1. A method comprising: collecting job log data for a shared device, the shared device comprising a network printer; determining a usage community comprising users of the shared device, based on the job log data, including identifying users that have met a threshold usage of the device in a predetermined time period; generating at least one distribution list based on the usage community which links users in the usage community to their email addresses; structuring the distribution list into a plurality of sub-groups, each with a different membership criterion, based at least in part on the job log data, the plurality of sub-groups including: a) a sub-group of primary users, who are identified as being users sending most of their jobs to the device; b) a sub-group of designated users, who have a special role with the device; and c) a sub-group of regular users, who meet a threshold of usage higher than that required for membership of the usage community; linking the distribution list with a mailer program, whereby users in the usage community are grouped together under a common contact address and at least one of the sub-groups is associated with an individual sub-group contact address; providing for automated alerts issued by the device to be sent the at least one of the sub-groups associated with the individual sub-group contact address; and updating the linked distribution list to reflect a change in the usage community based on the job log data.