A program of industrial consultation by a community mental health center.
A staff member of a community mental health center provided consultation services to untrained industrial counselors at a large private corporation. Characteristics of "newer' workers, ethnically different from supervisors, are described. Attitude change is the key, but difficult to bring about. The consultant had full cooperation of the counselors, but never gained full support from management. The article describes procedures for training counselors and successful and unsuccessful efforts to reach foremen.