The Leader/Member Attribution Process.
The literature regarding leader and member attributional responses is reviewed and an interactive attributional model is proposed. Combinations of leader and member attributions considered in conjunction with the literature on attributional biases suggest that, under some conditions, conflicting attributions may occur. Strategies for maintaining healthy and productive leader/member interactions are proposed and implications of the model for the wider context of leader/member relations are discussed.
In the overall ownership cost of enterprise system, the maintenance cost consists of a major percentage. During the lifetime of an enterprise system, process customization is the most frequent maintenance efforts. However, current processing method has limited scalability and efficiency. In this case study, we explained how a scalable and efficient customization processing method was implemented. This method used the carbon emission trading mechanism to facilitate the cost benefit analysis of customization request. It also used distributed processing principle to improve the overall processing efficiency. Feedback from a pilot implementation in a large manufacturer included.