<|BOT|>مساء الخير استاذ علا عيد اضحي مبارك حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>علاء<|end_BOT|>
<|customer|>hello<|end_customer|>
<|BOT|>hello<|end_BOT|>
<|customer|>i am facing a problem while trying to pay my bills<|end_customer|>
<|BOT|>send a picture please<|end_BOT|>
<|customer|>i am using my fawry yellow cardd<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 3f87b852ca7d8d0dbf0b6dec18bc3c4e WhatsApp 20Image 202023 07 02 20at 2012 02 46 jpg<|end_customer|>
<|customer|>i am sure that expiry date is correct<|end_customer|>
<|customer|>04 28<|end_customer|>
<|BOT|>ok there is error the data of the card<|end_BOT|>
<|customer|>as siaid the exp date is correct and you can check it<|end_customer|>
<|BOT|>Your permission to review some data 1 The full name of the owner of the card as it appears on the national ID card 2 The mobile number used during the yellow card request 3 The last 4 digits of the yellow card 4 The national number 5 The current balance of the card<|end_BOT|>
<|customer|>Alaa El di Mohamhamed said Mohamed elnaggar<|end_customer|>
<|customer|>01006012727<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>8959<|end_customer|>
<|customer|>800 LE<|end_customer|>
<|customer|>26706012101773<|end_customer|>
<|BOT|>تمام<|end_BOT|>
<|BOT|>لحظات معايا<|end_BOT|>
<|BOT|>could you tell me the expiry date<|end_BOT|>
<|customer|>04 28<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>wait<|end_BOT|>
<|BOT|>wait please<|end_BOT|>
<|BOT|>you can use the card for pay from the app only<|end_BOT|>
<|BOT|>and i will open ticket with the issue that you faced it from the site<|end_BOT|>
<|customer|>i tried so but payments are rejected<|end_customer|>
<|customer|>please check my payments records of yesterday<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>i will open a ticket<|end_BOT|>
<|BOT|>to solve this issue<|end_BOT|>
<|customer|>so what is the next step<|end_customer|>
<|customer|>will someone return back to me<|end_customer|>
<|BOT|>you can contact us again<|end_BOT|>
<|customer|>When<|end_customer|>
<|BOT|>after 2 working days<|end_BOT|>
<|customer|>Thanks<|end_customer|>
<|BOT|>welcome<|end_BOT|>
<|BOT|>do you have any other inquiry<|end_BOT|>
<|customer|>Thanks again<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
