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IT Governance & Prioritization

In recognition of the critical role that constituents play in the effective and efficient
operation of IT Services at Western Carolina University, the following governance
structure exists to ensure that policies, standards, and priorities mirror the needs
of users in supporting the mission of the university. The IT Division seeks to create a transparent governance process with all governance
meetings open to the campus community, meeting dates posted on the website, and meeting
minutes available for review.

Through IT’s Department of Academic Engagement and IT Governance, the governance process
will function so that there is in essence an “on-going discussion” with key stakeholders
with respect to input, topics, needs, priorities, and analysis – and this will occur
not just within the governance meeting structure. This will provide greater dialog
and understanding regarding needs and priorities for university IT efforts to improve
the student learning experience, enhance decision making, and advance overall administration
efficiency and effectiveness.

In addition, working with the IT Office of Project Management, the Director of Academic
Engagement and IT Governance will receive requests for IT projects from the campus community. All requests will be analyzed for their relationship to
the mission and strategic directions of the university as well as for total cost of
operations. The information for these two key sources will serve as the basis for
governance committee discussion and decisions concerning implementation and prioritization.
The chairs of college technology committees will receive copies of the agenda and
minutes of all meetings.

Advisory Committees

The three advisory committees below serve at the request of the Information Technology Council to provide information and recommendations concerning information technology. They
consider strategies and priorities from three sources: 1) those they deem important
for discussion, 2) those brought to members by others in the university, and 3) those
referred to the advisory committee by the ITC or CIO for study, discussion, and recommendations.
These committees may also receive recommendations from college technology committees.