<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|BOT|>ممكن توضحلنا استفسار حضرتك لنستطيع مساعدتك<|end_BOT|>
<|BOT|>Good evening regret In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation How can I help you Can you clarify your inquiry for us so that we can help you<|end_BOT|>
<|BOT|>are you with us<|end_BOT|>
<|BOT|>are you with us<|end_BOT|>
<|customer|>My transaction is not successfully paid The last transaction was paid on 31 07 2023 for 132 50<|end_customer|>
<|BOT|>You can show us the mobile number and the registered e mail of the order<|end_BOT|>
<|customer|>01033949221 ibrahim monty gmail com<|end_customer|>
<|BOT|>ممكن توضحلنا صوره من الخطا الذي يظهرلك ؟<|end_BOT|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|customer|>No error showed just the transaction showed zero paid<|end_customer|>
<|BOT|>Possible bank card type and the last 4 stays<|end_BOT|>
<|customer|>I just paid 132<|end_customer|>
<|BOT|>Possible bank card type and the last 4 stays<|end_BOT|>
<|BOT|>are you with us<|end_BOT|>
<|BOT|>are you with us<|end_BOT|>
<|customer|>Same card and same account using bank misr master card Have no issues before As I said the last transaction was made on 31 07 2023 with no issue Card type bank misr master card last 4 number 5240<|end_customer|>
<|BOT|>And the other card<|end_BOT|>
<|customer|>Yed I m with fawry Look at my profile and the all transactions maid in the past The other card is HSBC last 4 digits is 0179<|end_customer|>
<|BOT|>All right you can use this card 0179 to pay then delete this card 5240 and add it again before you try to use it<|end_BOT|>
<|BOT|>are you with us<|end_BOT|>
<|customer|>I can t use the other card because the verification code is sent to my mobile which I don t have access to it at the moment But why I have to delete my master card and reinstall again I used it yesterday and the transaction was successful<|end_customer|>
<|BOT|>Currently it must be added again after it is deleted because it is prohibited because you made more than one failed transaction today and the solution is done by re adding it again<|end_BOT|>
<|customer|>OK I will try<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
