<|BOT|>GOOD EVENING<|end_BOT|>
<|customer|>Hi Nourhan<|end_customer|>
<|customer|>I am trying to use my credit card to recharge but failed and they ask me to contact the customer support<|end_customer|>
<|BOT|>Please click on My Profile then Previous Payments then the transaction you want details on The error text is shown<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>waiting for you<|end_BOT|>
<|BOT|>YOU ARE STILL WITH ME<|end_BOT|>
<|customer|>I am trying to find it<|end_customer|>
<|customer|>It is not ahown<|end_customer|>
<|customer|>Because the msg is failed due to blockage<|end_customer|>
<|customer|>Once I put ccv and pay it give me msg that it is failed<|end_customer|>
<|customer|>Even before any processing<|end_customer|>
<|customer|>This is happening for both credit cards<|end_customer|>
<|BOT|>What is the error text when paying<|end_BOT|>
<|customer|>Inability<|end_customer|>
<|BOT|>Can you provide us with the registered mobile number email and the last four digits of the credit card<|end_BOT|>
<|customer|>01001408419<|end_customer|>
<|customer|>Ahenaggar gmail com<|end_customer|>
<|customer|>Arab Bank 4427<|end_customer|>
<|BOT|>OKAY<|end_BOT|>
<|customer|>And ahly 2198<|end_customer|>
<|BOT|>We ask your permission for a moment with me to review the data and come back to you again<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 918d55fa33f70e9ff845b90898b67ec1 Screenshot 20230721 123033 myFawry jpg<|end_customer|>
<|customer|>This is the error<|end_customer|>
<|BOT|>The problem has been resolved you can pay now<|end_BOT|>
<|customer|>Thank u<|end_customer|>
<|customer|>Have a good day<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|customer|>Thank u<|end_customer|>
