<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I paid my electricity bill yesterday through fawry<|end_customer|>
<|customer|>however the transaction got returned<|end_customer|>
<|customer|>and the money now is in fawry wallet<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|customer|>i am trying to pay my electricity bill through fawry wallet but i cant<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 defa72f9154df192f3cb274b28d4fd25 IMG 7665 png<|end_customer|>
<|customer|>No errors<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 ad399a903eaa09e38a49fde48dfd8f09 image png<|end_BOT|>
<|BOT|>The amount of the transaction has been refunded to your account through Fawry and your sufficient amount has been obtained Your bank account is within a micron period from 5 days to 45 days The duration of work varies from one bank to another according to the bank s refund request You can request a phone call extensively and write a response to the account by contacting Bankia Some customers may incur customer reimbursement costs until customer reimbursement is guaranteed And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|customer|>this is the message i received<|end_customer|>
<|BOT|>All right your honor the process is currently a failure and it has been completed<|end_BOT|>
<|BOT|>Waiting for you<|end_BOT|>
<|BOT|>The amount has already been refunded You must check with the bank if the account is not answered to find out the refund of the amount on your card again<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 bdbf78c613e0d613496bb3c822cb052c image png<|end_BOT|>
<|BOT|>You can follow up with the bank to inquire about the process with this number for deducting and returning the amount to the bank again 946484<|end_BOT|>
<|customer|>Okay<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>Not sure but will contact the bank<|end_customer|>
<|BOT|>Upon contacting the bank an explanation will be made for you to return the refund to the account<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>is there any other information we can help you with<|end_BOT|>
<|customer|>ty<|end_customer|>
