But after taking a hard look at its performance, FEMA concluded that it could better fulfill its mission by addressing the range of activities available before, during, and after disaster strikes.
FEMA reevaluated their performance.
K. goes on to state that he canceled his rental and sought out a truck at Ryder, where the saleswoman, an ex-U-Haul employee, told him that it was U-Haul's policy never to turn down a reservation, no matter what.