Until Netscape approached him, he thought Microsoft was right and Netscape was wrong--based on his general view that predation (misuse of market power) is largely a myth.
According to his views at the time, predation was not real.
The prevalence of this co-factor to the emergency admission, and the fact that alcohol is a risk factor both for the first visit and for a return visit to the emergency setting, have occasioned a call for an effective method of intervening with alcohol problems in these settings.