Consider professional cleaning every 12–18 months, depending on traffic and other use factors, frequency of vacuuming and whether the carpet is a light or dark color.

Use scissors to clip sprouts and snags; do not pull them or you may damage the carpet.

To remove a dent caused by heavy furniture, stroke carpet with the edges of a coin. You can also use a hair dryer or a steam iron to gently raise the dented area while you tug upward on the tufts. CAUTION: DO NOT LET THE IRON TOUCH THE CARPET.

If your carpet is burned, remove the tops of the dark, burnt fibers with curved fingernail scissors. If the burn is extensive, the carpet may require patching or replacement.

If flooding occurs from a burst pipe, washing machine overflow or other leak, the carpet needs to be dried, front and back, by a professional cleaner with the proper equipment.

Tips for Removing Common Stains

For carpet care a wet/dry vacuum cleaner is the best way to effectively remove stains. Use the attachment with the best suction and vacuum as much of the stain as possible, continuing to add water to the stain as you go. Treatment of the affected area should begin immediately upon discovery. The more time that elapses before treatment, the more difficult a stain will be to remove.

First scrape the food spill gently with a spoon or dull knife, removing as much solid material as possible. If detergent is required, use it sparingly and gently rinse the area with water while moving the vacuum wand back and forth. Use a towel to absorb all moisture.

If spot removal solvent is necessary use a low residue carpet spot remover that has been approved by The Carpet and Rug Institute, apply several drops to a clean white cloth and blot the carpet in an inconspicuous area. If a color change occurs or color transfers to the cloth, consult a professional carpet cleaner.

Place towels or cloth over wet area and weight with a heavy, colorfast object to absorb moisture. Leave overnight.

If stains remain after cleaning, moisten the tufts in the stained area with 3% hydrogen peroxide and let stand for one hour. Blot and repeat until carpet is stain–free. No rinsing is necessary. Apply a pad of paper towels and weigh them down, allowing carpet to dry.

Some stains cannot be removed because they permanently alter the carpet’s color. These stains include acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleaches, hair dyes, iodine, insecticides, mustard with turmeric, and plant fertilizers. For these types of stains, call a professional. In order to maintain and protect your warranty coverage under the terms of these warranties, you must do the following: A minimum of one professional cleaning every 18 months is required.

Additional Carpet Care Tips

Beer, wine, coffee and teaBlot and neutralize with a white vinegar solution, then work a small amount of a detergent solution into the spot (1/4 teaspoon detergent per 1 qt. of water). Continue applying detergent and blotting until spot is completely removed. Using a spray bottle, rinse with tap water and blot to remove excess moisture. Apply paper towels and weigh them down, allowing the spot to dry.

Blood, ketchup, cheese, chocolate, cola, cough syrup, mixed drinks, soft drinks, soy sauce, starch, toothpaste, white glueFirst, note that all solutions for removing blood must be cool in temperature. Blot and neutralize the spot with an ammonia solution, using a spray bottle to saturate the spot. Next, work a small amount of a detergent solution into the spot (1/4 teaspoon detergent per 1 qt. of water) and continue applying detergent and blotting until spot is removed. Using a spray bottle, rinse with tap water and blot to remove excess moisture. Apply a pad of paper towels, weigh them down and allow it to dry.

Mud and dirtAllow mud to dry completely. Shatter the dried mud with the handle of a knife, and then vacuum. For dirt, apply a small amount of a detergent solution to the spot (1/4 teaspoon detergent per 1 qt. of water) and blot with a white paper towel to work the detergent into the affected area. Continue applying detergent and blotting until spot is removed. Using a spray bottle, rinse with tap water, and then blot to remove excess moisture.

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Client's Testimonials

We are proud to offer quality workmanship in every project and would like to share with you the kind words from our satisfied customers. Kirby's would like to say a big thank you to each and every customer who has supported us through our 30+ years!

Just wanted to let you know how pleased I am with not only the installation of carpet and flooring, but the expertise and terrific personalities of your employees.

They are second to none. Please feel free to use my name as recommendation for any of your future or current clients. I too will highly recommend you to any person looking for carpet/flooring installation. Thanks again. You’re the greatest.

- Jan

Hello Iva, I wanted to take the time to thank you for the excellent service I received when I ordered Kentwood flooring for my current home.

As a designer, I have dealt with numerous companies and Kirby’s Flooring is top notch. Your service was prompt and courteous and most importantly, you are a pleasure to work with. I look forward to working with you on many upcoming projects. Thanks again. You’re the greatest.

- Alisa

Dear Mr. Kirby: Bayshore Seniors would like to thank you for your excellent job in completing our building renovation.

We sincerely appreciate the way you conduct business,the quality of work, and your professional manner. Our Club has beautiful floors to admire for many years to come! Thank you!