<|BOT|>Welcome back let us know if you have any questions<|end_BOT|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I want refund<|end_customer|>
<|customer|>for cancelled event<|end_customer|>
<|BOT|>can you explain the event name<|end_BOT|>
<|customer|>mass production<|end_customer|>
<|customer|>auc<|end_customer|>
<|customer|>it was next Thursday<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>We apologize to you the concert has been postponed due to circumstances beyond our control The refund will be made after the new concert date because it was postponed and has a new date<|end_BOT|>
<|customer|>when is the new date<|end_customer|>
<|customer|>Will the ticket be valid for the new date<|end_customer|>
<|BOT|>A clarification will be made once a new date is set<|end_BOT|>
<|customer|>Okay thank you<|end_customer|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>No thanks<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
