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Among the rolling hills and mountains of Appalachia sits the small city of Williamstown, Kentucky, in central Grant County. Home to about 3,500 people, Williamstown is the center of connectivity for the county. The city’s fiber provides high-speed connectivity to local businesses, while its long-running cable network keeps folks connected in the town. Williamstown operates a small Fiber-to-the-Home (FTTH) network in the southern half of the county and offers much of the rest of the county fixed wireless service.

Williamstown Cable Center of Connectivity

Roy Osborne, the Superintendent at Williamstown Cable told us how this small town had developed so many different projects throughout the county. Within the town itself, the network is a hybrid fiber-coax (HFC) system that supports speeds from 20 Megabits per second (Mbps) to 100 Mbps download for residents and businesses alike; upload speeds vary from 2 Mbps to 10 Mbps.

For large institutions, Williamstown Cable builds fiber lines to provide reliable, fast connectivity. It serves most county facilities, such as the courthouse and detention center. It even brought a fiber connection to the theme park just outside of town -- the Ark Encounter, based on the biblical story of Noah’s Ark. Osborne recalled the high level of Internet service in the small town surprised the developers.

The community was not going to let its rural neighbors remain without connectivity. In 2007, the town started a project to bring fixed wireless service to the surrounding county. Williamstown Cable found a way to bring some of the fastest, most reliable Internet service to a small community of Corinth in southern Grant County in 2010. They used federal funding to build a Fiber-to-the-Home (FTTH) network to the 200 people in the town.

How Williamstown Built So Many Networks

Like many communities, Williamstown started providing services because no one else would invest in their rural sparsely populated area. The department first built a cable system in 1984 to provide television service, connecting the small town residents to the news. Williamstown Cable paid its own way, reinvesting money earned from the television service back into the network...

This is the transcript for episode 232 of the Community Broadband Bits podcast. In this episode, General Manager Josh Byrnes of Osage Municipal Utilities joins the show to share how fiber connectivity has benefited the Iowa community. Listen to this episode here.

Josh Byrnes: Everything is live about it, you can lock in your commodity prices, all your inputs and all those things can be done. We've got to have connectivity, in rural Iowa.

Lisa Gonzalez: Welcome to episode 232 of the Community Broadband Bits podcast from the Institute For Local Self-Reliance. I'm Lisa Gonzalez. In Osage, Iowa, the community's electric utility has served the town and some of the rural areas around it for about 125 years. Osage Municipal Utilities also offers natural gas services and invested in its own communication system in the early 2000s. They offer telephone, cable TV and Internet connectivity via their cable network. Clearly Osage is one of those rural communities that think about the future. In this interview Christopher speaks with Josh Byrnes, the general manager of Osage municipal utilities, who discusses their long term plans to bring Fiber-to-the-Home to the community. Josh who is also a former state representative spends some time discussing Iowa's approach to rural connectivity and its investment in the Iowa communications network. Now here's Chris talking with Josh Byrnes, general manager of the Osage municipal utilities and a former member of the Iowa House of Representatives.

Chris Mitchell: Welcome to another edition of the Community Broadband Bits podcast. I'm Chris Mitchell and today I'm speaking with Josh Byrnes, the general manager of Osage Municipal Utilities in Iowa. Welcome to the show.

Josh Byrnes: Thanks for having me Chris.

Chris Mitchell: I'm excited to talk to you, as I was saying in our pre-interview I actually have this memory and I'm excited to be reminded of the story that you'll be telling us in a few minutes about these cattle prices and an app, around how it's important to have Internet access out on farms near your community. Let's start with a little bit of background for people who aren't familiar with Osage. Where are you in Iowa? What's the community like?

Located in northwest Iowa, Osage has been an innovative utility leader with forward-looking investments in both telecommunications and clean energy with wind and solar. Osage Municipal Utilites General Manager Josh Byrnes joins us for Community Broadband Bits podcast 232. He is also in the midst of retiring after 3 terms in the Iowa Legislature.

Osage built a hybrid fiber coaxial cable network many years ago that they are considering upgrading to being fully fiber-optic following a lot of community support for next-generation connectivity and most importantly, greater reliability.

Josh and I also talk generally about the importance of connectivity in rural areas and how the state of Iowa has dealt with the need to improve access. We both agree that Iowa's approach thus far leaves much to be desired and we discuss the challenges that legislatures face in making these decisions.

Cedar Falls may be the Iowa city famous for its Fiber-to-the-Home (FTTH) network, but that won’t stop Muscatine. This small city of approximately 29,000 people is about to upgrade its aging network. For a little over a year, the municipal utility, Muscatine Power and Water (MP&W), has planned for the move to FTTH with funding from an interdepartmental loan. Now, FTTH is coming to Muscatine's MachLink Internet access service.

MP&W expects to break ground this year on this $8.7 million FTTH project and to finish building the network in 2017. Fiber will offer speeds much faster than those available on the existing hybrid fiber-coax (HFC) network. In anticipation, MP&W is increasing speeds for subcribers without raising rates.

More than a Year in the Making

The local newspaper, the Muscatine Journal, has closely followed the story. In late November 2014, MP&W announced the planned FTTH upgrade. MP&W is taking a slow and steady approach and planning to complete the upgrade in 2017. The latest Muscatine Journal article from this March emphasized how the large infrastructure project has many "interlocking" pieces that must fit together to make the project successful.

As we reported when MP&W announced the upgrade in 2014, a FTTH network will achieve immediate goals and help achieve a number of benefits. MP&W wants to improve residential services, reduce maintenance costs, and increase network reliability. Upgrading to FTTH will also contribute to long-term goals, such as encouraging economic development. Fiber is a future-proof technology, adapting to the increasing need for bandwidth from households, businesses, and institutions. MachLink will offer speeds of up to a Gigabit (1,000 Megabits) per second.

Outperforming Expectations

In the spirit of community, MP&W is increasing speeds without raising rates. MP&W announced that current customers will get twice the speed for no additional charge. Current MachLink subscribers with the fastest tier receive 100 Megabits per second (Mbps) download which will double, but Gigabit...

We cover a lot of Tennessee ground in this week's Community Broadband Bits podcast - episode 189 - from a cable network to muni Fiber-to-the-Home; Columbia to Pulaski. Wes Kelley, the Executive Director of the Columbia Power and Water Systems is our guest to talk about Columbia's cable and Pulaski's fiber.

He cut his teeth working with a Michigan community's public utility that ultimately decided not to get involved in telecommunications. But he moved on to build out a citywide fiber network in Pulaski before ultimately moving to Columbia, which was the last community in the United States to build a cable system (since then it has been all fiber).

He shares some of his lessons along the way, tips for customer service, and Columbia's plans for the future with their cable system. He also has some choice words for the big content owners that make the cable television business all but impossible for any reasonably sized cable operation.

The Spanish Fork Community Network has long been among the most successful community broadband projects. And now that the community has finished paying off the debt of the network, they are using the net income to upgrade to a fiber network that will be capable of delivering a symmetrical gigabit to anyone in town.

John Bowcut, Director of Information Systems and SFCN Director, speaks with us again this week to explain how the project is doing and how they plan to upgrade to fiber. They are pursuing a unique upgrade to our knowledge -- they are building fiber over the coax and will operate both. Telephone and Internet access will run over the fiber and television over the cable.

The network has paid back its debt and continues to generate impressive community savings. With a take rate of 80 percent of the community, the network saves a cumulative $3 million each year. That is a lot of money circulating in the city of 35,000 people.

Muscatine Power & Water (MP&W) announced in late November that it will upgrade its municipal hybrid fiber coaxial (HFC) communications network to an FTTH network. The upgrade will allow Muscatine to offer gigabit speeds. Construction is set to begin in 2016; the FTTH network is scheduled to go live in 2017.

According to the press release, the community hopes to capitalize on the new technology for economic development opportunities, better residential services, and replace an aging system with future proof infrastructure. From the press release [PDF]:

Consideration was also given to two other plans that would have either maintained or incrementally improved the existing HFC system. As stewards of the public trust, the Board of Trustees felt the other options were costly short-term fixes and that FTTH was clearly the superior option.

“Tonight’s decision assures that Muscatine Power and Water will continue to be a leader in telecommunications,” said LoBianco, “the new system will be able meet the bandwidth needs of the community for years to come while reducing maintenance and improving reliability. It ensures that the communications capabilities in Muscatine are as good as in any large city which enjoys the benefits of FTTH technology.”

Muscatine sits in the far southeast corner of the state and is home to approximately 29,000 people. The community established a municipal water utility in 1900, an electric utility in 1922, and its communications utility in 1997. According to the press release, the community was unhappy with the previous incumbent and an overwhelming majority of local voters elected to establish what is now called MachLink. The network offers video and Internet access.

A Muscatine Journal article reporting on a recent meeting of the Board of Water, Electric, and Communications Trustees notes that the project will be funded with an interdepartmental loan, one of the three most common funding mechanisms. (For more on funding municipal networks, check out our fact sheet [PDF].)

Since SMU first began offering Internet service to customers the amount used by customers has increased and we expect to see that continue. For example, the average peak usage from customers in the fall of 2010 was 125MB and today it averages around 800MB with maximums over 1,200 MB. The project to convert the whole town of Spencer will take several years and we continue to develop plans for future projects.

In April, the SMU Board of trustees approved a modest rate increase for video and Internet access to help defray increased costs for video content and increased demand on the system. The last time rates went up for video service was early 2013; residential Internet access rates have remained the same since November 2011.

New rates went into effect on June 1. Internet access rates range from $20 per month for 1 Mbps/256 Kbps to $225 per month for 100 Mbps/10 Mbps. Basic level video service begins at $14 per month; "Basic Plus" is $50.75 per month. Digital service and a range of channel choices are available as add-ons.

SMU also provides voice and partners with T-Mobile to provide wireless phone service in the community. The network began serving customers in 2000.

Spencer, population 11,300, is located in the northwest section of the state. In the Community Broadband Bits podcast episode #13, Chris spoke with Curtis Dean of the Iowa Association of Municipal Utilities (IAMU). Dean shared a story about...

The municipal electric utility in Russellville has launched Kentucky's first citywide gigabit service on its FTTH network. Russellville Electric Plant Board General Manager Robert White joins us to share their motivations for building a fiber network.

The utility had originally offered some telecommunications services over a wireless system but recognized the need for a more robust fiber system, in part because of the lack of investment in modern telecommunications by incumbent cable and telephone providers.

Now Russellville has much better options for residents, local businesses, and schools. We expanded on this interview with a mini case study of their network.

We were glad to hear our friend, Curtis Dean of the Iowa Association of Municipal Utilities join Craig Settles on his Gigabit Nation Internet Radio show. Listen below to learn more about what local utilities are doing to help their communities thrive in the digital age.

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Indeed, many municipal broadband projects are undertaken because the Wall Street metric does not work. The town may be too remote, the population may be too sparse, or the demographic nature may not be consistent with the template used by private sector companies in their profit-maximizing decisions on where and whether to deploy. Those are precisely the circumstances, however, in which the community benefits of providing broadband become most profound, and most valuable.