<|BOT|>Good evening regret In order to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|BOT|>How can I help you<|end_BOT|>
<|customer|>I have aid a bill by credit card it was rejected but the amount dedicated from my credit card and didn t return back<|end_customer|>
<|customer|>Paid<|end_customer|>
<|BOT|>Operation date<|end_BOT|>
<|customer|>Today<|end_customer|>
<|customer|>And in 10 August another I don t know if it retuned or not<|end_customer|>
<|customer|>Same amount 278 egp<|end_customer|>
<|BOT|>Moments with me checking in<|end_BOT|>
<|customer|>Both are rejected and I don t know why this orange number can t be paid by fawry application<|end_customer|>
<|customer|>Other bill can be paid easily why this number is always rejected<|end_customer|>
<|BOT|>I am very sorry for the delay we are still reviewing the matter for clarification<|end_BOT|>
<|customer|>Thanks a lot<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 60577518cb70ffe3a1eb998fd8f138cc image png<|end_BOT|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|customer|>Both have been refunded<|end_customer|>
<|customer|>From your side<|end_customer|>
<|BOT|>The other process is being checked<|end_BOT|>
<|customer|>Of today<|end_customer|>
<|customer|>Or 10 August<|end_customer|>
<|BOT|>10 August<|end_BOT|>
<|customer|>Of today<|end_customer|>
<|customer|>You refunded<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 e146d3968158ccd252243a33ee02214 image png<|end_BOT|>
<|BOT|>The two operations have been refunded at the present time to the bank<|end_BOT|>
<|customer|>Ok thanks a lot I will return to the bank<|end_customer|>
<|customer|>My kindest regards<|end_customer|>
<|BOT|>Pardon is here to help you<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>Thanks a lot<|end_customer|>
<|customer|>Merci beaucoup<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
