<|BOT|>good evening<|end_BOT|>
<|customer|>Hello<|end_customer|>
<|customer|>Fawry is not opening it takes a lot of time loading then tells me no Mobile network or Wi Fi or internal server error this is on my mobile phone and all my applications are working fine and I have Wi Fi working on my phone i tried mobile data still the same 2 errors exist<|end_customer|>
<|BOT|>Did you try to log in through the website<|end_BOT|>
<|customer|>Myfawry I mean<|end_customer|>
<|customer|>No thru the application only<|end_customer|>
<|customer|>Sk application is not working why<|end_customer|>
<|BOT|>https ww myfawry com MyFawryWeb home jsp You can click on the link and log in through the website Your password and login will be reset<|end_BOT|>
<|customer|>What is the link to your website<|end_customer|>
<|customer|>Reset automatically why<|end_customer|>
<|BOT|>You must send a screenshot using your mobile data and internet access<|end_BOT|>
<|BOT|>When you log in through the site your password will be reset<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 82df4f39acc21e1d9aa4ec37f8632469 Screenshot 20230928 180232 myFawry jpg<|end_customer|>
<|BOT|>Data is used instead of Wi Fi<|end_BOT|>
<|customer|>So application will not work anymore and I have to use website<|end_customer|>
<|customer|>This message on wifi and mobile data both<|end_customer|>
<|BOT|>You can log in through the website<|end_BOT|>
<|customer|>and application<|end_customer|>
<|BOT|>The error described is a general error in the application that will be resolved automatically during the day I am very sorry<|end_BOT|>
<|customer|>This error since 3 days and not solved until now it isn t error today only<|end_customer|>
<|BOT|>Bint promised to solve the problem throughout the day Can I log in through the website<|end_BOT|>
<|customer|>Bint<|end_customer|>
<|BOT|>I am very sorry for your unintended mistake<|end_BOT|>
<|BOT|>we promised to solve the problem throughout the day Can I log in through the website<|end_BOT|>
<|customer|>Website login not working also<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 5761ee9da658dfcea3edc85a87e74ee Screenshot 20230929 161257 Samsung 20Internet jpg<|end_customer|>
<|BOT|>This is creating an account not logging in<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 adca379f24a504cf426fc3fea209c66e image png<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 f4d99af0efb14dfa35bcae8607508ebe image png<|end_BOT|>
<|customer|>OK thanks I logged to website successfully<|end_customer|>
<|BOT|>Then write the phone number reset the password and log in<|end_BOT|>
<|BOT|>Has the information been fully explained to you or is there any other information that we can help you with<|end_BOT|>
<|customer|>I did not reset password just used my existing password is that ok<|end_customer|>
<|BOT|>yup<|end_BOT|>
<|BOT|>Are you logged in now<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>Has the information been fully explained to you or is there any other information that we can help you with<|end_BOT|>
<|customer|>So I have to wait for the application to work fine as it is much easier correct<|end_customer|>
<|BOT|>I promise you the problem will be solved within the day<|end_BOT|>
<|customer|>Thanks Nourhan for your support have a nice evening<|end_customer|>
<|BOT|>Thank you very much for your kindness with us dear and I hope that I was able to help you sufficiently We hope that we will meet your expectations by answering your inquiries and providing assistance We are happy to contact you today and we wish you a happy day We are certainly interested in knowing your opinion and for this reason we will refer you to evaluate the conversation and the level of service provided<|end_BOT|>
