law: Prasar Bharati (Broadcasting Corporation of India) Act, 1990
  15.Jurisdiction of, and the procedure to be
  
  followed by Broadcasting Council
  1) The Broadcasting Council shall receive and consider
  
  complaints from -
  a) any person or group of persons alleging
  
  that a certain programme or broadcast or the functioning of the Corporation in specific
  
  cases or in general is not in accordance with the objectives for which the
  
  Corporation is established.
  b) any person (other than an officer or
  
  employee of the Corporation) claiming himself to have been treated unjustly or
  
  unfairly in any manner (including unwarranted invasion of privacy,
  
  misinterpretation, distortion or lack of objectivity) in connection with any
  
  programme broadcast by the Corporation.
  2) A complaint under sub-section (1) shall be made in such a
  
  manner and within such period as may be specified by regulations.
  3) The Broadcasting Council shall follow such procedure as it
  
  thinks fit for the disposal of complaints received by it.
  4) If the complaint is found to be justified either wholly or in
  
  part, of the Broadcasting Council shall advise the Executive Member to take
  
  appropriate action.
  
  
  5) If the executive Member is unable to accept the recommendation of the
  
  Broadcasting Council, he shall place such recommendation before the Board for
  
  its decision thereon.
  6) If the Board is also unable to accept the recommendation of
  
  the Broadcasting Council, it shall record its reasons therefor and inform the
  
  Broadcasting Council accordingly.
  
  
  7) Notwithstanding anything contained in sub-section (5) and (6),where the
  
  Broadcasting Council deems it appropriate, it may, for reasons to be recorded
  
  in writing, require the Corporation to broadcast its recommendations with
  
  respect to a complaint in such manner as the Council may deem fit.