<|BOT|>صباح الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Early this morning i have paid some bills as shown in the attached screenshot however three of them with total amount EGP 516 have deducted from my bank account and till now they have not refunded yet So please advise<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 515c7631a8f578a784517029d130f998 IMG 9677 png<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|><|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>Moments with me checking in<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|BOT|>Was the amount deducted<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 afcdeff39db4db1f297bee338a9dfd6 IMG 9678 jpeg<|end_customer|>
<|BOT|>لحظات معايا جاري التحقق<|end_BOT|>
<|BOT|>Can you clarify the number for the My Immediate application<|end_BOT|>
<|customer|>Where can i get this number<|end_customer|>
<|BOT|>Your account phone number<|end_BOT|>
<|customer|>01100116611<|end_customer|>
<|BOT|>OK<|end_BOT|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|BOT|>There is no account on this number<|end_BOT|>
<|customer|>There is a debit card number already provided<|end_customer|>
<|customer|>the card that i pay with all my bills at fawry<|end_customer|>
<|customer|>it ends with 1155<|end_customer|>
<|BOT|>You cannot clarify the bank card number for data confidentiality Please clarify the receipt<|end_BOT|>
<|BOT|>Please click on My Profile then Previous Payments then the transaction you want details on<|end_BOT|>
<|customer|>ok<|end_customer|>
<|customer|>wait<|end_customer|>
<|BOT|>OK<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 b1d5be4db00acf793fb982ac76b6765f IMG 9681 png<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 5ea81fb0b7c3c191aa5d1bce85e7ed4d IMG 9680 png<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 bc9ebb9162a3aa3d214a3de7c8ac68fd IMG 9679 png<|end_customer|>
<|BOT|>Moments with me checking in<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 44ed64ba8ae10965d30d19f3ee6a9fd image png<|end_BOT|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|BOT|>Is there any other inquiry<|end_BOT|>
<|BOT|>Are you with me<|end_BOT|>
<|BOT|>We have not received any response from you at the moment the conversation will now be closed to help customers who are currently on the waiting list Thank you for contacting us<|end_BOT|>
