<|BOT|>Good evening regret In order to provide you with a better service please rate the level of service and leave your comment at the end of the conversation How can I help you<|end_BOT|>
<|customer|>I just downloaded the app to pay adsl bill<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>i added my card and they asked for the otp<|end_customer|>
<|BOT|>yes<|end_BOT|>
<|customer|>i thought it would be send on messages<|end_customer|>
<|customer|>but nothing happened<|end_customer|>
<|customer|>i retried to look in the app for any delivered messages but also nothing happened<|end_customer|>
<|BOT|>from icon My profile You choose to add a credit card and enter the card data then a message will be sent from the bank and you will be transferred to the page for entering this code OTP<|end_BOT|>
<|BOT|>All credit cards and direct debit cards the customer must contact the bank first to activate the internet banking service to be able to use the card all cards must be local only issued in Egypt<|end_BOT|>
<|BOT|>bin code An otp code message will be sent through your bank<|end_BOT|>
<|customer|>ok so i should wait for the bank reply<|end_customer|>
<|BOT|>You can contact your bank to activate the internet banking so that you can receive the code<|end_BOT|>
<|customer|>i am already using the card in other transactions online<|end_customer|>
<|customer|>with instapay for example<|end_customer|>
<|customer|>so i guess it is activated<|end_customer|>
<|customer|>already<|end_customer|>
<|BOT|>All right sorry through us we need your bank to verify the verification code on our application as it does with other applications there is no problem<|end_BOT|>
<|customer|>so i should wait for a message<|end_customer|>
<|BOT|>At your command and always available to help Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>no thx<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
