Workspace Email Help

Use spam filter settings

While junk email might be worth a laugh or two, it's not funny when it overruns your Inbox. You can use Workspace Webmail's features for spam management to prevent unsolicited junk email from clogging up your Inbox.

Blocking email addresses (example@coolexample.com) or domain names (coolexample.com) treats emails from those email addresses or domains as spam, and then filters them based on your spam settings.

Allowing email addresses or domain names never marks email from them as spam. If you select Restricted Mode when you set up spam filters, senders must be on your Allowed List for their emails to deliver to your Inbox.

To Set Up Allowed and Blocked Senders

Custom Filters — Message filtering allows you to send specific messages to appropriate folders that you have set up.

Allowed List — Allowing email addresses (example@coolexample.com) or a domain name (coolexample.com) never marks email from them as spam.

Blocked List — Blocking email addresses (example@coolexample.com) or a domain name (coolexample.com) treats emails from those email addresses or domains as spam, and filters them based on your spam settings.

Auto Purge List — Purging email addresses (example@coolexample.com) or domain names (coolexample.com) immediately purges all emails from those email addresses or domains, so you never see them.

Click Add New, and then OK when you are finished.

To remove email addresses or domains from the Allowed, Blocked, or Auto Purge list tab, select it, and then click Delete.

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