<|BOT|>Hello How may I help you<|end_BOT|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I used my card to recharge my balance<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>I was charged for 181 however I should only charge 131<|end_customer|>
<|BOT|>can you explain more<|end_BOT|>
<|customer|>Sure<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>I suppose to be charged for 181 but I used a promo code which gave me a discount 50egp<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>So I should be charged for 131<|end_customer|>
<|customer|>However on my card it shows 181<|end_customer|>
<|BOT|>can you send the receipt<|end_BOT|>
<|customer|>Sure one sec<|end_customer|>
<|BOT|>iam waiting you<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 40abf80b28f03d657a63434a7bd1f9e4 119454173 20 282 29 png<|end_customer|>
<|customer|>Here it is<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>Take your time<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>can you explain the promo code<|end_BOT|>
<|customer|>917869740180644<|end_customer|>
<|customer|>It was sent to my sms<|end_customer|>
<|BOT|>A complaint will be submitted to you to solve the problem through the relevant department<|end_BOT|>
<|BOT|>You can follow up with us after 3 working days not including Friday Saturday and official holidays<|end_BOT|>
<|customer|>Will they contact me or<|end_customer|>
<|BOT|>you can follow up with us after 3 working days<|end_BOT|>
<|customer|>Thank you<|end_customer|>
<|customer|>I will<|end_customer|>
<|BOT|>you r welcome<|end_BOT|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>Thank you so much for your help<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
