1. An enhanced services platform said platform comprising: an interface for receiving a communication from a user requesting a desired data; an automated response module for parsing said communication and retrieving said desired data, said enhanced services platform configured to arrange said desired data into a response message that is sent to said user, wherein said response message includes an embedded code corresponding to a link allowing said user to re-contact said enhanced services platform; and an operator assistance module configured to receive communications from said user initiated via said link to provide further assistance regarding said user's request.