According to Simpson and Conner (2020), state and local public health systems perform contact tracing for many conditions such as syphilis and tuberculosis According to Lenca and Vayena (2020), other challenges include delays in steps to initiate contacts identification up to isolation of suspected cases among the picked contacts 5 2 Using Digital Tools to Overcome Contact Tracing Challenges Digital tools help to overcome challenges of a contact tracing programme, when integrated in an operational public health system with well-trained health service personnel, testing services and manual contact tracing infrastructure According to Simpson and Conner (2020), with Apple and Google mobile OS covering global markets through smartphones, this digital technology has become literally a lifesaver in controlling the spread of COVID-19 According to the World Health Organization (2020a), outbreak response tools facilitate the process for public health officials engaging in contact tracing and outbreak examination
The Role and Challenges of Using Digital Tools for COVID-19 Contact Tracing