<|BOT|>good evening<|end_BOT|>
<|customer|>My card dosen t seem to be avilabe to choose from when I try to pay with it yet it s already added to my walet<|end_customer|>
<|customer|>And whenever I try to remove the card so I can added again it gives me an error message and says contact custome support<|end_customer|>
<|BOT|>Can you provide us with the registered mobile number email and the last four digits of the credit card<|end_BOT|>
<|customer|>I have 2 cards added<|end_customer|>
<|customer|>So one of them is not avilable<|end_customer|>
<|customer|>012766269<|end_customer|>
<|customer|>Elabassy a gmail com<|end_customer|>
<|customer|>6556<|end_customer|>
<|BOT|>okay give me one minute please<|end_BOT|>
<|customer|>Tyt<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>You have to explain when was the last time a card was deleted from the account<|end_BOT|>
<|customer|>Any card<|end_customer|>
<|customer|><|end_customer|>
<|customer|>If so<|end_customer|>
<|customer|>I just deleted one today<|end_customer|>
<|customer|>But a different one<|end_customer|>
<|BOT|>From the account When was the last time the account was deleted<|end_BOT|>
<|customer|>Today<|end_customer|>
<|customer|>I originally had 3 cards<|end_customer|>
<|BOT|>Through your account it is allowed to delete a card once a day twice a week<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>Please follow the following steps to solve the problem you are facing Enter the phone settings Then go to settings for applications And choose the My Immediate application Then clear cache Then log in again to the application<|end_BOT|>
<|customer|>But that dosen t explain why my card isn t showing in payment options<|end_customer|>
<|BOT|>The steps described are followed and re deleted after 24 hours<|end_BOT|>
<|customer|>Whenever I try to pay with it<|end_customer|>
<|customer|>The one ending with 6556<|end_customer|>
<|customer|>The one I deleted was a different one<|end_customer|>
<|BOT|>This card has not been added successfully after 24 hours you must re delete and add it<|end_BOT|>
<|customer|>Okay<|end_customer|>
<|customer|>Tayeb if I do the steps you told me about<|end_customer|>
<|customer|>Will be able to do that today<|end_customer|>
<|BOT|>The steps described are followed and re deleted after 24 hours<|end_BOT|>
<|customer|>Okay<|end_customer|>
<|customer|>Thank you<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
