<|BOT|>Welcome back let us know if you have any questions<|end_BOT|>
<|BOT|>صباح الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>Good morning regret In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|BOT|>What is the error when log in<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>I am not sure I entered the same phone number and password used for the website<|end_customer|>
<|customer|>it is working with the website but not the application<|end_customer|>
<|customer|>it gives me an error message that there is mismatching with the signature<|end_customer|>
<|BOT|>In the event of entering the application you must log out of the site Access from the application and the site is not available at the same time<|end_BOT|>
<|customer|>i tried the website after failed to log in with the application not at the same time<|end_customer|>
<|BOT|>You have to send a screenshot of the error through the application<|end_BOT|>
<|customer|>my husband sent me a ticket to Omar Khairat concert and I want to download it<|end_customer|>
<|customer|>could you support me finding the ticket please thanks<|end_customer|>
<|BOT|>You have to send a screenshot of the error through the application<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>yes<|end_customer|>
<|customer|>i will send you a scrennshot<|end_customer|>
<|BOT|>okay take your time<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 b4c5f5f6628f9617dbdb8afa1b14bf4a Screenshot 2023 07 26 09 31 12 17 877a94a5974fb93ba2ad678415f5ffc4 jpg<|end_customer|>
<|BOT|>Is it possible to log in through the same phone from which the account was created<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>I am not sure that I got your point<|end_customer|>
<|customer|>you mean the same mobile phone as a device or the same google account<|end_customer|>
<|customer|>However I don t have the device anymore but I uninstalled and reinstalled the App again<|end_customer|>
<|BOT|>Do you log in from the same phone from which the account was created<|end_BOT|>
<|customer|>Is there anyway to get the ticket through the websit<|end_customer|>
<|customer|>No not from the same device but from the same google account playstore<|end_customer|>
<|BOT|>Was the payment made with Visa<|end_BOT|>
<|customer|>Yes the payment with Visa<|end_customer|>
<|customer|>ends with 0536<|end_customer|>
<|BOT|>What is the phone number on which the data is recorded when paying<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>by the phone number 01211960012<|end_customer|>
<|customer|>Karim Elgedawy<|end_customer|>
<|BOT|>We ask your permission for a moment with me to review the data and come back to you again<|end_BOT|>
<|customer|>sure<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>I am very sorry for the delay we are still reviewing the matter for clarification<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>I am very sorry for the delay we are still reviewing the matter for clarification<|end_BOT|>
<|customer|><|end_customer|>
<|customer|>I am still with you<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 b0cb0c1c397a216008926280f01d3210 image png<|end_BOT|>
<|BOT|>Is the concert at the opera house<|end_BOT|>
<|customer|>at Maxim palace Kempiniski<|end_customer|>
<|BOT|>Can you provide us with the registered mobile number and email address<|end_BOT|>
<|customer|>my mobile phone or the reservation pone number<|end_customer|>
<|BOT|>The phone on which your account is registered<|end_BOT|>
<|customer|>01019385836 yasmine sherif hotmail com<|end_customer|>
<|BOT|>A request will be submitted to you in order to solve the problem by entering the application in order for the tickets to be transferred to your application<|end_BOT|>
<|customer|>Ok thanks but that would help with the login problem so I can find the tickets through the application<|end_customer|>
<|customer|>or I will find the tickets on the website<|end_customer|>
<|BOT|>It will be resolved from the application not available sent through the site<|end_BOT|>
<|customer|>ok thanks<|end_customer|>
<|customer|>when that supposed to be solved<|end_customer|>
<|BOT|>الخدمه معطله بالفعل في الوقت الحالي<|end_BOT|>
<|BOT|>You must contact us after 3 working days and inquire about the order through your phone number<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>Ok thank you I will follow up in 3 days<|end_customer|>
<|BOT|>Pardon is here to help you Thank you for trusting Tickets Mall We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
<|customer|>ok sure<|end_customer|>
<|BOT|>Pardon is here to help you Thank you for trusting Tickets Mall<|end_BOT|>
