1. A computer system for analyzing data indicative of an insurance claim, comprising: one or more data storage devices including a database storing synonym groups, wherein each synonym group is associated with at least one concept and each synonym group comprises one or more terms or phrases that are associated with the at least one concept; one or more computer processors; a memory in communication with the one or more computer processors and storing program instructions, the one or more computer processors operative with the program instructions to: receive the data indicative of the insurance claim; identify one or more terms and phrases within the data indicative of the insurance claim; compare the identified one or more terms and phrases of the data indicative of the insurance claim to the synonym groups to identify one or more concepts associated with the insurance claim; generate a score associated with the insurance claim based on said comparison and said identified one or more concepts; and compare said score with a threshold to determine whether performance of one or more additional tasks relating to the insurance claim is required.