I won tickets to a concert and when we got there, they were supposed to have the tickets at the box office and they didn't so the refused us no matter how much proof we gave that we won. It was ridiculous!
thats insane!! were you able to get in? and what concert?
It was the worst day ever.  I was so mad.  No!  No matter what we said or even showed them, they wouldn't let us in.  We even called the local magazine that we won it through but they were closed.
shoot thats a bummer! hopefully they will make it up to you