<|BOT|>حفاظا علي سريه البيانات ،هناك انواع مختلفه للاحتيال لذا لا تشارك بياناتك الشخصيه و الارقام السريه مع احد عبر ايه وسائل اتصال مع العلم ان فوري لا تطلب سوى رقم التليفون المسجل به حساب TicketsMall وبيانات العمليه والحجز<|end_BOT|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Do you speak write English I don t read Arabic<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>thank you<|end_customer|>
<|BOT|>You re welcome<|end_BOT|>
<|customer|>On Aug 22 my husband and I went to Omar Khairat s concert in Kempinski As you may know there was no concert<|end_customer|>
<|BOT|>The redemption date for the concert has not been set and we are contacting the organizer to set a date regarding the concert redemption We will provide you with the details via SMS which will reach you on the same mobile number on which the concert tickets are registered<|end_BOT|>
<|customer|>What if I can not go to the concert on that date I maybe in Egypt and may not<|end_customer|>
<|BOT|>The refund will be made to you<|end_BOT|>
<|customer|>Ok when should I expect the new date Please give me an idea I understand the exact date is unknown<|end_customer|>
<|customer|><|end_customer|>
<|BOT|>All right but it is clear that the recovery will be done to all customers as soon as possible and the administration is only working to solve the matter<|end_BOT|>
<|customer|>I understand Thank you for your time<|end_customer|>
<|BOT|>thank you Any Further inquiries can I help you with<|end_BOT|>
<|customer|>No thanks again<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
