<|BOT|>صباح الخير يافندم عيد اضحي مبارك حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>i have a problem with below transaction its refunded and credit not back to me<|end_customer|>
<|BOT|>Is this a payment transaction<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 de25c0c0fd73da458e6e9db2d0a918e5 IMG 9955 jpeg<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 8bddf9234b36f567c9d7bc7f7077a059 image png<|end_BOT|>
<|customer|>Can you send me this photo by mail as it s not clear and i need to check it with my bank as they feed me back nothing delivered by Fawry<|end_customer|>
<|BOT|>Can you specify your email address<|end_BOT|>
<|customer|>Ramy21e hotmail com<|end_customer|>
<|BOT|>It will be sent throughout the day<|end_BOT|>
<|customer|>Thank you<|end_customer|>
<|BOT|>You re welcome Any Further inquiries can I help you with<|end_BOT|>
<|customer|>Thanks<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
