<|BOT|>Good evening regret In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>Hi<|end_customer|>
<|BOT|>hello<|end_BOT|>
<|BOT|>Go to phone settings then applications then choose My Instant The application will be activated The background app refresh service is activated And if it is activated you can close it and reactivate it Then you can try again and the payment will be successful<|end_BOT|>
<|BOT|>and try again<|end_BOT|>
<|customer|>I did those steps with no luck<|end_customer|>
<|customer|>also I tried to delete the app and redownload it<|end_customer|>
<|customer|>also no luck<|end_customer|>
<|BOT|>moments<|end_BOT|>
<|customer|>the issue is not with payments the issue is adding a service to the favorite list to choose it next time from quick pay list<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>The bank may indicate the type of bank card used and a complaint will be sent with this problem and it will be resolved after 24 working hours<|end_BOT|>
<|customer|>The issue is not with my bank card the bank card is working fine<|end_customer|>
<|customer|>can you please call me to elaborate the issue more clearly in details<|end_customer|>
<|BOT|>I did not make it clear that there is what is in it in the bank card<|end_BOT|>
<|customer|>you asked for the bank card used no card us used in the process of adding a service to the favorite list<|end_customer|>
<|customer|>no card is used<|end_customer|>
<|BOT|>moments<|end_BOT|>
<|customer|>Replying not to lose the session<|end_customer|>
<|BOT|>A complaint will be sent with the quick cash list problem If you do not want to clarify the bank card used there is no problem Reply to the complaint after 24 hours Make any inquiries or other assistance<|end_BOT|>
<|customer|>Can I have the complaint number<|end_customer|>
<|BOT|>Complaint by phone 01001040027<|end_BOT|>
<|customer|>Okay<|end_customer|>
<|customer|>thank you<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>All good now<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
<|customer|>English<|end_customer|>
<|customer|>I cant add a service to the favorite list the error in the screenshot as attached<|end_customer|>
<|customer|>If more details needed please call me on my registered number<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 26f9e2e42874841331a3109a1c486679 F1AE8C6E 23CF 431C AB00 FFB5C6D15148 png<|end_customer|>
<|BOT|>Good evening regret In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>Hi<|end_customer|>
<|BOT|>hello<|end_BOT|>
<|BOT|>Go to phone settings then applications then choose My Instant The application will be activated The background app refresh service is activated And if it is activated you can close it and reactivate it Then you can try again and the payment will be successful<|end_BOT|>
<|BOT|>and try again<|end_BOT|>
<|customer|>I did those steps with no luck<|end_customer|>
<|customer|>also I tried to delete the app and redownload it<|end_customer|>
<|customer|>also no luck<|end_customer|>
<|BOT|>moments<|end_BOT|>
<|customer|>the issue is not with payments the issue is adding a service to the favorite list to choose it next time from quick pay list<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>The bank may indicate the type of bank card used and a complaint will be sent with this problem and it will be resolved after 24 working hours<|end_BOT|>
<|customer|>The issue is not with my bank card the bank card is working fine<|end_customer|>
<|customer|>can you please call me to elaborate the issue more clearly in details<|end_customer|>
<|BOT|>I did not make it clear that there is what is in it in the bank card<|end_BOT|>
<|customer|>you asked for the bank card used no card us used in the process of adding a service to the favorite list<|end_customer|>
<|customer|>no card is used<|end_customer|>
<|BOT|>moments<|end_BOT|>
<|customer|>Replying not to lose the session<|end_customer|>
<|BOT|>A complaint will be sent with the quick cash list problem If you do not want to clarify the bank card used there is no problem Reply to the complaint after 24 hours Make any inquiries or other assistance<|end_BOT|>
<|customer|>Can I have the complaint number<|end_customer|>
<|BOT|>Complaint by phone 01001040027<|end_BOT|>
<|customer|>Okay<|end_customer|>
<|customer|>thank you<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>All good now<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
