<|BOT|>حفاظا علي سريه البيانات ،هناك انواع مختلفه للاحتيال لذا لا تشارك بياناتك الشخصيه و الارقام السريه مع احد عبر ايه وسائل اتصال مع العلم ان فوري لا تطلب سوى رقم التليفون المسجل به حساب TicketsMall وبيانات العمليه والحجز<|end_BOT|>
<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ممكن توضيح اسم الحفله<|end_BOT|>
<|customer|>Sibiu ballet theater<|end_customer|>
<|BOT|>What is the payment number<|end_BOT|>
<|customer|>This was back in march Since thn i have nt received the refund I contacted twice for complaint<|end_customer|>
<|customer|>where do i find the payment number<|end_customer|>
<|BOT|>Was the payment made with Visa<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 4b16b7393c1c7d3cf23257ad1266c43d 838190FF 8E82 4C70 B374 925056D8C4A4 png<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 4e627b9b0f5742cd2fd4134e91db70e5 6E068089 1693 42D7 9B6F 28BC429DDA51 jpeg<|end_customer|>
<|BOT|>I ask you for a moment with me to review the data and come back to you again<|end_BOT|>
<|customer|>SN 9230998549<|end_customer|>
<|BOT|>Closure Resolution Refunds are made within 30 working days<|end_BOT|>
<|BOT|>you are still with me<|end_BOT|>
<|customer|>Yes i am<|end_customer|>
<|BOT|>Refunds are made within 30 working days<|end_BOT|>
<|customer|>nourhan i did not receive any refund instructions dear<|end_customer|>
<|customer|>And i called the company<|end_customer|>
<|customer|>Where did this profit go if it isnt refunded<|end_customer|>
<|customer|>At first i thought since i got no communication from you it would be refunded directly to my account same as payment but no transactions on bankstatemnt were made<|end_customer|>
<|BOT|>Was the bank reviewed regarding the refund<|end_BOT|>
<|customer|>Reviewed No no transactions were made from ur end to my bank<|end_customer|>
<|BOT|>The relevant department will be referred to and clarified that the refund has not yet been made<|end_BOT|>
