": It's Russian alright, Bielle, but a bit slangy and colloquial and some of the words escape me.  Near as I can make it out, the gist is: 
 :* You've fucked up with your appeals.  There's no way I'm giving you any money.  I'm tired of seeing your mug and that of your hairy programmer. 

 : No idea what сраный пендос means. 
 : Sorry for the delay.  My bad.       

 "