<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Hello<|end_customer|>
<|customer|>I payed my last transaction using mastercard but didn t receive my order reference number for it<|end_customer|>
<|BOT|>Please click on My Profile then Previous Payments then the transaction you want details<|end_BOT|>
<|customer|>Nothing is shown<|end_customer|>
<|BOT|>Payment today<|end_BOT|>
<|customer|>The Transaction was few mins ago<|end_customer|>
<|customer|>Yes today<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>Ok no problem<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>Any info<|end_customer|>
<|BOT|>Can you specify the phone number of the account<|end_BOT|>
<|customer|>011872113<|end_customer|>
<|BOT|>It is clear that there are no transactions that have been paid on the application and there is also no bank card to pay with<|end_BOT|>
<|customer|>The payment was on my university website using Fawry Accept<|end_customer|>
<|customer|>I received msg on my phone that I have payed the money<|end_customer|>
<|customer|>but i didnt receive any reference number to print the paper<|end_customer|>
<|BOT|>Did you receive a payment code or an order number consisting of 10 digits and beginning with 9<|end_BOT|>
<|customer|>No<|end_customer|>
<|customer|>that is the number I am asking for<|end_customer|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>Sorry it was sent by mistake<|end_BOT|>
<|customer|>no problem<|end_customer|>
<|customer|>I am asking for the number that starts with 9<|end_customer|>
<|BOT|>Unfortunately this number was sent through the party you want to pay to Please refer to any service provider to inquire about the payment code<|end_BOT|>
<|customer|>What does that mean<|end_customer|>
<|customer|>I should the number so I can get the paper for it<|end_customer|>
<|customer|>get<|end_customer|>
<|BOT|>Please refer to the party you want to pay to<|end_BOT|>
<|customer|>There is no party to refer to<|end_customer|>
<|customer|>the payment was done by Fawry accept<|end_customer|>
<|customer|>which is a service of yours<|end_customer|>
<|customer|>am i right<|end_customer|>
<|BOT|>Fawry is a payment method only but unfortunately you cannot send the payment code it must be sent through the service provider<|end_BOT|>
<|customer|>I want someone to call me then<|end_customer|>
<|customer|>Because this is not relevant<|end_customer|>
<|BOT|>Do you want to inquire about the code used for payment<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|customer|>i want the reference number<|end_customer|>
<|customer|>thats all<|end_customer|>
<|BOT|>Unfortunately this number is sent to you through the party you pay to<|end_BOT|>
