<|BOT|>Good morning Miss Manar In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>Hi Ola<|end_customer|>
<|BOT|>how can i help you<|end_BOT|>
<|customer|>I have a problem logging in to my account on laptop and mobile application<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|customer|>i was advised to reset my password which i did<|end_customer|>
<|BOT|>try it<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 867e1ba079d2801f2ffdfe1322cb19ac image png<|end_customer|>
<|BOT|>The error described is a general error on the application and it will be automatically resolved during the day I am very sorry to you<|end_BOT|>
<|customer|>i have been facing the same problem for few days<|end_customer|>
<|BOT|>try from the app<|end_BOT|>
<|customer|>i need to access my account ASAP please<|end_customer|>
<|BOT|>not the site<|end_BOT|>
<|customer|>can you please hold for a minute until i try on my phone<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>are you with me<|end_BOT|>
<|customer|>i reset it on my mobile and it workeed<|end_customer|>
<|customer|>when can i access my online account<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>do you mean using the web site<|end_BOT|>
<|customer|>yes<|end_customer|>
<|BOT|>try to use it during the day<|end_BOT|>
<|customer|>OK<|end_customer|>
<|customer|>thank you very much<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>yes<|end_customer|>
<|customer|>thank you<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
