<|BOT|>مساء الخير استاذ مهاب حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Hi Mr Amr sorry I don t have arabic keyboard<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>I am trying to pay my electricity bill but I can see that my credit card is blocked in Fawry pay<|end_customer|>
<|customer|>I have made several payments with it because I had some electricity delayed payments to pay then it got blocked<|end_customer|>
<|BOT|>Can you specify the name of the bank And the type of card debit or credit And the last four digits of the credit card and registered email<|end_BOT|>
<|customer|>HSBC Mastercard credit<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>if you check my history you can see that I have used it several times today before it got blocked<|end_customer|>
<|BOT|>It is shown in front of me that you only need to explain to me the last four digits of the card and the registered email<|end_BOT|>
<|customer|>8531 and mramses yahoo com<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>Right now the card will be deleted by me because it is blocked and I ask your permission to add it after 7 days<|end_BOT|>
<|customer|>7 days that is too long there is a risk they cut electricity as I live in France<|end_customer|>
<|customer|>any other payment options<|end_customer|>
<|BOT|>Is the card visible to you in the My Cards<|end_BOT|>
<|BOT|>It is possible for you to pay with another Egyptian card<|end_BOT|>
<|customer|>I am on Dashboard Fawry pay and I can see it<|end_customer|>
<|BOT|>All right I ask your permission to delete it and add it after 7 days<|end_BOT|>
<|customer|>please do delete it<|end_customer|>
<|customer|>Can I use an Egypt debit card<|end_customer|>
<|BOT|>Available<|end_BOT|>
<|customer|>ok thanks<|end_customer|>
<|BOT|>You re welcome<|end_BOT|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>no thanks again and have a great day<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
