<|BOT|>مساء الخير استاذ حازم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Cannot login<|end_customer|>
<|customer|>When I put my phone number it sais I already have an account<|end_customer|>
<|BOT|>send a picture please<|end_BOT|>
<|BOT|>from the error<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 85f9eeb53a7e4c3eb697a5fc54b71e70 Screenshot 202023 07 17 20at 201 44 54 20PM png<|end_customer|>
<|BOT|>are you trying from the app or the web<|end_BOT|>
<|customer|>web and app<|end_customer|>
<|customer|>the screenshot is from the web<|end_customer|>
<|BOT|>try from the app<|end_BOT|>
<|BOT|>to add your contact number<|end_BOT|>
<|customer|>it said invalid username<|end_customer|>
<|BOT|>Go to phone settings then applications then choose My Instant The application will be activated The background app refresh service is activated And if it is activated you can close it and reactivate it Then you can try again and the payment will be successful<|end_BOT|>
<|BOT|>are you with me<|end_BOT|>
<|customer|>yes<|end_customer|>
<|customer|>trying now<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>same error<|end_customer|>
<|BOT|>ok send the picture from the app<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 1095693c0390a05f6d791af12bbe1f55 SmartSelect 20230717 125314 myFawry jpg<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>i will open a ticket to solve this issue<|end_BOT|>
<|BOT|>it will be solved after 24 working h<|end_BOT|>
<|customer|>ok thanks<|end_customer|>
<|BOT|>welcome<|end_BOT|>
<|BOT|>do you have any other inquiry<|end_BOT|>
<|customer|>no thank you<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
