Can you really collect copays? Experts say yes.
Copay collections during the emergency department (ED) visit can provide significant additional revenue, since only 35% of copays are paid after the ED visit. Collecting copays is not a violation of the Emergency Medical Treatment and Labor Act (EMTALA). Use promissory notes, ATMs, and self-addressed stamped envelopes to facilitate payment. EDs can obtain $25,000 to $100,000 per month from collecting copays.
PubMed Abstracts
PubMed Abstracts