It’s always been a nagging thought in the back of my mind that women are able to get followers faster and easier than men. I want to make it very clear here from the very beginning that I mean that in the most informative way. It’s easy to lean over into the sexist territory here, […]

On a recent trip back from Toronto, I wondered, how helpful are airlines on Twitter. Are they actively using the social network for customer service or just to hock $10 bag lunches on your flight to Raleigh-Durham? We researched, tweeted and asked questions to find out how airlines use Twitter. Source