The European Commission provides a platform for online dispute resolution (OS):http://ec.europa.eu/consumers/odr
ຄະນະກໍາມະການເອີຣົບສະຫນອງເວທີການແກ້ໄຂຂໍ້ຂັດແຍ່ງອອນໄລນ໌ (OS):http://ec.europa.eu/consumers/odr