<|BOT|>Good evening mr ahmed In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>please im trying to pay invoices but payment failed<|end_customer|>
<|BOT|>please send a picture from the error<|end_BOT|>
<|customer|>5 invoices all failed<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 c09b3c802dd6272b71c31c206445f400 image png<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 d8692c87fdda94fe36f4ebdc4d5ff650 image png<|end_customer|>
<|BOT|>wait please<|end_BOT|>
<|customer|>take your time<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>wait please<|end_BOT|>
<|BOT|>wait please<|end_BOT|>
<|BOT|>wait please<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 428a315f852a34663fc4fc1d47e2def5 image png<|end_BOT|>
<|customer|>what this means<|end_customer|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|customer|>but i want to pay the pills<|end_customer|>
<|customer|>nothing is deducted from my bank acount any way<|end_customer|>
<|BOT|>Please solve the problem you are facing Log in from the browser used to set and clear cache cookies And in the case of using from the phone you can enter the settings choose the application manager choose the storage management and make clear cache and clear data<|end_BOT|>
<|customer|>ok will do try that thx a lot<|end_customer|>
<|customer|>have a good day<|end_customer|>
<|BOT|>welcome<|end_BOT|>
<|BOT|>do you have any other inquiry<|end_BOT|>
<|customer|>no that is fine thx a again<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
