1. Computerized apparatus comprising: a wireless interface; data processing apparatus; a touch-screen input and display device; a speech recognition apparatus in data communication with the data processing apparatus; and a storage apparatus in data communication with the data processing apparatus, said storage apparatus comprising at least one computer program, said at least one program being configured to: receive a digitized speech input via the speech recognition apparatus, the input relating to an organization or entity which a user wishes to locate; based at least in part on the input, cause identification of a location associated with the organization or entity; and provide a graphical or visual representation of the location on the touch screen input and display device in order to aid a user in finding the organization or entity, the graphical or visual representation of the location also comprising a graphical or visual representation of the surroundings of the organization or entity.