<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>كهرباء الاسكندريه<|end_BOT|>
<|customer|>I have a severe issue in paying Alexandria Electricity Bill for more than 2 weeks will failure messages Worth to mention that a previously 2 closed chats with no action before<|end_customer|>
<|customer|>i chatted with you but you closed the chat dear with any solution<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 d50b025dbd633e4279cfcbe1b8897925 image png<|end_BOT|>
<|customer|>Ok from where is the problem<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>please try to solve it i am almost 2 weeks now<|end_customer|>
<|BOT|>ok moments<|end_BOT|>
<|BOT|>can you tell us trx date again<|end_BOT|>
<|customer|>today<|end_customer|>
<|customer|>i tried so many times<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 547ef835c28da13190995ade451b6b7 IMG 7112 png<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 fae62ba415aa0437f53006ce317c8dd1 IMG 7116 png<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 4d2fbd0a3972fd1446d70a0ba374c7d1 IMG 7114 png<|end_customer|>
<|BOT|>خن<|end_BOT|>
<|BOT|>ok<|end_BOT|>
<|BOT|>moments<|end_BOT|>
<|BOT|>moments<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>the same error<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 dbbff25d711ea7e9f3796d840a1835a4 image png<|end_BOT|>
<|BOT|>You can t perfrom this transaction as it is duplicate to another one done from this account Please try again later in few hours<|end_BOT|>
<|customer|>Yes you sent it before<|end_customer|>
<|BOT|>yes<|end_BOT|>
<|customer|>so what is the solution niw You<|end_customer|>
<|BOT|>It belongs to the Alexandria Electricity Company<|end_BOT|>
<|customer|>And when it can be resolved<|end_customer|>
<|customer|>it s more than 2 weeks till now<|end_customer|>
<|BOT|>Immediately there is no problem with the service The electricity company you are subscribed to does not accept your online bill<|end_BOT|>
<|customer|>Is it not from Fawry<|end_customer|>
<|BOT|>yes<|end_BOT|>
<|customer|>so should i try again later<|end_customer|>
<|BOT|>Because sometimes there is an update from the service provider after it ends the payment is done normally but there is no update for two weeks<|end_BOT|>
<|customer|>mm ok thank you<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>no thanks you dear<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
