<|BOT|>Good morning Mr Noor In order for us to provide you with a better service please rate the level of service and leave your comment at the end of the conversation<|end_BOT|>
<|customer|>Good Morning Ola<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 de7aa1cb1a3e3b074d0ef15ed88db388 image png<|end_customer|>
<|BOT|>The error described is a general error on the application and it will be automatically resolved during the day I am very sorry to you<|end_BOT|>
<|customer|>cannot add my credit card<|end_customer|>
<|customer|>i have been trying to add any card during the week<|end_customer|>
<|customer|>without success<|end_customer|>
<|customer|>its not only today<|end_customer|>
<|customer|>my account stopped since last wednesday<|end_customer|>
<|customer|>i think my cards blocked<|end_customer|>
<|customer|>not general error<|end_customer|>
<|BOT|>if you deleted a card before<|end_BOT|>
<|BOT|>you can add it after 7 days<|end_BOT|>
<|customer|>already 7 days passed<|end_customer|>
<|customer|>all my cards not working suddenly<|end_customer|>
<|customer|>would you escalate this case pls<|end_customer|>
<|BOT|>Can you specify the name of the bank And the type of card debit or credit And the last four digits of the credit card and registered email<|end_BOT|>
<|customer|>ahly bank<|end_customer|>
<|customer|>credit card<|end_customer|>
<|customer|>last numbers 7379<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>this is anothrer card<|end_BOT|>
<|BOT|>another<|end_BOT|>
<|customer|>yes cant be added<|end_customer|>
<|customer|>https cdn livechat files com api file lc att 14947191 f6865a7b3fcfc2ba30b64b08143dd022 image png<|end_customer|>
<|customer|>and this one blocked dont know why<|end_customer|>
<|customer|>ahly bank too but debit<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>i will delete it<|end_BOT|>
<|BOT|>then try to add the card<|end_BOT|>
<|BOT|>after 7 days<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>and try to add cards from the app<|end_BOT|>
<|customer|>what about the one ending 7379<|end_customer|>
<|BOT|>wait please<|end_BOT|>
<|BOT|>there is not card added<|end_BOT|>
<|BOT|>try from the app<|end_BOT|>
<|customer|>cant add from the app too<|end_customer|>
<|BOT|>Can you show us a picture of the error that appears to you<|end_BOT|>
<|customer|>ok<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|customer|>its loading<|end_customer|>
<|customer|>i think will work this time<|end_customer|>
<|customer|>i uninstalled the app and downloaded once again<|end_customer|>
<|BOT|>ok<|end_BOT|>
<|BOT|>try to add the card from it<|end_BOT|>
<|customer|>yes i did<|end_customer|>
<|customer|>added finally<|end_customer|>
<|customer|>thanks alot<|end_customer|>
<|BOT|>welcome<|end_BOT|>
<|BOT|>do you have any other inquiry<|end_BOT|>
<|customer|>no thanks<|end_customer|>
<|BOT|>We are glad that you are contacting us today and we wish you a happy day Of course we are interested in knowing your opinion and for this reason you will be transferred to evaluate the conversation and the level of service provided<|end_BOT|>
