<|BOT|>مساء الخير يافندم حرصا منا علي تقديم خدمه افضل لحضرتك برجاء تقييم مستوي الخدمه وترك التعليق الخاص بك في نهايه المحادثه<|end_BOT|>
<|BOT|>ازاي اقدر اساعد حضرتك ؟<|end_BOT|>
<|customer|>Hi Mahmoud<|end_customer|>
<|BOT|>Can you explain your question to us so that we can help you<|end_BOT|>
<|customer|>im having a problem in adding money to my saving tab<|end_customer|>
<|BOT|>It is only possible to add two cards to the application<|end_BOT|>
<|customer|>Only appears my yellow card<|end_customer|>
<|customer|>not my Debit card<|end_customer|>
<|customer|>I ve already 2 cards in my account and i can deposit in the yellow card<|end_customer|>
<|BOT|>Can you show us a picture of the error you see<|end_BOT|>
<|customer|>But to the savings tab only appears the yellow card<|end_customer|>
<|BOT|>Can I have a picture<|end_BOT|>
<|BOT|>It is possible to show a picture of the application while making the deposit from the application<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 79e01b154285f1e727501eb5d28a4ba1 IMG 1920 png<|end_customer|>
<|BOT|>Can you show a picture of the cards that the card you want to transfer from is added to the application and is a direct debit card<|end_BOT|>
<|customer|>However when I m funding in my yellow card it appears<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 486259fd7a98ce64e83c5053ae00d459 IMG 1921 png<|end_customer|>
<|BOT|>I ask your permission to review some data 1 The full name of the card owner as written on the national ID card 2 The mobile number used when ordering the yellow card 4 National number<|end_BOT|>
<|customer|>Ramy Mohsen saber Elhadary<|end_customer|>
<|customer|>01166044<|end_customer|>
<|customer|>28505240102897<|end_customer|>
<|customer|>but where s number 3<|end_customer|>
<|BOT|>Just a moment with me a complaint will be submitted to the relevant department<|end_BOT|>
<|customer|>okay waiting<|end_customer|>
<|customer|>but fyi i did some strps with ur college today morning<|end_customer|>
<|customer|>I dunno if u can see that or no<|end_customer|>
<|BOT|>Checking in a moment<|end_BOT|>
<|customer|>Okay<|end_customer|>
<|BOT|>Thank you<|end_BOT|>
<|BOT|>If the steps are followed and they are not resolved this complaint will be submitted<|end_BOT|>
<|customer|>I did and still not working even after a couple of hours<|end_customer|>
<|BOT|>Complaint number CAS 5470218 V5H0Z9 will be answered after 3 days not including Friday Saturday and official holidays a job<|end_BOT|>
<|customer|>Ok thx<|end_customer|>
<|BOT|>Has the information been fully explained to you or is there any other information that we can help you with<|end_BOT|>
<|customer|>no it has been thx alot<|end_customer|>
<|BOT|>We are happy to contact you today and we wish you a happy day We are certainly interested in knowing your opinion and for this reason we will refer you to evaluate the conversation and the level of service provided<|end_BOT|>
