<|BOT|>مساء الخير يا فندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه مع حضرتك محمد ازاى اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>I was recharging balance for my orange number<|end_customer|>
<|customer|>but then the transaction was taken<|end_customer|>
<|customer|>But didn t receive the balance yet<|end_customer|>
<|BOT|>oky<|end_BOT|>
<|customer|><|end_customer|>
<|BOT|>Possible photo of the process<|end_BOT|>
<|customer|>What process<|end_customer|>
<|BOT|>wait me please<|end_BOT|>
<|customer|>There is no process<|end_customer|>
<|customer|>I didnt receive the balance<|end_customer|>
<|BOT|>https cdn livechat files com api file lc att 14947191 551de867ca464d4e3f0942066d99efb8 image png<|end_BOT|>
<|customer|>but the amount was taken<|end_customer|>
<|customer|>502<|end_customer|>
<|BOT|>The transaction amount has been refunded to your account through Fawry and your amount will appear in Your bank account within a period ranging from 5 to 45 working days The period varies from one bank to another depending on the bank s return policy You can inquire about the amount and confirm its refund to the account by contacting the bank by phone Some banks keep the amount held in the customer s account until the recovery is confirmed by the customer If you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|BOT|>Has the information been fully explained to you or is there any other information that we can help you with<|end_BOT|>
