How do I log in to Online Banking?

To log in to Online Banking you will require either a Customer Number PIN and password or a Customer Number and Activation Code.

Customers with a Customer Number, PIN and password

Customer Number - Starts with your date of birth followed by up to 4 digits

PIN - 4 Digits in length

Password - Alphanumeric (consisting of both letters and numbers) between 6-20 characters long

If you have all of these security details then you should be able to access your accounts online.

Simply go to www.onlinebanking.natwestoffshore.com (opens in a new window) enter your customer number and click on 'Log in' you will then be asked for three random characters from both your PIN and Password. Providing you've entered the details correctly when you click on 'Next' you should be logged into the service.

Customers with a Customer Number and Activation Code

Customer Number - Starts with your date of birth followed by up to 4 digits

Activation Code - 10 digit code sent by post

If you have both your Customer Number and Activation Code you have all you need to activate your Online Banking service. Simply go to www.onlinebanking.natwestoffshore.com (opens in a new window) enter you Customer Number and click on 'Log in'. Enter your Activation Code and click on 'Next'. You will then be asked to choose your PIN and password.