law: Consumer Protection Act, 1986 
  27. Penalties
  
  Where a trader or a person against whom a complaint is made or the complainant
  
  fails or omits to comply with any order made by the District Forum, the State
  
  Commission or the National Commission, as the case may be, such trader or
  
  person or the complainant shall be punishable with imprisonment for a term
  
  which shall not be less than one month but which may extend to three years, or
  
  with fine which shall not be less than two thousand rupees but which may extend
  
  to ten thousand rupees, or with both :
  Provided  that the District Forum, the State
  
  Commission or the National Commission, as the case may be, may, if it is
  
  satisfied that the circumstances of any case so require, impose a sentence of
  
  imprisonment or fine, or both, for a term lesser than the minimum term and the
  
  amount lesser than the minimum amount, specified in this section.