As they focus on the outcomes they hope to achieve, federal managers increasingly are finding that the traditional ways they measured their success-and thus the traditional ways they did business and provided services-are no longer appropriate or practical.
Federal managers are finding that old ways of measuring success are no longer practical.
Sentimentalists cheered the triumph of Marlins' manager Jim Leyland, who had been in baseball 33 years without a championship ring, but lamented the defeat of the plucky Indians, who haven't won the Series in 49 years.