1. A computerized method for analyzing verbal records to improve a textual transcript, the method comprising the steps of: selecting a plurality of verbal records from a database, wherein each verbal record in the plurality of verbal records comprises a combination of: at least one identifier; at least one text feature comprising at least one first feature selected from the group consisting of a word, or word stem, or a combination thereof; and, at least one phonetic feature comprising at least one first feature selected from the group consisting of a number of syllables, a syllable duration pause, duration and pitch value, or a combination thereof; identifying a subset of the plurality of verbal records from the database; extracting the at least one phonetic feature, the at least one text feature, or a combination thereof, from the subset of the plurality of verbal records; analyzing the at least one phonetic feature, the at least one text feature, or a combination thereof, of the subset of the plurality of verbal records; processing the subset of the plurality of records using the analyzed feature according to at least one reasoning approach; further processing the subset of the plurality of records using the at least one phonetic feature, the at least one text feature, or a combination thereof, to determine a position of a punctuation feature in each verbal record in the subset of the plurality of verbal records and introduce the punctuation feature at the position, the punctuation feature being a comma; generating a processed verbal record using the processed subset of the plurality of verbal records; modifying the identified subset of the plurality of verbal records with the system to create a modified verbal record, wherein the system uses the at least one analyzed phonetic feature, the at least one text feature, and the at least one reasoning approach, or a combination thereof, to generate the modified verbal record; and delivering the modified verbal record to the recipient.