<|BOT|>Good evening Mr Mohamed In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|BOT|>ok<|end_BOT|>
<|customer|>Don t get it<|end_customer|>
<|customer|>Trying to add my credit card from Natinal bank of Egypt After adding the OTP Message come that your card is blocked<|end_customer|>
<|BOT|>Unfortunately in this case you must wait 7 working days until we can add it again We apologize very much to you You will receive a message through us to remove this ban in due time because currently there is an update You will not be able to add a card that was previously added until after 7 working days have passed<|end_BOT|>
<|customer|>Can I add another credit card<|end_customer|>
<|BOT|>It is already available to use or add another card<|end_BOT|>
<|customer|>Add another card from another bank<|end_customer|>
<|BOT|>Another card another bank is not required<|end_BOT|>
<|customer|>What do you mean by not required<|end_customer|>
<|customer|>I am asking can I try to add another credit card pr it will be blocked too<|end_customer|>
<|BOT|>It means that the ban is only linked to the card that you add it is not linked to your account or to the bank in case you want to use another card<|end_BOT|>
<|customer|>Ok I will try now to add another card<|end_customer|>
<|customer|>Let s see<|end_customer|>
<|BOT|>At your command and always available to help Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|BOT|>are you with us<|end_BOT|>
<|customer|>Same problem with another credit card<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|BOT|>we are with you<|end_BOT|>
<|customer|>Yes trying to upload<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>take your time<|end_BOT|>
<|customer|>Thanks<|end_customer|>
<|customer|>Please wait for me<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>https cdn livechat files com api file lc att 14947191 40784142581fb0ab3acc35a66b6e58a4 IMG 20230717 WA00 jpg<|end_customer|>
<|customer|>Sent<|end_customer|>
<|BOT|>Unfortunately you also have to wait 7 days for this card I also apologize very much to you<|end_BOT|>
<|customer|>Do you accept credit cards from Saudi Arabia<|end_customer|>
<|BOT|>جميع بطاقات الائتمان وبطاقات الخصم المباشر يجب ان يتواصل العميل مع البنك اولا لتفعيل خدمه الانترنت البنكي ليتمكن من استخدام البطاقه جميع البطاقات يجب ان تكون محليه فقط مصدره من مصر<|end_BOT|>
<|BOT|>All credit cards and direct debit cards the customer must contact the bank first to activate the internet banking service to be able to use the card all cards must be local only issued in Egypt<|end_BOT|>
<|BOT|>Only cards issued in Egypt are available for use on the application<|end_BOT|>
<|customer|>So how can I pay my due Bills<|end_customer|>
<|BOT|>Through an Egyptian card that was issued inside Egypt the application does not accept foreign cards<|end_BOT|>
<|BOT|>are you with us<|end_BOT|>
<|customer|>So closing the chat as nothing to do here<|end_customer|>
<|customer|>Completely not satisfied<|end_customer|>
<|customer|>With Fawry service<|end_customer|>
<|BOT|>The application does not use cards issued outside Egypt why did you not inform us of this from the beginning<|end_BOT|>
<|customer|>The first 2 cards are from Egypt<|end_customer|>
<|customer|>National bank of egypt<|end_customer|>
<|BOT|>Currently as a security measure after deleting a card from the application you must wait 7 days before re adding it again unfortunately in order to preserve your data<|end_BOT|>
<|customer|>I was just asking if in case I can use my Saudi one<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>We apologize to you very much but we got confused<|end_BOT|>
<|customer|>Unfortunately the issue is not solved for me<|end_customer|>
<|BOT|>The problem of a 3D protection system is a general problem not a specific one<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>We are sorry for your honor This problem will be resolved as soon as possible Regarding the ban error we will wait for 7 days and a message will reach you in the specified time<|end_BOT|>
<|customer|>Ok<|end_customer|>
<|BOT|>Has the information been fully clarified to you or is there any other information we can help you with<|end_BOT|>
<|customer|>No thx<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
