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DJI Mavic Air 2
Untuk mengambil gambar dari udara, drone adalah pilihan yang tepat. Drone seperti <anchor>DJI Mavic Air 2</anchor> menawarkan kualitas video yang luar biasa dan mudah digunakan.
Support for Mavic Air 2 - DJI
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# Support for Mavic Air 2

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FAQ

## Get Started

## Service Request

## Specs

#### Aircraft

Weight 570 g

Size Folded:

180×97×84 mm (Length×Width×Height)

Unfolded:

183×253×77 mm (Length×Width×Height)

Diagonal Distance 302 mm

Max Ascent Speed 4 m/s (S Mode)

4 m/s (N Mode)

Max Descent Speed 3 m/s (S Mode)

3 m/s (N Mode)

5 m/s (S Mode and N Mode during a sharp descent)

3 m/s (all modes at elevations over 4500 m)

Max Service Ceiling Above Sea Level 5000 m

Max Flight Time (without wind) 34 minutes

Max Hover Time (without wind) 33 minutes

Max Flight Distance 18.5 km

Max Horizontal Flight Speed 19 m/s (S Mode)

12 m/s (N Mode)

5 m/s (T Mode)

Max Wind Resistance 8.5-10.5 m/s (Level 5)

Max Pitch Angle 35° (S Mode)

20° (N Mode)

35° (N Mode under strong wind)

Max Angular Velocity 250°/s (S Mode)

250°/s (N Mode)

Operating Temperature Range-10° to 40°C (14° to 104°F)

Operating Frequency 2.400-2.4835 GHz

5.725-5.850 GHz

Transmitter Power (EIRP) 2.400-2.4835 GHz:

FCC: ≤26 dBm

CE: ≤20 dBm

SRRC: ≤20 dBm

MIC: ≤20 dBm

5.725-5.850 GHz:

FCC: ≤26 dBm

CE: ≤14 dBm

SRRC: ≤26 dBm

Hovering Accuracy Range Vertical:

±0.1 m (with vision positioning)

±0.5 m (with GPS positioning)

Horizontal:

±0.1 m (with vision positioning)

±1.5 m (with GPS positioning)

Propellers Quick release, low noise, folding

Satellite Systems GPS+GLONASS

Compass Single Compass

IMU Single IMU

Internal Storage 8 GB

#### Battery

Capacity 3500 mAh

Voltage 11.55 V

Charging Voltage Limit 13.2 V

Battery Type LiPo 3S

Energy 40.42 Wh

Weight 198 g

Charging Temperature 5° to 40°C (41° to 104°F)

Max Charging Power 38 W

#### Camera

Sensor 1/2" CMOS

Effective Pixels: 12 MP and 48 MP

Lens FOV: 84°

Equivalent Focal Length: 24 mm

Aperture: f/2.8

Focus Range: 1 m to ∞

ISO Video:

100-6400

Photo (12 MP):

100-3200 (Auto)

100-6400 (Manual)

Photo (48 MP):

100-1600 (Auto)

100-3200 (Manual)

Max Photo Resolution 48 MP 8000×6000 pixel

Photo Modes Single: 12 MP and 48 MP

Burst: 12 MP, 3/5/7 frames

Automatic Exposure Bracketing (AEB): 12MP, 3/5 Frames at 0.7EV Bias

Timed: 12 MP 2/3/5/7/10/15/20/30/60 seconds

SmartPhoto: Scene Recognition, HyperLight, and HDR

HDR Panorama[1]:

Vertical (3×1): 3328×8000 pixels (Width×Height)

Wide-angle (3×3): 8000×6144 pixels (Width×Height)

180° Panorama (3×7): 8192×3500 pixels (Width×Height)

Sphere (3×8+1): 8192×4096 pixels (Width×Height)

Photo Formats JPEG/DNG (RAW)

Video Resolution and Frame Rates 4K Ultra HD: 3840×2160 24/25/30/48/50/60 fps

2.7K: 2688×1512 24/25/30/48/50/60 fps

FHD: 1920×1080 24/25/30/48/50/60/120/240 fps

4K Ultra HD HDR: 3840×2160 24/25/30 fps

2.7K HDR: 2688×1512 24/25/30 fps

FHD HDR: 1920×1080 24/25/30 fps

Color Profiles D-Cinelike, Normal

Video Formats MP4/MOV (H.264/MPEG-4 AVC, H.265/HEVC)

Max Bitrate 120 Mbps

Supported SD Cards Supports a microSD with capacity of up to 256 GB

Supported File Systems FAT32 and exFAT

Zoom Available

#### Gimbal

Stabilization 3-axis (tilt, roll, pan)

Mechanical Range Tilt: -135° to 45°

Roll: -45° to 45°

Pan: -100° to 100°

Controllable Range Tilt: -90° to 0° (Default)

-90° to 24° (Extended)

Max Controllable Speed (tilt) 100°/s

Angular Vibration Range ±0.01°

#### Vision System

Forward Precision Measurement Range: 0.35-22.0 m

Detection Range: 0.35 to 44 m

Effective Sensing Speed: 12 m/s

Field of View (FOV):

71° (horizontal), 56° (vertical)

Backward Precision Measurement Range: 0.37-23.6 m

Detection Range: 0.37-47.2 m

Effective Sensing Speed: 12 m/s

Field of View (FOV):

57° (horizontal), 44° (vertical)

Available Downward Sensors Dual Vision Sensors + Time of Flight Sensors (ToF)

Downward ToF Measurement Range: 0.1-8 m

Hovering Range: 0.5-30 m

Vision Sensor Hovering Range: 0.5-60 m

Left/Right None

Downward Auxillary Light Single LED

#### Safety

Obstacle Avoidance System Advanced Pilot Assistance Systems (APAS) 3.0

#### Video Transmission

Transmission System OcuSync 2.0

2.4 GHz/5.8 GHz Auto-Switching

Max Transmission Distance 10 km (FCC), 6 km (CE), 6 km (SRRC), 6 km (MIC)

Live View Quality 720p@30fps/1080@p30fps

Latency (depending on environmental conditions and mobile device) 120-130 ms

Video Transmission Encoding format H.265/H.264 (Auto-switches depending on encoding capabilities of device)

Max Transmission Bitrate 12 Mbps

Operating Frequency 2.400-2.4835 GHz

5.725-5.850 GHz

#### Remote Controller

Remote Controller Transmission System When used with different aircraft hardware configurations, DJI RC-N1 Remote Controllers will automatically select the corresponding firmware version for updating and support the following transmission technologies enabled by the hardware performance of the linked aircraft models:

a. DJI Mini 2/ DJI Mavic Air 2: O2

b. DJI Air 2S: O3

c. DJI Mavic 3: O3+

Supported Mobile Device Connectors Lightning, Micro USB, USB Type-C

Max. Supported Mobile Device Size 180×86×10 mm (Height×Width×Thickness)

Operating Temperature-10° to 40°C (14° to 104°F)

Transmitter Power (EIRP) 2.400-2.4835 GHz:

<26 dBm (FCC), <20 dBm (CE/SRRC/MIC)

5.725-5.850 GHz:

<26 dBm (FCC), <23 dBm (SRRC), <14 dBm (CE)

Operating Current/Voltage 1200 mA@3.6V (Android)

700 mA@ 3.6 V (iOS)

#### Charger

Charging Input 100-240 V, 50/60 Hz, 1.3 A

Charging Output Charging Port: 13.2 V⎓2.82 A

USB Port: 5 V⎓2 A

Voltage 13.2 V

Rated Power 38 W

#### SD Cards

Supported SD Cards Micro SD™

Supports a microSD card with a capacity of up to 256 GB.

A UHS-I Speed Grade 3 rating microSD card is required.

Recommended microSD Cards SanDisk Extreme PRO 64GB V30 A2 microSDXC

SanDisk High Endurance 64GB V30 microSDXC

SanDisk Extreme 64GB V30 A2 microSDXC

SanDisk Extreme 128GB V30 A2 microSDXC

SanDisk Extreme 256GB V30 A2 microSDXC

Lexar Lexar 667x 64GB V30 A2 microSDXC

Lexar High-Endurance 64GB V30 microSDXC

Samsung EVO 64GB microSDXC

Samsung EVO Plus 64GB microSDXC

Samsung EVO Plus 256GB microSDXC

Kingston 128GB V30 microSDXC

Netac 256GB A1 microSDXC

#### Footnotes:

1. To ensure the Panorama quality, the aircraft will crop the panoramic photos made out of multiple images. Therefore, the photo resolution may vary in different shooting scenarios.

Show More

## Tutorial Videos

Show More

## FAQ

Aircraft

Aircraft

Camera＆Gimbal

Camera＆Gimbal

Remote Controller

Remote Controller

Propulsion

Propulsion

Image Transmission

Image Transmission

Vision System

Vision System

Battery

Battery

Software

Software

Upgrading

Upgrading

### Aircraft

1.Is the Mavic Air 2 waterproof?

No.

2.Diagonal Distance

302 mm

3.What arms should be unfolded first for the Mavic Air 2?

Users should first unfold the front arms, and then unfold the rear arms.

4.What is the max tilt angle?

Sport mode: 35°.

Normal mode: 20° (The max tilt angle can reach 35° when the aircraft is flying against the wind)

5.How many compasses does the Mavic Air 2 have?

One.

6.What modules are included in the GNSS compass?

GPS and GLONASS

7.Can the Mavic Air 2 take photos or videos when there is no microSD card inserted?

Yes. There is an 8GB internal memory for the aircraft.

### Camera＆Gimbal

1.How can I control the gimbal to move to the left and right?

Press and hold down on the image transmission screen on the app, then drag to the left or right to make the gimbal move in that direction.

2.Camera Main Specifications (Sensor Size)

The camera uses a 1/2.0'' CMOS sensor, and the effective pixels are 48 MP.

3.What picture shooting modes are available for the Mavic Air 2?

Single shot, burst, auto exposure bracketing (AEB), interval, HDR photography, hyperlight, HDR pano (vertical 180°, wide pano, horizontal 180° pano, and sphere), and SmartPhoto (refer to User Manual for the final English name).

4.What format and resolution are supported when downloading photos and videos to a mobile device?

Photo: Only JPG photos can be downloaded to the mobile device. RAW is not supported. The resolution is not limited.

Video: 4K or lower resolution videos can be downloaded to the mobile device. Whether the video can be played on the mobile device depends on the mobile device's hardware.

5.Can the camera zoom in or out?

No.

6.Can the camera take pictures while shooting a video (PIV)?

No.

7.Can the ND filter be replaced?

Yes.

8.Can the UV filter be replaced?

DJI has not released this accessory yet.

### Remote Controller

1.Is the Mavic Air 2 remote controller compatible with the Mavic Air?

No.

2.How are the combination buttons used to link the remote controller and aircraft?

Press the customizable button on the top left, the photo/video toggle on the top right, and the shoot/record button on the top of the remote controller together simultaneously for about two seconds. Then, the remote controller will make beeping sounds and the battery level indicators on the remote controller will light up consecutively, indicating that the linking has been triggered.

3.Max Dimensions Supported by the Remote Controller Mobile Device Holder

The max width of a mobile device that the remote controller mobile device holder can hold is 85.4 mm. (LxWxH: 180.0mm*85.4mm*10.0mm)

4.Remote Controller Dimensions

149.95 x 103.48 x 65.47 (L x W x H) (the control sticks are mounted)

5.Remote Controller Charging Time

3.5 hours

6.Remote Controller Operating Time

Not charging a mobile device: 6 hours.

Charging a mobile device: 4 hours.

7.Can the remote controller connect to an iPad?

Yes, users can connect the remote controller to an iPad by using the Mavic Air 2 remote controller tablet holder.

8.Can the remote controller charge a mobile device?

Yes, the remote controller can charge iOS and Android devices.

9.What port types are supported by the remote controller?

Lightning, Micro USB (Type-B), USB-C

10.Can the Mavic Air 2 be controlled by a mobile device via Wi-Fi?

Unlike the Mavic Air, users cannot connect the mobile device via Wi-Fi to control the Mavic Air 2 aircraft. The Mavic Air 2 can only be controlled by the remote controller.

11.Does the Mavic Air 2 support dual remote controllers?

No, the Mavic Air 2 can only be used with one remote controller.

### Propulsion

1.Max Wind Speed Resistance

29 to 38 kph

2.Max Service Ceiling Above Sea Level

5000 m

3. Speed in Different Modes

Sport mode: Max speed: 19 m/s

Max ascent speed: 4 m/s

Max descent speed: 3 m/s

Normal mode: Max speed: 12 m/s

Max ascent speed: 3 m/s

Max descent speed: 3 m/s

Tripod mode: Max speed: 5 m/s

Max ascent speed: 1 m/s

Max descent speed: 1 m/s

4.Should the propellers be removed during transportation?

It is recommended that the propellers be removed from the aircraft and stored safely during transportation.

5.What is the max speed of the Mavic Air 2 if propeller guards are mounted?

The max speed of the Mavic Air 2 is 12 m/s when propeller guards are mounted.

6.Why is the Mavic Air 2 flight altitude and distance limited?

a. In Beginner mode, the maximum flight altitude and flight distance are 30 m and 30 m, respectively.

b. The maximum flight altitude and flight distance are set in the app.

c. When taking off the aircraft in an environment with poor GPS (the number of GPS satellites does not reach the minimum hovering requirement), the flight altitude will be limited.

d. When the aircraft flies in a no-fly zone, the flight may be limited.

For more details, contact DJI Support.

### Image Transmission

1.What are the resolution and frame rate options supported by the image transmission?

720p 30fps; 1080p 30fps

2.Image Transmission Latency

120 to 130 ms

3.If the image transmission channel mode is auto, will the 2.4/5.8 GHz frequency be switched automatically during the flight?

Yes

4.Can users choose the image transmission channel?

Yes. The auto and manual mode are available on the DJI Fly image transmission settings page. After choosing the manual mode, the channel can be chosen. The channel can only be chosen before the aircraft takes off.

5.What should be done if the image transmission gets stuck?

a. It is recommended that users fly the aircraft in an open environment where wireless interference is minimal.

b. Close any apps that are running in the background on the mobile device.

c. Pay attention to the direction that the antennas point. Ensure the antennas point to the aircraft.

### Vision System

1.What situations are not suitable for the vision systems to work?

a. Flying over a monochrome surface (e.g., pure black, pure white, pure red, pure green).

b. Flying over a highly reflective surface.

c. Flying over water or transparent surfaces.

d. Flying over moving surfaces or objects (e.g., people that are moving, brushes or grass blown by high wind)

e. Flying in an area where the lighting changes frequently or drastically.

f. Flying over extremely dark (<10 lux) or bright (> 10,000 lux) surfaces.

g. Flying over surfaces that strongly reflect or absorb infrared waves (e.g., mirrors).

h. Flying over surfaces without clear patterns or textures.

i. Flying over surfaces with repeating identical patterns or textures (e.g., tiles with similar colors).

2.Can the aircraft fly over water surfaces?

It is not recommended that users fly the aircraft too close above water surfaces. When the aircraft is flying over a water surface, the vision positioning function will be disabled automatically, and the flight altitude information will be determined by the GPS position information and barometer. As the accuracy of the position information is relatively low in the situation, the aircraft may fall into the water.

3.Can the aircraft take off in a foggy environment?

Do not fly the aircraft in a foggy environment. Otherwise, the aircraft vision systems may malfunction, and the aircraft may even fail to land.

4.What is the sensing range of the vision systems?

Forward:

Precision measurement range: 0.35 to 22 m

Detectable range: 0.35 to 44 m

Effective sensing speed: ≤12 m/s

Backward:

Precision measurement range: 0.37 to 23.6 m

Detectable range: 0.37 to 47.2 m

Effective sensing speed: ≤12m/s

5.Vision System FOV

Forward:

Horizontal: 71°; Vertical: 56°

Backward:

Horizontal: 57°; Vertical: 44°

6.What is the hovering range of the aircraft when the downward vision system is working?

After the downward vision system is enabled, if the height between the aircraft and takeoff point is 0.5 to 60 m, the aircraft can hover; if the height between the aircraft and takeoff point is 0.5 to 30 m, the aircraft can hover at the accurate altitude that has been set.

### Battery

1.Battery Max Charging Power

38 W

2.Battery Type

LiPo 3S

3.After the battery is inserted into the aircraft, can users connect the aircraft to the charger to charge the battery?

No.

4.When using the battery for the first time, the battery does not turn on. How can this issue be handled?

To ensure the battery safety in transportation, the batteries will be put into the hibernation state in advance. Users need to use the charger to charge the battery so that it can be awakened.

5.How is the Mavic Air 2 charged?

Users can connect the battery to the charger to charge it, or insert the battery into the battery charging hub to charge three batteries. The battery cannot be charged if users connect the aircraft to the charger.

6.Should the battery be powered off before charging?

Yes, the battery should be powered off before charging. The power port may be damaged if the battery is not powered off before charging.

7.Battery Maintenance Tips

If the battery is to be kept idle for a long time, then ensure the battery level is about 60%. It is also recommended that users charge and discharge the battery every month so the battery can be kept in a better way.

8.What is the charging logic of the battery charging hub?

The battery charging hub will charge the batteries one by one according to battery levels. The battery with the highest battery level (charge remaining) will be charged first.

9.How long does it take to fully charge a battery?

100 Minutes

10.Common Battery Button Functions

Press and hold: Power on the battery.

Press once: Check the current battery level.

Press and hold for four seconds: Link the aircraft to the remote controller.

11.How can the car battery be used to charge the intelligent flight battery?

Users first need to purchase the matching car charger.

### Software

1.Can the Mavic Air 2 be used with DJI Goggles?

No.

2.When ActiveTrack 3.0 is enabled, is the terrain follow mode supported?

Yes.

3.When shooting a hyperlapse video, if the shooting is disrupted by an operation such as low battery RTH or control stick movement, will the video stitching be affected?

If more than 25 photos have been taken, then the video that can be generated is longer than one second. In this case, no matter whether the hyperlapse video shooting is finished normally or exited abnormally (for example, if it is interrupted by low battery RTH), the aircraft will still stitch the video by default.

4.Is precision landing supported?

Yes, the precision landing range is 0.5 to 30 m.

5.Can the aircraft avoid obstacles when it is shooting a QuickShots video?

When the obstacle avoidance requirements are met, the aircraft can avoid obstacles when it is shooting a QuickShots video.

6.Does the Mavic Air 2 support live streaming?

The live streaming function is supported from the DJI Fly app (v1.4.12), which can be enabled in “Camera View Settings” to share.

7.Does the Mavic Air 2 support DJI Flight Simulator?

No.

8.Does the Mavic Air 2 support D-Log and D-Cinelike?

In Normal and Slow Motion Video mode, only D-Cinelike mode is supported.

9.Does the Mavic Air 2 support GS Pro?

No.

10.What parameters can be manually adjusted in the app?

Photo mode:

Auto and Manual modes are supported.

For Auto mode, EV and AE (automatic metering) can be adjusted.

For Manual mode, shutter and ISO can be adjusted.

Video mode:

Auto and Manual modes are supported.

For Auto mode, EV and AE (automatic metering) can be adjusted.

For Manual mode, shutter and ISO can be adjusted.

### Upgrading

1.During the firmware update, if other apps are enabled and DJI Fly is switched to the background, will the update continue in the background?

No, and DJI Fly will indicate that the update has failed. In this case, users should download the firmware again for the update.

2.What situations will cause an update failure?

a.The battery level should be at least 40% before the update; otherwise, the update cannot be performed.

b.If the aircraft or remote controller is powered off during the update, the update will fail. In this case, users should power on the device and update the firmware again.

c. The update will fail if the network is disconnected while the firmware package is being downloaded.

d.If the aircraft update fails several times or the remote controller cannot link to the aircraft, then it is possible that the remote controller firmware version and aircraft firmware version are not matched. In this case, it is recommended that users use DJI Assistant 2 for Mavic on the computer to update the remote controller and aircraft separately to the latest version.

3.After the firmware package is downloaded, can the update continue if the network is disconnected?

Yes.

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