This article adds a much needed microlevel perspective to the literature on interactions between civil society organizations and governments. I argue that a microlevel perspective assists in making connections between two dominant streams in the literature on government–CSO relations: an empirical–analytical stream and a critical stream. It aims to better understand the interactions and relations, by analysing the institutional work done by CSOs’ members. Adopting this approach puts CSO members in a more agentic position. Interactional processes are brought to the centre of analysis. The Dutch Community Sport Coach programme was used as a case to illustrate the usefulness of the approach. Through a one-year organizational ethnography, the article scrutinizes the way in which members of one CSO enact the organization’s service delivery relationship with a municipality. Through a multidimensional perspective on agency, the analysis shows how individual CSO members act as embedded agents that assimilate a public logic into the dominant community logic. It further shows the CSO’s members efforts and struggle to maintain their community logic. The article argues that an analysis of the microfoundations of government–civil society organization relations foregrounds the multivocality of the relationship as foundational.
Understanding the Microfoundations of Government–Civil Society Relations