<|BOT|>حفاظا علي سريه البيانات ،هناك انواع مختلفه للاحتيال لذا لا تشارك بياناتك الشخصيه و الارقام السريه مع احد عبر ايه وسائل اتصال مع العلم ان فوري لا تطلب سوى رقم التليفون المسجل به حساب TicketsMall وبيانات العمليه والحجز<|end_BOT|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I cannot login to my account<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|customer|>it gives me error<|end_customer|>
<|BOT|>Could you clarify the name of the party that was booked<|end_BOT|>
<|customer|>cairokee<|end_customer|>
<|customer|>2 tickets<|end_customer|>
<|BOT|>All possible error image<|end_BOT|>
<|customer|>it login through website but can t do so through app to check it<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 bbc75afc13b1a65788f770d92a1be5da IMG 3361 png<|end_customer|>
<|BOT|>Has the application been logged in on the same device on which the account was created<|end_BOT|>
<|customer|>I have made the account also throughout the website as the app wasn t downloading it has many issues<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>the thing is I want to access my ticket can t do so through neither through the website nor through app<|end_customer|>
<|customer|>so what should I do<|end_customer|>
<|BOT|>All right your honor the login is done from the same device with which the account was created on the website or application<|end_BOT|>
<|customer|>yes<|end_customer|>
<|BOT|>Go to the phone settings then applications then choose ticketsmall The application will be activated The background app refresh service is activated And if it is activated you can close it and reactivate it Then you can try again<|end_BOT|>
<|BOT|>Waiting for you<|end_BOT|>
<|customer|>same issue<|end_customer|>
<|customer|>I don t know why<|end_customer|>
<|BOT|>Can you indicate the phone number and email registered with the account<|end_BOT|>
<|customer|>01229281828<|end_customer|>
<|customer|>nadinkhaled707 icloud com<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>A complaint will be submitted to the relevant department now<|end_BOT|>
<|BOT|>Complaint number 01229281828 will be answered after two working days not including Friday and Saturday and official holidays<|end_BOT|>
