<|BOT|>Hi let us know if you have any questions<|end_BOT|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>do you speak English<|end_customer|>
<|BOT|>yes<|end_BOT|>
<|customer|>i ordered ticked for today s Modern dance performance and it has be cancelled and i d like to know to get refund thanks<|end_customer|>
<|BOT|>need order number<|end_BOT|>
<|customer|>order 9258588131<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>Give me a moment I ll check on that for you<|end_BOT|>
<|customer|>ok thanks<|end_customer|>
<|BOT|>You re welcome any time<|end_BOT|>
<|BOT|>do you received any sms about cancellation<|end_BOT|>
<|customer|>yeah i received code<|end_customer|>
<|BOT|>Could you please send me screenshot<|end_BOT|>
<|customer|>just a minute<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>I am waiting for you<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 08445db009ccf91349c9d5323c5734a E5 BE AE E4 BF A1 E5 9B BE E7 89 87 20230720212605 png<|end_customer|>
<|customer|>could you see it<|end_customer|>
<|BOT|>yes<|end_BOT|>
<|BOT|>you can go to the nearest branch to get the money<|end_BOT|>
<|customer|>cant you refund by card<|end_customer|>
<|BOT|>sorry not available only from branch<|end_BOT|>
<|BOT|>do you know the nearest branch to you<|end_BOT|>
<|customer|>could you pls give me the branch list<|end_customer|>
<|customer|>i live in crounish maadi<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|customer|>thanks<|end_customer|>
<|BOT|>You re welcome any time<|end_BOT|>
<|BOT|>building No 19 Police Housing City of Hope Project Street 233 Maadi Degla<|end_BOT|>
<|BOT|>In Front Of Metro Supermarket And near To Vodafone<|end_BOT|>
<|BOT|>https goo gl maps eK5EuPKw9gwrDBbq7<|end_BOT|>
<|customer|>okay thanks<|end_customer|>
<|BOT|>moments and i will send to you working hours of branch<|end_BOT|>
<|customer|>I m waiting for you<|end_customer|>
<|BOT|>o 9 00 AM to 11 00 PM last entry for customers or representatives 10 30 PM Thursday the last working day will be 12 00 am last entry for customers or representatives at 11 30 pm Friday 1 shift from 2 30pm to 12 00am last entry for customers or representatives at 11 30pm<|end_BOT|>
<|customer|>ok thanks<|end_customer|>
<|BOT|>You re welcome any time<|end_BOT|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>i hope that i can be noticed in advance if the performance cancelled thanks<|end_customer|>
<|BOT|>sure<|end_BOT|>
<|BOT|>We apologize for any inconvenience<|end_BOT|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
