<|BOT|>صباح الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I cannot pay my invoice<|end_customer|>
<|customer|>it says I exceeded my monthly limit<|end_customer|>
<|customer|>although I paid this month 30 K only and I know the total monthly limit is 75 K<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>okay<|end_customer|>
<|BOT|>خن<|end_BOT|>
<|BOT|>ok<|end_BOT|>
<|BOT|>ممكن توضيح الخدمه التي تريد دفعها والمبلغ الخاص بالعمليه كام ؟<|end_BOT|>
<|BOT|>Can you clarify the service you want to pay and the amount for the operation<|end_BOT|>
<|BOT|>Sorry it was written in Arabic by mistake<|end_BOT|>
<|customer|>MoneyFellows 500<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>It is clear that the limit for this service has been exceeded and the payment number has been exceeded this month Please wait until next month to pay through the application or you can pay through any Fawry machine now<|end_BOT|>
<|customer|>You didn t read what I wrote above<|end_customer|>
<|customer|>I was told that the total monthly limit is 75 00<|end_customer|>
<|customer|>I only paid this month 300<|end_customer|>
<|customer|>and I want to pay another 500<|end_customer|>
<|customer|>so the total paid amount will be 35 00<|end_customer|>
<|BOT|>The number of payments for the service being paid has been exceeded and the monthly limit for the account has not been exceeded<|end_BOT|>
<|customer|>you re putting a service limit<|end_customer|>
<|customer|>because yesterday your customer service didn t tell me that<|end_customer|>
<|BOT|>Once a month<|end_BOT|>
<|customer|>Are you sure<|end_customer|>
<|customer|>because I have another call with moneyfellows agent and he says that is not true<|end_customer|>
<|customer|>and clients can pay more than that amount<|end_customer|>
<|BOT|>Through the Fawry machine you can pay for an unlimited number of transactions but through the application payment is made through the application in specific limits<|end_BOT|>
<|customer|>okay I will screenshot your message and send it to moneyfellows so that they can get back to your company for more clarification<|end_customer|>
<|BOT|>At your command regret we are always available to help and clarify<|end_BOT|>
<|BOT|>Has the information been fully explained to you or is there any other information that we can help you with<|end_BOT|>
<|customer|>thank you<|end_customer|>
<|customer|>no everything is clear thank you<|end_customer|>
<|BOT|>We are here to help you Your Honor We are happy to contact you today and we wish you a happy day We are certainly interested in knowing your opinion and for this reason we will refer you to evaluate the conversation and the level of service provided<|end_BOT|>
