<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Hi<|end_customer|>
<|BOT|>Good evening regret In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>I paid for the Fawry service to renew my car license<|end_customer|>
<|customer|>and I haven t received any information regarding this<|end_customer|>
<|BOT|>Can you clarify the phone number registered on the application<|end_BOT|>
<|customer|>012782883<|end_customer|>
<|customer|>I paid on Monday<|end_customer|>
<|BOT|>Are the conditions identical We need to make sure that some conditions are met in order to be able to renew the car license with us 1 Arabic must be English 2 Arabic must be less than 2030 CC 3 The national number card is valid and the address on the license is identical to the address of the national number card but of course you can receive it in any place you prefer in the same governorate only 4 Renewal is not available after the end of the grace month and in the case of 3 year renewal the renewal must be during the grace period not before 5 You must be the original owner because the service is not available in the case of power of attorney In the event of an examination or ban you can pay fines taxes and insurance and delivery will not be available6 7 License renewal service with Fawry is not available in case of transfer of ownership or file transfer registration transfer 8 Receipt of the license whether by home delivery or receipt in the unit belongs to the owner 9 Renewal is available even before the end of the grace month The service is available in Jumaih Maada governorates North Sinai Red Sea Matrouh Qena Dakahlia You can renew from the nearest Fawry outlet by paying the following 1 Pay the renewal fees tax and compulsory insurance 2 Pay the fines Pay home delivery valid in the absence of an examination or ban and you will receive the license within 10 days 3 Work excluding Friday Saturday and official holidays Handing over a violation certificate at home after 5 working days not including Friday Saturday and official holidays Handing over the license and violation certificate from the Traffic Unit after 4 working days not including Friday and official holidays<|end_BOT|>
<|customer|>Yes yes<|end_customer|>
<|customer|>it says I will receive it within 10 days<|end_customer|>
<|BOT|>It is explained through me that you paid taxes and insurance only and violations only There is no payment for delivery through me<|end_BOT|>
<|customer|>how<|end_customer|>
<|customer|>What do I need to do to pay delivery<|end_customer|>
<|BOT|>You can currently pay for home delivery from the app<|end_BOT|>
<|customer|>Okay thank you<|end_customer|>
<|customer|>once I do that someone will call me to get the address information right<|end_customer|>
<|BOT|>Delivery takes place after 10 working days Your honor will be contacted by the representative to determine the location and the re delivery of the license<|end_BOT|>
<|customer|>okay thank youu<|end_customer|>
<|BOT|>Pardon is here to help you Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>no thank you all good<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
