<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|customer|>I can t execute any payments<|end_customer|>
<|customer|>please support<|end_customer|>
<|BOT|>Can you clarify the phone number registered on the application<|end_BOT|>
<|customer|>01005285181<|end_customer|>
<|BOT|>Some data will be reviewed to help Can you specify the name of the bank And the type of card debit or credit And the last four digits of the credit card The email registered with the account<|end_BOT|>
<|customer|>QNBAa<|end_customer|>
<|customer|>2392<|end_customer|>
<|customer|>and I can t find it in mt cards list<|end_customer|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|><|end_customer|>
<|customer|>I already sent my problem<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 9c67d320586c46074ea0adcc541ab48a IMG 9644 png<|end_customer|>
<|BOT|>Give me a moment I ll check on that for you<|end_BOT|>
<|BOT|>Could you please send me screenshot<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 d16d2163c5f9a9c94771cc8ae99c4c0a IMG 9645 png<|end_customer|>
<|customer|>And one of the cards disappeared from the list<|end_customer|>
<|BOT|>Can You Please send me Your mobile number Email Username last 4 digits of your Credit Card its type and the bank s name<|end_BOT|>
<|customer|>01005285181<|end_customer|>
<|customer|>2392<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>visa<|end_customer|>
<|customer|>QNBAA<|end_customer|>
<|customer|>lobna amr hotmail com<|end_customer|>
<|BOT|>Give me a moment I ll check on that for you<|end_BOT|>
<|customer|>okk<|end_customer|>
<|BOT|>need last 4 digits from the other card<|end_BOT|>
<|customer|>7562<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>your card ability is blocked to unblock it need from you to delete card that his last 4 digits 2392<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>i am waiting you<|end_BOT|>
<|BOT|>are you still with me<|end_BOT|>
<|customer|>Still not working<|end_customer|>
<|customer|>i deleted both cards<|end_customer|>
<|BOT|>don t delete both cards<|end_BOT|>
<|BOT|>Give me a moment I ll check on that for you<|end_BOT|>
<|customer|>I tried with other card same<|end_customer|>
<|BOT|>can you give me a moments to take the action to solve your problem<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|BOT|>خokay<|end_BOT|>
<|BOT|>okay<|end_BOT|>
<|customer|><|end_customer|>
<|BOT|>just moments<|end_BOT|>
<|BOT|>problem solved<|end_BOT|>
<|BOT|>you can try now<|end_BOT|>
<|customer|>A moment<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 2a56c7aec4762d2e557fd4af9eaed1c6 IMG 9647 png<|end_customer|>
<|customer|>No<|end_customer|>
<|BOT|>not same error<|end_BOT|>
<|customer|>i got a message that it is deducted<|end_customer|>
<|BOT|>card ability now unblocked<|end_BOT|>
<|customer|>can you check if it is paid<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>It is done and same transaction deducted twice<|end_customer|>
<|BOT|>i will check that just a moments<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 f048942f9cd35275464c2e0cda0f4d45 image png<|end_BOT|>
<|BOT|>first paid successfully second payment not paid<|end_BOT|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|customer|>thanks<|end_customer|>
<|BOT|>You re welcome any time<|end_BOT|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>No thanks<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day You will be transferred to a survey to evaluate my personal performance so Please give us your opinion<|end_BOT|>
