<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|customer|>I cant pay and dont find my history choices<|end_customer|>
<|customer|>i have this error since 8 days<|end_customer|>
<|BOT|>You can show us the mobile number or the registered e mail of the order<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 225a636097e9d354b59c8a37a90b4fb7 image png<|end_customer|>
<|customer|>01006014679<|end_customer|>
<|BOT|>The error shown is a general error on the site and it will be resolved automatically during the day I am very sorry to you<|end_BOT|>
<|BOT|>You can try it from the application itself<|end_BOT|>
<|customer|>I did on the application and has an email with error<|end_customer|>
<|customer|>I have had this for 8 days<|end_customer|>
<|BOT|>The program must be downloaded through the following link https bit ly 3bLEw8W<|end_BOT|>
<|customer|>This is myfawry<|end_customer|>
<|BOT|>YES<|end_BOT|>
<|customer|>I downloaded it already<|end_customer|>
<|BOT|>Sign in now then pay on the app<|end_BOT|>
<|customer|>The app refuses also<|end_customer|>
<|BOT|>By entering the list of services Then choose Connections and Internet Then choose Vodafone Then choose the type of service whether to charge a balance or pay a bill Then write the phone number Then the payment is made with the credit card that you have previously added to the account<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 16f01a11ff6b192efa94e4166aed6a31 image png<|end_customer|>
<|customer|>Even my history of numbers disappeared<|end_customer|>
<|BOT|>First of all you need to log in to the MyfAWRY application<|end_BOT|>
<|customer|>I swear I did<|end_customer|>
<|customer|>And then I recieved this email<|end_customer|>
<|BOT|>May I have your mobile type<|end_BOT|>
<|customer|>Samsung Z3 Fold<|end_customer|>
<|BOT|>Please follow the following steps to solve the problem you are facing Enter the phone settings Then go to settings for applications And choose the My Immediate application Then clear cache Then log in again to the application<|end_BOT|>
<|BOT|>Any Further inquiries can I help you with<|end_BOT|>
<|customer|>no but i hadnt solve my problem as i did what u said and same happened<|end_customer|>
<|BOT|>Possibly the wrong image from the application itself currently<|end_BOT|>
<|customer|>what about portal that I always use for years<|end_customer|>
<|BOT|>The error shown is a general error on the site and it will be resolved automatically during the day<|end_BOT|>
<|BOT|>You can pay from the MyFawry app<|end_BOT|>
<|customer|>I belive u dont get me neither is working thnx<|end_customer|>
<|BOT|>Could you please send me screenshot FROM MY FAWRY APP<|end_BOT|>
<|customer|>sure<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 21589c3c16f40441afb58f775280263d image png<|end_customer|>
<|customer|>this is the email just recieved after removing cache now<|end_customer|>
<|BOT|>خن<|end_BOT|>
<|BOT|>OK<|end_BOT|>
<|BOT|>I will review it<|end_BOT|>
<|BOT|>could you please try one more time from app<|end_BOT|>
<|BOT|>could you please try one more time from app<|end_BOT|>
<|BOT|>not from portal<|end_BOT|>
<|customer|>just did<|end_customer|>
<|BOT|>not from portal<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 e92d8ba102c67c66ac5a05c1d2637a80 image png<|end_customer|>
<|customer|>I swear fro app<|end_customer|>
<|BOT|>A complaint will be submitted to you to solve the problem through the relevant department Reply after 24 working hours<|end_BOT|>
<|customer|>ON EMAIL OR WHAT<|end_customer|>
<|customer|>As I have sent to times for help and no one replyed<|end_customer|>
<|BOT|>You can follow up with us by phone number 01006014679<|end_BOT|>
<|customer|>on which number<|end_customer|>
<|customer|>what is ticket number<|end_customer|>
<|BOT|>Follow us on the same chat<|end_BOT|>
<|customer|>ticket number<|end_customer|>
<|BOT|>Follow up with the complaint number the same phone number 01006014679<|end_BOT|>
<|customer|>ok thnx<|end_customer|>
<|BOT|>Any Further inquiries can I help you with Q<|end_BOT|>
<|customer|>thnx<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
