<|BOT|>Good morning regret In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>Good morning<|end_customer|>
<|BOT|>Your permission to review some data 1 The full name of the owner of the card as it appears on the national ID card 2 The mobile number used during the yellow card request 3 The last 4 digits of the yellow card 4 The national number 5 The current balance of the card<|end_BOT|>
<|customer|>you need me to enter all that info<|end_customer|>
<|BOT|>YUP<|end_BOT|>
<|customer|>Amr Mohamed Magdy kamel elsherbiny<|end_customer|>
<|customer|>01011212115<|end_customer|>
<|customer|>7426<|end_customer|>
<|customer|>Balance 13 32<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>26704121600213<|end_customer|>
<|BOT|>What is the deposit date of the card<|end_BOT|>
<|customer|>yesterday<|end_customer|>
<|customer|>20th<|end_customer|>
<|BOT|>I ask you for a moment with me to review the data and come back to you again<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 1206749e2ca40385ea9e10c72c945d3c IMG 5252 jpeg<|end_customer|>
<|BOT|>I ask you for a moment with me to review the data and come back to you again<|end_BOT|>
<|customer|>Sure<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>Please send the transaction receipt through the application indicating the reference number<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>This is why I am contacting you I received the SMS but I cannot find that transaction in the transaction history and the other part says that they did transfer the money to me<|end_customer|>
<|customer|>I sent you a copy of the sms<|end_customer|>
<|BOT|>minute to inquire<|end_BOT|>
<|customer|>It was sent to me by InstaPay<|end_customer|>
<|BOT|>okay give me one minute please<|end_BOT|>
<|customer|>Sure<|end_customer|>
<|BOT|>thanks<|end_BOT|>
<|BOT|>You can contact us after 24 working hours to clarify the status of the process<|end_BOT|>
<|customer|>Ok thanks<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>Thank you<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
