This plot is really clever; the characters are flawed and entertaining; there's so much good stuff in here, especially when making fun of Microsoft and Seattle. I would describe it as a comedy of errors, and the subtle wackiness builds to a really humorous intervention scene. Is Bernadette crazy or is she just depressed? There's some biting wit in here, but also heart-felt sentiments. The daughter is the most sane and sweet person of the bunch. I like the ending because Bernadette gets her purpose in life back but I felt bad for Soo-Lin.