(manaaement and service delivery) ney of Its operations. Of-,q\lllltyendlh~ Orpnlration B's tore values. l'i'IINltors af oraanlatlon 8 lnll'l'"il'll'S with k1'Y I '1'1~11\llll'l am\ lllp onidnh: Wl'l't d!>llt' with l h,· l'I Ill,·iew 11r k11owi 11~ ll(m' th,' C\l');:minllio11,11wrn1t·:: in tlw <litii. ·nnl hrnnl'hv,: :1ml williin lh,· 1,r~;111izalio11 :111d 1111its (,. i:. al':11l,·mi,·,:,,,·11,111. m\111i11i,:trntiw. 111nrkl'li11g) 1111. I h:n·inh :1 glimp,:( n( llw o~m1i'tnti111111l n1lt111,· nnd km!t-r::h ip ~h-ki<. ~tml,nt s,,·,re :ilst> i111<'1Tit\\'t'd on wlrnt th,·y lik,11 1111,;I and l,·a~t 11ith tlw tri::111i1. 111io11 and their h,·,\ nf,:ati,:f:H'tion with th, l't\')!111111. \\', :1l;;11 n·Yi1wtd d<'1·11111t111::, rt't'onl,:;,md rt·p,,rt,:-pnilik nf the f:wnhy,,·111,,lh1\\11t :md )\n11l11:lli1ll\ l\)\tm,:,,·orri1'11l11111/11111d11k-::. fi111111dal,;lat,111,nt:: 11ml m,'111nn1ml :1. l1:1dlitit',: w,r. dn J,k,d 1111d nbl'ern(l.,\divitie:: of the,mployccs \\"\'t\' nls,i nh.,,'l'\'l'cl in rdt1ti Clt\ to lht' 1't11'1' \':lh1t'!: ot' llw orp. :rnizalion :mt! th, pt'o~rn111 of m:th)11. Tlurill!! th, intpk11w11tu tio11 )'\'(ll'<'$!', tl\i'1·..-Wt'rt mcl'lin~s with lhli lwml 1it· lho c>t~nnin1ti,,n In rnlidnt, i111111'(::si1>11$ nml :ah11n.,·ritknl obscr\'nlinns lhnt ll!'l'dl'd In 1,., !\iwn 111111Hio11. :\t th, t'ml,1f th,' 1111di1, llu' pktm·c cmcrgcd n11d 1wrfor111a11 cc imlil'nl Ms,,,..,.,. i,_k11tili,,,I l O!\<'thtr with key q11nlily mcmmrcs. :\ wrillt. :11 report wn~ i:. inn tn)tcthcr,dth a nll'din~ with thl;) h,ml of the orp. nniznl ion. Afkr the n. ':mlls w,r,,-ubmill,'tl. one of thl! nrc1t!' thnt nccdcll strenp. Lhcninp. were c11rric11lill' in ur1t111'\'. A 1~om1l<!t<'ncy-hn:-,d henlth care wc,rkcr pre>grnm nnd 111tm1111l ",,~ d.-,.... lnp,"<1 wi1h n t'flrrespondinlt tr:iininp. prop. mm for lhc faculty. Tl11 11111111ml "~=-,11,·i:<ione<I :1~ lwin R the wmp1111y blncprint thnl enshrines the core vnh1,:< nml :it 1h, ~anw tinw ful!illing th,~ l'<'<Jlliremenls of the p. ovcrnmc nt. It was C't>mpr..lu. nsil·,· :111,l,·n111i1ilwd 1111 lht,·nmpl'l L'lll°il's. content. and 1h0 c1·al11al'ion tools. The 1m11m:1! b ~1,111,lhi11)\ "t:()1\$1:tul°' ti~ ll'adll'r!< n11. 11c and go within the orgnnizntion. It,,ill b, tlw n~1mn-,· of th<' 111::mization to be sure th:11 the com J>ctcncies in the difforini: S<'l. 'ti,,11~ nnd t,,,,,,[,-,1re com:i;:tcnt. 314 After tlw con~tructi,,n llf the mnnnal. training of lcachc1-s wns done with lite use of the 11mm111l. 011 the ne .._l pa. ge is n pnrtion oft he prog TUm for the training: 