<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|BOT|>ممكن توضحلنا استفسار حضرتك لنستطيع مساعدتك<|end_BOT|>
<|BOT|>Good evening regret In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation How can I help you Can you clarify your inquiry for us so that we can help you<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 b6b64c53e44841b14d987f68230cee5b Screenshot D9 A2 D9 A0 D9 A2 D9 A3 D9 A0 D9 A7 D9 A2 D9 A8 D9 A1 D9 A2 D9 A1 D9 A4 D9 A5 D9 A2 myFawry jpg<|end_customer|>
<|customer|>I m trying to add my Visa card to the app<|end_customer|>
<|customer|>But I keep receiving this error message<|end_customer|>
<|BOT|>ok moments<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>Do you have the latest version of the application<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|customer|>I just downloaded it yesterday<|end_customer|>
<|BOT|>3D Secure is a free fraud protection service that helps you against unauthorized use of your credit card Egypt when you shop online at participating merchants This system allows you to enter a six digit confirmation word that the bank sends to you via an SMS known as the 3D Security Code<|end_BOT|>
<|BOT|>Okay sorry an error This means that the card needs to be activated by the 3D protection system Please contact the technical support of the bank for activation so that you can use it<|end_BOT|>
<|BOT|>Because Fawry the card must support the 3D protection system This is an additional security from Fawry to protect your data<|end_BOT|>
<|customer|>So this is an issue with the bank<|end_customer|>
<|BOT|>Yes it must be activated by the bank first then you will be able to use it<|end_BOT|>
<|customer|>Ok thank you<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>No thank you<|end_customer|>
