1. A method for processing a call, the method comprising: directing, from a tangible network call routing element, a call initiated by a user based on a stored indicator of the user's language preference that has been accessed in response to receipt of the call at the tangible network call routing element, wherein the tangible network call routing element is an internal element of a public network through which the call is routed, and wherein the directing includes utilizing routing information, retrieved from a table using the user's language preference indicator, to facilitate the routing of the call to a system that implements the user's language preference.