How can I reset my Exchange email password?

Reset your Exchange email password by logging into Spire and changing your password there. This will affect your password for email, as well as your computer logon and other services that use your NedtID and password.

If your Exchange account has been locked due to multiple failed log in attempts,you can reset your password in SPIRE and unlock your account:

1. Log in to SPIRE.2. In the SPIRE Main Menu, go to IT Accounts > My IT Accounts, then click your NetID.3. On the Account Detail page, click Change Password. A pop up message will appear confirming your password has changed. This will change your IT Account password and your IT Active Directory/Exchange account password.

If you have forgotten your Spire password:

Go to Spire.umass.edu

Under IT Accounts (right side of the page), click Password & NetID Help

Follow the directions to reset your password

If you are unsuccessful, you will need to go to the IT Help Center (A109 LGRC Lowrise, M - F, 8:30 a.m. - 5:00 p.m.) or the Learning Commons Technical Support Desk (Lower level of the W.E.B. Du Bois Library) with a picture ID to reset your password

To access personal files while using a Statistical Workstation on an unmanaged computer, upload the files to your UMass Box account before logging into the Statistical Workstation.After you log into the Statistical workstation, access your box account via a browser within the Statistical workstation.

How do I use Google Apps?

To log into Google Apps go to apps.umass.edu and use your Net ID and password...

To log into Google Apps go to apps.umass.edu and use your Net ID and password.

All faculty and staff have a Google account associated with their UMass identity. Apps at UMass Amherst is Google's suite of collaboration tools customized especially for our campus. Documents There are several kinds of Google documents: Docs (similar to Microsoft Word), Sheets (similar to Microsoft Excel), Slides (similar to Microsoft PowerPoint), Drawings, and Forms. Once you've created your document, you can share it with others. Collaborators can then edit the same document at the same time—you'll always have the most up-to-date version at your fingertips.

Once you are logged in will see your Google Apps calendar.

Click on the box made up of little squares next to your name in the upper right.

Select the feature you would like to use: Drive, Docs, Sheets, Slides, etc.

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What is Eduroam?

Eduroam is the secure wireless access for the UMass campus.It is an encrypted, world-wide...

Eduroam is the secure wireless access for the UMass campus.It is an encrypted, world-wide roaming access service developed for the international research and education community. In order to connect to Eduroam, you will need to download and install software called XpressConnect on your self-managed computer or device. You will only have to set this up once, and you will automatically connect to wireless when you are on campus. Other campuses are also using Eduroam, so you might be able to connect to their wireless networks when you are visiting other schools.

Once the software has been installed, you will be prompted for your username. For the username, use NetID@umass.edu. For instance: