1. A method for communicating route instructions to a caller with a system comprising a human operator and an interactive user interface, the method comprising: identifying a caller destination address using the human operator; with the interactive user interface, communicating route instructions to the caller to guide the caller to the caller destination address, wherein the route instructions comprise a plurality of segments and wherein the interactive user interface allows the caller to issue a command to control playback of the route instructions after a segment of the route instructions has been communicated; and if no command has been given within a timeout period after a segment of the route instructions has been communicated, automatically continuing to a next segment of the route instructions, wherein the caller destination address is identified based on white page directory listings.