First-time hotelier Ryan Killeen launched The Annex in Canada at the end of 2018. Business was going well for the boutique #hotel, and then the pandemic arrived. As it did for many other hotels, COVID transformed The Annex experience, making it even more digitally-focused.  

Now new players entering #travel and #tourism are looking to benefit from tech platforms borne out of this digital acceleration. This begs the question, is the travel industry now looking at its own “leapfrog” moment? 

Get the story on #PhocusWire:#traveltech #travelindustry #travelnews