1. An augmented reality system comprising: a central server comprising institution information comprising: employee specialty data indicating one or more specialties of each of a plurality of employees of an institution; and employee office data indicating an office of a plurality of offices of each of the plurality of employees, wherein each of the plurality of offices is an office of the institution and each office is geographically distinct; a local server located at a first office of the plurality of offices comprising location information, the location information indicating the location of the first customer and a location of the plurality of employees of the first office; an augmented reality user device for the first customer comprising: a location engine implemented in hardware that receives at least part of the location information from the local server and determines the geographical location of the first customer using the location information; a request engine implemented in hardware that: receives a request from the first customer comprising a requested specialty, wherein the request is a request to communicate with a one of the plurality of employees having the requested specialty; and receives an identification of a first employee from the central server in response to the request, the first employee identified based on the geographic location of the first customer and the requested specialty; a display configured to: overlay virtual objects onto tangible objects in real-time; and display a contact card, wherein the contact card comprises and name of the first employee; and create a virtual overlay of the location of the first employee in a real scene.