<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I have a problem that I paid a bill yesterday or 12 310 EGP<|end_customer|>
<|customer|>but it seems that Fawry charged me twice for the same bill from the electricity company<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 6164eb9f5268fd6dcbd1f97a9d0160fd IMG 9768 png<|end_customer|>
<|customer|>I was charged twice by Fawry for the same bill of 3 309 I just got called by the electricity company saying there s a problem<|end_customer|>
<|customer|>are you there and do you speak English<|end_customer|>
<|customer|>if not please call me on 01001006694<|end_customer|>
<|BOT|>Moments with me checking in<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 0b9155f6ce5f8a5e2edfe655c0a55eaf image png<|end_BOT|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
