<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>English please<|end_customer|>
<|BOT|>How can I help you<|end_BOT|>
<|customer|>Login error and cannot pay my Orange bills anymore<|end_customer|>
<|customer|>why<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you please<|end_BOT|>
<|customer|>I dont have it<|end_customer|>
<|BOT|>Is the service in the quick payment list<|end_BOT|>
<|customer|>now I cannot login<|end_customer|>
<|customer|>it says contact the customer service<|end_customer|>
<|BOT|>Can I have the mobile number registered with the application<|end_BOT|>
<|customer|>yes the service is in the quick payment list<|end_customer|>
<|customer|>sure 012248188<|end_customer|>
<|BOT|>thank you There is no problem with the account registered on this number Please follow the steps shown then log in again and delete the service from quick payment<|end_BOT|>
<|BOT|>Please follow the following steps to solve the problem you are facing Enter the phone settings Then go to settings for applications And choose the My Immediate application Then clear cache Then log in again to the application<|end_BOT|>
<|customer|>Okay I will do thank you<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>By my immediate applications you mean fawry<|end_customer|>
<|BOT|>Yes my fawry app I m sorry<|end_BOT|>
<|customer|>The clean cache option does not exist in iPhone<|end_customer|>
<|BOT|>Go to phone settings then applications then choose My Instant The application will be activated The background app refresh service is activated And if it is activated you can close it and reactivate it Then you can try again<|end_BOT|>
<|customer|>Okay I tried<|end_customer|>
<|customer|>let me close the app<|end_customer|>
<|customer|>and try to log in now<|end_customer|>
<|customer|>If it doesn t work I will contact you again<|end_customer|>
<|BOT|>We are definitely waiting for you to help you<|end_BOT|>
<|BOT|>Are you online<|end_BOT|>
