1. A computer-implemented method, comprising: determining that a user is attempting to access confidential data stored on a computing platform; determining a type of contact data that is part of the confidential data; generating a token in a format of the type of the contact data, wherein the token further comprises a first data operative to enable routing of a message or communication to a location or a designated person; and a second data operative to identify the user, the second data appended to the first data; storing the token with the confidential data in response to the attempt to access; receiving the message or communication at the location or by the designated person; processing one or more of the received message or communication, or data related to the message or communication to retrieve the second data; and in response to retrieving the second data, identifying the user; wherein processing one or more of the received message or communication, or data related to the message or communication further comprises processing the received message or communication, or data related to the message or communication to determine the user based on the address to which the message or communication is sent or the phone number or phone number extension at which the message or communication is received.