<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>English<|end_customer|>
<|customer|>sorry<|end_customer|>
<|BOT|>how can i help you<|end_BOT|>
<|customer|>Can t pay by card<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|BOT|>are you with me<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 227166836b91345e52b1432610f4e2e0 1 jpg<|end_customer|>
<|BOT|>i cant see an error in the picture<|end_BOT|>
<|customer|>hold on<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 9ad287b3ea81521ce8a8573b924a0fc1 1 jpg<|end_customer|>
<|BOT|>Can you specify the name of the bank And the type of card debit or credit And the last four digits of the credit card and registered email<|end_BOT|>
<|customer|>Shinhan visa<|end_customer|>
<|customer|>2306 cromangel57 gmail com<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>no card was added in your number 01200702568<|end_BOT|>
<|customer|>I re registered the card several times but only a message saying to update additionally<|end_customer|>
<|BOT|>you can add the card through the app<|end_BOT|>
<|customer|>No I cant<|end_customer|>
<|customer|>cause there is message<|end_customer|>
<|customer|>an error occurred in 3D secure<|end_customer|>
<|customer|>pls try again later like that<|end_customer|>
<|BOT|>We apologize to you for any error that may have caused you inconvenience In order for the matter to be resolved please contact the bank to activate the 3D security code feature then delete the card and add it again to be used successfully 3D Secure is a free service to protect against the risk of fraud that helps you to face unauthorized use of your credit card when you are shopping on the Internet this system allows you to enter a confirmation word consisting of six numbers that the bank sends to you via SMS at The mobile number registered with your bank<|end_BOT|>
<|customer|>but I didnt receive any message SMS<|end_customer|>
<|customer|>I m trying to pay for home internet but I can t do it right now so it s frustrating<|end_customer|>
<|BOT|>okay you can contact with the bank to active the service<|end_BOT|>
<|BOT|>the 3d secure service<|end_BOT|>
<|customer|>Im a forigner I dont have anu account in Egypt<|end_customer|>
<|customer|>Is this all you can do for me now okay I will go directly to the stop anyway thank you<|end_customer|>
<|BOT|>yes because the service can be activated by the bank<|end_BOT|>
<|BOT|>Pardon is here to help you<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>no thanks<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
