1. A method comprising: determining that a caller is a first time caller; interactively communicating, by an intelligent interactive voice system, with the first time caller; routing a call to a particular destination based on information received from the first time caller by the intelligent interactive voice system; establishing a caller personal profile, by the intelligent interactive voice system, based on the information received from the first time caller; developing, by the intelligent interactive voice system, a predictive personalized interactive communication dialog for a repeat call by the first time caller; and storing, in a storage, the caller personal profile and the predictive personalized interactive communication dialog.