1. A communication device, comprising: a processor; and a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising: receiving, from a server, information associated with a voicemail message, wherein the information includes a transcript and a transcript index that are generated from the voicemail message, and wherein each respective word in the voicemail message is indexed relative to an occurrence in time of the respective word in the voicemail message to yield the transcript index; displaying, at a graphical user interface, the information associated with the voicemail message; receiving a selection of a portion of the information via the graphical user interface, wherein the selection of the portion of the information includes selection of a portion of the transcript; and transmitting the portion of the information to an intended recipient, wherein the portion of the information is identified based on the transcript index.