1. A method of receiving and handling an order using an order-reception system which is comprised of at least one computer and has an order-reception subsystem, a network-order-reception subsystem, business management subsystem and order-entry subsystem, comprising the steps of: registering, by the order-entry system, customer information and price information designating a price of a commodity customized for each customer, in a database of the business management system; creating, by the order-reception subsystem, an order form and a catalog, customized to and provided for each customer for purchasing commodities, based on the price information and the customer information; registering, by the order-reception subsystem, sales-promotion information to be displayed as sales-promotion materials and inquiry information to be displayed as Q&A information; storing, in a sales-information database comprising a storage by the order-reception subsystem, Bulletin Board System information to be posted on a Bulletin Board System style page according to date and classification; the registered sales-promotion information to be displayed as sales-promotion materials according to date and classification; and the registered inquiry information to be displayed as the Q&A information according to date, context, and maker; displaying, by the order-reception subsystem, the Bulletin Board System information on the Bulletin Board System style page; displaying, by the order-reception subsystem, the sales-promotion materials; receiving, by the order-reception subsystem or by the network-order-reception subsystem, customer order information created by the customer or a service person using a portable communications device based on the order form and the catalog, said customer order information including at least one of ordering information representing contents of an order for a commodity ordered by the customer and support request information representing contents of a support request; performing, by the order-reception subsystem, the order reception processing based on the received customer order information; determining, by the order-reception subsystem, to deliver the commodity specified in the ordering information and to provide a support specified in the support request information, based on a result of the order reception processing; confirming, by the order-reception subsystem, whether the commodity is delivered and the support is provided; obtaining, by the order-reception subsystem, statistics based on the customer information and the customer order information of each of a plurality of customers and updating the customer information and the customer order information with the calculated statistics; and charging, by the order-reception subsystem, a price of the commodity specified in the ordering information and a cost of the support specified in the support request information, based on the customer information including information regarding a price of each commodity purchased by the customer with high frequency and a cost of each support requested by the customer with high frequency, wherein the price and the cost are set by a seller of the commodity and support; wherein the support request information includes information regarding a request for at least one of: a service for delivering the commodity to a place specified by the customer or by the service person; a service for unpacking the ordered commodity at a time of delivery; a service for collecting an empty box that the customer does not need any more; a service for delivering commodities that are repeatedly supplied to the customer on a FIFO basis; a service for specifying a delivery date for delivering the commodity to be delivered; a service for urgently delivering the ordered commodity; and a service for periodically delivering a constant number of commodities specified by the customer, wherein the support request information includes information regarding a request for collecting recyclable items including at least one of a used cartridge, a used toner container and used paper, and wherein the order-reception system is further comprised of a delivery subsystem; the method further comprising the step of: arranging, by the delivery subsystem, collection of used paper, in response to a support request for collecting used paper from the customer and in response to a determination that a used-paper collection box provided to the customer is filled with used paper.