<|BOT|>مساء الخير يافندم عيد اضحي مبارك حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Hello i have a problem with my yellow card seems it s not working<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|BOT|>Possible mobile number registered with the card<|end_BOT|>
<|customer|>I was trying to pay some bills through fawry and using my yellow card but always payments are rejected<|end_customer|>
<|BOT|>Possible mobile number registered with the card<|end_BOT|>
<|customer|>0100 601 2727<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|customer|>No error appears but payments are always rejected Please check my fawry payments records<|end_customer|>
<|customer|>For today<|end_customer|>
<|BOT|>Moments with me checking in<|end_BOT|>
<|BOT|>There is no problem with the account Please delete the services from the quick payment list then follow the steps described<|end_BOT|>
<|BOT|>Please follow the following steps to solve the problem you are facing Enter the phone settings Then go to settings for applications And choose the My Immediate application Then clear cache Then log in again to the application<|end_BOT|>
<|customer|>I was trying to pay another payment today outside fawry and same problem<|end_customer|>
<|customer|>I mean was rejected too<|end_customer|>
<|BOT|>In this case a copy of the error must be clarified in order to submit a complaint to the concerned department to find out the reason<|end_BOT|>
<|customer|>The problem is that no specific errors except payment is rejected<|end_customer|>
<|BOT|>You must explain any error that appears to know the cause of the problem<|end_BOT|>
<|customer|>Are u sure no problem in my yellow card<|end_customer|>
<|BOT|>yes<|end_BOT|>
<|customer|>Thank you for your help Mohamed<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
