1. A print system comprising: a print management device configured to evaluate a print file corresponding to a print task and to acquire additional information such that, if it is determined that a printing device to which the print task is directed is unable to process the print task without performing a font substitution, the print management device enables the additional information to be acquired, thereby enabling the printing device, by using the additional information to process the print task , the print management device comprising a processor and a memory coupled to the processor, wherein the memory comprises program instructions executable by the processor to: evaluate the print file to determine if font substitution is needed to process the print task at the printing device; and in response to determining that font substitution is needed sending a message to a user requesting additional information to enable the printing device to perform the print task.