<|BOT|>مساء الخير استاذ حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>english please<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>On September 15 I bought two tickets online for September 21 in the main hall of the Cairo Opera The charge has been made but I have not received the tickets can you send them to my email<|end_customer|>
<|BOT|>How can I help you<|end_BOT|>
<|customer|>On September 15 I bought two tickets online for September 21 in the main hall of the Cairo Opera The charge has been made but I have not received the tickets can you send them to my email<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>May I know the name of the party<|end_BOT|>
<|BOT|>Are you with me<|end_BOT|>
<|customer|>yes<|end_customer|>
<|BOT|>Ok<|end_BOT|>
<|BOT|>May I know the name of the party<|end_BOT|>
<|customer|>my name<|end_customer|>
<|BOT|>not your name<|end_BOT|>
<|BOT|>name of the party<|end_BOT|>
<|customer|>one second<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>National Arab Music Ensemble NATIONAL ARAB MUSIC ENSEMBLE<|end_customer|>
<|customer|>Thursday 21 September 2023 08 30 PM Main Hall<|end_customer|>
<|BOT|>Did you receive a payment code or order number consisting of 10 numbers and starting with 9 and you paid using this method<|end_BOT|>
<|customer|>the reference number is 9273439151<|end_customer|>
<|BOT|>Just a moment checking in<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>The problem is that the ticket was not received<|end_BOT|>
<|customer|>yes<|end_customer|>
<|BOT|>Just a moment checking in<|end_BOT|>
<|BOT|>Can you check the mail now<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>I m waiting<|end_customer|>
<|BOT|>check the mail<|end_BOT|>
<|customer|>i have not received it yet<|end_customer|>
<|BOT|>So far no tickets have been received<|end_BOT|>
<|customer|>that s correct<|end_customer|>
<|BOT|>What phone number and email are used to make the reservation<|end_BOT|>
<|customer|>34629220639<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>luisgbust gmail com<|end_customer|>
<|BOT|>Moments with us we apologize for any delay in following up<|end_BOT|>
<|BOT|>email<|end_BOT|>
<|customer|>So far no tickets have been received<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>What email is used<|end_BOT|>
<|customer|>luisgbust gmail com<|end_customer|>
<|BOT|>Ok<|end_BOT|>
<|customer|>neither in spam folder<|end_customer|>
<|BOT|>Just a moment checking in<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>It is possible to disable email again<|end_BOT|>
<|customer|>i don t understand<|end_customer|>
<|BOT|>Ok<|end_BOT|>
<|BOT|>Just a moment checking in<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>Ok<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 f250a2c535af2775459a704616eadb8b image png<|end_BOT|>
<|BOT|>Can you check the mail now<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>Did it reach you<|end_BOT|>
<|customer|>I am waiting but there is no new email<|end_customer|>
<|BOT|>Action has already been taken<|end_BOT|>
<|BOT|>Please check your email carefully and confirm We are here to help you<|end_BOT|>
<|customer|>I wait 5 minutes and tell you<|end_customer|>
<|BOT|>Action has already been taken sir<|end_BOT|>
<|BOT|>I will take the procedure again<|end_BOT|>
<|BOT|>Action has been taken please check<|end_BOT|>
<|customer|>I am checking but there is no emil received yet<|end_customer|>
<|BOT|>Ok<|end_BOT|>
<|BOT|>Can you check the mail now<|end_BOT|>
<|customer|>yes i am checking but no news<|end_customer|>
<|BOT|>Ok<|end_BOT|>
<|BOT|>Well sir in that case I will send your data to the party department and it will be sent throughout the day<|end_BOT|>
<|customer|>ok<|end_customer|>
<|customer|>no news here<|end_customer|>
<|BOT|>We are always here to help you at any time I hope I answered you completely and I wish you a happy day Has the information been fully explained to you or is there any other information that we can help you with<|end_BOT|>
<|BOT|>Are you with me<|end_BOT|>
<|customer|>yes<|end_customer|>
<|BOT|>Has the information been fully explained to you or is there any other information that we can help you with<|end_BOT|>
<|customer|>have I to wait a new email for the other departement<|end_customer|>
<|BOT|>it will be sent throughout the day<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>I have already sent them<|end_BOT|>
<|BOT|>We are here to help you Your Honor I hope you have been helped through me We are happy to contact you today and we wish you a happy day We are certainly interested in knowing your opinion and for this reason we will refer you to evaluate the conversation and the level of service provided<|end_BOT|>
