<|BOT|>good morning<|end_BOT|>
<|BOT|>Can you provide us with the registered mobile number email and the last four digits of the credit card<|end_BOT|>
<|customer|>0122790776 amr iraki gmail com 1192<|end_customer|>
<|BOT|>We ask your permission for a moment with me to review the data and come back to you again<|end_BOT|>
<|customer|>sure<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>The customer cannot add deleted cards until after the blocking period of 7 days has passed This is a global configuration throughout myFawry and not by customer or card level Please see below for scenarios In case the customer deletes his card before the 6th of July he will be able to add the deleted card again normally In the event that the customer deletes his card after July 6 he will be able to add the deleted card again after 7 full days 7 days 24 hours have passed and during this period he will receive the attached message whenever he tries to add this card on the myFawry application<|end_BOT|>
<|customer|>This is a brand new card Never added before to MyFawry<|end_customer|>
<|BOT|>Due to too many incorrect add attempts the card has been blocked<|end_BOT|>
<|customer|>next step<|end_customer|>
<|BOT|>The ban will be lifted after 7 days you can add it again<|end_BOT|>
<|customer|>no problem But I d like to highlight that only 1 attempt was done for addition<|end_customer|>
<|customer|>but anyways I can wait for the 7 days no problem<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>thx<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
