General terms and conditions

The information provided on this site is intended for XEOS' customers and for other interested persons and provides information of a general nature only. It is not intended to create any legal obligation of XEOS.

XEOS has taken great care to compile the information and to ensure that it is correct and complete. The information is updated at irregular intervals. As such information may be subject to rapid and recurrent changes, we would like to point out that despite all efforts, the information may occasionally be out of date, incorrect or incomplete. As a result, XEOS provides this information "as is" and makes no assurance or warranty with regard to such information.

The website and its content is not intended for persons in jurisdictions which do not permit the distribution or the access to the content of this site. It is the responsibility of the user to comply with any such limitations before accessing this site.

Privacy policy

Principles:

XEOS does not collect personally identifiable information through the Internet or otherwise unless you explicitly choose to provide this information. If XEOS collects information, this will only be for clearly specified purposes.

When you choose to provide us with information, it is kept strictly confidential. We do not sell, share or in any way disclose the information obtained for specific purposes to third parties unless obliged to do so by law and/or legal proceedings (e.g., court orders).

The data our customers provide us with is discarded as soon as the original purpose is no longer relevant or the customer informs us that he/she desires the data to be discarded.

Whenever XEOS collects personal data, the latest security technology is used. Currently, a SSL is in use to make sure that third parties (e.g., ISPs, network companies, ...) cannot access the content transmitted via the Internet.

We make every effort to keep data given to us accurate and up to date, and we will process requests for updates quickly and reliably.

We make sure that our staff is trained to adhere to these standards. Our employees sign a statement of commitment to these principles.

Personalized Services:

In order to optimize and personalize our online services to meet your needs, we employ a technology called cookies for personalized sessions. We assure you that we discard this information as soon as you terminate the session. The information collected to optimize our Internet site (e.g., domain name, pages viewed, number of visits, time spent on our site) is only used to improve the website and its content. The analysis of this data preserves the anonymity of our customers.

Data from individual uses of our website is stored for error analysis. This information is used solely for correcting errors and analyzing attacks and is deleted after a two week storage deadline.

Internet links:

We are aware that quite a few participating parties in the Internet do not adhere to these principles. We do not accept any responsibility for the behavior and practices of third parties involved. Although we try to make sure that sites we link to adhere to the principles mentioned above, we are not responsible for the content and privacy policy employed by other Internet sites, carriers and ISPs.

Cookies:

A cookie is a small element of data that can be exchanged between an Internet site and a client's browser. It can be stored on either side to enable the Internet application to recognize the client on return. You can set your browser to notify you when you receive a cookie, and you may choose to accept the cookie or not. If you do not accept the cookie the corresponding Internet page cannot be accessed. If you accept the cookie, you can delete it from the file (cookies.txt) or from the directory (e.g.: ..\WINNT\cookies\...) after the session.

SSL (Secure Socket Layer):

We employ a technology called SSL to make sure that confidential data cannot be intercepted by third parties. To ensure this level of security, the LHT Internet server bears a certificate in keeping with common practice in e-business. This certificate is issued by a security provider. In the case of Lufthansa Technik, the provider is "TC TrustCenter GmbH", which is based in Hamburg. "TC TrustCenter" is known and accepted automatically by your browser as an official security provider in the case of Version 5.01 and higher for MS Internet Explorer or Version 4.5 or higher for Netscape Communicator. Please refer to the corresponding user manuals made available to you when you get your authorization for further technical details.