input: How did the team reach an agreement to address potential problems with the joystick keyboard when discussing detailed designings of ideal remote control?
  Project Manager: Okay. Oh, that's not gonna work. {vocalsound} Oh, alright. {vocalsound} Okay. Okay. Um alright.
  Marketing: Uh, uh, um.
  Project Manager: I'll just put that there. Uh as you all know we're here to create a brand new fantastic remote. Uh I'm Nick Debusk, I'm the Project Manager. Uh we'll just get started with everyone kind of letting each other know who they are and what you're doing, what your what your role is um. Go ahead.
  Marketing: Okay. {vocalsound} I am Corinne Whiting and I will be the Marketing Expert and in each of the three phases I will have a different role. In the function design phase I will be talking about user requirement specification, and this means what needs and desires are to be fulfilled, and I'll be doing research to figure this out. In the conceptual design phase I will be dealing with trend watching and I'll be doing marketing research on the web. And then finally in the um detailed design phase I will be doing product evaluation and so I will be collecting the requirements and ranking all the requirements to see how we did.
  Project Manager:'Kay.
  User Interface: Hiya, I'm Ryan. Um I'm the User Interface Designer. Um likewise I've three different roles for each stage of design. Um the functional design is looking at the tex technical functions of a remote control. Um in the concept design, the user interface, how the user reacts with the the product. And the detailed design um {vocalsound} sort of like the user interface design, what they might be looking for, uh things like fashions, what makes wha how we're gonna make it special. That's about it.
  Industrial Designer: {vocalsound} Right. {vocalsound} I'm Manuel and I'm the Industrial Designer in in this project um. In the functional design phase I'm {disfmarker} I'll be dealing mostly with the requirements, um we'll discuss what the prog what functions the the product has to fulfil and so and so on. Um I suppose we'll work pretty much together on that one. Um um in the conceptual design um I'll be pro mostly dealing with properties and materials um of our product.
  User Interface: Yeah.
  Industrial Designer: And uh the detailed design {disfmarker} in the detailed design I'll be concerned with the look and feel of the product itself, um so we're pretty much working together obviously on the design front here. Okay. {vocalsound}
  Project Manager: Okay. Um so we've got our opening, our our agenda is the opening, uh acquaintance which we've kinda done. Uh tool training, project plan discussion and then closing.
  User Interface: {vocalsound}
  Marketing: {vocalsound}
  Project Manager: Uh grand total of twenty five minutes we have here. Um so we are putting together a new remote control. Um we want it to be something original. Um of course we're a {disfmarker} not only a electronics company but a fashion um conscious electronics company, so we want it to be trendy um and we want it to be easy to use. {vocalsound} Um we've got the functional design, conceptual design and detailed design um which basically is is the three of you um. And w uh {vocalsound} well um functional design um. Um do we have {disfmarker} um any ideas of of {disfmarker} {vocalsound} maybe d let's just throw out some ideas of what kind of remote control we want to have, and then we can go into how we're gonna design it and and how we're gonna do the detailing on it.
  User Interface: Yeah. Well uh s function of remote control is just just {disfmarker} you know, change channels is its main function.
  Project Manager: So we want it to be um a T_V_ remote or {disfmarker} I I mean do we want it to to do other things besides just be a a television remote?
  User Interface: Oh right. I suppose you c try make it a universal remote
  Project Manager:'Kay.
  User Interface: for {disfmarker} could work on all sort of electrical products in in one person's house. But, you know, they all sorta have the same role changing channels, volumes and then programming.
  Marketing: Mm.
  Industrial Designer: {vocalsound}
  Project Manager: Mm-hmm.'Kay.
  Industrial Designer: Mm.
  User Interface: I think they all work on the same prin principle as well sorta like {disfmarker} I don't actually know. {gap} But is it just infra-red? Is that standard?
  Project Manager: I I think {disfmarker} yeah, yeah, r universal remote.
  User Interface: Ye yeah.
  Project Manager: Um this is my first uh go-round with creating a remote control,
  Marketing: Huh. {vocalsound}
  Project Manager: so {disfmarker}
  Marketing: {vocalsound} Ours too. {vocalsound}
  User Interface: {vocalsound}
  Project Manager: {vocalsound} I think we're all in the same boat here. {vocalsound} Um {disfmarker}
  User Interface: Um one thing I thought of with the remote control is you always lose'em.
  Project Manager: Okay.
  User Interface: So if there's a g a way of finding it quite easily, I thought that'd be quite good quite a good feature.
  Marketing: Mm. Ch
  Project Manager: So we should we should set our remote control up to where it has a uh
  Marketing: Like a tracking device? {vocalsound}
  Project Manager: like a tracking device or or like a a {disfmarker}
  User Interface: Oh you can get those key {disfmarker} well you could whistle or make a noise
  Project Manager: It makes a noise,
  User Interface: and it'd beep.
  Project Manager: there's a button on the T_V_ that you press
  Industrial Designer: Mm, mm.
  Project Manager: and {disfmarker}
  User Interface: Yeah.
  Marketing: Mm.
  Industrial Designer: Right.
  Project Manager:'Kay.
  Marketing: Be good.
  Industrial Designer: So {disfmarker}
  User Interface: Generally, all remotes are sort of quite similar in their appearance.
  Project Manager: Yeah. Do we want {disfmarker}
  User Interface: Just long.
  Project Manager: so they're kinda like long and rectangular.
  User Interface: {vocalsound} Yeah.
  Project Manager: Do we want something crazy?
  User Interface: Black usually.
  Project Manager: You know, we want something new that's gonna stand out.
  User Interface: Yeah.
  Marketing: Lot more modern.
  Project Manager: A m a modern {disfmarker} so our remote should be {disfmarker}
  User Interface: I think so. Maybe sorta spherical or something. A ball.
  Industrial Designer: {vocalsound}
  Marketing: Maybe like user-friendly, like a little
  User Interface: Yeah.
  Marketing: you know, where you can use both hands, like a little keyboard type thing.
  User Interface: People {disfmarker}
  Industrial Designer: Mm.
  User Interface: I thought maybe, because people always tend to throw a remote control about the place to one another {disfmarker} if it was in a ball,
  Project Manager:'Kay.
  User Interface: and maybe the actual controls are inside or something.
  Marketing: Mm.
  Project Manager: Um.
  Industrial Designer: Well there are of course certain restrictions, you can't have it be any form and fulfil all functions at the same time,
  User Interface: Yeah.
  Industrial Designer: so there are always the {disfmarker} some restrictions we have to apply here. Um however um one question is how stable is that thing supposed to be, that refers to the material, pretty much um. What are we gonna build that thing out of?
  Marketing: Mm.
  Industrial Designer: How sturdy is it gonna be? Do we want it to last longer or rather have people whatever, have to buy one every half a year?
  Project Manager: {vocalsound} Okay so {disfmarker} yeah, so we want it to be sturdy,
  User Interface: Yeah.
  Project Manager: we want it to to hold up to somebody's child, you know, throwing it across the room or, as you said, people kinda throw it, so ball-shaped, uh you know, if it were ball-shaped maybe,
  User Interface: Yeah.
  Project Manager: then it {disfmarker}
  User Interface: It could be cased on the outside and t everything could be inside.
  Project Manager:'Kay. Um so we want it to be modern, fun, sturdy, um {disfmarker} So our form and our function. Um we want it to be um easy to find. {vocalsound} Um {disfmarker} {vocalsound} What else {disfmarker} it {disfmarker} what else do we want it to to do? So we want it to be universal. It's something that we're supposed to sell for about twenty five Euros um and you know, goals for profits are I think somewhere around uh fifty million Euros, what they wanna make on it, so.
  Marketing: Mm. Also since we're partners of the International Remote Control Association, maybe we wanna make it something that would globally appeal.
  Project Manager:'Kay.
  Marketing: That's more on the research end, but {disfmarker} the marketing.
  Project Manager: So marketing, you know, how {disfmarker} maybe uh marketing, you could s find out what is the most universally um appealing {vocalsound} remote control out there.
  Marketing: {vocalsound} Yeah.
  Industrial Designer: {vocalsound}
  Marketing: And maybe as far as design goes, maybe we could have different ones for different target audiences,
  Project Manager:'Kay.
  Marketing:'cause maybe one won't apply to all of the countries we're targeting.
  User Interface: Ye Small.
  Industrial Designer: Right.
  Project Manager: Um {disfmarker} {vocalsound} Do you guys have any ideas for what it should look like? Maybe we could draw it up on the on the board over there. Some ideas? We want it to be a b a ball,
  User Interface: {gap} I'd {disfmarker} I could draw sorta the ball idea.
  Project Manager: you know, we'll draw up we'll draw up the ball and maybe th um where the buttons are located.
  User Interface: My original idea was just simply sort of a sphere, where maybe you {disfmarker} this is where it's connected together, and then when you open it out, it could fol it could be maybe flip, like a flip phone, and then when you fold it out the middle {disfmarker} Maybe a hinge that'll have to be the strongest part of it. If that {disfmarker} if we did use a hinge, or if it was just two parts,
  Industrial Designer: {vocalsound}
  User Interface: and then you'd have just sorta you you you know, your buttons. Thing is inside I think, sometimes remotes have too many buttons, so maybe as simple as possible, um as few buttons inside as possible. Um, I dunno, what's the idea for. Just something {disfmarker} maybe if you ha if it had like if some kind of like light or something or lights around it. It's looking a bit like something out of Star Wars at the moment though, to be fair.
  Marketing: {vocalsound}
  Project Manager: {vocalsound}
  User Interface: {vocalsound} But yeah.
  Marketing: Futuristic. {vocalsound}
  Industrial Designer: {vocalsound}
  User Interface: That was that was a sorta simple idea I had
  Project Manager: Uh-huh.
  User Interface: and then you know you could {gap} about {disfmarker} Right, it would almost be like a ball. So that was just just an idea I had. I don't know whether anybody else has other ideas?
  Industrial Designer: Right. One problem you'd get with this design is um {disfmarker} the ball is a nice idea because of it's stability really,
  User Interface: Yeah.
  Industrial Designer: but of course, since it's a ball, it'll roll, so we'd have to have it flat on one side at least, down here somewhere,
  User Interface: Yeah. Maybe f yeah.
  Industrial Designer: take away that part. That's one of the big issues. Also also you risk the hinges here. That's that's um a problem.
  User Interface: Yeah, that's g that's a good idea. Yeah. The idea {disfmarker} it didn't have to necessarily be f a hinge,
  Industrial Designer: {vocalsound} That's that's {vocalsound} interesting of course,
  User Interface: that was just one idea though.
  Industrial Designer: but that's of course a weak point, yeah.
  User Interface: Yeah.
  Marketing: {vocalsound}
  Project Manager: How would we go about um making you know {disfmarker} getting rid of our weak points? What {disfmarker} I mean would we just have a flat spot on the bottom of the ball?
  User Interface: {vocalsound}
  Marketing: {vocalsound}
  Project Manager: {vocalsound} Not to put you on the spot,
  Industrial Designer: {vocalsound} E No no,
  Project Manager: but {disfmarker}
  Industrial Designer: uh uh {vocalsound}.
  Project Manager: What did you say your title was again?
  Industrial Designer: N n
  Marketing: {vocalsound}
  Project Manager: You're the the Industrial Designer.
  Industrial Designer: Uh, I'm your Industrial Designer,
  Marketing: {vocalsound}
  Industrial Designer: so i b well,
  Project Manager: {vocalsound}
  Industrial Designer: the point is that {vocalsound} well maybe {disfmarker} I dunno. The shape is perhaps not the most ideal.
  Project Manager: Okay.
  Industrial Designer: As as stable as it is, there must be a compromise between um stability and design here, so.
  User Interface: Well I I suppose that things become {gap} design. But I mean i
  Marketing: Mm-hmm. {vocalsound}
  User Interface: I was trying to think of like the design of others. I can't think of anything other than a long rectangle for remote,
  Project Manager: {vocalsound} Yeah.
  User Interface: maybe small, sort of fatter ones, but there's nothing being done sort of out of left field, yeah.
  Project Manager: It's not new, it's not innovative, it's {disfmarker} you know, everybody does long remote because it's easy,
  User Interface: Yeah.
  Project Manager: it's it's stable um.
  Marketing:'Kay, I'll draw something. {vocalsound}
  Project Manager: So if {disfmarker} {vocalsound}
  Marketing: What? {vocalsound}
  Project Manager: no, go ahead.
  Marketing: My idea was just to have it be kind of like a keyboard type shape, you know, like video games
  User Interface: Yeah.
  Marketing: l so. But maybe {disfmarker} I mean that would be kinda big and bulky. We could also try to do the hinge thing, so it could like flip out that way. I don't know. {vocalsound} That's my idea.
  User Interface: I think definitely doing something different
  Marketing: Yeah.
  User Interface: is a good idea.
  Industrial Designer: Mm.
  User Interface: I mean maybe design something, that's sort of like {vocalsound} suppose not everybody's everybody's hand's the same, but something that would maybe fit in the hand easier.
  Project Manager: Something with a grip.
  Marketing: Mm. Yeah.
  User Interface: Yeah, with a grip.
  Project Manager: {vocalsound} Yeah. Because even {disfmarker} I suppose even with the ball
  User Interface: It still might be hard to {disfmarker}
  Project Manager: it's {disfmarker}
  User Interface: it still not the ho easiest thing to hold, yeah.
  Project Manager: it might not be the easiest to hold onto um.
  Industrial Designer: Mm.
  Project Manager: So perhaps the the joystick {disfmarker} the the keyboard idea might work better.
  User Interface: Like {disfmarker} yeah.
  Project Manager: But then again, people like to use one hand to flip and one hand to hold their soda, so maybe maybe we {disfmarker}
  User Interface: Yeah.
  Marketing: {vocalsound} True.
  User Interface: It's d yeah. I think it's definitely got to be a a one-handed a one-handed job.
  Marketing: Mm.
  Project Manager: I feel like I'm just shooting everything down here.
  User Interface: {vocalsound}
  Marketing: {vocalsound} That's fine.
  Project Manager: Uh {vocalsound} um {disfmarker}
  Marketing: You're the boss, you're {vocalsound} allowed to.
  Industrial Designer: Well with the one-handed design you also have the the problem of the size w'cause you know from cell phones, they can be too small. So if the remote is too small it {disfmarker}
  Marketing: Yeah.
  Project Manager: Yeah.
  Industrial Designer: if it's small it probably looks better, but may not be th as functional. So for that there's {disfmarker}
  Project Manager: Okay, so
  Industrial Designer: So {disfmarker}
  Project Manager: unfortunately we've got about five minutes here {vocalsound} to come up with our um remote control idea and start rolling with it. Um we've talked about our experiences with remote control and um we've got a couple ideas um. Let's see here. What if we had what if we had not only um {disfmarker} say we went with the ball the ball function um, but maybe we give it sort of grips along the side s um to make it easier to hold on to. So you know um s so it's easier to hold onto that way.
  User Interface: Yeah.
  Project Manager: Course that'll then remove some of our our ball. Unless this unless this part were raised, so say the cover flips over and covers that part. So the grip is {disfmarker} No, that wouldn't work either um. But if we're gonna make it flat on the bottom, then that eliminates our ball anyways. So if it were flat on the bottom and then had the sorta grips on the side here I guess, um and then {vocalsound} flat uh {disfmarker} And then we have the problem with the hinge. So if we're flat on the bottom, it's not gonna roll away, it'll stay where we want.
  Industrial Designer: The question is also, I dunno, d do you really always want to open that thing when you have to use it?
  Project Manager: Mm, that's true.
  Industrial Designer: {vocalsound} It's probably going to lie around opened all the time anyway, so I don't know if a lid is a good idea. From stabil stability point of view uh it certainly is, but also you have to face it and take into account the more of these things break by accident, uh the more we sell. So it's {disfmarker} don't make it too stable {vocalsound} uh.
  Project Manager: So we don't have it flip open. We just have a ball {disfmarker}
  User Interface: But then maybe to go back to the to th s something along those things then.
  Industrial Designer: To the other design.
  Project Manager: Okay, so then we forget the ball.
  Industrial Designer: {vocalsound} It looks cool. {vocalsound}
  Marketing: {vocalsound} Looks cool though.
  Project Manager: {vocalsound} It looks cool, but it's really not {disfmarker} it's not functional um.
  Marketing: Yeah.
  Industrial Designer: Uh {vocalsound} functional.
  Project Manager: So we've got our sort of keyboard kind. What if we flipped it around here, so that it were um {disfmarker} Sorry, that doesn't look anything like what you {vocalsound} had there. Um so it's up and down, you hold it this way.
  User Interface: Yeah.
  Project Manager: Course then it's it's like the rectangular {vocalsound} again, only with a couple of jutting out points. {vocalsound}
  Marketing: {vocalsound}
  Industrial Designer: Right. Right.
  Project Manager: But it's one-handed um.
  Industrial Designer: Question is what makes those game pads functional? W I think that's pretty much the form for full hand. So it's a round shape underneath that makes it comfy,
  Project Manager: Yeah.
  Industrial Designer: right,
  Marketing: Mm.
  Industrial Designer: makes it nice, so that's the essential part. Except for that I think we'll not {disfmarker} probably not get a get away from some longer design.
  Project Manager: Yeah. {vocalsound}
  Marketing: Right.
  Industrial Designer:'Cause you also have to know which way around to point this thing.
  Project Manager: Yeah,
  Industrial Designer: You know, all
  Project Manager: because it doesn't have a cord, like joysticks do.
  Industrial Designer: that dif batteries {disfmarker} right, and {disfmarker} Batteries go weak as well, so um after a while you have to point it towards the uh towards the equipment you wanna control with it, right? So, have to m show which is the front, which is the back.
  Project Manager: Is it possible to have it to where it would work with a like a sensor on either side? So that either way you're pointing it it would work.
  Industrial Designer: I suppose you could do that. O of course the more technology you stick in that, the more it'll cost, so.
  Project Manager: More expensive and {disfmarker} yeah.
  Industrial Designer: Course you can do that.
  Project Manager: {vocalsound}'Kay. Um {disfmarker}
  Industrial Designer: I mean of course it'll be evident after a while or {disfmarker} if you look at it, it'll it'll be evident which way around to point it, since you have the the numbers and the and the {vocalsound} the buttons and stuff,
  Project Manager: True.
  Industrial Designer: but um it's rather about an instinctual thing,
  User Interface: Put it {disfmarker}
  Industrial Designer: like you just grab it, you don't have to s look at it, you know, which way around to point it. Otherwise the design of {disfmarker} or the the point of putting two sensors on both sides um would probably work.
  User Interface: Even if you designed it {disfmarker} in some {disfmarker} in a way that you know, isn't a rectangle, but still pointed in a direction that had definite points. So if that's your thing and you got something like that instead,
  Marketing: Yeah. {vocalsound}
  User Interface: and there's your s you kn you know which way you're gonna pointing it.
  Project Manager:'Kay.
  User Interface: Um {disfmarker}
  Marketing: Sorry to interrupt, but we have a warning to finish.
  Project Manager: Are we out of time?
  Industrial Designer: Mm.
  Marketing: Yeah.
  Project Manager: Okay, well, just to finish up, should we s go with this plan, start making some {disfmarker} Are good ideas, what are not.
  Industrial Designer: Let's.
  User Interface: Does it say {disfmarker} what does it say for n
  Industrial Designer: Obviously {disfmarker}
  User Interface: it says on there what we need to do for the next meeting, I think.
  Project Manager: Uh. Must finish now, so.
  User Interface: T
  Project Manager: And then marketing will look and see what uh what people want.
  Marketing: Mm.
  Industrial Designer: Alright.
  Marketing: Great.
  Project Manager: Okay. And Project Manager will design a better meeting for next {vocalsound} time around, be a little bit more prepared.
  Industrial Designer: {vocalsound}
  Marketing: {vocalsound}
  Project Manager: And uh alright, good meeting.
  Marketing: {vocalsound}
output: The team agreed that the joystick handle must be easy to operate by one hand, with some ups and downs behind it, so as to be more user-friendly. The remote control needs to be longer to indicate the direction of the remote control. For convenience, the project manager proposed to install sensors at both ends, but the industrial designer thought that the more technology investment, the higher the cost. The numbers and buttons on the remote control can clearly indicate its direction. In addition, he proposed that it should not be too small, or it might be hard to design functions.