<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I can t do th payement by m y cards<|end_customer|>
<|customer|>Th problem has not been solved<|end_customer|>
<|BOT|>ر<|end_BOT|>
<|BOT|>Please click on My Profile then Previous Payments then the transaction you want details The error text is shown<|end_BOT|>
<|customer|>Ok pls wait<|end_customer|>
<|BOT|>take your time<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>Th card is there on my profile<|end_customer|>
<|customer|>but it s not appearing when I want to choose it to pay<|end_customer|>
<|customer|>It shows only the other card and written under it in red expired while it s not<|end_customer|>
<|customer|>can you change the card to the one ending in7013<|end_customer|>
<|BOT|>Can you provide us with the registered mobile number email and the last four digits of the credit card<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>0122139313<|end_customer|>
<|customer|>nerminekamal hotmail com<|end_customer|>
<|customer|>7013<|end_customer|>
<|BOT|>You have to click on a wallet through the application delete the card and re add it again<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 de94528085d6db7cc7e5a0d910e34934 image png<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>I want to use the one not showing on payment<|end_customer|>
<|customer|>not the one showing amd says expired<|end_customer|>
<|customer|>amd what can I do with the one that shows it s expired while it s not<|end_customer|>
<|BOT|>You must delete the card that does not appear at the time of payment and re add it again<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>I can t find wallet<|end_customer|>
<|BOT|>You have to send a screenshot<|end_BOT|>
<|customer|>How<|end_customer|>
<|customer|>There<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 39a119cd7d209aa4729b4e057c2d498 8C7D87B2 5D5A 4136 B4E2 83FA6B87B91B png<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 58d9dd87dc461dc72ec0f5276f2f290e image png<|end_BOT|>
<|BOT|>delete the card and re add it again<|end_BOT|>
<|customer|>I can t find how to delete it<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 247fc5c18d3ddcb43910778ac4707923 image png<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>I deleted one<|end_customer|>
<|customer|>It s not deleting the other<|end_customer|>
<|customer|>and now not adding a new card<|end_customer|>
<|BOT|>Go to phone settings then applications then choose My Instant The application will be activated The background app refresh service is activated And if it is activated you can close it and reactivate it<|end_BOT|>
<|BOT|>You must follow the steps shown re deleting the other card and adding it<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|BOT|>Since we have not received any response from you at the moment the conversation will now be terminated to help customers who are currently on the waiting list Thank you for contacting us<|end_BOT|>
<|customer|>I added<|end_customer|>
<|customer|>the otp was not accepted Twixie<|end_customer|>
<|customer|>yw<|end_customer|>
<|customer|>rwice<|end_customer|>
<|customer|>I m fed up with this app<|end_customer|>
<|customer|>it s taking too long to pay<|end_customer|>
<|customer|>thank you<|end_customer|>
