1. A system for structuring content within a message and transmitting the structured message over a computer network in a real time chat environment, comprising: a system administration computing system having a system management program with a real time chat interface for communicating over the computer network; and a second computing system having a network interface program with a real time chat interface for communicating over the computer network, wherein the network interface program accepts message content, establishes a real time chat interface with the system management program and interacts with the system management program to structure the content within the message and transmit the structured message over the computer network.