1. A method for remotely exchanging data over a network comprising: establishing a bi-directional connection between a user and a computing device, wherein the computing device is configured to transmit multimedia items to a plurality of users, the bi-directional connection configured to bidirectionally transmit operational data representing data associated with at least one of content, quality, and process of reproducing a multimedia item at the user; establishing a one-way connection with the user, the second connection configured to transmit the multimedia item from the computing device to the user; and at the computing device, sending a multimedia item to the user through the one-way connection between the computing device and the user.