1. A method for providing supervision over the activities of a number of representatives of a business, the method comprising the steps of: providing a database, each of the number of representatives recording his/her activities in the database; providing a number of reports, each report defining a number of unacceptable activity parameters; running the number of reports against the database, each report checking the recorded activities of each representative against the number of unacceptable activity parameters defined in the report; and providing a listing of alerts for only those activities in the database that fall within the unacceptable activity parameters defined in the number of reports.