" 

 ::I can't. Apart from numerous Google support-threads, blog posts etc, that probably can't be considered reliable enough, there are no newspaper articles about it (as far as I can see). This blog post describes a part of the problem; 
 http://sunpig.com/martin/archives/2011/07/03/google-made-my-son-cry.html 
 In this case the victim was an ""underaged"" boy whose Gmail account Google simply erased without giving him a chance to make any back up. Many people would probably consider that being a less severe issue. 
 But the problem is more grave since Google applies the same rule to business accounts, accounts that doesn't have a physical owner. If you can't ""prove"" that your company is above 13 years of age (who the F*CK can do that?) Google may simply erase all your Google accounts, Gmail, Youtube etc, which makes Google a very dangerous solution for companies. Unless all employees using the accounts at all times are willing to give up personal information about themselves (such as credit card no or a copy of their passport) to prove they are above 13, which a lot of employees won't do. 
 I think it should be put on a ""to do""-list however for the Wikipedia Gmail-article and as soon there are reliable sources that one can link to it should be included since it is such a dangerous set back of the entire Gmail service."