1. An apparatus comprising: a communications module that establishes a telephonic connection between an automated attendant of a merchant and a customer; an identification module that receives an identifier, the identifier alerting the merchant that the customer has a customer billing profile, the identifier received in conjunction with the telephonic connection, the identifier comprising an electronic signal; a billing profile access module that receives electronic access to the customer billing profile in response to one or more of the identification module receiving the identifier and an action by the customer during the telephonic connection providing the electronic access, the customer billing profile comprising one or more of billing information, contact information and shipping information of the customer, the customer billing profile stored electronically in a computer system external to a computer system available to the merchant and to the automated attendant; and a transaction module that processes a sales order using the customer billing profile of the customer in response to a customer approval of the sales order, the customer billing profile received from the billing profile access module, the sales order for one or more of a product and a service offered by the merchant, the sales order one or more of received and identified via the automated attendant, wherein at least a portion of the communications module, the identification module, the billing profile access module, and the transaction module comprise one or more of hardware and executable code, the executable code stored on one or more non-transitory computer readable storage media.