A case in point is education programmes in diabetes care [ ]the start of the covid-19 pandemic these programmes still focused on delivering learning through face-to-face, classroom-style sessions, despite the fact that a huge range of tasks—from banking to booking cinema tickets and flights—are today carried out on smartphones in the palms of our hands [ ]the strategy for a population that varies with age, deprivation, ethnicity, and other characteristics should combine traditional and modern approaches If, as a system, we want to improve chronic disease management, we need to switch our focus from healthcare professionals to the people with the chronic disease themselves, and to providing equitable access to all three principles of self management, peer support, and trained professionals
Partha Kar: Changing the narrative around self-management