<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I have this error<|end_customer|>
<|customer|>F 02601 Something wrong happened Please try again or contact us through live chat or email us on myfawry fawry com<|end_customer|>
<|BOT|>What do you do in the application<|end_BOT|>
<|BOT|>Are you trying to add a card<|end_BOT|>
<|customer|>trying to pay electricity bill Paid 3 and this 4th one does not go thru<|end_customer|>
<|BOT|>You can try from the application because the website has a general problem<|end_BOT|>
<|customer|>when trying to access the app it says Internal error and can not log in<|end_customer|>
<|BOT|>To solve the problem you are facing please go to the phone settings choose Application Manager then choose My Fawry choose Storage Management and activate Clear Cache and Clear Data And try throughout the day<|end_BOT|>
<|customer|>how to do so on Iphone<|end_customer|>
<|BOT|>Go to phone settings then applications then choose My Fawry The application will be activated The background app refresh service is activated If it is activated you can close it and reactivate it Then you can try again throughout the day<|end_BOT|>
<|customer|>did so did not work<|end_customer|>
<|customer|>shall i remove and re install the app<|end_customer|>
<|BOT|>Could you please send me screenshot from the error<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 f607038451954ac18e233fa4a59a16a1 MicrosoftTeams image 20 287 29 png<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>you can try again throughout the day and the problem will be silved<|end_BOT|>
<|BOT|>solved<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>thank you<|end_customer|>
<|BOT|>I hope I was helped We are happy to contact you today and we wish you a happy day We are certainly interested in knowing your opinion and for this reason we will refer you to evaluate the conversation and the level of service provided<|end_BOT|>
