महिला नेतृत्व के उदाहरण
महिला नेतृत्व के उदाहरण
Eight Powerful Examples Of Women In Leadership (And What We ...
Eight Powerful Examples Of Women In Leadership (And What We Can All Learn From Them) · 1. When Women Express Their Vulnerability And Empathy · 2.
Emilia D'Anzica
Being a role model for your team when experiencing difficult situations is a powerful example of women leadership. Professionals look to their leaders to set the culture on how to react to hard times, unhappy customers and internal misalignment. Coaching by showing while acknowledging the challenge directly is a skill that is practiced and critical in today's turbulent economy. - <anchor>Emilia D'Anzica</anchor>, Growth Molecules
Emilia D'Anzica | Founder, www.growthmolecules.com - Growth Molecules | Forbes Business Council
Forbes Business Council

Emilia D'Anzica's avatarPerson

# Emilia D'Anzica

## Founder, www.growthmolecules.comGrowth Molecules

San Francisco Bay Area

### Member Since June 2021

### Skills

Customer success

management

business growth

### About

Emilia D’Anzica is Founder of Growth Molecules. Starting her career in Silicon Valley, Emilia has developed a passion for technology, women in tech, and building scalable customer success programs.

After leading successful and fast-growth teams at global companies, including Jobvite, WalkMe, and BrightEdge, she obtained her MBA with a focus on Global Competition and Strategy. With her versatile work experience and deep knowledge, she brings vast possibilities for change and growth.

An example of how a leader should be, Emilia for years has been helping individuals and teams reach new goals by harnessing the power of emotional intelligence and getting comfortable with getting out of their comfort zone. She has helped companies build customer success from scratch and
transformed struggling teams into revenue teams. She has assisted companies to double their NPS and improved CSAT from Sub 50 to 98.5%. Emilia has facilitated company growth from $10 to $70 million in less than three years and is a serial Fractional VP and advisory board member for companies today.

Emilia is globally recognized as a top 25 leader in Customer Success having received numerous accolades for her work. She was awarded the 2021 Intricately Top 75 Cloud Revenue Influencer award and the 2021 Smart Karrot Top 50 Customer Success Influencers | Global Trade Center Top 100 Successful Women in Business award 2021. Emilia is also a proud recipient of the SuccessHacker Top 25 Customer Success Influencer | Survey Sensum Top 100 Global CX Thought Leader 2020, 2018 Gainsight Top Seven Influential Women in Customer Success, Mindtouch Top CS influencers &amp; strategists for 2016, 2017, 2018. She also received the 2016 Stevies Award for Customer Service | 2012 Jobvite Customers Award. She is a keynote speaker who strives to inspire her audience with storytelling from the trenches.

Emilia is also an official member of the Forbes Coaches Council, an invitation-only community for successful business and career coaches. Members are selected based on their depth and diversity of experience.

Emilia D'Anzica's avatarPerson

#### Emilia D'Anzica

Founder, www.growthmolecules.com

## Published content

expert panel

Jun 29, 2023

Inflation has grown over the past few years, forcing businesses to navigate higher material, supply and labor costs. When faced with rising costs, business leaders may choose to pass these costs on to customers by raising the prices of their products or services. While this is a common “solution,” it can negatively impact a business’s relationship with its customers long term.
Fortunately, with the right preparation beforehand, it is possible to get the upper hand on inflation without increasing prices for customers. Below, 19 Forbes Business Council members each offer advice on how business leaders can overcome the challenge of new or added expenses without passing the cost to customers.

19 Customer Service Tips To Enhance Your Customers' Experience

expert panel

May 16, 2023

In the realm of customer service, professionals often find themselves facing a myriad of unique and sometimes unexpected situations. From soothing the frustrations of dissatisfied customers to basking in moments of glowing praise, these encounters leave a lasting impact on both the service provider and the customer.
Below, 19 Forbes Business Council members shared captivating customer service stories across various industries exploring the experiences that have remained etched in their memories. By examining the lessons learned from these anecdotes, valuable insights can enhance the way customer service is approached, deepen the understanding of customer needs and foster stronger relationships with those served.

expert panel

May 15, 2023

Thought leadership content has become a powerful tool for entrepreneurs and leaders to establish credibility, build influence, and engage with their target audience. However, many individuals shy away from venturing into this realm due to common barriers, such as feeling uninspired or lacking confidence in their writing abilities. The truth is, anyone can become a proficient writer of thought leadership content with the right guidance and mindset.
Below, 20 Forbes Business Council members shared invaluable tips to empower aspiring writers to embark on their thought leadership journey with confidence. Whether you're a novice or just looking to enhance your skills, these insights can help you overcome obstacles and unleash your untapped potential in the realm of thought leadership content.

expert panel

Mar 16, 2023

In a challenging business environment, it can be difficult for companies to determine the best way to boost their sales. Many entrepreneurs may turn to the idea of raising their prices, but without a clear understanding of the value their offerings provide current and potential customers, they may end up losing business rather than increasing sales.
From looking more closely at their target audience’s needs to leveraging customer reviews, the members of Forbes Business Council have a number of strategies they’ve employed with success. Below, 16 of them share simple but effective ways entrepreneurs can use to increase sales in their business.

expert panel

Jan 27, 2023

Entrepreneurs can develop some pretty bad work habits without even noticing, like ignoring "big picture" thinking time or holding on to tasks they should be delegating. It's important to take stock of your day-to-day activities every once in a while to make sure that your lifestyle needs and business needs are both being met.
Certain "bad habits" can easily lead to entrepreneurial burnout, so if you notice any practices or behaviors that are draining you, now might be a good time to change them. To that end, a panel of Forbes Business Council members shared some bad habits every entrepreneur should eliminate from their daily routines.

16 Best-Kept Secrets Of Influential Women In Leadership

expert panel

Dec 9, 2022

While women make up more than half of today's workforce, only a fraction hold senior and executive positions. So, how can we combat some of these unseen barriers? As a woman in leadership myself, a corporate consultant and a psychotherapist, I've learned that we benefit a lot from authentic relationships in both our personal and business lives. They pave the way to knowledge sharing, career advancement and fulfillment.

To help like-minded individuals, I ask other women leaders in Forbes Business Council Women Executives Group, a community I lead, to share the invaluable advice they received that helped catapult them into success.

expert panel

Nov 30, 2022

The end of the year is fast approaching. Before everyone gets caught up in the hustle and bustle of holidays and time with loved ones, entrepreneurs, business owners and leaders are taking the time to finish up this year's tasks and start making plans for the future.
With Q1 just around the corner, it's a good time to think about your goals and lay the groundwork for the year ahead. Below, 15 members of Forbes Business Council each shared one essential step teams should keep in mind as they ramp up their planning efforts.

Four Hyper Productivity Hacks In A Reactive Environment

article

Nov 4, 2022

When you put your time and energy into what matters most by taking small steps with purpose, it can lead to exponential results and personal growth.

expert panel

Oct 18, 2022

Leaders can prepare for many challenges, but specific problems with individual employees are bound to crop up unexpectedly. Maybe one employee starts showing up late every day, and another brings up sudden and unexpected concerns about their salary.
While you can't be ready to solve every problem immediately, there are tools that leaders can use to prepare a response to any issue that presents itself in the workplace. Below, 15 Forbes Business Council members share the biggest issues they've personally faced with an employee and how they tackled those challenges.

expert panel

Aug 10, 2022

Every company makes promises to the people they serve. Whether it’s the promise of strong customer service, a quality product or great listening skills, clients and customers use these points of excellence to make informed decisions about with whom they do business. However, it’s how a business delivers on these promises that can make or break them.
Below, a panel of Forbes Business Council members shared the key points of excellence they focus on delivering in their own businesses. Here's why they believe more professionals should pay attention to these points, as they can have a positive impact on your business.

expert panel

Aug 9, 2022

Entrepreneurship looks different than it did 30, 20 or even 10 years ago with new social media platforms cropping up constantly. Businesses have the potential to go viral and become instantly successful, making other businesses feel left behind.
These overnight digital success stories may put a lot of pressure on newer entrepreneurs to "crack the code" and get their startup off the ground right away. However, there are many different pathways to success, and they're rarely as fast and simple as it may seem.
To help encourage business owners, 15 members of Forbes Business Council provided their best advice for entrepreneurs who feel the pressure to be immediately successful.

expert panel

Jun 30, 2022

An agile company is able to move forward despite a roadblock or pivot when an idea isn't working. Having adaptable employees helps make these transitions smoother and increases the likelihood of success.
Being agile in business can look like experimenting with a new idea or allowing employees to take risks. These qualities are especially important in industries that tend to change quickly.
To help, 15 Forbes Business Council members named some of the most important agile principles companies should keep in mind if they want to achieve success.

Can Your Clients Trust You With Their Data? Six Cybersecurity Best Practices

article

Jun 28, 2022

Success is proactively keeping your customer information safe and secure.

How To Deliver A High-Impact And Personalized Customer Experience

article

May 17, 2022

In an era where customers can buy your services instantaneously and goods globally, personalization is increasingly difficult.

expert panel

Mar 16, 2022

Rising costs of business can sometimes be unavoidable, whether due to inflation, supply and demand, or another outside force. For customers, this often means rising price tags on the end product, and some of them may not stick around if prices rise too much.
Fortunately, there are steps business leaders can take to prepare for these extra expenses without passing too much of the cost to their customers. If you’re looking to keep your product or service prices intact despite your increased cost of operations, follow these tips from the members of Forbes Business Council.

Eight Powerful Examples Of Women Leadership (And What We Can All Learn From Them)

expert panel

Mar 10, 2022

As a woman and as a CEO, I witness on a daily basis the way women are making powerful strides in the business world at large, but also in the everyday operation of their companies, leading and inspiring others with deep knowledge, experience and a quiet confidence that makes them truly authentic role models.
Though our numbers are small—a mere 8% of the total number of Fortune 500 CEOs in 2021—women leaders are taking big steps to show that we’re here and we mean business. As the leader of the Forbes Business Council Women Executives group, I wanted to highlight some of the many powerful examples of women leadership in business today by asking a few of my fellow female executives to share their thoughts and the lessons they believe we can all learn.

The Power Of A Coaching Culture — And How To Build One In Your Own Business

article

Feb 3, 2022

Offering employees frequent and timely feedback on what’s going well and opportunities to improve creates emotional safety, which can help teams feel confident when taking risks and running with ideas.

expert panel

Jan 20, 2022

In recent years, there has been a lot of talk about creating and maintaining a positive workplace culture. Management has a heavy influence on this culture and can make a positive -- or negative -- impact, depending on how they operate.
An ineffective manager’s lack of leadership can halt the productivity of a business and contribute to an environment in which employees are unhappy and unmotivated. Below, members of Forbes Business Council shared some things managers do that can actively sabotage the workplace culture, and how they can course-correct.

expert panel

Jan 11, 2022

Today's customers want the companies they buy from to make a difference in the world. Tying social causes into business goals has become an increasingly common practice, especially as the events of the past two years have unfolded.
E-commerce businesses, especially smaller or newer ones, may be unsure of where to start when it comes to integrating social causes into their daily operations. Fortunately, there are many simple but effective ways for companies to give back and make the world a better place.
Below, the members of Forbes Business Council shared 15 simple ways to tie a social mission to your e-commerce business.

Five Fundamental Customer Success Metrics Every Employee Should Understand

article

Jan 6, 2022

These metrics will help your employees develop a customer-centric mindset.

expert panel

Dec 20, 2021

Data isn't just important for analyzing the success of your products; it can also help make smarter business decisions. From helping you hire the best employees to adjusting your sales funnel, data can give important insight into your day-to-day operations.
Having the tools to understand, analyze and implement findings is important for leaders to drive business. Here, 15 Forbes Business Council members shared specific ways to use data to your business's benefit.

How To Sell Customer Success To Organizations In Four Simple Steps

article

Nov 1, 2021

As a sales manager, focus on being curious about the customer’s need instead of selling, and you will be poised well ahead of your competitors.

How to Confidently Say No In A Business Environment

article

Oct 4, 2021

What people don’t often talk about is what we have to gain by saying no.

expert panel

Sep 17, 2021

Capital is crucial to growing and scaling a business, allowing it to reach its fullest potential. Companies often turn to outside investors to help fill the gap between their existing funds and their future needs. However, jumping right to an outside investor won't necessarily have the intended effect if your financials aren't in order.
Taking the time to improve your company's accounting and finances makes it more likely that you'll successfully secure your funding. To help you do this, a panel of Forbes Business Council members shared 15 steps you should take before attempting to raise outside capital.

expert panel

Sep 16, 2021

Distractions are everywhere in our daily lives—both in personal and business spheres. From texts and phone calls to emails and meetings, unexpected interruptions can wreak havoc on productivity.
The more we give in to those distractions, the greater the impact is on our work. That's why it's so important to have a strategy for keeping productivity on track. To help and inspire other professionals, 13 members of Forbes Business Council shared the biggest daily distractions in their lives and how they overcome it.

14 Important Steps To Improve Virtual Onboarding Procedures

expert panel

Sep 7, 2021

With remote work becoming the norm, managers are having to restructure their onboarding procedures for new employees to fit the virtual landscape. Walking a new employee through the company and their new position within it is a bit different when done virtually versus the in-person onboarding everyone was used to. With some personal tailoring and additional attention to detail, the process can be done just as well virtually.
To ensure that new employees feel welcome in the organization and understand the ins and outs of their position as well as the company's values and culture, the virtual onboarding process needs to be laid out just right. Below, 14 members of Forbes Business Council discuss the important steps that managers can take to improve their organization's virtual onboarding procedures.

expert panel

Aug 24, 2021

When someone buys into a new idea, it shows they value that idea and believe it should be brought to fruition. However, it’s not always easy to do this, especially as an entrepreneur.
Whether you’re pitching your employees, clients or potential business partners, any hesitancy or resistance can kill enthusiasm for an initiative. That’s why it’s so important to have a plan for gaining support from your stakeholders.
Below, 14 members of Forbes Business Council offered some strategic ways entrepreneurs can secure buy-in from their audience on new initiatives.

3 Keys To Shattering Your Imposter Syndrome 

article

Aug 24, 2021

With some new habits and self-discovery, you can shatter your imposter syndrome.

expert panel

Aug 19, 2021

Because of its international presence and billions of dollars in net sales, Amazon is often viewed as a desirable platform for online sellers. The popularity of Amazon, combined with the ease with which consumers can purchase goods, may convince entrepreneurs that it's the best e-commerce channel for their business.
However, every platform, including Amazon, has its pros and cons. Below, a panel of Forbes Business Council members shared 15 important considerations entrepreneurs should be wary of when determining if Amazon is the best platform for them.

expert panel

Jul 19, 2021

For as long as there has been a workforce, the employees working the longest hours have been recognized by their leaders, thanked, congratulated and made out to be the heroes of the company. However, as a shift in mentality has started to happen in society, more people are beginning to focus on self-care. More businesses are recognizing trends in data that show how much more productive and creative employees can be when they're not overworked.
The negative effects of being overworked extend far beyond productivity and creativity in the workplace. The added stress that comes with working long hours and not disconnecting from work during your downtime can have serious effects on your long-term health. It's time to combat the overwork culture by supporting a shift in mentality. Here, 15 members of Forbes Business Council share their expert advice on how to go about changing the overwork mentality.

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## Company details

### Growth Molecules

#### Company bio

Growth Molecules jumpstarts growth by simplifying Customer Success with consulting services, which makes companies more profitable. We provide organizational assessments, customer success onboarding, revenue growth playbooks creation, and provide customer success education. Our team also offers fractional VPs of Customer Success services, due diligence assessments for private equity firms, and executive coaching.

### Industry

Management Consulting

### Company size

2 - 10

# This member is no longer active.

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