<|BOT|>good evening<|end_BOT|>
<|BOT|>https ww ticketsmall com events 7679687132f7471187855a5b2e6d258e accNo 2FOyfBNdyQ6yFUuOzyiNIIQ 3D 3D<|end_BOT|>
<|BOT|>What is wrong with booking<|end_BOT|>
<|customer|>how do i pick a seat<|end_customer|>
<|customer|>i keep pressing and it doesnt select<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 8cdfe490b8567c005b386d785a308f53 image png<|end_BOT|>
<|customer|>yes did that<|end_customer|>
<|customer|>and i can see the seats<|end_customer|>
<|BOT|>What is wrong with booking<|end_BOT|>
<|customer|>and i pick them and nothing happens<|end_customer|>
<|BOT|>You have to log in from the app and book<|end_BOT|>
<|customer|>are there still tickets available<|end_customer|>
<|customer|>yes did that too<|end_customer|>
<|BOT|>I ask you for a moment with me to review the data and come back to you again<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 789f77f211a4198fcdb5d41de1618167 image png<|end_BOT|>
<|BOT|>The places colored in red have been reserved<|end_BOT|>
<|customer|>ok<|end_customer|>
<|customer|>i am trying to pick the other color<|end_customer|>
<|customer|>not working<|end_customer|>
<|BOT|>Please solve the problem you are facing Log in from the browser used to set and clear cache cookies And in the case of using from the phone you can enter the settings choose the application manager choose the storage management and make clear cache and clear data<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>yes<|end_customer|>
<|customer|>i have iphone<|end_customer|>
<|customer|>i go settings in app<|end_customer|>
<|customer|>or settings not inside the app itself<|end_customer|>
<|customer|>because when i went in the settings inside the ticket mall app it didnt have application manager<|end_customer|>
<|BOT|>By entering the phone settings then applications then choosing tkts mall The application will be activated The background app refresh service is activated And if it is activated you can close it and reactivate it ثم يمكن لحضرتك المحاوله مره اخري و سيتم الدفع بنجاح<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>no<|end_customer|>
<|customer|>i did that<|end_customer|>
<|customer|>and didnt work<|end_customer|>
<|BOT|>You must send a screenshot<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 aee6d0796f6ca3c9c7fea2f1259950bb image png<|end_customer|>
<|customer|>i am trying to press black dots not working<|end_customer|>
<|BOT|>The black color indicates that unpaid tickets reservation not confirmed You can check these tickets later as they can be released if they are not paid within the ticket payment window throughout the day automatically<|end_BOT|>
<|customer|>yes they are all black<|end_customer|>
<|customer|>on the phone app<|end_customer|>
<|BOT|>Reservations for these seats will be available within 24 hours<|end_BOT|>
<|customer|>this means they are all reserved<|end_customer|>
<|customer|>bas in the computer it is not black<|end_customer|>
<|BOT|>Not booked and will be available within 24 hours<|end_BOT|>
<|customer|>it only works on the phone<|end_customer|>
<|customer|>it doesnt work on computer<|end_customer|>
<|BOT|>You have to book through the application and through the web site and the matter will be resolved throughout the day<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>ok<|end_customer|>
<|customer|>so there is a problem u r trying to fix<|end_customer|>
<|BOT|>You should try through the web site throughout the day<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>ok thank u<|end_customer|>
<|BOT|>Pardon is here to help you Thank you for trusting Tickets Mall We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
