1. A method, comprising: receiving a selection of a first listing from a user, the first listing including a reference to be used to request a connection for real time communications between the user and a first entity; responsive to the selection of the first listing, determining one or more entities related to the first listing; selecting a second listing based at least in part on data representing one or more recommendations from the one or more entities; and presenting the second listing to the user, the second listing including a reference for the user to request a connection with a second entity for real time communications.