<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>can you unblock my visa<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 322beb94b047a92b6020046253db86e5 image png<|end_customer|>
<|customer|>this is from myfawry website<|end_customer|>
<|BOT|>thank you Please delete the card and add it again from the application because it is not activated on the account<|end_BOT|>
<|customer|>i dont have the option to delete it<|end_customer|>
<|BOT|>from icon Portfolio Select My Cards choose the card to be deleted then choose the pen mark or the basket then choose to delete the card Thus the card has been deleted from the application<|end_BOT|>
<|customer|>i tried<|end_customer|>
<|customer|>cant you manually delete it for me or change its status to active<|end_customer|>
<|BOT|>Unfortunately you must delete the card and add it through the application not from the website<|end_BOT|>
<|customer|>im asking you as a board member cant you delete it<|end_customer|>
<|BOT|>Unfortunately it is not possible to delete it through us<|end_BOT|>
<|customer|>thank you<|end_customer|>
