<|BOT|>مساء الخير يافندم عيد اضحي مبارك حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>When was the discount done<|end_BOT|>
<|customer|>2 days ago Friday<|end_customer|>
<|customer|>Payment was for 2 mobile numbers n home internet<|end_customer|>
<|BOT|>Can you explain the value of the process<|end_BOT|>
<|customer|>152 74 Here it says returned but it as deducted from the bank<|end_customer|>
<|BOT|>Moments together<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 c317be0bb1d1a365d03095b76cfcf71d image png<|end_BOT|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>Why does it happen everytime that the payment is declined from Fawry app It also happened last week<|end_customer|>
<|BOT|>Explained to me the reason for the refusal is Payment is rejected by the invoice Please try again later<|end_BOT|>
<|customer|>I can t get Please elaborate<|end_customer|>
<|customer|>I mean happened last month not last week<|end_customer|>
<|BOT|>Rejection by the service provider<|end_BOT|>
<|customer|>So you mean I go back to Orange<|end_customer|>
<|BOT|>Yes<|end_BOT|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|BOT|>You are with me<|end_BOT|>
<|customer|>Yes thank you for your help<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
