I bought a watch from eBay that said "9/10 cosmetic" condition, yet when I took it out of the box, there was a huge crack on the watch face! Does that really count as 9/10?!
hell no it does not , these people out here stealing that is exactly why im afraid of buying from e bay , a lot of bad reviews 
I had to calm myself down before messaging the seller! It could be that it got damaged in shipping, but who knows.
i would be really upset too , i have received defective merchandise too and its upsetting , waiting for the product for 1 week and checking the mail every day , only to get it broken