Networking hardware might be considered a relatively unexposed enabler of the enormous success of the modern digital economy, and information technology of a global reach. The COVID-19 traffic spike across e-commerce portals puts further pressure on computer network component vendors and raises the bar regarding both performance and reliability. Therefore, the authors undertake a challenge of identifying factors influencing the level of Cisco switches acceptance among network administrators in business environments. To achieve that, Structural Equation Modelling is introduced. The feedback gathered from 205 study contributors enabled the authors to evaluate the significance of two domain-specific factors-Technological Innovation (TI) and Availability of Professional Training (APT). The APT was confirmed to have a significant impact on networking hardware acceptance. The study contributes to extending the decision-making rationale regarding the procurement of networking switches and shows the added value of technology-oriented professional training for job satisfaction and working efficiency.
Decision Factors behind Cisco Networking Hardware Acceptance in Business Environments