1. A multimedia telecommunication call distribution center for providing access to calls collectively having multimedia content, the center comprising: a plurality of networks for carrying calls to said multimedia telecommunication call distribution center, said plurality of networks including at least one data network; a plurality of calls accessing said multimedia telecommunication call distribution center via said plurality of networks; a multimedia automatic call distribution server that distributes said calls to a plurality of multimedia call operators; a plurality of multimedia call operator computing means for processing said calls; and caller identification means for identifying said calls wherein said caller identification means comprises network identification means for identification of at least one caller location via network protocols, and for identification of a caller format of at least one caller, wherein said caller format comprises a voice identification means for identifying analogue voice signals that have been digitized, data identification means for identifying message data, and an image identification means for identifying video data.