<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>i cant remove my visa from my account<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>from icon my wallet choose the card to be deleted then choose the pen mark or the basket then choose to delete the card Thus the card has been deleted from the application<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 40ec5ca6dc2193d10f315eba3eba6dd1 image png<|end_customer|>
<|customer|>this is the error that i receive when i try deleting it<|end_customer|>
<|BOT|>okay I will check and get back to you<|end_BOT|>
<|BOT|>you deleted this card before from my Fawry app<|end_BOT|>
<|customer|>because yesterday<|end_customer|>
<|customer|>i tried to make a purchase and it gave me service unavailable<|end_customer|>
<|customer|>then came it your customer support<|end_customer|>
<|customer|>and a support agent recommended me to delete it<|end_customer|>
<|customer|>and then add it again<|end_customer|>
<|BOT|>but deleted card have limit can deleted 1 card per day and 2 card per week this the maximum limit<|end_BOT|>
<|customer|>aha<|end_customer|>
<|customer|>okay<|end_customer|>
<|BOT|>Sure thing If you have any other questions I ll be happy to help<|end_BOT|>
<|customer|>last question<|end_customer|>
<|customer|>when is the next time i can delete the card from this account<|end_customer|>
<|customer|>because im gonna try another mobile phone to make the purchase<|end_customer|>
<|customer|>and why does it give me service unavailable when trying to make the purchase<|end_customer|>
<|BOT|>can deleted the card after a week from last time<|end_BOT|>
<|BOT|>can you send me a screen shot from error and what is the service<|end_BOT|>
<|customer|>give me 2 min<|end_customer|>
<|BOT|>take your time<|end_BOT|>
<|BOT|>wait you<|end_BOT|>
<|customer|>almost done<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 ccb51850be26552af90127ad80470a81 image png<|end_customer|>
<|BOT|>To solve your issue you can follow the below steps Go to the App setting click on clear cache Then try to log in again to your account<|end_BOT|>
<|customer|>i did that<|end_customer|>
<|customer|>do i try clearing all data<|end_customer|>
<|BOT|>oky but the login data will delete<|end_BOT|>
<|customer|>no problem i can just login again<|end_customer|>
<|BOT|>yes can<|end_BOT|>
<|BOT|>login again<|end_BOT|>
<|BOT|>you are still in the chat<|end_BOT|>
<|customer|>same error<|end_customer|>
<|customer|>do i try another phone when i can remove the card<|end_customer|>
<|BOT|>what is the service you want to pay<|end_BOT|>
<|customer|>codashop<|end_customer|>
<|BOT|>Did you receive a payment code or an order number consisting of 10 digits and beginning with 9<|end_BOT|>
<|customer|>yes<|end_customer|>
<|customer|>and the went to fawrypay<|end_customer|>
<|customer|>and put in the refrence code<|end_customer|>
<|BOT|>please send the reference code<|end_BOT|>
<|customer|>9263731677<|end_customer|>
<|BOT|>Give me a second I will check and get back to you<|end_BOT|>
<|BOT|>you can try within day<|end_BOT|>
<|customer|>what do you mean<|end_customer|>
<|BOT|>you can try to pay with the reference code within day and will pay<|end_BOT|>
<|customer|>okay<|end_customer|>
<|BOT|>okay<|end_BOT|>
<|BOT|>you have another question<|end_BOT|>
<|customer|>no thank you<|end_customer|>
<|customer|>thank you for your time<|end_customer|>
