<|BOT|>مساء الخير استاذ حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>hello<|end_customer|>
<|customer|>can you speak english<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>thank you<|end_customer|>
<|BOT|>How can I help you<|end_BOT|>
<|customer|>i was trying pay for a military service<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>when i try to check if the service is still there i can t find it however i think the money was refunded to me<|end_customer|>
<|customer|>im not sure if the service has been paid or mot<|end_customer|>
<|customer|>not<|end_customer|>
<|customer|>can you help me confirm if the payment went through<|end_customer|>
<|BOT|>Is the transaction dated today<|end_BOT|>
<|customer|>yes a few minutes ago<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 c25e4bd96e9c981b4208d296fd0e91e2 image png<|end_BOT|>
<|BOT|>The transaction amount has been refunded to your account through Fawry and your amount will appear in Your bank account within a period ranging from 5 to 45 working days The period varies from one bank to another depending on the bank s return policy You can inquire about the amount and confirm its refund to the account by contacting the bank by phone Some banks keep the amount held in the customer s account until the recovery is confirmed by the customer If you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|customer|>the money has been refunded to the bank account not the fawry account<|end_customer|>
<|BOT|>The amount has already been refunded to the bank<|end_BOT|>
<|customer|>but i can no longer find the service<|end_customer|>
<|customer|>like when i put my information it doesn t appear anymore<|end_customer|>
<|BOT|>Can you show us a picture of the error you see<|end_BOT|>
<|customer|>never mind i found the service<|end_customer|>
<|customer|>thank you for ur time but why has the transaction failed<|end_customer|>
<|customer|>because i will use the same card again<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>ok thank yoy<|end_customer|>
<|customer|>you<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>It is clear that the reason for the rejection by the billing issuer can be tracked throughout the day<|end_BOT|>
<|BOT|>Are you here<|end_BOT|>
