<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|BOT|>ممكن توضحلنا استفسار حضرتك لنستطيع مساعدتك<|end_BOT|>
<|customer|>English please<|end_customer|>
<|BOT|>Can you clarify your query for us so that we can assist you<|end_BOT|>
<|customer|>I try to pay with 2 different cards but it get allways refunded and the massage try again later<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|customer|>It s not an error I try to pay like always Then I get the confirmation from the bank payed seconds later the next message its refunded try later<|end_customer|>
<|BOT|>Does a certain error appear during the completion of the process<|end_BOT|>
<|customer|>And this massage from fawry عميلنا العزيز يرجى العلم ان عمليتكم الاخيره على ماى فورى قد تم استرجاعها الى حسابكم وذلك لعدم اكتمال العمليه<|end_customer|>
<|customer|>No I see no problem<|end_customer|>
<|BOT|>Moments with me checking in<|end_BOT|>
<|customer|>Okay<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 b14d89d880da800cc3d76d81f27e8d4 image png<|end_BOT|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|customer|>No that s not the problem it gets not booked from my account But why I could not pay that s the question<|end_customer|>
<|BOT|>The process is not actually received by the payment party so the amount is refunded Maybe you can try these steps and try again throughout the day the problem will be solved Please follow the following steps to solve the problem you are facing Enter the phone settings Then go to settings for applications And choose the My Immediate application Then clear cache Then log in again to the application<|end_BOT|>
<|BOT|>Always available to help you at any time I hope I answered you completely and wish you a good day Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>I will try thank you We will see<|end_customer|>
<|BOT|>Pardon regret at your command at any time We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
