<|BOT|>مساء الخير استاذ محمد حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Hi Mohamed<|end_customer|>
<|customer|>I added a credit card to my profile yesterday<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>I m trying to do payment but it s not showing the card<|end_customer|>
<|customer|>but when I go in my profile I can see the card<|end_customer|>
<|BOT|>This is the reason why the card failed to activate It must be deleted and reactivated again<|end_BOT|>
<|customer|>so I have to delete the card and add it again<|end_customer|>
<|customer|>does it work immediately<|end_customer|>
<|BOT|>All right for deletion it is possible to clarify the name of the bank And the type of card debit or credit And the last four digits of the credit card and registered email<|end_BOT|>
<|customer|>HSBC<|end_customer|>
<|customer|>credit<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>last four digits of the credit card<|end_BOT|>
<|customer|>4182<|end_customer|>
<|BOT|>In the event that the card is deleted 7 days must pass from the time of deletion in order to be able to re add the card again to the application<|end_BOT|>
<|customer|>7 days<|end_customer|>
<|BOT|>correct<|end_BOT|>
<|BOT|>These are the conditions and policy of deleting and adding the card on the application<|end_BOT|>
<|customer|>ok but why did it fail to activate<|end_customer|>
<|BOT|>Unfortunately the reason is not explained<|end_BOT|>
<|customer|>ok thanks<|end_customer|>
<|BOT|>The card has now been removed Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>All is clear thank you<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
