<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>Please follow the following steps to solve the problem you are facing Enter the phone settings Then go to settings for applications And choose the MY FAWRY app Then clear cache Then log in again to the application<|end_BOT|>
<|BOT|>Please do these steps then make sure that you are using the latest version then try again throughout the day and the matter will be resolved<|end_BOT|>
<|customer|>Did that already<|end_customer|>
<|BOT|>Of course<|end_BOT|>
<|customer|>Tried even to login on a computer and add the card from the browser still not working<|end_customer|>
<|customer|>Something else<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|customer|>Thank you<|end_customer|>
<|BOT|>OK<|end_BOT|>
<|BOT|>Thanks<|end_BOT|>
<|BOT|>Can you clarify the last 4 digits of the card<|end_BOT|>
<|customer|>200<|end_customer|>
<|BOT|>Was it deleted from the application today<|end_BOT|>
<|customer|>No<|end_customer|>
<|customer|>Yesterday or before<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>However I did add another card and removed it because none of the transactions were successful<|end_customer|>
<|BOT|>You can try to add it again throughout the day tomorrow until the end of the number of attempts for the day but when I add please do these steps<|end_BOT|>
<|BOT|>The card is added by entering on Portfolio Choose the sign Correctly write the card data then write the OTP code sent through the bank<|end_BOT|>
<|customer|>Ok so I wait and try again tomorrow<|end_customer|>
<|customer|>Did I understand correctly<|end_customer|>
<|BOT|>yes<|end_BOT|>
<|customer|>And make sure to add it through the portfolio<|end_customer|>
<|BOT|>OK Please try again tomorrow<|end_BOT|>
<|BOT|>Is there any other inquiry<|end_BOT|>
<|customer|>Ok Thank you<|end_customer|>
<|customer|>No that s All<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
