1. A method of defining a future release of a command library, comprising: receiving at a Web site requests to download an upgrade to a previously installed command library containing instructions for controlling the operation of one or more functions of an appliance to thereby provide a controlling device with a capability to command at least one function of the appliance which function of the appliance was incapable of being commanded by the controlling device using the previously installed command library; and using statistics derived from information associated with the requests received at the Web site to determine if the future release of a command library containing instructions for controlling the operation of one or more functions of the appliance is to include the capability to command the at least one function of the appliance which was incapable of being commanded by the controlling device using the previously installed command library.