<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|BOT|>ممكن توضحلنا استفسار حضرتك لنستطيع مساعدتك<|end_BOT|>
<|customer|>I received the yellow card this morning and transferred to it LE 500 the figure shows as credit on the application screen Yet when I tried to test it by using it at an ATM I received a no balance message<|end_customer|>
<|BOT|>ok moments<|end_BOT|>
<|customer|>Thank you<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you On the ATM because it is most likely that the machine itself does not have a balance and you can explain to me what bank machine you are using and how much money you are trying to withdraw<|end_BOT|>
<|customer|>I already left It s a Banque Misr machine<|end_customer|>
<|customer|>I was trying to withdraw LE 400 the card balance is LE 500<|end_customer|>
<|BOT|>You can try another machine because most likely the machine itself has no credit<|end_BOT|>
<|customer|>the message simply said the card has no balance<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>The ATM machine message specifically said the card has no balance not the usual lack of funds in the machine<|end_customer|>
<|customer|>are you sure the card is activated Perhaps the agent at the store did not complete the operation<|end_customer|>
<|BOT|>We will ask you to try it with another machine and keep a copy of the error to send it to the administration for inquiries and to solve the problem if it exists<|end_BOT|>
<|BOT|>Yes the card is activated<|end_BOT|>
<|customer|>Ok Will try again tomorrow<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>clarified will see what happens when I try again<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
