The main focus of this research is to find the reasons behind the fresh cases of COVID-19 from the public’s perception for data specific to India. The analysis is done using machine learning approaches and validating the inferences with medical professionals. The data processing and analysis is accomplished in three steps. First, the dimensionality of the vector space model (VSM) is reduced with improvised feature engineering (FE) process by using a weighted term frequency-inverse document frequency (TF-IDF) and forward scan trigrams (FST) followed by removal of weak features using feature hashing technique. In the second step, an enhanced K-means clustering algorithm is used for grouping, based on the public posts from Twitter®. In the last step, latent dirichlet allocation (LDA) is applied for discovering the trigram topics relevant to the reasons behind the increase of fresh COVID-19 cases. The enhanced K-means clustering improved Dunn index value by 18.11% when compared with the traditional K-means method. By incorporating improvised two-step FE process, LDA model improved by 14% in terms of coherence score and by 19% and 15% when compared with latent semantic analysis (LSA) and hierarchical dirichlet process (HDP) respectively thereby resulting in 14 root causes for spike in the disease. © 2022 Institute of Advanced Engineering and Science. All rights reserved.
Root cause analysis of COVID-19 cases by enhanced text mining process