Visit to suit the client not the system. Obtaining clients' views on district nurse visiting times.
1. Research, as well as personal experience, shows that clients and carers frequently find the visiting times of district nurses and other professionals inappropriate. 2. The study aimed to discover when clients/carers would prefer to schedule a district nurse's visit. 3. A questionnaire may not be a satisfactory method of critically appraising a district nursing service.
This installment addresses a topic that is expected to grow in importance and relevance to pharmacists, other providers, and patients in the coming months and years. Patient-centered medical homes are being positioned as a significant change to primary care. Health information technology (HIT) is expected to be an important component of patient-centered medical homes, but the presence of HIT does not transition a primary care service into a patient-centered medical home. We discuss the patient-centered medical home concept, the role of HIT, and the role of pharmacists.