Q:

Windows 8.1 apps can't access my internet

I have Windows 8.1 Pro. I have been using it for 2 years but I never noticed that Windows apps don't have access to the internet connection anymore. I can use internet for surfing, downloading and other stuff but native apps like Store, Windows Update e.t.c. don't work. It worked fine when it was newly installed. I must have messed up with something. I have attached some screenshots:

You can see Store, Windows Update etc don't have access to the internet. My Windows is genuine and is activated.
Basically, I want to upgrade to Windows 10 and it requires updates installed. I can't install the updates because of this issue. The updates remain stuck at 0.

A:

With regards to the the update problem.  I also experienced it, I followed this answer, from this question and I solved my problem:

I've found that sometimes you just have to wait, but if it takes a
  significantly long time try the following:

Click the start button and type in services.msc
Stop the Windows Update Service.
Delete the contents of the C:\Windows\SoftwareDistribution folder
Start the Windows Update Service.
Try Windows Update again.

Source
Windows update doesn't progress beyond 0 KB 0%

