From the Document: "Public services have been at the frontline of the response to coronavirus While some have been able to draw on well-understood command structures, experience of responding to emergencies and extensive plans, many have struggled This report - produced in partnership by the Institute for Government and the Chartered Institute for Public Finance and Accountancy (CIPFA) - assesses the preparedness and resilience of nine key public services in the years running up to March 2020 to assess how fit they were to tackle the pandemic It then offers our recommendations on practical and relatively cheap steps the government could take now to ensure that public services are in a better position to respond to future shocks "
How Fit Were Public Services for Coronavirus?