<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I can t login and don t get any messages<|end_customer|>
<|BOT|>Could you please send me screenshot<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|customer|>Should i close this chat to do it<|end_customer|>
<|BOT|>You can click on this sign at the top of the chat and the chat will be completed<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 495baf9e88cf7d9b9d89375d18a1deb8 IMG 008 png<|end_customer|>
<|customer|>I enter the password and still nothing<|end_customer|>
<|BOT|>Go to phone settings then applications then choose My fawry The application will be activated The background app refresh service is activated And if it is activated you can close it and reactivate it Then you can try again and you will be logged in<|end_BOT|>
<|customer|>Ok will try<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 d1b0f1b36fe85d2fae377b27ae071d3d IMG 0010 png<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 51abb7bdf37f7395c9ec99807de6a5eb image png<|end_BOT|>
<|BOT|>I am waiting for you if it is activated you can close it and reactivate it<|end_BOT|>
<|BOT|>if it is activated you can close it and reactivate it<|end_BOT|>
<|customer|>Close the app<|end_customer|>
<|BOT|>Exactly<|end_BOT|>
<|customer|>So i will lose ur connection yes<|end_customer|>
<|BOT|>Right but I m waiting for you<|end_BOT|>
<|customer|>Thx<|end_customer|>
<|customer|>I closed the app and opened it again still<|end_customer|>
<|customer|>just to let u know this is a new phone that I didn t use myfawry in before<|end_customer|>
<|BOT|>All right I ask your permission to try opening the application at another time and the problem will be resolved<|end_BOT|>
<|BOT|>Are you with me<|end_BOT|>
<|BOT|>We have not received any response from you at the moment the conversation will now be closed to help customers who are currently on the waiting list Thank you for contacting us<|end_BOT|>
