1. A system for providing services to a secure facility, the system comprising: a kiosk located at a secure facility, the kiosk comprising a processor, display, speaker, microphone, and a camera; and a server that communicates with the kiosk via a network connection, the server comprising a server processor, a network interface unit, and a computer memory; the kiosk being configured to receive communications from the camera and microphone and transmit audio and video of the communications to the server via the network connection, wherein the server records the audio and video and transmits the audio and video to a destination, and wherein the kiosk is configured to authenticate the identity of a user of the kiosk by verifying log in information entered by the user and also performing a biometric verification.