<|BOT|>good evening<|end_BOT|>
<|customer|>Good evening<|end_customer|>
<|BOT|>We ask for your permission for a few moments to review the data and come back to you again<|end_BOT|>
<|customer|>Sure take your time<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>I am very sorry for the delay The matter is still being reviewed for clarification<|end_BOT|>
<|customer|>Ok no problem waiting for you<|end_customer|>
<|BOT|>Transaction date September 22<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 eb3fda2969403415f14c1d28d0b33bb8 Screenshot 20230922 141130 Print 20Spooler jpg<|end_customer|>
<|customer|>But still the money amount was deducted from my bank account<|end_customer|>
<|customer|>And it was paid again by a friend of mine<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 71256eb8050d43140daba89294fc4d4e image png<|end_BOT|>
<|BOT|>The transaction amount has been refunded to your account through Fawry and your amount will appear in Your bank account within a period ranging from 5 to 45 working days The period varies from one bank to another depending on the bank s return policy You can inquire about the amount and confirm its refund to the account by contacting the bank by phone Some banks keep the amount held in the customer s account until the recovery is confirmed by the customer If you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|BOT|>Has the information been fully explained to you or is there any other information that we can help you with<|end_BOT|>
<|customer|>Clear<|end_customer|>
<|customer|>Thanks a lot<|end_customer|>
<|BOT|>Thank you very much for your patience with us dear and I hope that I was able to help you sufficiently We hope that we will meet your expectations by answering your inquiries and providing assistance Through the My Fawry section we appeal to you if you use the My Fawry website it will be suspended starting from 10 1 2023 and the application will be used instead during the period of completion of the update<|end_BOT|>
<|BOT|>We are happy to contact you today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason we will refer you to evaluate the conversation and the level of service provided<|end_BOT|>
<|customer|><|end_customer|>
<|BOT|>We are happy to contact you today and we wish you a happy day<|end_BOT|>
