.       Any
  
  person subject to this Act other than an officer who deems himself wronged by
  
  any superior or other officer may complain to the officer under whose command
  
  he is serving.
  2.       When
  
  the officer complained against is the officer to whom any complaint should,
  
  under sub-section (1 ), be preferred, the aggrieved person may complain
  
  to such officer’s next superior officer.
  3.       Every
  
  officer receiving any such complaint shall make as complete an investigation
  
  into it as may be possible for giving full redress to the complainant, or when
  
  necessary, refer the complaint to a superior authority.
  4.       The
  
  Director-General may revise any decision made under any of the foregoing
  
  sub-sections, but, subject thereto, such decision shall be final.