<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|customer|>My card has charged the amount of the process while it was failed from fawry side<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 4b341c1c73f86eb7c61a26f10627e22 20CA637C 092F 499D B693 E3D712BDD9CB jpeg<|end_customer|>
<|BOT|>We ask your permission for a moment with me to review the data and come back to you again<|end_BOT|>
<|customer|>Tyt<|end_customer|>
<|BOT|>THANKS<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 4b57c6bd1dd9cd8b52a0f9a023051c40 image png<|end_BOT|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>No thanks<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
