law: Railways Act, 1989
  44. Relief’s which the Tribunal may grant. 
  In the case of any complaint made under clause (b) or clause (c)
  
  of section 36, the Tribunal may- 
  (i) fix such rate or charge as it considers reasonable from any
  
  date as it may deem proper, not being a date earlier to the date of the filing
  
  of the complaint;
  (ii) direct a refund of amount, if any, as being the excess of
  
  the rate or charge fixed by the Tribunal under clause (i).