<|BOT|>حفاظا علي سريه البيانات ،هناك انواع مختلفه للاحتيال لذا لا تشارك بياناتك الشخصيه و الارقام السريه مع احد عبر ايه وسائل اتصال مع العلم ان فوري لا تطلب سوى رقم التليفون المسجل به حساب TicketsMall وبيانات العمليه والحجز<|end_BOT|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|BOT|>حضرتك معايا؟<|end_BOT|>
<|customer|>hi I just booked 2 tickets of Omar Khairat Concert at Kempaniski Hotel on Aug 22 2023 But did not get any email or updates to have reservation nbr<|end_customer|>
<|BOT|>you can find the tickets in my tickets<|end_BOT|>
<|BOT|>on tickets mall app<|end_BOT|>
<|customer|>shoudl i down load this app even after i already paid<|end_customer|>
<|BOT|>you can Enter the concert by the tickets that are in the application<|end_BOT|>
<|customer|>but i have booked through my lap top<|end_customer|>
<|BOT|>okay open the mobile app<|end_BOT|>
<|customer|>i am down loading now the app<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>you ll find the tickets in my tickets<|end_BOT|>
<|customer|>i have the Faraway order number<|end_customer|>
<|BOT|>can you explain it<|end_BOT|>
<|customer|>app does not show my tickets<|end_customer|>
<|BOT|>can you explain the order number<|end_BOT|>
<|customer|>9265697894<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>thank you so much<|end_customer|>
<|BOT|>you should login with 01002142714 number<|end_BOT|>
<|customer|>where should i login<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|BOT|>Can I have a photo from my tickets<|end_BOT|>
<|customer|>i do not have it i just paid and have the FawryPay Order nbr<|end_customer|>
<|BOT|>did you download the app<|end_BOT|>
<|customer|>yes<|end_customer|>
<|BOT|>okay can you enter my tickets<|end_BOT|>
<|customer|>on the app on the phone<|end_customer|>
<|BOT|>yes<|end_BOT|>
<|BOT|>are you with me<|end_BOT|>
<|customer|>yes i jsut opend my tickets<|end_customer|>
<|BOT|>okay can you enter upcoming<|end_BOT|>
<|customer|>it showed my tickets and i opend each ticket has a barcode<|end_customer|>
<|BOT|>okay you can enter the concert with that qr code<|end_BOT|>
<|customer|>oh great thank you so much<|end_customer|>
<|BOT|>you are welcome<|end_BOT|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>thank you so much<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
