Quick Study: Change Management

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May 23, 2017

Change Management - Quick Study

All organization experience significant changes - to processes, software, procedures, and the like. Key to the successful implementation of any project is change management. But what is meant by change management? This quick study introduces the terminology, communication plans, and strategies to managing change successfully.

Course topics include:

Key terminology associated with change management

The purposes for introducing change

How to develop a change management strategy

How to draft engagement and training plans

Developing a roadmap for change and assess user adoption

The target audience for this course includes anyone who is tasked with implementing a new project, new process or new technology including business managers, end users, and information management specialists. No specialized technical knowledge is required or assumed.