<|BOT|>Good evening Mr Krollos In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>Good afternoon<|end_customer|>
<|customer|>Is there a problem with your Fawry services these days<|end_customer|>
<|BOT|>no<|end_BOT|>
<|BOT|>please send a picture from the error<|end_BOT|>
<|customer|>My error is that the saved debit card on my account failed multiple transaction I opened the FawryPay tab to check my card and I found that the exp date is wrong although that card has been on Fawy for a couple of years now and I ve always been using it<|end_customer|>
<|customer|>Right now I m trying to edit the exp date but it s not allowing me and says status Blocked<|end_customer|>
<|BOT|>Did you delete the card<|end_BOT|>
<|customer|>I never did that<|end_customer|>
<|customer|>I just tried now to delete it and add it again with the right information but it s not allowing me just like it s not allowing me to edit it<|end_customer|>
<|BOT|>wait please<|end_BOT|>
<|customer|>Sure<|end_customer|>
<|BOT|>Can you specify the name of the bank And the type of card debit or credit And the last four digits of the credit card and registered email<|end_BOT|>
<|customer|>National Bank of Egypt Debit 1105 carlos n mikael gmail com<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>wait please<|end_BOT|>
<|customer|>Sure take your time<|end_customer|>
<|BOT|>ok to solve this issue<|end_BOT|>
<|BOT|>i will delete your card<|end_BOT|>
<|BOT|>then you can add it again after 7 days<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|customer|>May I ask why the wait<|end_customer|>
<|BOT|>check your<|end_BOT|>
<|BOT|>data<|end_BOT|>
<|BOT|>before delete the card<|end_BOT|>
<|customer|>The card isn t deleted yet<|end_customer|>
<|BOT|>its deleted already<|end_BOT|>
<|BOT|>try to log out<|end_BOT|>
<|customer|>Yea it s delted now<|end_customer|>
<|customer|>deleted<|end_customer|>
<|customer|>Thank you for your time<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>You have a good one<|end_customer|>
<|BOT|>thanks<|end_BOT|>
