Computer System Performance Measurement Techniques for ARTS III Computer Systems.
Abstract : The potential contribution of direct system measurement in the evolving ARTS 3 Program is discussed and software performance measurement techniques are comparatively assessed in terms of credibility of results, ease of implementation, volume of data, extent of useful information derived, and computer resource requirements. Hardware Monitors, Simulation and other measurement tools are also described. The applicability of these measurement tools and techniques to the ARTS 3 system is indicated. (Modified author abstract)
This study assessed the effectiveness of the application of the principles of service quality in tax administration. The methods and processes employed to carry out this study include survey method ...