The inherent potentials of the Fourth Industrial Revolution for the hospitality and tourism industry cannot be underrated Since its inception, the Industrial Revolution 4 0 (IR 4 0) has become the "topic of interest" in most academic conferences across the world However, there seem to be inconclusive and non-consensual agreement among researchers as to what the concept of IR 4 0 entails Additionally, differing opinions exist among researchers on the technological components of this revolution Although, scholars have rooted for technologies as a major solution for the resilience on the impacts of COVID-19 on the hospitality and tourism industry, few studies have thoroughly explored these technologies for the industry Using a critical review process, we address these gaps and present a unified typology of IR 4 0 technologies for the hospitality and tourism industry This review conclusively theorises IR 4 0 technologies and proposes a 6-component typology of IR 4 0 as well as their opportunities for the hospitality and tourism industry Practical and social implications are also discussed
"Hospitality revolution 4.0": a literature review on a unified typology of IR 4.0 technologies for the tourism and hospitality industry in the era of COVID-19