All orders will be dispatched via Royal Mail Special Delivery for which there will be a charge of £9.95. This should arrive the next working day following dispatch, of which you will receive an email notification. All deliveries will require a signature upon receipt. We only deliver to addresses within the UK and only to the billing address to which the payment card is registered.

Items can be returned to us within a 30 day period. If returning items through the post, please use the printed address label which is sent with your order. The cost of returning the goods shall be borne by you. Upon receipt of the items and following a full inspection by ourselves, where items are received in the original condition a full refund will be given onto the same card as used for the original purchase. Bespoke items are excluded from our returns policy.

Cellini offers a free jewellery cleaning and polishing service on all gold, silver and platinum jewellery. We recommend that all jewellery is checked at least once a year if worn on a regular basis to ensure the security of the settings and fastenings.