<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|BOT|>ممكن توضحلنا استفسار حضرتك لنستطيع مساعدتك<|end_BOT|>
<|customer|>I have an installment to pay for btech<|end_customer|>
<|customer|>I paid using the fawry app and the money was debited from my account<|end_customer|>
<|customer|>But the payment wasn t successful<|end_customer|>
<|customer|>From the app<|end_customer|>
<|BOT|>On today s date was the payment made<|end_BOT|>
<|customer|>Yes<|end_customer|>
<|customer|>Like 20 mins ago<|end_customer|>
<|BOT|>moments<|end_BOT|>
<|customer|>Okay<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 cde4568a8377f7f13359406813d50f79 image png<|end_BOT|>
<|BOT|>A failed operation and it was immediately refunded At the same time your honorable bank procedure remains and it will be returned to your honorable card<|end_BOT|>
<|customer|>So this means the money will be reverte<|end_customer|>
<|customer|>Reverted<|end_customer|>
<|customer|>Do you have an idea when please<|end_customer|>
<|BOT|>The amount of the operation has been refunded to your account through Fawry and your amount will appear in the account Your bank account is in a period ranging from 5 days to 45 working days The period varies from one bank to another according to the bank s refund policy You can inquire about the amount and make sure it is returned to the account by contacting the bank by phone And some banks keep the amount withheld in the customer s account until the recovery is confirmed by the customer And if you have any problem you can contact us again and we are here to help you<|end_BOT|>
<|BOT|>yes<|end_BOT|>
<|BOT|>https cdn livechat files com api file lc att 14947191 f1f5c0239aba6f52ef4099245a4bc51c image png<|end_BOT|>
<|customer|>Okay thank you<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>It s all clear thanks<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
