1. A system for analyzing verbal records to improve a textual transcript, the system comprising: a database capable of receiving a plurality of verbal records, each verbal record in the plurality of verbal records comprising at least one identifier and at least one phonetic feature, each of the at least one phonetic feature comprising at least one first feature selected from the group consisting of a number of syllables, a syllable duration pause, duration and pitch value, or a combination thereof; and a processor operably coupled to the database, the processor having and executing a software program and operational to: identify a subset of the plurality of verbal records from the database; extract at least one phonetic feature from the identified verbal records; analyze the at least one extracted phonetic feature; process the subset of the plurality of records using the at least one analyzed phonetic feature according to at least one reasoning approach; further process the subset of the plurality of records using the at least one first feature to determine a position of a punctuation feature in each verbal record in the subset of the plurality of verbal records and introduce the punctuation feature at the position, the punctuation feature being a comma; generate a processed verbal record using the processed subset of the plurality of records; and deliver the processed verbal record to a recipient.