This article employed cluster analysis and multidimensional scaling techniques to develop a working typology of relevant compliance‐gaining message strategies. Subjects constructed and sorted strategies they reported to use in three compliance‐gaining situations. The resultant typology included “direct‐rational,” “manipulation,” “exchange” and “threat” strategies. A category of “expertise claims” strategies emerged in the solutions for a negotiating situation. Some of the obtained categories supported strategies used in Clark (1979) and Fitzpatrick and Winke (1979), providing independent support for the existence of some aspects of their taxonomies. It was concluded that future research on identifying factors influencing strategy preference strive to incorporate more relevant forms of strategy choices.
The study described in this article examined the process of compliance gaining in home health care. The investigation focused on nurse-patient communication and the relational and content aspects of compliance communication. Six registered nurses and 25 adult patients from two cooperating home care agencies participated in this study. Observation during home visits and interviews with nurses and patients revealed a prosocial, collaborative model of compliance gaining. The findings show compliance communication to be embedded in nurse-patient conversations, with both nurse and patient engaging in control and affiliative behaviors. Implications for compliance research and the mutual-participation model of medical care are discussed.
Berzelius failed to make use of Faraday's electrochemical laws in his laborious determination of equivalent weights.