Participants generally agreed that the profession needs to aggressively address the issue of attracting the best people to the profession.
The profession needs to get the best people.
that (1) hold senior executives accountable for their individual and organizational performance by linking performance management with the results-oriented goals of the Government Performance and Results Act of 1993 (GPRA), (2) evaluate senior executive performance using measures that balance organizational results with customer satisfaction, employee perspectives, and any other measures agencies decide are appropriate, and