<|BOT|>Hello How may I help you<|end_BOT|>
<|BOT|>Good evening regret In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>It is a good service<|end_customer|>
<|customer|>Please I have a problem<|end_customer|>
<|BOT|>what is wrong in add credit card<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>Fawry doesn t accept my active Card number 4603 BUT insists to choose a wrong Old card<|end_customer|>
<|customer|>the wrong card number is 0809<|end_customer|>
<|BOT|>Can you provide us with the registered mobile number email and the last four digits of the credit card<|end_BOT|>
<|customer|>01064106582 samsraco yahoo com 4603<|end_customer|>
<|customer|>samaraco yahoo com<|end_customer|>
<|BOT|>I ask you for a moment with me to review the data and come back to you again<|end_BOT|>
<|customer|>Many thanks and please confirm the credit card I mentioned to you<|end_customer|>
<|BOT|>give me a minute<|end_BOT|>
<|customer|>take your time please<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|customer|>thanks to you Nourhan<|end_customer|>
<|BOT|>The card was not added successfully you must delete and re add it<|end_BOT|>
<|customer|>please tell me cause on Wallet I couldn t do any amendments although both cards are listed<|end_customer|>
<|BOT|>When was the last time the card was deleted from the account<|end_BOT|>
<|customer|>so shall il I added through Wallet Or how please advise<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 a4600b65a87d249653b984d022135254 image png<|end_BOT|>
<|customer|>I didn t delete the card because it s the only one I use<|end_customer|>
<|BOT|>You have to delete it because it was not added successfully<|end_BOT|>
<|customer|>Ok Wallet المحفظه but how can I delete it there is no sign for deleting Only means adding<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 d8961b77c21f7a3014a83ffd42cb291 image png<|end_BOT|>
<|customer|>Well many thanks But can I delete the other not used one as well<|end_customer|>
<|customer|>I need only one credit card to avoid any mistakes in future<|end_customer|>
<|BOT|>You can already delete<|end_BOT|>
<|BOT|>You have to delete all the card and add only one<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>again thanks and apologies for causing any inconvenience to you You have done a great job<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
