<|BOT|>صباح الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>from yesterday I can not add a payment card to my accout<|end_customer|>
<|customer|>there was one but it is expired<|end_customer|>
<|customer|>I don t know what I m doing wrong<|end_customer|>
<|customer|>I contacted you yesterday but was in vain<|end_customer|>
<|BOT|>ممكن حضرتك ترسل لي سكرين شوت من الرساله اللي بتظهر لحضرتك<|end_BOT|>
<|BOT|>Could you please send me a screenshot of the message that appears to you<|end_BOT|>
<|customer|>from the mobile app it is just fail with error sign<|end_customer|>
<|customer|>from the web F 02601 Something wrong happened Please try again or contact us through live chat or email us on myfawry fawry com<|end_customer|>
<|BOT|>The error described is a general error on the application and it will be automatically resolved during the day I am very sorry to you<|end_BOT|>
<|customer|>so<|end_customer|>
<|BOT|>Please solve the problem you are facing Log in from the browser used to set and clear the cache cookies And in the case of using from the phone you can enter the settings choose the application manager choose the storage management and make clear cache and clear data<|end_BOT|>
<|BOT|>Are you with me<|end_BOT|>
<|customer|>yes<|end_customer|>
<|BOT|>Is there any other inquiry<|end_BOT|>
<|customer|>trying again from dozen times<|end_customer|>
<|BOT|>You can try now through the application not the website<|end_BOT|>
<|customer|>ok i will<|end_customer|>
<|BOT|>OK<|end_BOT|>
<|BOT|>Is there any other inquiry<|end_BOT|>
<|customer|>i think it is orking now<|end_customer|>
<|BOT|>OK<|end_BOT|>
<|BOT|>Is there any other inquiry<|end_BOT|>
<|customer|>how to get the transaction log to share it with the payee<|end_customer|>
<|customer|><|end_customer|>
<|BOT|>Please click on My Profile then Previous Payments then the transaction you want details on<|end_BOT|>
<|customer|>let me try<|end_customer|>
<|BOT|>OK<|end_BOT|>
<|customer|>many thanks to you Hadeer<|end_customer|>
<|customer|>all is OK now<|end_customer|>
<|BOT|>Thanks This is my duty<|end_BOT|>
<|BOT|>Is there any other inquiry<|end_BOT|>
<|customer|>have a nice day<|end_customer|>
<|customer|>no thanks<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
