Advice for new moms: 12 things to know | HealthPartners Blog
We've collected a treasure trove of real-life advice for new moms from our doctors, physician assistants and nurse practitioners, who care for babies and coach ...
nurse line
Chances are the mood will pass and baby will be back to normal soon. If you notice a change in how often your baby is crying, or you just have a gut feeling something is off, it’s a good idea to check to see if baby has a fever that requires attention. But even if your little one’s temperature is perfectly normal, don’t hesitate to talk to your baby’s doctor or call your clinic’s <anchor>nurse line</anchor>. They can help rule out other underlying causes, even if it’s something harmless and temporary like colic.
CareLine: 24/7 nurse line for members and patients | HealthPartners
# Talk with a nurse

### Ask a nurse. CareLineSM is available to HealthPartners members and patients at no cost.

## Call the nurse line anytime

When you need advice fast, call your 24/7 nurse. CareLine registered nurses are there for you anytime, 365 days a year, to answer all sorts of health questions. And best of all, there’s no cost to you.

CareLine nurses can help answer your questions about:

- Symptoms you or your child are experiencing
- Deciding between urgent care, the emergency room or waiting to go to your clinic
- Home treatment options and advice

### CareLine service

Nurse line available 24/7, 365 days a year

## Frequently asked questions

#### What do people usually call CareLine about?

HealthPartners members and patients call with a wide variety of questions. They call to ask about symptoms they’re experiencing and for health advice.

Some common calls are about abdominal pain, fever, bee stings, rashes, hives and tick bites. Parents call to ask about children’s fever, diarrhea and rash.

#### Can you treat things like pink eye and bladder infections over the phone?

If you’re a current patient at a HealthPartners Clinic, we can help. Get advice and treatment for common conditions such as pink eye and bladder infections.

#### I need a medicine refill. Can the nurse line help with that?

For prescription medicine refills, contact your pharmacist who will then contact your prescribing doctor.

#### I need advice on my prescription medicine. Can you help?

Get the best advice on medicine from a pharmacist at your regular pharmacy.

#### Can CareLine provide my lab results?

For lab results, call your clinic during regular business hours. Urgent lab results will be communicated to you as soon as they’re ready. You may also be able to access test results online.

## Related helplines

### BabyLine

Pregnancy or new baby care 24/7, 365 days a year

### Appointment Center

Medical appointment scheduling for HealthPartners Clinics seven days a week, 7 a.m. to 9 p.m. CT Mon-Fri and 7 a.m. to 5 p.m. CT Sat-Sun

### Member Services

Help finding an in-network doctor if you have HealthPartners insurance. Monday – Friday, 7 a.m. to 7 p.m. CT

Don’t forget! You can also contact your regular clinic with questions about your health. If you’re a patient at Park Nicollet, talk to a Park Nicollet nurse 24/7. They can answer your primary care questions.