Ofgem confirms: British Gas is Misleading customers on Smart MetersStop Smart Meters! (UK) Following an initial complaint to Ofgem by SSM supporter Chris Jones, and his relentless pressure over two months for a response, Ofgem replied today: We have reviewed the Customer Charter and consider that some consumers may find it misleading. We intend to discuss this with British Gas. We will be asking them to seriously consider amendments to their Charter so it more accurately reflects that Smart Meters are not mandatory. At this time we consider this represents the most appropriate course of action. [emphasis added] In spite of these omissions, which Mr Jones will almost certainly continue pressing for answers to, the admission has been welcomed by Stop Smart Meters! (UK), whose campaign has been tirelessly badmouthed by senior British Gas executives. Until leaving British Gas this summer, former Managing Director, Philip Bentley, went to great lengths to condescend people signing our Notice of Non-Consent for Smart Meter installation with the following message: You are being badly misled by the Stop Smart Meters website. Most of what they say is misleading at best and completely untrue at worst. Stuart Rolland, the current MD of British Gass Smart Metering team, continues to do the same: Im afraid that I dont agree with the content of the Stop Smart Meters email or their website, and I feel that they are misrepresenting the facts and causing unnecessary concern. Despite repeated attempts by our members and supporters to gain clarity on exactly where the Stop Smart Meters! campaign is misleading people, British Gas have failed to provide any further information in support of their baseless claims. In fact, Rolland goes on to brag: We recently installed our millionth smart meter. With the misinformation being promoted by British Gas in its Customer Charter, it is little wonder they have duped so many of their customers into accepting Smart Meters their misinfo is supplemented by high-budget marketing campaigns and despotic customer services tactics which dictate that you WILL have a Smart Meter. With this ruling from Ofgem, it is clear that British Gas cannot be trusted with informing the public on this controversial issue. Exercise your rights and refuse their Smart Meters. This kind of activism and sharing of important information is in the cross-hairs of David Camerons attack on esoteric websites. If you value our campaign and thousands of others like it which seek to give people the other side of the story, please add your name to Jaime Tannas petition to expose and STOP the unnecessary censorship of esoteric websites and forums we have one week to go. The worst thing about censorship is [XXXXXXXX] [XXXX] [XX] [XXXXXXXX] [XXXX] [XX] [X] [XXXXXXXX]. 