<|BOT|>صباح الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Hi Donia I have paid 102 le twicem on my cairo university portal only to recieve an error The money was taken out of my acocunt<|end_customer|>
<|customer|>let me send you the reference numbers<|end_customer|>
<|BOT|>Was the transaction paid or you were unable to pay<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 32374af98ec4513bed2dcafda5b5fa6b Web 20capture 20 8 2023 101425 ckes cu edu eg jpeg<|end_customer|>
<|customer|>it was paid but I never got a reciept<|end_customer|>
<|BOT|>Can you specify the payment number<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 d84c6fbf77e5a2bead32584f3a4fad39 WhatsApp 20Image 202023 08 20 20at 209 15 00 20AM jpeg<|end_customer|>
<|customer|>I checked my bank balance and these amounts were actually paid to the service<|end_customer|>
<|BOT|>Can you clarify the order number that starts with 92 or the mobile number<|end_BOT|>
<|customer|>0100921131<|end_customer|>
<|BOT|>Moments with me checking in<|end_BOT|>
<|BOT|>This process was done through Fawry Pay<|end_BOT|>
<|customer|>yes<|end_customer|>
<|BOT|>Because it is not shown through me any practical data currently<|end_BOT|>
<|customer|>fawry pay<|end_customer|>
<|BOT|>You can follow up with the bank to inquire about the application number that starts with 92 on the left which is the payment number in order to be able to search for the transaction<|end_BOT|>
<|customer|>ok and after I get these numbers what do i do<|end_customer|>
<|BOT|>Contact us to get the receipt<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>yes thank you<|end_customer|>
<|BOT|>Pardon is here to help you<|end_BOT|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
