1. An information processing apparatus comprising: an image analysis unit that executes a process for analyzing an image captured by a camera; a speech analysis unit that executes a process for analyzing speech input from a microphone; and a data processing unit that receives a result of the analysis conducted by the image analysis unit and a result of the analysis conducted by the speech analysis unit and that executes output control of help information for a user, wherein the data processing unit calculates a degree of difficulty of the user on the basis of at least either the result of the image analysis or the result of the speech analysis and, if the degree of difficulty that has been calculated is equal to or more than a predetermined threshold value, executes a process for outputting help information to the user.