<|BOT|>صباح الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Good morning<|end_customer|>
<|BOT|>how can i help you<|end_BOT|>
<|customer|>I am trying to use my credit card to renew my car licence<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>And every time process is not completed<|end_customer|>
<|BOT|>Could you please send me screenshot<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 d6fbe923a469d56195ec5371d34903e7 IMG 20230809 WA001 jpg<|end_customer|>
<|customer|>I complained at ur side on Wednesday and u told me to refer to the bank<|end_customer|>
<|BOT|>can you tell me the last 4 digits from the card<|end_BOT|>
<|customer|>I referred to bank and they told me it is your issue<|end_customer|>
<|BOT|>okay can you explain the last 4 digits<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>i am waiting you<|end_BOT|>
<|customer|>9940<|end_customer|>
<|BOT|>This card is already added it must be deleted and then added again<|end_BOT|>
<|customer|>I did already<|end_customer|>
<|customer|>I recieve the other for the 1 egp and when I enter it the process stops as shown in screenshot<|end_customer|>
<|BOT|>It is possible to delete the card from the wallet field<|end_BOT|>
<|customer|>I already tried this before<|end_customer|>
<|customer|>And I cleared cache<|end_customer|>
<|BOT|>in wallet field you will find the card<|end_BOT|>
<|BOT|>You will not be able to add it because it is already added<|end_BOT|>
<|customer|>Ok I will do this for the last time<|end_customer|>
<|customer|>Although I ve done it before<|end_customer|>
<|BOT|>okay iam with you<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>You can try now<|end_BOT|>
<|BOT|>I am waiting for you<|end_BOT|>
<|customer|>Ok it worked this time<|end_customer|>
<|customer|>Thnx a another Ahmed<|end_customer|>
<|BOT|>pardon we are here to help you<|end_BOT|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>No thnx a alot<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
