Charming! Probably because of Hailey and her believable uniqueness. She's a quirky recently-divorced young woman who's also a successful entrepreneur and also a rapid hockey fan.... So she's not like any other romance heroines exactly and Bowen and Kennedy pull that off. Matt was less unique for me. Apart from the single-dad-hood he could have been any stick-wielding hero. But still, it's a great series by two great authors so how can you go wrong??