<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I can t add any debt or credit card on the app<|end_customer|>
<|customer|>When i enter my card details it always gives me the error card already exists<|end_customer|>
<|customer|>While i have no card saved on my account at all as you can see<|end_customer|>
<|BOT|>The last four digits<|end_BOT|>
<|customer|>4172<|end_customer|>
<|customer|>and the other card<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>1230<|end_customer|>
<|customer|>3 cards i can t add at all<|end_customer|>
<|BOT|>These cards are added to another My Immediate application<|end_BOT|>
<|customer|>Added to what<|end_customer|>
<|customer|>I just changed my number from 0121068830 to 01234560114<|end_customer|>
<|BOT|>on another account number<|end_BOT|>
<|customer|>maybe they are on the old account Thats why i can t add them here<|end_customer|>
<|customer|>So can i delete the account with number 0121068830 at all And give you full details if you want<|end_customer|>
<|customer|>as this old number is totally deleted its not mine now<|end_customer|>
<|BOT|>Moments with me the examination is underway<|end_BOT|>
<|customer|>take your time<|end_customer|>
<|BOT|>I am very sorry for the delay we are still reviewing the matter for clarification<|end_BOT|>
<|customer|>No issue<|end_customer|>
<|customer|>waiting for you<|end_customer|>
<|BOT|>Some data will be reviewed to help Can you specify the name of the bank And the type of card debit or credit And the last four digits of the credit card The email registered with the account<|end_BOT|>
<|customer|>HSBC Bank<|end_customer|>
<|customer|>4172 is mastercard credit card<|end_customer|>
<|customer|>1230 is debt card<|end_customer|>
<|BOT|>The email<|end_BOT|>
<|customer|>iahmedkaram iCloud com<|end_customer|>
<|customer|>i don t remember i changed this email to be ahmedlkaram outlook com or not<|end_customer|>
<|customer|>but i did change it for my new account<|end_customer|>
<|BOT|>Unfortunately the email is incorrect and must be clarified<|end_BOT|>
<|customer|>Then i changed my email on the old account to be ahmedlkaram outlook com<|end_customer|>
<|customer|>Because i don t remember if i did change it or not<|end_customer|>
<|customer|>the outlook email is the correct one<|end_customer|>
<|BOT|>But now after deleting this account you will not be able to add cards to the other account except after 7 days from the date of deletion<|end_BOT|>
<|customer|>Okay no problem<|end_customer|>
<|customer|>I will wait<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>The account is currently deleted<|end_BOT|>
<|customer|>Thank you so much<|end_customer|>
<|BOT|>Pardon is here to help you<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>all good<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
