<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I made a payment to Egyptair but it s still pending at fairy s side<|end_customer|>
<|BOT|>Moments the process is being verified<|end_BOT|>
<|customer|>Hi mahmoud<|end_customer|>
<|BOT|>Welcome regret<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 ce210d83ecc098b1394b2429bf6ae32a image png<|end_BOT|>
<|BOT|>The process through Fawry was completed successfully and you can communicate with the party to which the payment was made and the payment invoices will be updated for you and your payment process will be confirmed Because the operation through Fawry was successful<|end_BOT|>
<|customer|>But Egypt Air say they didn t get the payment yet<|end_customer|>
<|BOT|>Unfortunately it is through Fawry There is no problem Fawry is a payment method for the service The delay is through the service provider in the activation because the amount has already been received<|end_BOT|>
<|customer|>So I recheck with egyptair or wait<|end_customer|>
<|BOT|>Okay regret you must review EgyptAir<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>Thanks you ve been helpful but no need use words like regert or unfortunately because it makes it sound that there is a problem when all the messages are positive<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
<|customer|>I understand that the payment went through to egypt air right<|end_customer|>
<|BOT|>Yes<|end_BOT|>
<|customer|>Perfect many thanks and have a lovely day<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
