<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Hi I m trying to pay the electricity bill but it says that the service is not available<|end_customer|>
<|BOT|>can you explain the electricity company name<|end_BOT|>
<|customer|>what s wrong<|end_customer|>
<|customer|>South Cairo<|end_customer|>
<|BOT|>Could you please send me screenshot from the error<|end_BOT|>
<|customer|>Ok one second<|end_customer|>
<|BOT|>iam waiting you<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 1af4e3dac43a0edf7445572beed8ee36 IMG 8764 jpeg<|end_customer|>
<|BOT|>Go to phone settings then applications then choose My Fawry The application will be activated The background app refresh service is activated If it is activated you can close it and reactivate it Then you can try again and the payment will be completed successfully<|end_BOT|>
<|BOT|>are you with me<|end_BOT|>
<|customer|>Yes so background refresh should be activated<|end_customer|>
<|BOT|>yes and you should try through out the day<|end_BOT|>
<|customer|>what do you mean I should try throughout the day Does the system itself have problems<|end_customer|>
<|BOT|>This is a technical problem in your application so try the steps and do the process throughout the day<|end_BOT|>
<|customer|>ok I will try<|end_customer|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>No that s it thank you<|end_customer|>
<|BOT|>I hope I was helped We are happy to contact you today and we wish you a happy day We are certainly interested in knowing your opinion and for this reason we will refer you to evaluate the conversation and the level of service provided<|end_BOT|>
