The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from this Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and don’t necessarily reflect the views of Kaiser Permanente.

By far this doctor and the staff I have had contact with at this office are more person interested, listen (not pretend), respond with solutions not platitudes, and treat a person as if they are not making things up or trying to get attention.

I felt Dr. Valentina M. Antonova was complete, thorough, and attentive. I like my doctor. She never makes me feel rushed or like she does not have time to listen no matter how small the inquiry. I would recommend my doctor to my best friend or relative or anyone that asked me for a recommendation.

I really like Dr. Antonova. She clearly cares about me as an individual. I like my visits with her very much and appreciate her approach and knowledge about medicine and broader issues that I am concerned about.

She was the doc of the day and had an emergency so I had to wait a little while, but I wasn't in a big hurry so it worked out fine. When she got to me she spent the time with me that I needed in a way that I didn't feel rushed, which I appreciated.

She showed concern and seemed very thorough. She explained the procedures and possible outcomes to my satisfaction. She answered all my questions and was a very good listened. I would definitely recommend her to others.

Dr. Antonova does not initially have the friendliest bedside manner, but I can tell that she is genuinely concerned about my well being. She took the time to talk to me about the source of my stress, which is what triggers my medical conditions, and shared her own experiences as well. I also appreciate her straightforwardness in her approach. Instead of being wishy washy about the possibilities, Dr. Antonova is very clear in stating what she is eliminating in her diagnosis. I have much more confidence in a doctor who is willing to give a clear diagnosis and stand by it rather than a doctor who attributes one's medical problems to "a number of different possibilities." I always feel that Dr. Antonova is focused on a treatment plan for my specific problems and is clear in communicating to me what she feels are the important signs we must treat and which symptoms are not significant to my overall condition.

I have greatly appreciated *Dr. Antonova's interest and extensive effort to understand and resolve my issues which have not been consistent or specific. Her focus has resulted in progress in a resolution of my problem. My level of satisfaction is the highest in the last eight years.

Dr. Antonova speaks too fast. I appreciate Dr. Antonova warning me about the adverse effects of long-term use of NSAIDS. Dr. Antonova has consistently gone to lengths to check my health history and inquire about additional problems, not merely address my current complaints.

When I asked if a medication would interact while breast feeding she told me to ask the pharmacist. She also insinuated that I had received a medication from someone other than a doctor, just because it was prescribed by someone not in the Kaiser network and she couldn't find it in my medical records.

My visit with Valentina was by far the worst doctors office experience I have had in my life. She started our visit by telling me I was "weird" because I did not talk a lot. Then proceeded to ask me to diagnose myself after telling her what my symptoms are. To top that all off, every single time I have scheduled a phone appointment with her she has been late. Would not recommend her services to anyone.

I was born in Ukraine and graduated from Kharkiv National Medical University where I studied neurology and psychotherapy. I moved to Austin, Texas in 2001 where I worked at Austin State Hospital. In 2011, I finished Internal Medicine residency. I have also lived in Wisconsin, New York and now Oregon. I truly appreciate the great diversity of this country and love to travel. I have a husband and three kids who all share a passion for hiking and camping. Oregon has a lot to offer. I am a Sierra Club member and environmental issues are very important to me.

About my practice

I enjoy working with older patients and patients with chronic problems. I take a compassionate approach to care and try to put myself in my patients' shoes. I believe in preventive medicine and welcome the chance to educate my patients about health and illness. I like my patients to have a clear idea about their health and their options.

How I thrive

I love to read and enjoy intellectual challenges. Medicine gives me ample opportunities for both. As a physician you can never know too much or stop learning. When I am not working, I enjoy spending time with my family, traveling to new places, and enjoying the quite serenity of the outdoors.

About Comments

To provide our patients with the most accurate and useful information, we only post comments for a provider once he or she has received a a minimum of 30 returned surveys and a minimum of five surveys with comments. We are committed to posting both positive and negative feedback from members, and all provider specific commentary will be posted in its entirety once the minimum number of comments is reached. For this provider, we have not yet received the minimum.

About Reviews

To provide our patients with the most accurate and useful information, we only post physician satisfaction data when a physician has received a minimum of 30 returned surveys. For this provider, we have not yet received the minimum.